I took a loan out and bought a $ 6-k used car from sam's Auto Sales on September of 2012. I came back 2 weeks later, within the 30- day warranty period, to tell him the air conditioner was not working and a few other minor issues with the car. He wrote the part numbers down and said he will fix it. Never got a call back, even after leaving messages to his mechanic, as the owner was not available. Winter came and went, no call back. During the following hot summer, I called him back and asked if he will still honor the warranty and fix the problem. He said yes. Now, terrible loud noices and a burning smell was eminating from under the hood. Called him back and he told me not to use the air conditioner for now. Brought the car back and he tried to put some freeze liquid into the air conditioner unit and told me it was no good and needed a new compressor. Again, he wrote the part # down and would call me. No call back.
We are now in early December of 2013 and still waiting for him to honor the warranty. The fan belt recently broke off and have no power steering, no alternator, and who knows what else. The car is sitting in the yard and can't drive it anymore. Would have had the car fixed elsewhere however, I am on a dissability income and simply cannot afford it. The bank still owns most of the car and may have to return it . I will explain to the bank that the dealer sold me a bad car and did not want to honor their warranty. I am a very unhappy customer and hope they will make good on their warranty. Not happy about spending the coming holidays on foot.
12/18/13
Recieved a call from Sam's Auto Sales and they said they are sending a tow truck to get the car and taking it to the shop. So glad they are honoring the warranty. read more