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    Enterprise Car Sales

    4.4 (15 reviews)
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    Updated a few days ago

    Services - Enterprise Car Sales

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    2021 Nissan Rogue at Enterprise Car Sales in Worcester, MA
    James D.

    Rebecca, at Enterprise Car Sales in Worcester, was incredibly helpful throughout the buying process. She exchanged text messages with me, even on her day off, and made easy work of the loan application, RMV processing, and insurance issuance. She also got me a good deal on a rental, for the few days before my 2021 Nissan Rogue would be delivered. She and the entire office made the conclusion of the transaction a festive event by playing a song of my choice, over the office sound system, putting a big bow on the car, and taking a picture of me with it. All in all, it was a very pleasant experience and I'd highly recommend Enterprise Car Sales in Worcester to anyone looking to purchase a quality used car in an enjoyable buying environment.

    Cassidy W.

    This was my first experience buying a car from a dealership. Damien was my car salesman and he made the whole process a breeze. He was very personable and you can tell he cares about his customers! Thank you Damien for helping me find the perfect car for myself and my kids!

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    5 months ago

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    7 months ago

    Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and compare it to your SIGNED agreements.

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Overall a good experience. Had some issues with the registration, but it all worked out.

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    Review Highlights - Enterprise Car Sales

    Rebecca, at Enterprise Car Sales in Worcester, was incredibly helpful throughout the buying process.

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    Metrowest Auto Sales - Yana - the deceiver

    Metrowest Auto Sales

    (33 reviews)

    Buying a used car can be stressful. You expect to be taken advantage of. Even with a 30-day…read morewarranty, you expect to be stuck with whatever problems the car might have, because those warranties never cover the thing that goes wrong. And they're used cars, so of course there will be problems. That's just the way it is, right? Not this time. On my way home from buying a Nissan Juke at MetroWest Auto Sales, I hit stop-and-go traffic, and the car stalled. Repeatedly. It had to be put in park in order to restart, so it was scary, being at risk of getting rear-ended. This wasn't the sort of problem that would have caused the car to fail inspection, but it was dangerous, and it needed to be fixed. I figured it was my car now, and my problem. But MetroWest actually sent someone to my house, over an hour away, to pick up the car. They tried SO HARD to fix the problem. Two mechanics failed, so they took it to $$$ Nissan. I cannot imagine how much money they spent trying to diagnose and fix that darn car. I know they lost money. Lots of money. When Nissan couldn't fix it, they offered me a choice - a full refund (including registration/title fees), or I could put the purchase price toward another car. I wanted a small AWD/4WD vehicle, so I bought a sporty little Mazda CX 3. MetroWest took care of registration and all fees, even insisted on refunding the Pay-by-plate fees incurred during test drives. The Mazda had a minor issue with the windshield washer, and I simultaneously had a family emergency in Florida. So when I took the car back to get the washer fixed, they DROVE ME TO THE AIRPORT and stored the car until I got back. I cannot say enough about the fantastic people behind MetroWest Auto Sales. You can shop here with complete confidence. If the car has an existing problem, they will absolutely have your back.

    DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

    Lundgren Honda Of Auburn - Hose chewed by mice.

    Lundgren Honda Of Auburn

    (133 reviews)

    This review outlines my severe disappointment and loss of trust in Lundgren, a dealership I've…read moreconsistently chosen for vehicle purchases and service since 2006. The decline in service quality and integrity is deeply concerning. My negative experiences began a little over 2 years ago with my wife's Honda CRV. Lundgren advised a rear bushing replacement and a sway bar replacement, claiming the latter was cracked. However, a second opinion from another mechanic revealed the sway bar was not cracked, directly contradicting Lundgren's assessment. This incident immediately raised doubts about the accuracy of Lundgren's diagnoses. The most significant issue involves my 2016 Honda Civic's recurring AC problems. Since I have purchased the car from Lundgren I have not had a reliably working AC. Despite multiple attempts by Lundgren to fix it, it consistently failed not long after repair. On the fourth and final visit (see attached work order 05/02/2022), Lundgren's diagnosis, based on "specialized Honda AC diagnostic equipment," was a leaking evaporator core. This diagnosis cost me over $400, with an estimated repair bill of an additional $2,000. Due to the car's ongoing AC issues, I sought assistance from Lundgren and Honda for coverage, but was denied because I already used Hondas "Goodwill" program for a paint issue I had with the car. Due to personal reasons I have gone 3 summers without a working AC in the car. Recently, I took the Civic to an independent, certified mechanic to address this issue. This mechanic found no issue with the evaporator core. Instead, they identified that the lines going into the condenser appeared to be improperly connected or damaged (possibly intentionally cut) and also located leaks in the lines leading to the firewall. After replacing these lines, the AC has been fully functional for over four weeks, at a significantly lower cost than Lundgren's estimate. This experience clearly demonstrates a serious misdiagnosis by Lundgren, leading to an unwarranted $400 charge and a proposed $2,000 repair for a problem that didn't exist. Beyond these critical mechanical failures, I've observed a noticeable decline in Lundgren's overall customer service. A minor yet irritating example is the high-mileage oil change discount. Previously, this discount was proactively offered; now, (at least in my experience) customers must specifically request it. Even when requested, I've been incorrectly charged and forced to seek refunds for the difference. These accumulated issues, from significant misdiagnoses to a general decline in customer service, have completely eroded my trust in Lundgren. The dealership no longer upholds the standards I've come to expect over my nearly two decades as a customer. I am deeply disappointed by these experiences and the financial implications they've caused.

    Don't expect a call back. If you don't reach the service department and leave a message requesting…read morea call back for service, don't hold your breath, they don't seem to return calls.

    Enterprise Car Sales - car_dealers - Updated May 2026

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