I also agree with Margot that a woman can come here and not be taken for a joy ride, which is such…read morea rare but amazing experience! I had a small tire issue that I had hoped could be resolved during my lunch break as there was an impending snowstorm on the way and I needed a mechanic nearby my work. They were able to help me out, and were extremely professional and kind! I would highly recommend them to anyone. Thank you so much!

As a single female senior lady, i worry mightily when seeking auto care. Silva's came highly…read morerecommended from a local and I was very happy with my visit. They were EXTREMELY honest, fair, thorough and did the work in a timely manner and for a reasonable price. I recommend this place for your auto service needs and you can feel assured that you will be well taken care of. They are a wonderful team!

Helped me with my kei truck diagnosing an issue, took about 5 minutes to look at my vehicle and…read moregave me solid advice free of charge, recommended another local biz with a solution for me. 5 star service.

Service professional work is lacking used to be a trusted business not anymore.Plus I think he took…read moreadvantage of me Hellossod that he sent my car to another shop for an exhaust repair and charged me 800$ I could have installed a new system for that kind of money.. Never again There were other problems that he charged me for but didn't fix

Fantastic Shop! They have worked on my vehicles and always done a great job. They are fair and…read morestraightforward. Very accommodating and easy to work with, I Highly recommend.

Had a great experience at Holmes Auto. Good pricing and great customer service. Would definitely…read morerecommend!

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

Solid auto mechanic team. Paul is awesome, fair pricing on NHOU as well as diagnostic repair and…read moreexceeded my expectations.

Very family oriented business. They believe in honesty and Family. They work with those whom…read morecannot afford full payment while making their vehicles safe and reliable...

Was recommended by car insurance after an accident. Experience has been poor overall with…read moredifficulties to get timely appointments, complicated 2-step process for insurance, poor communication, and inability to locate signed form.

I own a 2013 Jeep Wrangler, that was recently involved in an accident. Having your vehicle damaged…read moreis not fun to start with. However, this shop was highly recommended. We dropped it off and waited for it to be done. Not only is this shop professional... The quality of the craftsmanship is outstanding. We picked up the vehicle. It was clean.It was presentable in the work We picked up the vehicle. It was clean... And presentable. This shop is top notch.I highly recommend this shop to anybody that is in need of body work. Not to mention the friendly customer service. I experienced over the phone. They were very, very nice to deal with. If you are considering a repair or touch-ups or whatever your body shop needs are, I would not hesitate to call these people. We are extremely satisfied. So thank you once again to the shop for an outstanding job.

Excellent service and communication. Friendly and knowledgeable about our 2007 Tahoe!read more

Great communication and even better service! A trustworthy shop that will tell you like it is and…read morehelp you decide on the best course of action. No upsells or other silliness.

In 2022, I bought a brand new Trailblazer from a great sales person, Luke. He's still there and…read moreit's fun to say "hello" when I bring my Trailblazer in for maintenance. Everyone in the Service Dept are terrific also!! Very friendly and informative!!

It was a pleasure purchasing from Colonial Chevrolet of Acton. From the first contact, the people…read moreI worked with (Shawn, Matt, and Parish) were efficient, friendly, and low pressure. I love my new vehicle and appreciate the straightforward pricing, fair trade in value, and absence of pushy after-sales add-on tactics. The truck was beautifully prepped for delivery, and they kindly accommodated my work schedule. I would not hesitate to shop again -- and that's not something I would say about many of the other dealers I've purchased from!