I have been going here for years. Not anymore.I called and left a message to schedule an…read moreappointment and no one called back. I finally got a hold of the owner on the phone and dropped my car off. Never called me to tell me what's going on with the car. Never answers the phone or returns messages. Kept the car over the weekend with no phone call. I will not be using them anymore.

Absolutely the best mechanics in the area. Have always had respectful, helpful and honest service…read more Glad to have found them over 10 years ago and will recommend to everyone!

I've purchased two Subaru Foresters from Bert. Both great deals. I would highly recommend to others.read more

I had the worst "dealership" experience of my life. The owner refused to return my deposit after I…read moredecided not to buy vehicle. After he yelled at me, arguing about his troubles And while I was in the middle of a conversation with him, he turned around to take a call. His office lady didn't say one word as she cowered with her tail between her legs. I asked for my money back and he said he wouldn't give it to me. He stormed off into his office, slamming the door as I proceeded to record a video of the insanely unprofessional behavior. I called local police to see if they could help--he told them my deposit was unrefundable. May 1st went to see a car--car would not start initially with all types of warnings on. Owner had mechanic take car away "to get gas" before we were able to take it for a test ride. Afterwards we left a deposit. I left feeling unsettled. For the next two weeks --I had to call and repeatedly check on the repairs they needed to do. I asked for card carfax and after I reviewed the carfax it showed this car sat FOR MANY YEARS before being purchased. I decided I no longer was interested. Communicated yesterday to say not interested--today May 14 I went to pickup my deposit. This is when this event occurred that this business owner reacted so hostile towards me. When the day I left the deposit he said when we asked about the deposit being refunded "as long as we don't not hear from you for a month, I'll give you your money back no problem". This place is a junkyard that repairs double totalled cars and then will steal your money. The man who owns this will not shake your hand, he will talk over you and disrespect you. He speaks as if he just snorted drugs. STAY CLEAR OF THIS DUMP, don't get scammed like I did. I'm following this up with a report to the BBB

Took my car there last week for service I was told I needed six spark plugs replaced the charge was…read moregoing to be $630 for a complete job I paid advance picked up the car after five as agreed when I got the slip that was on top of the dash it said that only for spark plugs are replaced two of them they could not get out by charge me anyhow when I called the next morning they said it was a lot of work to do the job and that the price was still the same I now have to call the credit card company and fight with them I will never go back there again total rip off

I have a 14 year old Silverado that knights have done all the maintenance on . I go there because…read morethey are honest and dependable. They are the best kept secret of Southbridge. If you want it fixed right, bring it to Knights.

I had a great experience here. The owner is very upfront an honest about his cars. The car I got…read morewas in great condition. I would certainly recommend him.

Found a 2004 Subaru Forester for sale, called and asked about it. I was told the car was great, it…read moreruns great, new timing belt, new head gasket, new water pump, new clutch, basically new parts all around. Come to find out i had it brought to a car mechanic nearby and he told me this car is barely drive-able. Rust everywhere, the worst repair work that he has ever seen. Never buy from this dealer. They will sell you a pile of shit wrapped in newspaper and tell you its a Porsche. Go somewhere else

Outstanding dervice, honest mechanics, very reasonable prices…read more They stand behind their work. Highly recomemmend.

the best in tire sales and in auto repair--now without fuel sales we can concentrate on…read morerepairs--tires--auto sales--and rentals

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Just super clean...good service . Easy to get to. Brent was super…read more ***********************************************************************************************************************

I put a deposit down on a vehicle and still have the bill of sale and receipt. Apparently they…read morewere having difficulty getting it through CT inspections. They claimed it was not a hurricane Sandy car, the Car Fax said otherwise. I still wanted the vehicle, but they sold it to someone else and have refused to refund my deposit. Massachussetts consumer protection department sided with me, but in order to force Sullivan Auto to pay me I must take them to court. Do yourself a favor, go somewhere else. The owners have no integrity, period.

Love these guys! Heather in the office was amazing, Tobin the driver was also fantastic! Process…read morewas super easy, no hassles, no issues, great communication and MOST important, the safe, careful, attentive transportation of our 1969 Mustang. It arrived in perfect condition! If you moving any kind of car, high end luxury, vintage or daily, these ARE the people t do it!

WOW! In a world dominated by mediocre commitment to service- this place is an exception. If you…read morehave a prized automobile or motorcycle you need transported - these are the guys - yes they are 20% more expensive but they are meticulous and careful. They do not sub-out the work.

DO NOT TRUST THIS DEALERSHIP…read more Earlier this year, we purchased a 2014 Nissan Pathfinder for my wife from Gary Jackson Motors, and what followed has been one of the most frustrating and disappointing car-buying experiences I've ever seen. We were told the vehicle wasn't yet safe to drive but that all necessary repairs would be completed before pickup. We trusted them. She picked it up in March after delays, believing it had been properly serviced and was safe to drive. Just five months later, on September 1, the car broke down and had to be towed. A mechanic discovered that major components--including the front differential and rear end--had not been assembled correctly. The shop confirmed the driveshaft, axle, brakes, and suspension had all been mishandled, making the vehicle unsafe. We had to spend nearly $4,700 (nearly half the cost of the car) to correct the issues that should have been addressed before the sale. Then, on October 4, the Pathfinder broke down again on the highway. It was towed back to the mechanic, who diagnosed a failed transmission with an estimated $7,000 repair cost -- more than the vehicle's value. In less than seven months, the car broke down twice, left my wife stranded, and cost us thousands of dollars in unexpected repairs, towing, and lost time. Based on our experience, the vehicle we purchased was not properly serviced or safe to be sold. Buyers beware: I strongly recommend caution before purchasing from this dealership or trusting their claims that a vehicle has been "fully serviced" or "safe to drive."

Very disappointed. Associate called me ran my credit told me all the necessary info to purchase the…read morecar I wanted. Had an appointment scheduled to finalize deal at 9am the next morning drove 40 minutes to location to find out they sold the car