Ladies this is a safe place to bring your vehicle and not have to wonder if you are being…read moremanipulated or over charged. The guys here deliver excellent customer service, they clearly explain any issues with your car and price you fairly. Highly recommend I have been going here for a some years now with different vehicles.

Gave them a shot since I heard under new ownership. Easy appointment booking an appointment right…read moreaway. Great service at a minimal cost. They found an additional issue but no pressure to have it done that day.

I am a frequent customer at this garage. Always have a good experience. Today was exceptionally…read moregood service. My car failed inspection, repairs were much more expensive than I was ready for, not their fault. I was treated with kindness by the Tech who explained the necessary repairs in great detail. They ordered the parts for my car so keeping my car for the day was necessary as I needed an exhaust system. It was a bitterly cold day and the person behind the counter, Kristine, took time out of her busy day (it was super busy there) to give me a ride home. terrific customer service!!!

The guys in the shop are great. My issue was with the woman that thinks she owns the place. She is…read moredegrading and talks down to all of the customers. I've been watching her do it for years and she finally did it to me. I won't be going back along with other customers that witnessed her behavior.

I've been a loyal customer for more than ten years and am not about to change now. I have been…read moresatisfied with the service since my very first experience. My 2012 Honda Fit needed work on its exhaust system and I ended up paying slightly (VERY slightly) more than the $225 estimate I was given. I had anticipated a bill of $500 or more; something I most certainly did NOT share with the franchise owner before the work was done. In short (too late, I suppose), they did the work, and my little four-cylinder no longer sounds like a 2 1/2 ton, ten-wheeled Studebaker troop transport. Never has anyone from this franchise approached me in the middle of a job to tell me I needed to have another $200, $300, $500 - or 75-cents - worth of work done. People love to bitch...especially about their auto mechanic. But in this instance, I had NO bitching to do. Until significant changes are made in the crew of machinists at Meineke's Gardner facility I will continue to be a loyal, satisfied customer. A big "THANK YOU" to all the employees and bosses. They are the best!

worst place,do not go there its changed for the worse!they lied about charging me for nothing!plus…read morei went there and spent 1500 over past 2 yrs! ill never go back again also need to put 4 new tires and brakes on my other truck its not going there!

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

I had used West previously so I wasn't anticipating any issues. The car was not operable due to a…read moredrive shifter issue. I called AAA and they referred me to West. We needed to have the car towed from house to the dealer for service. The driver was nice, and very careful loading up the car so everything seemed fine. When I asked him to hand the key to the dealer service rep, he said he'd just drop the car in the first available spot because the dealership is under construction and very busy. I immediately called the dealer to tell them the car would be there in about 30 min. The car was towed to the dealer, but the key was NOT handed to anyone and somehow lost! The driver claimed to have left it in the cup holder yet the dealer valet and service team could not locate it. Now, no one claims responsibility and we're out $200 to replace the key. West claims that it is routine for their drivers to just leave the key, but doesn't it seem reasonable to hand it off to an employee during business hours? Oh, and I had to drive to the dealer to provide the only remaining key so they could work on the car. Again, what seemed like good, careful service was lacking responsibility in something as simple as providing the car key to a dealer employee. I wouldn't recommend West again to deliver a car to a location. It seems it's their policy to drop it and leave.

the girl in charge had no clue or certifications and proceeded to give improper information about…read moreour truck. she deflated the tires without permission and when corrected on it proceeded to chastise my girlfriend about it. avoid this place at all costs. to top it off, the girls manager was just as ignorant and actually defended the girls actions in confronting my girlfriend. they've not only lost our business but I will also discourage anyone I know from going there.

The Aamco Transmissions in Gardner, Mass is the worst business I have ever dealt with. After…read morepromising they could replace the transmission in our car in 2-3 weeks, they became non communicative. They hardly ever called with updates, multiple days I would call with no answer at all. Many false promises of "it will be done today". Then nothing, no phone call on why it wasn't and I couldn't get a hold of them. No answering machine, nothing. They even asked one time if I wanted to pay in advance. WHAT??? At one point I was so frustrated that I remembered the owner of this franchise was at a different location and tried to call him there. (Manchester, NH). The tech who answered absolutely refused to help me. I asked him if he could at least ask the owner to give me a call so i could get an update on my car and he said he would not do that. Then by week 5, they didn't even have the guts to call me directly, they called another franchise owner to have her call me and tell me the transmission they put in was bad, they would have to start over again. I went over his head and got corporate involved and had the car moved to a different location. I stuck it out as long as I did because I did put some money down, but that was the last straw. (i have since disputed the charge and had it reversed). Amazingly enough, they finally found the time to call me at that point! Both the manager and the owner called me to say they could figure it out, give them another shot. They kept using the excuse of they are short on help. I'm sorry, but if you're that short on help, you don't take these big jobs on and leave a customer hanging for literally 5 weeks. Not only did they leave me hanging, they told my husband they were going to put in a refurbished transmission. We found out afterwards, it wasn't refurbished, it was a used one. But the price he was going to charge us was for a refurbished. And they caused some damage to the car that the other location had to fix. The reason we went to Aamco in Gardner in the first place is our mechanic recommended them thinking since they were local it would be easier than going to a dealership. We have since told our mechanic to never recommend them ever. i am saying the same, don't EVER EVER EVER go to Aamco in Gardner, Ma. Monique

I have been a customer here for over 1 year, have gotten nothing but great communication about my…read morevehicle everyday they have had it. I can say that I spoke to an employee named Gianni and his girlfriend who was in the garage with him while the manager was away because he was having a baby and they were very unprofessional. Knowing Matt and Dave I know they would never condone having an employee with his girlfriend hanging around in the shop. When I tried to speak to Gianni the mechanic he couldn't tell me anything about my vehicle he was working on, it seemed he didn't know what he was even doing. It is a small town so I asked around about him and found out at his last job he was barely a lube tech and that his former job didn't trust him to go and grab parts. When Matthew came back after having his baby, I spoke to him about the concern with the two of them hanging around and How his mmechanic brought his girlfriend in and he let that guy go. After another week come to find out Matt was lied to about the work experience from Gianni, cause he said he knew how to do transmission work and didnt get any work done. As I said I've been a customer here as well as my two elderly grandparents and Matthew and Dave have always treated me great. Matt apologized for the delay in the work on my vehicle and the poor work ethic of his employee. this mechanic definitely took full advantage of this company and their leniency.

I have had negative experiences the two other times I've dealt with dealership service departments…read more Salvadore Chevrolet was my "third time is a charm" experience! This is an AMAZING group of people! I showed up stressed out and mad (not at them...at the other service location in CT). I think I was very much one of those irate customers. Despite that, the service manager, Rich, took it in stride, helped me the best way he could, and took the time to hear me out. The service receptionist who helped me, Alex, was patient and kind. The two wonderful young mechanics who helped me with transport (Jamison and Lainey - I hope I spelled their names right!) were friendly, fun to talk with, and both had very good things to say about their employment - they are happy to work there. That says a lot. This is a great group of people. They work well on behalf of their customers. They know what it means to value us, to keep us coming back. They worked with my strange work schedule, and they have my respect. I never thought I'd say that about an auto dealership, but here I am, saying it! You can feel secure that this team will do right by you. I recommend Salvadore Chevrolet - five stars.

Took our vehicle for a basic check up and were told our breaks were shot and then received a…read moremassive hassle just trying to find out when it would be done. We ended up picking up the vehicle after an entire day there with NO work even started, took vehicle to another dealership to be informed that our breaks were in fact fine. Be extremely cautious when dealing with these people they have proven to be extremely deceitful.

I trust the recommendations for work and the labor is always excellent. The staff is very…read moreprofessional and courteous.

Someone else quoted an extreme front brake price (from a major national aftermarket auto service…read morechain), but I knew I could do much better. I bought the correct brake parts, I called the Fitchburg location when the last of my parts arrived in my hands, they said come right now, and I took the parts to A and P. With no hesitation, they installed my parts. Do NOT hesitate to come here, they are courteous, open to discuss matters and they are honest. They will work with you to complete your repairs according to what you need. Side note: I've done my own brake services for decades, so use your own judgement for searching for parts.

We have been long time customers of JPJ automotive. We bought a low mileage Ford Focus for our…read moredaughter's first car to drive for work, college, and road trips with her friends. We also brought any subsequent maintenance items back to John because we know he is a fair and honest business person. He works hard to get things done quickly and repaired first time so people can get back to their daily routines. I would definitely recommend JPJ for anyone looking for a reliable, fairly priced car for a kid or other family member. Probably taking our next road-safe kids there too!

Bought 2012 Ford Escape from owner. Had all the options I wanted beautiful vehicle. After I bought…read moreit John took the extra time to go through and make sure everything was perfect and safe to make a long distance trip to VA. Thanks to his kindness we made it and car still runs like a champ! Highly recommend this company. He goes above and beyond!