Took my car there last week for service I was told I needed six spark plugs replaced the charge was…read moregoing to be $630 for a complete job I paid advance picked up the car after five as agreed when I got the slip that was on top of the dash it said that only for spark plugs are replaced two of them they could not get out by charge me anyhow when I called the next morning they said it was a lot of work to do the job and that the price was still the same I now have to call the credit card company and fight with them I will never go back there again total rip off

I have a 14 year old Silverado that knights have done all the maintenance on . I go there because…read morethey are honest and dependable. They are the best kept secret of Southbridge. If you want it fixed right, bring it to Knights.

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

The best and most trustworthy car service (and sales) center I've ever patronized, hands down…read more Beyond their trustworthiness, they are genuinely friendly, clearly expertly knowledgable and skilled, and extremely fair. Please support stellar local, family-owned businesses like Spencer's Chrysler over large chains. And, they service all vehicles--whether or not they are Chryslers!

The owner, Greg Latino, is as honest of a used car dealer you will EVER find. I have been getting…read moremy vehicles from him for years. last year my fiancé was able to get a Hyundai Tuscon for a steal! Warranty's sold on most vehicles , it's a no hassle place to find what you want and know it will last! Last month I purchased a Chevy Trailblazer. It's in amazing condition, low miles and a warranty. It's such a relief to know someone in the business I can trust! He updates his inventory twice a week usually so there are always vehicles coming and going. CHECK HIM OUT! His mechanic always is honest and gives great deals as well. Tell Greg rob c sent you :)

I was in the market for a new car after totaling my old one in November of 2018 (go me!). I…read moreremember I had swung by the Auto Ranch a few years prior when I was looking for my first car but didn't end up purchasing anything from the lot the first time around. I'm glad I kept them in mind and came back. After a pretty bad experience with a really high pressure sales guy at a dealership in Auburn, working with Greg was an actual breath of fresh air. Seriously, this man is probably the best car sales guy around, full stop. I found him to be kind, patient, and honest which are three traits car salespeople generally don't have, but you can see from other reviews as well, people love working with him. I would not hesitate to purchase another vehicle from him in the future.

If you're wondering if you should buy a car from Waltham Auto Gallery, stop wondering and just go…read moredo it. They are incredible and I'm so happy I bought from them. For reference: I'm a 30yo single woman who has been driving since I was 15, but never owned a car. It's the middle of the Covid-19 pandemic, so everything is screwed up, and I really needed to buy a car but was having a really hard time. I had narrowed it down to a list of about 4-5 cars that I would want to test drive, but the pandemic made that impossible. I was going through this process alone. And the dealerships were being VERY annoying. Besides having wishy-washy reviews, they didn't email me back for days. I decided it would be best to just work with a dealership that had a stellar reputation. That way, I'd have the best chance of getting a good value on a used car, and work with people who were truly interested in earning my business. Waltham Auto Gallery showed up over and over during my search, with nothing but 5 star-reviews. I checked the website and saw a car that was on my shortlist of options - a 2017 Kia with only 20,000 miles on it. I called. Daphne picked up immediately. She was so friendly, and said it would be fine if I came by that day to test drive the car. When I arrived, she gave me time to just look it over myself and ask her questions. We were all distanced/masked, but she did offer for one of their employees (I'm so sorry I can't remember his name, he was awesome) to accompany me in the car, to help guide the drive and answer questions. I agreed, and he sat in the back with the windows down (we were masked.) I wanna emphasize: I knew nothing about buying a car until about 2 weeks before I bought one. Daphne was so patient with me and answered all my questions, even the dumbest ones. She repeated herself and clarified when I didn't understand. I felt comfortable negotiating with her (although the price was perfectly reasonable to begin with) and she was very forthcoming with details about the car. She was prompt in answering both phone calls and emails. She was transparent about the delays at the registry and how long it would take to register the car, but they took care of it, and when I went to pick up the car, they'd put on the plates and taken it to get inspected. I've been driving the car for a month now with absolutely no issues. Plus: my stepmother is one of the most insane clean-freaks I've ever known. When she sat in the car on the day I brought it home, she remarked that she thought it was a new car because it was so clean. (Now, it's covered in dog hair. Oops!) Lastly: when I was signing on the car, a woman and her husband came to look at a minivan. Daphne remembered them from 2 years ago when they'd bought a car, and the woman said they still had/loved that car and were back for another one. This shows 1. the connection that they have with their customers, and 2. that the car/service is good enough to bring back repeat customers. Waltham Auto Gallery is AWESOME. Go buy a car from them!

Great family people and honest. Would definitely recommend them. It was a pleasure doing business.read more