This review comes from a Texas parent with great gratitude and appreciation for this wonderful business. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support. read more

Just super clean...good service . Easy to get to. Brent was super. *********************************************************************************************************************** read more

Called ahead to describe my issue (a very loud brake) . They gave me an estimate over the phone and got me in within the next two days. Drop off was super easy! They called me when they experienced some issues and made sure to check with me before proceeding. I will be back in the future! read more

This was my first time visiting Stebbins auto repair shop and found it too professional on how they handled my case and repair work on time and as promised,customer care awesome,get your car fixed there without a doubt Kudos STEBBINS. read more

We've been going to Stebbins for over a year now for all of our car service needs. I've been an avid "dealer" person for over 10 years, only bringing my car to the dealer for any issues/service. Luckily we found Will through word of mouth & haven't been back to the dealer since! We've brought in a vehicle thinking it needed something really expensive, after diagnosing Stebbins figured out the problem and it was a super easy fix. Their honestly is second to none, which in this line of work is SO important! Their prices are more than fair, I never feel like I'm getting ripped off leaving there. Lastly, Brentt in the office is the best, he's so great on the phone and is always able to answer any questions I have. We're always able to get our vehicles in quickly also. If you're looking for a new mechanic, I couldn't recommend Stebbins more! read more

Look no further---last auto repair shop you will ever need. This year, amidst a pandemic no less, Stebbins met all of my automotive needs that cropped up, minimized expenses for me whenever possible, and delivered excellent care. Having performed a variety of services for me, big and small, from a full brake job and electrical work, to oil changes and tire checks (on my car and my motorcycle), I couldn't have found a better place to bring my vehicle. I am so thankful to have discovered a local shop that I can trust, that does competent work, and goes the extra mile. The owner, Will Stebbins, truly goes out of his way for his customers, and has made a lifelong customer---and friend incidentally---out of me. He and his staff are courteous, diligent, and knowledgeable, as well as proficient at what they do. You will not regret trusting their expertise for your needs. As I said--look no further. Highly recommend! read more

Called for a quick oil change and they got me right in. Great customer service and the owner was knowledgeable, super engaging and friendly. I would return for sure! read more

Just found my mechanic/garage for life. I recently was told I needed work done on my vehicle. I decided to get a 2nd opinion as it just did not sound right. My husband recommended Stebbins in Southbridge. I called and made an appointment. They were very nice on the phone even when I asked a few questions. Being a women they usually try to talk down to you if you ask to explain things or brush you off. I brought to their attention what I wanted them to look at, mind you I was quoted over $300.00 from the first place I went to. Stebbins called me back in the AM and ask what was the issue. I told them I did not believe there was an issue and he told me your right there was not an issue - we can NOT find anything wrong at all. Imagine my surprise when he told me this. Not only are they polite and explain everything the MOST important thing is their HONESTY and INTEGERITY. I had the privledge to meet the owner Will Stebbins a kind/patient/honest gentleman. How delightful in this day and age to find such a devoted and honest business. You just made a customer for LIFE. Thank you for being a business that cares for its customers. Anyone looking for an honest mechanic/garage GO TO STEBBINS Cindy Paradise Southbridge MA. read more

Will and his team did a great job on my VW. After a botched brake job and an additional failure to fix it from another shop, Will quickly diagnosed and fixed the issues. He also went above and beyond by calling the warranty company and previous shop helping me to not pay any additional money to correct the issues! read more

This is the place to have your vehicle worked on, especially if your wife has broken down on the Mass Pike 100 miles from home. First, they will fix the water pump on a blown engine, then they'll tell you, you need a new radiator for the blown engine. When I asked for a price on the blown engine they quoted me a price of $ 3000.00. After that, somebody will tell you they might be interested in buying your car. They'll let you know in a few days. After that, they will tell you that they are not interested in the blazer, even though they love this car. After all that nonsense I had the pleasure of paying $160.00/hr labor rate. This is almost twice the avg. hourly rate for mechanics in Mass. and about 50% higher than the dealership rates. I paid $ 994.75 for a water pump and radiator. I had my vehicle towed home and the engine replaced for $1950.00 the car runs great. Get triple A with the option for a tow of up to 100 miles and stay away from these "nice guys." read more