My vehicle broke down on the Mass Turnpike and had to be towed. The tow driver recommended Daou's…read moreAutomotive for a quick and reasonable repair. I decided to take his advice and I, along with my vehicle, were taken to this location. Even though it was obvious that they had a full schedule, they took me in quickly and diagnosed the problem. Unfortunately it was the fuel pump. That didn't surprise me because I had noticed on my long drive some symptoms that might be a problem but was hoping to make it home before it failed. Since the fuel pump is in the gas tank on my vehicle it was a long and tedious repair so I spent most of the afternoon at the shop. I had the chance to talk with some locals that brought their cars in for repair. They all spoke highly of the guys working at the shop. When it was finally repaired, I drove off leaving my computer bag behind which I didn't notice until I was arriving home in New Hampshire. Unfortunately again, I hadn't given them my cell phone number but my home number. When I arrived home I found out that the guys from the shop had been trying frantically to get me to let me know I left the computer behind. I had a trip the next day to the general area, so it wasn't too far out of my way to swing by and pick up my laptop. They had secured it in the office and had it waiting for me. I have to say that I appreciated them taking me in unexpectedly and getting me back on the road as quickly as possible. They worked diligently on my vehicle and the price for the work was reasonable. I can only say that if I lived closer, I would have all my vehicle work done here. The manager here is a great guy and I appreciate his help.

Excellent service! They helped my step dad with a flat tire even though they were closed!read more

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Just super clean...good service . Easy to get to. Brent was super…read more ***********************************************************************************************************************

I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

For the first time in years, Sullivan Tire in Sturbridge is the first place I found I could trust…read morecompletely. The front office team and manager are the best. And I say that as an old retired mechanic and service manager.

The people at Steve's stayed after hours to help us when we called late on a rainy day last week…read more We'd ripped off one side of our front fender at a Mass Pike service center, and Steve's bolted it back on so we could continue our drive from NJ to NH. No charge for this quick and effective repair--just a BIG SMILE. We went on our way, reassured, relaxed and feeling so lucky to have met such nice and helpful people.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.

We LOVE John's Auto!…read more My wife and I had an engine issue while we were on the highway and were able to make it to this safe haven of assistance! Jason was extremely kind, ran the codes to diagnose our issue, and provided us with a full report, including potential options we could take -- all within 10 minutes and without charging us a single cent! He closed up shop while we were sitting in the parking lot waiting for a tow to take us to a dealership, and before leaving, he stopped by our car to double check we were okay before he left for the night. What a gentleman! Our experience couldn't have been better! If you ever have a need with your car, I highly recommend John's Auto Service!

We have used John's Auto for years. The service is the best you will find. Prices are reasonable…read moreand they offer the AAA Discount. They are prompt, courteous, and troubleshoot problems, to find solutions, in a most expeditious manner. Even more impressive is their honesty, they are quick to tell you if your automobile is in fine working order. I took my car in today, with photos to show the leaking coolant I found on my garage floor. After taking the time to thoroughly check all pipes, fittings, etc. and some discussion (detective work) we realized that it was the second car in the garage that likely had a leak. They would not take a penny for the work they did to set my mind at ease. I highly recommend John's Auto in Charlton!

I cannot thank them enough. I am a girl in her 20s who walked in to their office with tears in my…read moreeyes after my light bar snapped on my jeep on one side on the highway and had was holding on by a shoe lace on one side. The two men at the office helped me pretty much immediately remove the light bar from my car and put it in my trunk to continue my road trip. I am so appreciative of their help and highly recommend anyone to go there!! Thank you again!

Really good place. When my 2003 Toyota Camry broke down on the side of I-90, my boss recommended I…read moreget my car towed to this place. I'm glad I did because Brent helped me through the process of junking my car when it became clear that I blew a rod. Would definitely go here in the future as Brent was straightforward, honest, and seemed genuinely invested in helping me.

The staff was very accommodating in provide a quality service at a reasonable Price. I pulled up…read morewithout an appointment. They took my car right in fixed it quickly, and I was back on the road

First 30 miles of a 700 mile road trip and the tps lights up. Roofing nail in the right rear tire…read more Anyone notice the increase in road debris in Massachusetts...hmmm...budget cuts? Anyway a major local tire center told us they couldn't fix the hole but directed us to Main Street Auto. Like a nascar pit crew the mechanic had the nail out and plug in....fingers crossed. You could not ask for more responsive service. Cash is king. Extra Tip for speed!!

The gas service is great, very convenient and I don't have to get out of my car, the guys there are…read morevery helpful. It's always a quick and easy in and out.

So went to micheals service station in charlton they failed my car for bearing that i knew had just…read morebeen done recently went to edwards he looked over my truck and passed my inspection found no issues he was honest and then while waiting for sticker an old guy had service there n lost his hubcap after getting wheel work, he lost his hubcap on way home returned n the owner said no prob come back in few days and ill have a new set for you ...thought that was pretty cool...friendly staff ...very cool to chat with ...super polite highly recommend this place ...would give 10stars if i could ....

Very thorough analysis and repair work well done. Friendly and accommodating employees and ownerread more

Recently recognized for the Local community choice award winner for Best of Central Ma!!! Congrats…read moreScott!! Such a harder working awesome guy!! I, as well as my Husband have been going to Five Star Automotive for years. I fully trust Scott's work. He is one of very few honest to goodness business owners who can be trusted. He does good business and has a great team working for him. His competitive pricing is amazing too! I never have to worry about my vehicles I have taken to him. He has helped us out so many times. He's got a great big heart. We're the average poor family these days with kids and he has given us breaks because had we gone anywhere else we would have been paying a heck of a lot more. He does great things for people and our community. I am forever grateful for him. I don't ever want to take any vehicle I own to anyone else. What Scott says is 100% trusted and there is no better place! He's a busy guy and it can take a while to get in for service. But often times I will drop my vehicle off on a Sunday night and be ready to come get it a day or two later. And that's quite alright with me!! They have been really good to us. All great people. Friendly and I swear I could give them all a hug. We tell everyone we see to go to Scott. It's not just about business for Scott, he gives his all and he cares about people. It truly is a fantastic business! You must go to 5 star! We love them!!!

This is the first time I had my car repaired by Paul and I am not sorry I did so . To say the least…read morePaul and his crew are a first class repair facility that is not only professional but accommodating . I can't say enough about this shop but do go there because Paul and crew are a class act ...

For years of experience, knowledge, and repairs done RIGHT the FIRST time, Paul's automotive is THE…read moreplace to go!! I cannot believe I waited so long to have Paul as my mechanic. Had a major brake job done a couple of months ago. Priced a lot less than I had imagined and the brakes are working better than ever. Two oil changes since then. Fluids topped, belts and hoses checked all for one great price!! The entire staff is extremely knowledgeable! Good people! Don't waste your time and hard earned bucks anywhere else! Convenient scheduling, too!