I have known One stop auto group in Fitchburg, MA for some time. Tom, his brother and Their Techs…read moretook awesome care of my wife's car for several times now they had it running better than it had in before, in addition to the great service their shop is reliable . I would and do recommend them to anyone that needs help with their vehicle. Thank you to the brothers and heir crew for taking great care of the car. I could give 5 stars and perhaps they deserve them but there is always room for improvement and thrive.

Great customer service and great cars . They do repairs as…read morewell from oil change to brakes to many more. I like it

Very happy with our purchase they have a great crew from John the owner Nick Matt and Dave. Gary in…read morethe garage very knowledgeable . We have bought many cars and trucks over the years and will continue to do business with an establishment that has certainly earned their great reputation.

I usually dont do reviews, as a general rule but had to here. Im 60 and have had my 2009 Chevy…read morepickup for 8 years. She was my originally super low miles, deep purple mag rims baby. I never thought I would give her up. It was time. I was convinced giving her up was going to put me in therapy. I stopped in here. They knew I would need TLC. They were kind, spent time with me and made it happen for me. I have a new pickup and she is sweat ride. You MUST check them out. You wont be disappointed.

Excellent service. 0wner on site & very accommodating…read more Needed a ride home . . no problem. Factory replacement parts. No generics. Work completed same day.

From Chernobyl to Comeback -- Bravo Auto is the Real Deal!…read more My 2015 car was on life support, one tire firmly in the compactor. Overheating, losing power, check-engine light blazing, failed inspection -- it was one meltdown away from Chernobyl. I was ready to junk it after miserable failed attempts to repair by 3 other shops. Then I found Bravo Auto. George, the mechanic and owner, is a true pro -- meticulous, smart, and relentless in tracking down the real problem. Watching him work was like a CSI episode; he diagnosed every issue with precision. Brandon, his front-of-house manager, communicates better than most doctors -- clear, respectful, and always keeping me updated. Turns out, previous shops had made some serious mistakes. George diagnosed and corrected the catastrophic errors and now the car runs perfectly -- smooth, strong, with full heat -- and passed inspection with flying colors. He never bad-mouthed the other shops, showing professionalism through and through. I've been to a lot of auto shops, but Bravo Auto is on another level: honest, talented, and professional. If your car's on death's door, Bravo Auto will bring it back. George's parting words stuck with me: "The buck stops here," as he thumped his chest. I've found our family mechanic for life. -- Andy S., Worcester, MA

Such a fun experience!! I highly recommend Hassman and Douglas (the manager) was exceptionally…read morenice. Very accommodating and pleasant to work with. Even came with a full tank of gas! Call Hassman and tell him California sent you for the best deal!!! Great customer service provided and thank you for everything

I would not buy a car from Greendale Auto Mall . The car I was looking at a Toyota RAV4 2013 89,000…read moremiles looked very good inside and out. I took it for a private inspection at Premier Auto up the street. They were excellent and they found $4000 worth of repairs that were needed on top of the whole body underneath was rusted and rotted. They said it had been sitting in water. Buyer beware.

My family has been buying from Sunnyside for years. My parents and two of my siblings have all…read morepurchased here. My first car I bought from my dad, he bought from here. Yesterday, I purchased a hybrid Ford Maverick XLT and had a pleasant experience. Scott worked to ensure that I'd have all the paperwork I need to register the vehicle in NYS, where I now live. I'd rather buy from a local dealer we know than from an unfamiliar one in NY. Plus, they had just what I was looking for here, whereas stock in NY hasn't been great. After the purchase, they filled it with gas and gave it a cleaning. I'll be driving it home the day after purchasing. Thank you, Bill, Scott, and team!

March of 2024 my family visited Sunnyside to inquire about large transit vans they had for sale…read more We let them know our preferences for the van such as a high roof, extended, and AWD - basically the biggest van we could get because we were planning on converting it to a camper van for our family of 3 and 2 dogs. Sunnyside showed us one 350 transit van that had already been spoken for (van #1), while the one we would buy was currently in the body shop Van #2). We did a walk around, took measurements of Van #1, it was just what we were looking for. We arranged to purchase the available vehicle (Van #2) with their promise that everything was the same as the van that we were shown and measured (Van #1). Upon delivery of the van (Van #2) I made the mistake of not bringing my measuring tape to re-measure and ensure that this van was in fact the same dimensions as the van we had seen in person and measured prior. After bringing the van home, we quickly realized it was not the van we were promised initially. The roof was over a foot shorter, the bed width and length were also substantially shorter than the van we had measured (Van #1) - we were shown a transit 350 high roof and were delivered a transit 250 medium roof. The distinction between these two vans sizes is made in small print on the top of the window sticker with one letter signifying the height of the bed / cargo area: "HR" for high roof and "MR" for medium roof. These are details that we trusted the sales representatives at Sunnyside to understand and differentiate for us, as we are not Ford sales representatives. We went back to Sunnyside with our problem and asked, "what can we do to fix this situation?". Instead of kindness and understanding as one would expect from a small family-owned local business, we were met with contempt. It is important to note that: 1. The van was brought back within 48 hours of taking delivery, 2. We did NO finger pointing upon returning to the dealership to sort out the problem, and 3. We left the van on the lot and did not drive the van after it was initially returned inside the 48-hour window. We were met with several Sunnyside representatives telling us that they couldn't do anything to help, even going as far to lie to us saying that there is no way we could have measured a 350 high roof van (van #1), and that we had turned down offers to go and see Van #2 while it was in the body shop. Both blatant lies targeted at getting us to react emotionally and do something stupid at the dealership. After several meeting with the General Sales Manager and even including the President and General Manager, Sunnyside refused to backout the deal with the registry and told us that it is not possible and that "It's not how we do it here, every dealership does things differently". Having family working at different dealerships, we knew that backing out deals is not only possible but not uncommon. Mistakes made on both sides could have been solved with a simple reversal of the deal. Intentional or not, we were victims of a bait and switch. Instead of reversing the deal and after about 4 weeks of conversing with the General Sales Manager, we were offered a buyback of the original 250 medium roof at a used van rate - initially paying about $57,500 and being offered $52,000 buyback. Keep in mind that we had the van for less than 2 days and put no more than 100 miles on it. In the end we had to threaten taking the dealership to court to get the General Sales Manager to increase the buyback price to an acceptable $55,000. We took a $2,500 loss on the transaction (57.5-55), not to mention the approximate 4 weeks of negotiations, and countless sleepless nights wondering if we were going to be stuck making payments on a brand-new van that could not use or convert for camping. As part of the buyback, Sunnyside was able to find a van that would meet our needs, and we were able to purchase the correct van after completing the buyback. It's a shame that we ended up doing any more business with this dealership after how we were treated, but in the end, it was best for me and my family to finish this chapter and move on to converting the van and traveling together.

Bought last three cars from them. Even found financing when credit was bad. Definitely a repeat…read morecustomer

Just got an amazing 2018 subaru such a smooth process overall amazing guys thank once againread more

Very good work at reasonable prices. I took my car there not knowing what was wrong and they found…read moreand fixed the problem quickly

I've bought 3 cars from Sam over the years. One for my wife , and two for myself. Sam always stood…read moreby them and would constantly go out if his way to ensure we were satisfied. He's become our trusted mechanic and we would highly recommend him.

If you live in Central Massachusetts you should stop by New England Motors of Leominster. It is a…read moreoutstanding place to have your vehicles serviced. The people there are friendly, professional and knowledgeable. On several occasions I have dropped in to have my vehicles looked at and they have usually been able to work on any repairs the same day. For scheduled appointments they can offer a loaner vehicle. At each visit they do a thorough inspection of your vehicle and let you know of any issues that might pose a problem, "down the road", along with a detailed repair estimate. They have always been done on time and within the estimated cost for repairs. I am very happy with the service they provide and will remain a loyal, repeat customer.

A few months ago I came to New England Motors to see what they had to offer and found a 2007 Subaru…read moreLegacy. The car was in great condition just like every other car I looked at before that. I ended up purchasing the car and was happy with the whole process. It was quick and painless and the service provided from Steve was awesome. The car was completely safety inspected and I had a warranty with them for anything that happened. After about 2 months an O2 sensor went on the car and I knew I wasn't under warranty. I called Steve asking him what could be done and if he knew a good mechanic. He told me to bring it to his mechanic and he would take care of everything. I brought the car down the next day and was able to pick it up the same day. I am completely satisfied with my purchase and thought the least I could give back was a review. I highly recommend buying a car from these guys. Thanks Steve!!