Took care of an issue that another mechanic couldn't and saved alot of money! Chris and his staff are great!

We had a poor experience with our 2005 Jeep Grand Cherokee in their service department. We had previously taken it there with positive results (ignition recall handled well) but this was unfortunately different. The vehicle died overnight with a cigarette cell charger plugged in (no phone hooked up) and we figured that killed the battery. We jumped it and moved on. Next day, it was dead again. Tested the battery and it came back good so we replaced the alternator. It died again. Replaced the battery, it died again. Something was draining the battery overnight. When we first brought it to Chris, after explaining what had been done already, he said "Are you sure you didn't leave a light on?" and we were a bit insulted. Who replaces an alternator and battery but leaves a light on? No lights were left on and that question was ridiculous, given the circumstances. This was followed by other seemingly foolish possibilities like: back latch not closed hard enough or a CD in the stereo. These were each trips to the dealer and costs without solving the issue. It was determined that something was drawing power and as I understand it now, systems within the vehicle needed to be disconnected until the cause was found while testing the draw. After $500+ spent, they were not able to find or fix the issue. Guzik had previously told me they'd not be able to fix it without thousands of dollars and weeks. In 1.5 hours of labor Spencer Chrysler in Warren found it. Part + labor = $420. I would not recommend Guzik to anyone for service. Maybe their sales department is better but I won't try that out either. When you bring your vehicle to them, you trust them to be knowledgeable about the vehicle make they're affiliated with but I would not suggest trusting them to repair anything with any complexity at all. Oil change? Sure. Brakes? Probably. Power issue? NO! read more

I bought a couple of cars from these guys in the last few years. My biggest problem with them, unless they changed something, was that they do *not* check out their cars before they sell them. A nice bunch of people, but I bought 2 cars from them within 1 year's time and BOTH had major malfunctions within minutes of my ownership preventing me from driving home. Their pricing is not exactly competitive, they'd really benefit from having their service department actually look over what they're selling if they're going to be on the higher end of NADA pricing on everything. Though, based on the amount of time it took them to fix the issues (and one of the vehicles was *never* truly resolved until I had to get rid of it), I would question that as well. I'm sorry but I would not ever buy from them again. I prefer to shop with smaller lots for vehicles and not hand off my money to a Bertera or a Balise. But fool me once, shame on you. Fool me twice... I'll go with somebody else from now on. read more

I have been an automobile dealer for 25 years. To say that we recommend Guzik would be an understatement. They are without question the nicest place to do business. The staff and ownership were wonderful to deal with. We have purchased our last three Wranglers from Todd and the crew would not go anywhere else for a New vehicle read more

Custom ordered a Jeep and am completely satisfied with the service I have received. It was a no BS experience, no haggle, no hassle. Didn't spend hours going back and forth between people or haggling like at other larger dealerships. I got the vehicle I wanted, got what I wanted for my trade, and no stress while doing so. read more

I cannot speak to buying a car here but based on my recent service experience I do not believe I will be letting them touch my current Jeep or any future Jeeps. I dropped my vehicle off to have it looked over to see if anything was wrong with it and told them they could have it for the day (rarely do I get an opportunity to give up my vehicle for a whole day but I wanted to know if there was anything I should be worried about). I was told that the fluids were fine, brakes looked good and that I should think about new tires soon. 5 days later I am driving it and I hear a loud grinding sound. Now, I was in a position where I needed my vehicle all week and could not bring it in until the end of the week. I bring it in and they tell me I need new brakes, rotors, etc and that all of them look really bad. I asked why this wasn't noticed when I brought it in to have it thoroughly looked at and they had a tough time trying to tell me the obvious, which was they didn't do shit and charged me $100. Very displeased with this service and will never be going back there. I caution anyone else who is considering bringing a new vehicle like mine or an older one to have these hacks look at it. read more

I had an awesome experience at Guzik motors! I had visited 3 dealerships prior to my visit here and so glad I ended up here. I was actually looking for an F250 and ended up with new 2021 RAM 2500. I dealt with Kurtis mainly, but also Todd briefly, and it was everything car buying should be! No hidden fees and zero pressure! You would be doing yourself a disservice if you didn't at least go there and see what they can do. I also saved $ off of MSRP! read more

"Mike" never even bothered to get back to me after I completed an online application for one of their used cars. So if I was denied, a phone call or email telling me so would have been the professional thing to do. You shouldn't just treat people like they don't matter. Funny thing was, I went to a different dealership after a week, and ended up with a beautiful Toyota Tacoma. The difference in the way I was treated was unbelievable. Thanks for nothing, Mike and Guzik Motor Sales. read more