Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

I had a great experience buying a car at Matt's Auto Mall. I got a fair price, a smooth process…read more Matt is a down to earth and genuinely kind person. I will go back next time I need a car.

No stars , truck we bought in March 2025 has failed to pass inspection since. He is the servicer…read morefor the warranty we were made to buy and now won't actually fix truck. Made my family sign a paper ( with my initials ) when no one was authorized to on my behalf. All bad reviews get taken down by Matt , his dealership is labeled as mixed reputation on another site. Some people say they had no problems others have story similar to ours.

Excellent customer service. I can see why everyone I know buys cars at Mill St. Ed, Beth, and Jerry…read moreare very professional and knowledgeable. Great prices!

Rude encounter today with I assume was the owner. Asked what the cost of the car I wanted to buy…read morewould actually cost minus the trade in, he said he couldn't tell me. If you don't know what the car is going to cost, how can you make the decision to buy it? Really abusive and nasty man.

I drive a lot and have purchased several used cars over the years. This is the first and only…read morenegative experience I have ever had. I cannot recommend this business to anyone. The car I purchased lasted about 10 minutes before the check engine light came on. I tried to return it- nope. Tried to exhale it for a comparable car- nope. The owner wanted to "try to fix it". That fix last about 100 miles and has plagued me ever since. Dan was the first used car salesman that ever treated me like a "used car salesman" would treat their next chump. I was a "transaction" and not a customer. There are so many places you can go to get a car instead of this one.

This dealership is amazing! Dan runs and owns this outstanding dealership in East Windsor. I…read moredidn't believe the reviews until I met him. Entirely honest and genuine. No sales pitch, no lies, just a truly honest man helping people get reliable cars at affordable prices. No hassles and literally stress free experience. Walking in you can see and feel that this place and Dan are legit. I can honestly say I haven't had a car experience where the owner is so honest about his cars. I bought a 2014 suburu outback in prestige condition. Amazing experience. If you are car shopping I strongly recommend going here first.

Very good work at reasonable prices. I took my car there not knowing what was wrong and they found…read moreand fixed the problem quickly

I've bought 3 cars from Sam over the years. One for my wife , and two for myself. Sam always stood…read moreby them and would constantly go out if his way to ensure we were satisfied. He's become our trusted mechanic and we would highly recommend him.

I personally hate going to dealerships. This place changed my perspective hopefully it continues…read more The service and attention to detail when I brought my car in for service is impeccable. Ill be glad to support a shop that respects their customers regardless how picky they are about their car. I Im that car dude and I personally prefer to do my own work to my cars but after finding this shop. I know I can bring my car here and have service done. Techs are cool as well as the service advisors. They hire heavily tattooed folks which is a respect and plus in my book! Respectfully will be here for future purchases/services. Many places are a joke when comes to customer service. This place is not.

I have been going here for years. Not anymore.I called and left a message to schedule an…read moreappointment and no one called back. I finally got a hold of the owner on the phone and dropped my car off. Never called me to tell me what's going on with the car. Never answers the phone or returns messages. Kept the car over the weekend with no phone call. I will not be using them anymore.

Absolutely the best mechanics in the area. Have always had respectful, helpful and honest service…read more Glad to have found them over 10 years ago and will recommend to everyone!

Bought my 2011 Jeep Liberty from Chris Goodnow in January of 2013. So happy with it! Chris has…read morechecked in on a few different occasions to make sure that everything is running smoothly with my car, and everything is :-). Definitely recommend going here if you're looking for a nice, reliable, used car.

2013 f150. Lemon law buyback. Had to get the attorney general's office involved. He sandbagged the…read moreentire time, and was a bully throughout the process. At one point he tried selling my property behind my back, and admitted as much in an email. I honestly felt like he targeted me because I'm a veteran. Throughout the entire process, he had the audacity to accuse me of being unreasonable. Yet he caused my landscape business to fold, and I nearly became homeless over this.