Excellent customer service. I can see why everyone I know buys cars at Mill St. Ed, Beth, and Jerry…read moreare very professional and knowledgeable. Great prices!

Rude encounter today with I assume was the owner. Asked what the cost of the car I wanted to buy…read morewould actually cost minus the trade in, he said he couldn't tell me. If you don't know what the car is going to cost, how can you make the decision to buy it? Really abusive and nasty man.

Advice to prospective customers---when you sign a contract, make sure you stipulate time…read moreconstraints. I gave them more than $6,000 on May 1, 2026 and it is now seven (7) weeks later and the parts are not in. I wouldn't have written this review if the lady had not been so indifferent on the phone---refusing to even give me reassurance that it would not be another two months. Or suggesting that she would try to find out from the supplier some time estimate.

Still annoyed, the window rattles when I drive on the highway so a constant reminder of poor…read morequality on top of taking way too long for such an expensive vehicle.

If you're looking for a trustworthy mechanic in Sherborn, I can't recommend Rose's Automotive…read moreenough. From the moment you walk in, you're treated like family, and the level of service is outstanding. Kevin, one of their top technicians, always makes sure my car is in excellent shape and explains the work clearly. Allan was incredibly helpful with the State Inspections ... thanks to him, my car passed smoothly. Rick and Mike, the Service Writers, are amazing at keeping customers informed, answering questions, and making the whole process stress-free. I've gone to Rose's for oil changes, brake repairs, and routine maintenance, and every visit has been consistent: professional, reliable, and honest. What I love most is that they only recommend what's truly necessary, never pushing for extras. And let's not forget the waiting area, I absolutely loved it! Super comfortable, with snacks and drinks available while you wait for your car. It's the kind of detail that makes the whole experience even better (and a little fun too). It's also worth mentioning that under the new ownership of Pete and Marie-Claire, the shop feels even more welcoming and well run. They've clearly done an excellent job continuing Rose's long tradition of quality service. Thanks to this team, I know my car is safe and in great hands. For anyone looking for auto repair in Sherborn MA with a personal touch and dependable results, Rose's Automotive is the best choice.

Great auto shop in MetroWest. I've compared their prices to other shops and they are right in line…read moreor less than other options in the area. More importantly, they are super friendly and their communication is top notch. They were performing an oil change for me and diagnosing a sound I was hearing that turned out to be a bad ball joint. They researched my make and model and found a known defect, which was covered under my car's powertrain warranty. I was able to have the dealership perform the fix at no cost to me. They saved me at least $1,000. Highly recommend this auto shop.

Traded in my car with Jose in Nov. 2021. Biggest mistake I've ever made. Car I got from them…read morewouldn't even pass inspection, whole suspension system needed to be replaced. CV axles needed to be replaced. Coolant system was messed up...the list is never ending. They sold me this car fully knowing this as Jose himself had the same car. Brought the car back in to Jose a week later because no shops would look at the car any sooner, Jose would not trade me my car back even though he put me in a death trap. Should've called the cops on the spot but didn't know better. This happened over 2 years ago and still keeps me up at night. Unless you have 0 other options, or are a mechanic and know exactly what you're getting yourself into, do yourself a favor and go somewhere else.

Rodrigo was very helpful when we stopped by to test drive a 2012 Scion. The car was clean, and…read morestarted right up, after Rodrigo said that it had been sitting for a couple of weeks. He pointed out a previous body repair to the passenger's side front quarter. Better in person than over the phone. Would recommend.

Customer Review Angelo's Auto Sales/Service I brought my…read moredisabled sisters 2005 Dodge Dakota ST purchased at Angelo's Auto & Car Sales for front left brake line service on 06/23/2025. Angelo also indicated other work needed to be done including cv axles, sway bar links, and front brakes. I left the vehicle with Angelo assuming indicated work would be completed in a timely professional manner. Angelo stated that since the metal brake lines on the vehicle were not available he had to make them in his shop. I obtained all other indicated service parts for the vehicle within a week and brought them to Angelo. Angelo stated he would begin work on the vehicle ASAP. Upon multiple follow up calls Angelo indicated that the truck was on the lift and would not come off until repairs were completed (which obviously was a complete fabrication). After 6 + weeks passed Angelo stated that he did not have correct fitting's needed for the brake line repair. This statement I thought was completely absurd and even other professional mechanics agreed in discussion with them. Within several days I obtained various fittings needed at a local parts store (as a back up) for the required brake line repair and also obtained original OEM vehicle specific brake lines which included all appropriate connections to complete the repair. Immediately after repair several return visits were required to replace multiple stripped lug nuts and studs damaged by his shop. On last service visit front tires needed to be removed to repair stripped wheel studs. I previously arranged a flat fee with Angelo to change the oil/filter (labor only) and rotate the tires front to back. Angelo decided to charge a separate fee to rotate the tires (to my disabled sister owner of the vehicle when she went in for service that day) even though she spent $70.00 + on lug nuts/studs damaged by his repair shop. Apparently it is the customers responsibility to replace parts damaged by his shop. In addition, after most recent service visit there is another stripped wheel lug damaged at his shop which needs to be repaired along with a broken hood release latch (not able to open hood for engine compartment service).

Bought my car there last November and will recommend anyone to go here. I live an hour away but we…read morehave no problem driving to auburn for service, as I believe Once you find a mechanic you can trust you stick with him!! Angelo and his team are awesome!! He's very honest and knowledgeable! Tracy in the office is my favorite to chat with. She always keeps me updated and is always friendly 10 stars!!

Sold me a sprinter van with critically low brakes after I specifically mentioned that the brakes…read moredidn't feel good on my test drive. I was told that their mechanic looked over it and they were fine. These guys put my life at risk to make a buck.

I was in the market for a used vehicle, and came across one of interest at Thompson Auto Sales in…read moreUxbridge, Mass. we were greeted by the sales manager. The atmosphere was comfortable and there was no hassling by salesmen like I normally experience at most dealerships. After taking the vehicle for a test drive we decided to make an offer. The owner agreed to the fair offer without any haggling, bartering or waffling. The experience we had at Thompson Auto Sales was outstanding. Both the sales manager and owner were both friendly and professional. They did not bait and switch and they did not waste our time like most dealerships I have encountered. I highly recommend this dealership and will definitely go to them first for any future vehicle purchases!

Bought my 2011 Jeep Liberty from Chris Goodnow in January of 2013. So happy with it! Chris has…read morechecked in on a few different occasions to make sure that everything is running smoothly with my car, and everything is :-). Definitely recommend going here if you're looking for a nice, reliable, used car.

2013 f150. Lemon law buyback. Had to get the attorney general's office involved. He sandbagged the…read moreentire time, and was a bully throughout the process. At one point he tried selling my property behind my back, and admitted as much in an email. I honestly felt like he targeted me because I'm a veteran. Throughout the entire process, he had the audacity to accuse me of being unreasonable. Yet he caused my landscape business to fold, and I nearly became homeless over this.

Such a fun experience!! I highly recommend Hassman and Douglas (the manager) was exceptionally…read morenice. Very accommodating and pleasant to work with. Even came with a full tank of gas! Call Hassman and tell him California sent you for the best deal!!! Great customer service provided and thank you for everything

I would not buy a car from Greendale Auto Mall . The car I was looking at a Toyota RAV4 2013 89,000…read moremiles looked very good inside and out. I took it for a private inspection at Premier Auto up the street. They were excellent and they found $4000 worth of repairs that were needed on top of the whole body underneath was rusted and rotted. They said it had been sitting in water. Buyer beware.