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    Hampden Trading

    3.3 (23 reviews)
    Closed 8:00 am - 5:00 pm

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    6 years ago

    Overall I had a good experience getting my first car, no hassle, easy to work with and I love my new Ford Escape!

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    Review Highlights - Hampden Trading

    Rusty said that he will do the mechanical check for me with no charge and gave me a 30-day warranty.

    Mentioned in 9 reviews

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    Rick's Auto Body - 89 IROC, 5.7TPI. All original

    Rick's Auto Body

    (23 reviews)

    I had had a lot of little dents and rust from previous fender-benders and bad body work on my 2003…read moreBMW convertible, so I brought it to Rick's to see if they could help. I dropped my baby off and was picked up by Enterprise Rental and they drove me to the lot where I was given a car for the week. I was really missing my car so the week dragged on. On Friday, when I went to pick it up, all that waiting paid off. Rick's straightened and buffed out the front bumper, took out the rust on the passenger side door, repainted it and cleaned off the chipping paint on the rear bumper. In additional to all of that they replaced the hood ornament, cleaned the grime off of the wheel hubs and gave it an overall detailing. The results are nothing less than stunning. What an amazingly professional job they did. I don't think the car looked this good when I bought it. You can't go wrong with Rick's Auto Body. Their attention to detail is meticulous and their customer service is exemplary. You can tell by the lobby which is filled with motorcycles and the Blues Brothers statues that these guys are something beyond your typical garage. It's a place where they treat you car as if it were their own. No question in my mind, you have a customer for life.

    All I can say is wow! Rick's Auto Body truly is one of the most conscientious customer service…read moreoriented company's I've ever dealt with! From the meet and greet by Jasmine at the front desk; Susan and Lisa who professionally piloted my service experience from drop off, interim progress report to final pick up, this was an adsolutely stellar 200% satisfactory experience! I was concerned at first by an initial 2.5 week pick up estimate for completion. I was called Tuesday of this week and told that my car would be ready for pick up today which which was less than a week after dropping it off last Thursday. They did tell me at first they would do everything possible to get the car back to me as soon as possible but parts deliveries can be unpredictable; hence, the original long lead time. They under promised but over delivered big time.They even detailed my car prior to pickup. Rick's is a first class company and an absolute pleasure to do business with. Folks do not think twice about Rick's Autobody if you have a need as these folks are rewriting the book on customer service and prompt professional beautiful body work...!!!

    New England Motor Cars

    New England Motor Cars

    (2 reviews)

    My experience with these folks didn't really go well. My son and I visited the business and met…read morewith the owner and his father. They are nice folks who seem to care, but I feel they just don't understand the whole process. I will say, I have not bought and older car for many years. It was a 20 year old Toyota 4Runner, so I really just wanted it in good running condition and was safe and reliable within that context. The car test drove well and seemed pretty good. After having the car for less than a week, a light came on the dashboard for the catalytic converters (fishy). We called and asked them to look into it. Drove the car up from southern CT, only to have a day wasted with no results. Drove it back again, and they sent it out to a muffler shop. When it was returned, the work done was ridiculously substandard. They cut mounts off reconnecting pipes with JB weld. Needless to say, it didn't make it home in one piece. I have since gone somewhere local and had it all fixed and welded properly. After having it at a mechanic, they pointed out lots of other more urgent repairs needed than just some exhaust issue. I guess I hoped their mechanic at NEMC had done a once over and been more thorough. I guessed wrong. You might be able to get a good car from there, but I think you'd be lucky and not necessarily assured by that assumption they do any real inspection. In reality, you're on your own. Get it inspected before you buy. You can't rely on them to truly insure the car is in good, safe condition. Nor can you rely on any work being done to any mediocre standard. Sorry guys, the sell was easy, but the follow up was so poorly done, how could I possibly ever come back. Lesson learned and buyer beware.

    This dealership has fantastic customer service and was extremely easy to work with. They gave me an…read moreextremely reasonable offer on my trade-in and were quick and efficient with the paperwork for the trade-in and sale. I highly recommend these guys for all your used car needs.

    Fdr Auto Sales

    Fdr Auto Sales

    (8 reviews)

    Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

    I had been saving up to buy a car for a while now and wasn't going to settle on anything less than…read morewhat I loved. I had gotten my first car from FDR Auto when I was about 16 and had no issues with it, it was even still running when I decided I needed to upgrade. I had been coming to FDR Auto for about a week before purchasing a car. Everyone I talked to and worked with was professional and devoted to customer satisfaction- Ozzie, Joey & of course Frank. By the time I finally made up my mind on the Jeep, I figured the staff would be annoyed with me and anxious to make a sale. But not these guys, they were patient and we even had some jokes at this point. I never felt pressured to buy a car by anyone here. In fact, they even told me to go home and think about it and that they would give me a call if anyone else seemed interested in the same car I had my heart set on- which I thought was pretty awesome! Upon purchase, they made sure the car was ready to go, polished up and plates on for me! I would recommend this place to anyone, they're awesome people with good intentions! And they even do oil and tire changes with unbeatable prices! Thank you everyone for all your help and patience! I love my Jeep!

    Hampden Trading - usedcardealers - Updated May 2026

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