Took care of an issue that another mechanic couldn't and saved alot of money! Chris and his staff…read moreare great!

We had a poor experience with our 2005 Jeep Grand Cherokee in their service department. We had…read morepreviously taken it there with positive results (ignition recall handled well) but this was unfortunately different. The vehicle died overnight with a cigarette cell charger plugged in (no phone hooked up) and we figured that killed the battery. We jumped it and moved on. Next day, it was dead again. Tested the battery and it came back good so we replaced the alternator. It died again. Replaced the battery, it died again. Something was draining the battery overnight. When we first brought it to Chris, after explaining what had been done already, he said "Are you sure you didn't leave a light on?" and we were a bit insulted. Who replaces an alternator and battery but leaves a light on? No lights were left on and that question was ridiculous, given the circumstances. This was followed by other seemingly foolish possibilities like: back latch not closed hard enough or a CD in the stereo. These were each trips to the dealer and costs without solving the issue. It was determined that something was drawing power and as I understand it now, systems within the vehicle needed to be disconnected until the cause was found while testing the draw. After $500+ spent, they were not able to find or fix the issue. Guzik had previously told me they'd not be able to fix it without thousands of dollars and weeks. In 1.5 hours of labor Spencer Chrysler in Warren found it. Part + labor = $420. I would not recommend Guzik to anyone for service. Maybe their sales department is better but I won't try that out either. When you bring your vehicle to them, you trust them to be knowledgeable about the vehicle make they're affiliated with but I would not suggest trusting them to repair anything with any complexity at all. Oil change? Sure. Brakes? Probably. Power issue? NO!

I've waited a couple of months to post a review so I could drive the vehicle enough and really feel…read moreit out. I am not disappointed in the least. I loathe looking for vehicles and put it off for as many years as I could. After looking at several vehicles from several used dealers I landed at Andoni's. I found an XTerra online that was here and so I went to look around (when they were closed). I found the overall quality of the vehicles on Genty's lot to be of very good quality (I took that as a good sign). So I went to see him the next day. He couldn't have been more pleasant and on the level. A super easy person to work with. I can't say I got the "deal of the century" & I didn't expect to. What I did get was a very fair price for an amazingly well maintained older vehicle. In an industry with such miscreants abounding I was very relieved to run across Genty. Thank you, sir.

This is a great place to buy a used car. We have purchased many cars from Andi and he is a…read morereputable guy. Outstanding service and reliable vehicles

I went there last week to their affiliate Aable Auto Buyers after seeing a car on Craigslist…read more Every step of the way, I had an outstanding experience. I could not be more pleased with the customer service the entire team (owner included) gAve me. I very!! highly recommend them.

Larry & Richie have been selling me solid cars for years ! Fair prices great used cars incredible…read morein the parts department! , almost 15 years I've been going here they are honest about their cars, they know their cars they've always been straight with me thank you guys !

Walked in met Chris Goodnow when I was looking for a preowned F250. He took the time to explain…read morethe truck and we went over the history and reached a great deal. Machines are machine, a few days after I purchased my truck had a couple issues, called Chris, brought my truck in and he repaired at his own costs and got me back on the road. Couldn't have been a better outcome. Great guy and will send my friends and family to see him.

2013 f150. Lemon law buyback. Had to get the attorney general's office involved. He sandbagged the…read moreentire time, and was a bully throughout the process. At one point he tried selling my property behind my back, and admitted as much in an email. I honestly felt like he targeted me because I'm a veteran. Throughout the entire process, he had the audacity to accuse me of being unreasonable. Yet he caused my landscape business to fold, and I nearly became homeless over this.

Thanks to Sam's Auto, our car is running in tip top shape. They responded quickly and…read morecompassionately to fixing our car that fell within the 30 day warranty. They are a busy place, and now I know why. I am looking forward to getting my next car at Sam's.

Very good work at reasonable prices. I took my car there not knowing what was wrong and they found…read moreand fixed the problem quickly

Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

To continue adding to the review requested by Ron Stokowski, and after a month of silence from…read morethese people (so much for their certified 90 day warranty), I want to sher a picture of the parts I had to buy to make the fare whole; stay away from this place!

Place is run by 2 brothers who are very straightforward and helpful in assisting you in buying a…read morecar. (used/pre-owned) The selection of vehicles is not as big as a large national dealer, however they do have a lot of quality cars. Now the important stuff, price quality honesty . I purchased a mercedes c300 sport from here 7 months ago and so far it's been great (knock on wood) and I was pleased with the price for the mileage the car had. In short, nice guys, clean place, and a reasonably priced selection of used cars.

I purchased a 2017 Volkswagen Touareg from Rob at Continental Auto Sales. Had it looked at by my…read moreMechanic. He gave me a list of things that needed to be repaired biggest one was the power steering pump and MAF sensor. Also requested coolant flush. Was told all the services in the list were performed. Had to wait almost a week to pick up the car finally picked it up at the end of November didn't have the car for more than one day. Check engine light comes on stating MAF sensor. Called Rob told him about the situation was told to bring it to my Mechanic to have it fixed and he would just pay for the service. I drive another hour back up to his dealership for payment and he tried to low ball me telling me he wouldn't pay what I had payed the mechanic for the services. After arguing back and forth I finally got payment minus 50 bucks for whatever reason. At this point I just wanted to be done with him. Let's get to the current date have had a car since last November with a chronic idling issue that was told was a mass airflow sensor. Have *Now put in New spark plugs and ignition coils mass airflow sensor. And taken it to the dealership for services as I purchased a warranty through him. Still unable to resolve this issue warranty has been "" dicking me around. Lost my vehicle for almost 3 weeks with no spare had to pay in a pocket for a car that I didn't even own for three months and had had nothing but issues with it Robhas not tried to resolve. So I'm pretty sure they sell lemons. Really think before you buy something there they seem super super nice and don't get me wrong I spent hours talking to Rob we talked about family kids his wife he seemed like a really nice guy but at the end of the day I'm short 20 grand for a car with a warranty that's still sitting in the dealership.

I am thoroughly impressed with my experience with new Worcester motors! I have walked in there…read morethree separate times and I've walked away extremely happy with three vehicles. Two of them have been for myself and one was for my son. Jason and Tommie stand behind their product and any concerns I have had they have resolve them completely and to my satisfaction! I have since spoken highly of them to many family and friends. I have never felt pushed or pressured in any way. I will be a loyal customer from here on out! Jeff

Bought last three cars from them. Even found financing when credit was bad. Definitely a repeat…read morecustomer