Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

I purchased a vehicle from this dealership sight unseen because I relied on their representations,…read moretheir advertised 120-point inspection, and their claims of being an honest and different kind of dealership. Unfortunately, my experience after the sale has not matched those claims. On the drive home, I immediately noticed significant brake noise coming from the rear of the vehicle. I brought it to my mechanic, who found that the rear rotors were worn. We also observed that the rotors had been sprayed black, along with the aluminum brake calipers, making the components appear newer or recently serviced. I also discovered that the cabin air filter was extremely dirty and apparently had not been replaced. Although a cabin filter is a relatively inexpensive maintenance item, its condition raises further questions about how thoroughly the advertised 120-point inspection was actually performed. In addition, I repeatedly requested a copy of my signed bill of sale and still have not received it. At this point, I may have to contact the RMV or appropriate state officials simply to obtain a copy of a transaction document that should already have been provided to me. Before writing this review, I gave the dealership an opportunity to respond privately. I sent a detailed and professional email explaining the issues and requesting: * A copy of the signed bill of sale * An explanation of how the worn rear brakes passed the advertised 120-point inspection * An explanation of why the brake rotors and aluminum calipers had been sprayed black * An explanation of how an extremely dirty cabin air filter was missed during the inspection * A reasonable proposed remedy The email was sent to Sales Manager Greg Benoit; Director of Purchasing Ron Stokowski, who completed the transaction because Greg was unavailable that day; and Service Manager John Gagnon. None of them acknowledged the email, contacted me, or made any attempt to discuss a resolution. The dealership advertises a 90-day warranty. However, a warranty provides little reassurance when the people responsible for the sale and service will not even acknowledge a customer's concerns. One can only imagine what the experience would be without the warranty. I purchased this vehicle based on trust and gave the dealership an opportunity to address the matter professionally before posting publicly. Being ignored was their response. I cannot imagine treating any customer this way, particularly after a sight-unseen purchase in which the customer relied heavily on the dealership's representations. Ironically, Ron asked me to leave a review of my experience, so here it is. Based on my experience, prospective buyers should obtain an independent inspection, carefully examine any freshly painted or coated mechanical components, check basic maintenance items such as the cabin air filter, and make sure they receive copies of every signed document before completing the transaction.

Great Service! I have bought several cars at Linders and…read morealways go there for sales and service. I would not think of going anywhere else.

they were quick and easy to work with. I can't complain. it's what is expected. an oil change and…read moresome brakes...normal stuff. no hassles

Employee tried to physically fight me over some questions about a vehicle i called ahead on. Soft…read moretires, dead battery, 4x4 non functional when i arrived. Owner could have cared less about the incident or his customers. The building and lot was infested with rats. Worst dealer I've ever been too. Beware its a nightmare The vibes are those of people with addictions

NEVER BUY A CAR FROM THIS MORON!!!!!!! I bought a black Ford…read moreF-150 FX4. Motor blew a week after I had it. He gets me in to a king ranch. Noticed bucking the first time driving it. Seven times I've been back to this pos an the bucking is still there. Now one of the times I brought it back I told him my moonroof was of track as that's how it was when I took it off the lot. The MF SUPER GLUED MY MOONROOF SHUT. Ok I got over that so brought it back again for the same issue bucking. He tells me he doesn't feel anything of the sort but he said I did a complete brake job on ur truck. Not what I brought it there for moron. So still said there's no bucking. Pick the truck up driving home an the MF TRUCK BRAKES COUGHT FIRE. I will be calling the Better business bureau

Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and…read morecompare it to your SIGNED agreements.

This was a great car buying experience. The salesman (Colin) and the manager (Michael) listened…read morecarefully to what I was looking for in a car and what my financial limitations were. They accommodated all of this, gave me a very fair trade-in value on my car and found me a great car. The whole experience went very smoothly and I was able to have the car I wanted that day. I highly recommend them and I especially recommend car buyers go to Enterprise instead of any of the dealerships.

Great service. Great prices. A+ work. I've been going here for 15 years. Well worth the money &…read moretime.

Great service, prices and communication.. extremely trustworthy... can't say enough about Mackouls!…read moreBeen going for years and they've always been amazing. Highly recommend !

Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

I would say that Ibrahim is very welcoming and friendly, and he is very transparent about the car's…read morecondition. He helped me with the process of finding my first car :) He also got good deals on the cars, and it's hard not to take them.

From the owner: At Nova Motors LLC, we're more than just a dealership — we’re a family of entrepreneurs committed…read moreto delivering honest advice, exceptional service, and vehicles you'll love. From your first visit to your next trade-in, we’re here to make every step simple, transparent, and stress-free.

Wayne and his staff are just down the road from me. We have gone there now for about 4 years. No…read morereason to go elsewhere. God I hope he has no retirement plans anytime soon. He seems young enough. I think we are good.

as an out of stater, my car broke down on highway.. shop…read moreowner was nice to talk to.. mechanic got me up and running..

I honestly had a really great experience here. The team was super respectful, easy to talk to, and…read moremade the whole process way smoother than I expected. From the start they took the time to answer my questions and made sure everything was handled the right way. What stood out the most was how professional and organized everything was. They moved quickly but never made me feel rushed, and they kept great communication the whole time. You can tell they take pride in the way they run their shop and how they treat their customers. It's hard to find places that actually care about giving good service these days, but this team definitely does. Everyone I interacted with was friendly, helpful, and genuinely wanted to make sure I left satisfied. Overall, I'm really glad I came here and I'd definitely recommend them to anyone looking for a reliable and professional shop. Great service all around.

As a savvy customer, I am cautious when purchasing anything used, and in particular, an automobile…read more So when I found Rally Motorsports I wasn't sure whether they were honest, trustworthy and genuinely care about their customers. I am so happy to report that three months after my purchase of nice looking, low mileage 2011 Chevy Equinox, Rally Motorsports have surpassed my expectations. Prior to sale, I mentioned a minor issue with a wheel noise, and they immediately repaired whatever was causing a slight rumble. The vehicle runs like new! Couldnt be happier. Trust the team!!