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    Enterprise Car Sales

    4.4 (15 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

    Services - Enterprise Car Sales

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    2021 Nissan Rogue at Enterprise Car Sales in Worcester, MA
    James D.

    Rebecca, at Enterprise Car Sales in Worcester, was incredibly helpful throughout the buying process. She exchanged text messages with me, even on her day off, and made easy work of the loan application, RMV processing, and insurance issuance. She also got me a good deal on a rental, for the few days before my 2021 Nissan Rogue would be delivered. She and the entire office made the conclusion of the transaction a festive event by playing a song of my choice, over the office sound system, putting a big bow on the car, and taking a picture of me with it. All in all, it was a very pleasant experience and I'd highly recommend Enterprise Car Sales in Worcester to anyone looking to purchase a quality used car in an enjoyable buying environment.

    Cassidy W.

    This was my first experience buying a car from a dealership. Damien was my car salesman and he made the whole process a breeze. He was very personable and you can tell he cares about his customers! Thank you Damien for helping me find the perfect car for myself and my kids!

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    8 months ago

    Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and compare it to your SIGNED agreements.

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    7 months ago

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    4 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Overall a good experience. Had some issues with the registration, but it all worked out.

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    4 years ago

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    Review Highlights - Enterprise Car Sales

    Rebecca, at Enterprise Car Sales in Worcester, was incredibly helpful throughout the buying process.

    Mentioned in 3 reviews

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    Metrowest Auto Sales

    Metrowest Auto Sales

    3.0
    (33 reviews)

    Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

    DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

    Lundgren Honda Of Auburn

    Lundgren Honda Of Auburn

    2.7
    (132 reviews)

    I had a really good experience when I bought a new Fit here. The salesman and everyone else we…read moredealt with was friendly and professional. I never felt pressured, and everything went smoothly. They beat my bank's interest rate. When I returned a week or so later for a minor adjustment to my tire pressure, everybody was nice, and the issue was fixed quickly. Would definitely go back the next time I need a new car.

    This review outlines my severe disappointment and loss of trust in Lundgren, a dealership I've…read moreconsistently chosen for vehicle purchases and service since 2006. The decline in service quality and integrity is deeply concerning. My negative experiences began a little over 2 years ago with my wife's Honda CRV. Lundgren advised a rear bushing replacement and a sway bar replacement, claiming the latter was cracked. However, a second opinion from another mechanic revealed the sway bar was not cracked, directly contradicting Lundgren's assessment. This incident immediately raised doubts about the accuracy of Lundgren's diagnoses. The most significant issue involves my 2016 Honda Civic's recurring AC problems. Since I have purchased the car from Lundgren I have not had a reliably working AC. Despite multiple attempts by Lundgren to fix it, it consistently failed not long after repair. On the fourth and final visit (see attached work order 05/02/2022), Lundgren's diagnosis, based on "specialized Honda AC diagnostic equipment," was a leaking evaporator core. This diagnosis cost me over $400, with an estimated repair bill of an additional $2,000. Due to the car's ongoing AC issues, I sought assistance from Lundgren and Honda for coverage, but was denied because I already used Hondas "Goodwill" program for a paint issue I had with the car. Due to personal reasons I have gone 3 summers without a working AC in the car. Recently, I took the Civic to an independent, certified mechanic to address this issue. This mechanic found no issue with the evaporator core. Instead, they identified that the lines going into the condenser appeared to be improperly connected or damaged (possibly intentionally cut) and also located leaks in the lines leading to the firewall. After replacing these lines, the AC has been fully functional for over four weeks, at a significantly lower cost than Lundgren's estimate. This experience clearly demonstrates a serious misdiagnosis by Lundgren, leading to an unwarranted $400 charge and a proposed $2,000 repair for a problem that didn't exist. Beyond these critical mechanical failures, I've observed a noticeable decline in Lundgren's overall customer service. A minor yet irritating example is the high-mileage oil change discount. Previously, this discount was proactively offered; now, (at least in my experience) customers must specifically request it. Even when requested, I've been incorrectly charged and forced to seek refunds for the difference. These accumulated issues, from significant misdiagnoses to a general decline in customer service, have completely eroded my trust in Lundgren. The dealership no longer upholds the standards I've come to expect over my nearly two decades as a customer. I am deeply disappointed by these experiences and the financial implications they've caused.

    Enterprise Car Sales - car_dealers - Updated July 2026

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