Ok, so this review can only speak for my buying experience, but here's how that went…read more.. I was in a bad accident that totalled my beloved little Prius, and I needed to get into something quick to make sure that I could keep doing all the things most of us have to do...drive to work, drive the kids to school, soccer, running through the woods with my dog, and the occasional work that I do for the Deep State that I'm not really allowed to talk about openly. Anyway, I knew what I wanted, misread the Harr website as that vehicle being available, and called them up. Nana answered the phone, told me that I may have misread the website, but also told me that if I wanted to come in he could show me some cars that were a close match, and he could do some digging to see if there was anything hiding on the lot. He wasn't pushy on the phone, and I decided to head over. When I got there it was pretty gross outside, that and the fact that it was Sunday may have kept some people home, so things were pretty quiet. Nana met me right after I walked in and checked in with the front desk, and right off the bat he had the presence of a salesperson who wants to help a customer get what they need, not just get another car sold, although we did chat about the fact that he really likes selling cars, and he's good at what he does, which shows when you talk to him. We went over what my car needs to be in terms of driving, safety, and all that jazz, and we talked about what makes a car a no go. Nana determined that there were a few used options, and they were fine, but I wasn't loving them, and he showed me some new options, one of which I ended up purchasing, a shiny new 2026 Corolla Cross LE, and my first ever new vehicle in 47 years of existence. We took it for a ride, and sure it was a bit different than my loyal and widely missed little Prius, but it's still a Toyota, so everything feels pretty familiar, just a bit more space age. Through this whole process, Nana didn't try to upsell me on silly doodads, he didn't try to push any cars that cost more but weren't for me, and he made the process stress free to a level that's close to unbelievable. Even after the sale, while I was waiting for the whole thing to conclude, and go get my new spaceship, I called him up to see if there was any way we could expedite things so I could get back to everything I hadn't been able to do without my poor, poor, little Prius around anymore, and he made so more magic happen and had me in my car and off the lot after making a few adjustments with his team at Harr, my insurance people, the Registry, and maybe some deities... I dunno, but whatever he did worked, and it made my week start off a bit more smoothly. The moral of the story is, I had a great experience as a buyer at Harr, and Nana takes that credit. The rest of the team definitely did great too, I just didn't have lots of interaction with them. Shout out to the front desk, the finance guy, and the nice lady who who went over the thousand signatures with me. Top tier. Do Recommend.

Suggested improvements... Customer service…read moreImprove business practices Require more training for service team Taking accountability when you ruin a customer's vehicle

This is a great place to buy a used car. We have purchased many cars from Andi and he is a…read morereputable guy. Outstanding service and reliable vehicles

I've waited a couple of months to post a review so I could drive the vehicle enough and really feel…read moreit out. I am not disappointed in the least. I loathe looking for vehicles and put it off for as many years as I could. After looking at several vehicles from several used dealers I landed at Andoni's. I found an XTerra online that was here and so I went to look around (when they were closed). I found the overall quality of the vehicles on Genty's lot to be of very good quality (I took that as a good sign). So I went to see him the next day. He couldn't have been more pleasant and on the level. A super easy person to work with. I can't say I got the "deal of the century" & I didn't expect to. What I did get was a very fair price for an amazingly well maintained older vehicle. In an industry with such miscreants abounding I was very relieved to run across Genty. Thank you, sir.

I can't speak of others' experiences and I don't know what people expect but I drove 3 hours to…read morethat place got out of that car and in less than 5 minutes I was in the car that I was down there for and on the highway driving it granted English is a bit of a second language but if you're patient we sat down we went through it I gave my terms they gave me their terms we kind of met I walked out of there with my car the same day and I'm sitting here writing a review now it was positive Long story short I'll probably wind up buying another car From them. And I'll leave you with this know what you want And do your research hours of it days of it weeks if you're that kind of a person know the ins and outs of the car that you want to buy Because in the end you can't blame anybody but yourself.

I was looking for a Toyota Tundra Trd Pro, the top of the line tundras…read more Sonia's had one listed for sale and when I started looking at the pictures of it, it was clearly an SR5 Tundra which it one of the lowest trim models. I texted them to let them know that they made a mistake with their listing, and the guy responded not to bother him unless I wanted to buy the truck. This truck was priced as a Trd Pro trim, so it is about $10,000 over priced. Here we are 30 days later and they still have this truck listed as a Trd Pro trim. This is completely misleading and fraudulent. I would never do business with this company. Please don't shop here, and take notice of all the negative reviews.

I recently purchase a car that i saw on their website. Car was as they advertised was very clean…read moreand run very good. I been driving for couple of months now and has no issue. Staff was friendly, accommodated my needs very well and explain to details. I strongly recommend this place as professional and affordable work.

I have had my vehicles serviced here for many years. These guys are courteous, professional and…read morevery affordable. I wholeheartedly recommend Olsi's Auto Sales and Service. They are honest and guarantee their work 100%.

Very happy with our purchase they have a great crew from John the owner Nick Matt and Dave. Gary in…read morethe garage very knowledgeable . We have bought many cars and trucks over the years and will continue to do business with an establishment that has certainly earned their great reputation.

I usually dont do reviews, as a general rule but had to here. Im 60 and have had my 2009 Chevy…read morepickup for 8 years. She was my originally super low miles, deep purple mag rims baby. I never thought I would give her up. It was time. I was convinced giving her up was going to put me in therapy. I stopped in here. They knew I would need TLC. They were kind, spent time with me and made it happen for me. I have a new pickup and she is sweat ride. You MUST check them out. You wont be disappointed.

They don't stand behind the card they sell. They sell card that shouldn't be on the road.read more

The car they sold me had a faulty heater and a stereo that didn't work…read more They failed to follow through on repairing either of them

Reasonable oil change prices and friendly service advisors…read more However, you must be careful that they don't charge you for things you don't need. When you ask for a certain mileage service, they will add things on that are not recommended and charge you $$$ for them. Before arriving, look up your maintenance schedule in your booklet so you know what they should be doing on the car. Ask them not to do anything you see that isn't on your maintenance schedule! Example is PCV Valve replacement at 30K.

Purchased a used car there in July, had another place check it out a week later to make sure…read morenothing was wrong that Patrick's people were not able to find. The place I went to gave me a print out with 2 issues that were needing repair. Patrick's service dept said they could not find the issues that are there. I took it back to the other place and they are livid at the "blatant lying" as they put it. Thanks for nothing! They're lucky their emblem is not on the car or I would be adding AVOID right above their logo.

To continue adding to the review requested by Ron Stokowski, and after a month of silence from…read morethese people (so much for their certified 90 day warranty), I want to sher a picture of the parts I had to buy to make the fare whole; stay away from this place!

Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

I would strongly recommend avoiding Lundgren for service…read more I had my car towed here after something appeared to fall off while I was driving on the highway. I pulled over and noticed the compressor belt moving abnormally. When I dropped the car off, I was extremely specific: I told them there was an issue with the belt, that it sounded like something had fallen off, and that the problem could be reproduced by turning on the AC. I paid Lundgren for a diagnostic. They came back with a list of recommended repairs -- none of which involved the belt. Because that made absolutely no sense given why the car was there in the first place, I called and specifically asked about it. I was initially told the belt was fine. I then asked whether they had actually turned on the AC, since I had explicitly told them that was how to reproduce the issue. A technician later got back to me and told me that yes, he had turned on the AC and there were no problems with the belt. I came to pick up the car, started it in their parking lot with the AC on, and within THREE MINUTES the belt was visibly acting up again. I took a video and immediately went back inside. Kenny at the service desk apologized, told me his manager was gone, and asked me to email him so he could handle it. I emailed him. No response. In the meantime, I brought the car to another mechanic. They found that the tensioner had FALLEN OFF the compressor belt and told me they were surprised the belt was even still on. The second mechanic also told me my front brakes were rotted and needed new pads and rotors -- another significant problem that somehow did not appear anywhere on Lundgren's paid "diagnostic." So I paid Lundgren to diagnose a car after specifically explaining the problem, where it was, and exactly how to reproduce it. They assured me a technician had tested the exact condition I described and found nothing wrong. I reproduced the problem myself in their parking lot within three minutes, and another mechanic subsequently found that an actual COMPONENT WAS MISSING from the belt system. Then came the customer service. I called after getting no response to my email. Kenny said he would speak to his manager and get back to me. No response. I called again. I was eventually told that, from their perspective, they had "done everything by the book and what we could for you." Apparently "by the book" means charging someone for a diagnostic, missing the specific mechanical problem they brought the car in for, missing another major repair, assuring the customer the problem was checked and did not exist, and then repeatedly failing to return calls after being shown that the diagnosis was wrong. I told them I was prepared to leave a negative review because of how poorly this had been handled. I was again told someone would get back to me. Nobody did. Days later, I called again and nobody even answered. I called back hours later and finally reached someone. I told them that if nobody contacted me, I would dispute the diagnostic charge with my credit card company and leave this review. Still nobody called me back. Mistakes happen. What makes this experience unacceptable is not simply that they missed something. It is that I SPECIFICALLY TOLD THEM what the problem was, WHERE it was, and HOW TO REPRODUCE IT. They then specifically told me they had performed that test and that the belt was fine. I demonstrated otherwise in their own parking lot almost immediately after paying them. And when given multiple opportunities to address it, they simply stopped responding. I have very little confidence in either the quality of the diagnostic work I paid for or the way Lundgren handles a problem when a customer points out that their diagnosis was clearly incorrect. I would not bring my vehicle here again.

My wife brought her Honda with 16,000 miles in for her second maintenance check. a guy from service…read moretold her a code 6 appeared and it was recommended she have differential fluid changed and her tire wear showed a need for an alignment. I checked online and with a mechanic when is the earliest you would need to change differential fluid, between 40 to 50,000 miles and an alignment that early is unusual to say the least. I called and I got a bunch of spin from service.my wife is 75 and thought she was there for oil change Beware!!!