I also agree with Margot that a woman can come here and not be taken for a joy ride, which is such a rare but amazing experience! I had a small tire issue that I had hoped could be resolved during my lunch break as there was an impending snowstorm on the way and I needed a mechanic nearby my work. They were able to help me out, and were extremely professional and kind! I would highly recommend them to anyone. Thank you so much! read more

As a single female senior lady, i worry mightily when seeking auto care. Silva's came highly recommended from a local and I was very happy with my visit. They were EXTREMELY honest, fair, thorough and did the work in a timely manner and for a reasonable price. I recommend this place for your auto service needs and you can feel assured that you will be well taken care of. They are a wonderful team! read more

For 8 months I delivered parts to Silvas ,very nice people but last week I made a major purchase on a Sunday,Eric called myself back immediately and did business on a Sunday ,THANKS ERIC. read more

Service was amazing! I was being told by another car/tire place up the road that my tire couldn't be packed & quoted $500 for 4new tires. I went to Silva auto & got that one tire patched for $36 & they said if $90 if I had to buy a new tire. Loved that they were quick, honest & reasonable! I'll definitely go back for my car repairs!! read more

I haven't had major repairs done, but I'm happy with this place so far! Gone for oil changes mostly and inspection.

I decided to try Silva's Auto because the Auto shop I've been using for the last several years seemed to be getting more and more expensive. I contacted Silva's by putting in a request on their website, and they called me back the very next morning to arrange a time for my repairs. I needed a wheel bearing replaced and also had new rotors and brakes installed. The price was very fair and they completed it exactly when they said. I'm sure I would have spent at least $800-$1000 more if I went to a dealer. I also like to support local businesses and since I live in Merrimack I'll likely be going to Silva's from now on. The place isn't easy to find...it's tucked away off DW Highway. It's kind of across from the Lobster boat restaurant (you'll see a small sign for Silva's). It's well worth it. They are fair, honest and don't up-sell you on stuff you don't need. They also have a convenient key drop so you can drop off your vehicle when it's convenient for you. read more

On an unfortunate Saturday evening where my F150 truck abruptly stalled on the way to Best Buy in Salem (while returning a large flat-screen TV), I instinctively searched Google for a local tow. When the tow company arrived, they asked if I had a preferred mechanic. I told them I wasn't incredibly familiar with the area and that I was open to suggestions. My luck turned around that night when I was suggested Don Silva's Auto. Usually I vet as many businesses as I can through Yelp in advance, but in this dire time I did not think to. Despite travelling for work the ensuing Monday where I was not reachable till 2pm EST, I was able to get in contact with Don as soon as I landed that day. I provided a few symptoms I observed, naturally pointing to a faulty alternator. My truck was fixed up by the time I arrived home just a few days later. I was also able to provide payment via telephone so I could pick up the car on Saturday (more convenient for me- they're closed on Saturdays). The price I paid was well within reason and have no doubts in the quality of work performed (and parts used). Per my request, Don also inspected the power steering for me at no additional cost. 5 stars for communication and service 5 stars for value read more

I've been coming here since it was Tire Town. It's a no frills honest shop. At times I've been stunned at how low the prices are and how good the service is. I had a dealership claim my car needed $6k of work when I went kn for a recall. I came here and they assured me the car needed nowhere near that much work. I put $1500 in, my car drives like new and I could get another 100k miles on it. Trustworthy and reasonable - heck, downright cheap in ways. Would give six stars if I could. read more

I now know where a woman can go to get her car looked at and not be taken for a joy ride. These guys are great, tell you what the issue is and let you decide what you want to do, give you options. They are honest, and they don't pressure you, and they DON'T to talk to you like you don't know anything. They're my new mechanic. I had an issue with my car, wasn't sure what it was. Ask for a diagnostic and showed me what was wrong and let me decide the route to take. So glad I went there. I'll be back for regular maintenance and any thing else that might pop up. read more

I've been to this shop twice this year and both times I have had excellent honest and affordable service. Highly recommend this shop!

Was heading north for the long weekend and got an alert from my car about low tire pressure. Tried to fill it with air but it kept rapidly deflating - long story short I took my car here and they unfortunately didn't have the tires on hand to fit my car (I drive a mini clubman that requires unusual tires), but instead of leaving it at that they called around to several places in the area until they found someone who could help me - all free of charge. Cannot speak highly enough about the friendly, conscientious, INCREDIBLE customer service here. read more

Took my car there today, new owners, Silva's Auto. Took my car in for an Inspection Sticker and and was in and out in the blink of an eye, great service. I had planned to have my oil and cabin filter replaced, but Bill told me they were fine and didn't need it to be replaced :-) So glad they are in Merrimack now! read more

Knowledgeable, fair pricing, and extremely kind and friendly staff couldn't be more pleased !!! If ur looking for a place to get your car worked on this is it ! read more

Honesty. Something hard to find these days. We recently had our minivan in at a dealer for a recall. They claimed that our brake pads were worn and needed our rotors turned. We declined and brought the van to Chris at Tire Town. They looked at the brakes and found that the pads had at least another 10,000-15,000 miles on them and the rotors were fine. How many mechanics out there would do this? These guys are great. I would highly recommend them! read more

I want to Silva's for my first time today. I moved to Merrimack about a year ago and this was my first time needing a major car repair since. I had some suspicions as to what was wrong with my car, and I'd done some research online and talked to car-knowledgeable friends beforehand. I found everyone at Silva's to be incredibly friendly and helpful. They were very accommodating and returned my card to me in surprisingly quick order. They also broke down what needed to be done versus what probably should be done soon, gave me estimates for both options, and let me know the timelines for those future repairs. Everything they said and the prices they quoted lined up with the research I had done. I walked out of there feeling confident with our solution and that I had gotten a very good deal for the work I had done. For the record, I needed a shock mount replaced, but per their advice (backed up by my research), it was best to replace both mounts and the shocks as well. I considered my options and decided to save on the future man hour costs and did the whole shebang for about $200 less than I was expecting. read more

These guys don't advertise and even without a nav system, you might miss their secret "Bat Cave" entrance off Rt 3. I don't trust mechanics but these guys are the REAL DEAL! Honest, hard working super high quality work and NEVER try to oversell you. The BEST! read more

My family has been taking cars to Chris and his staff for 20 years. He is, far and away, the best mechanic we have ever dealt with. Honest, affordable, and a good person. Whether it's an oil change or a timing belt, he's a straight shooter with a fair price. He's given every car we've bought a free once-over before we committed, and has done countless little kindness free of charge; especially when I was in college. A better, more honest businessman you will be hard-pressed to find. read more

Everyone in town goes to Chris. I have referred many people to Tire Town as well. I have been going there for over 20 years. The guys are good. Always very helpful, honest and fair. Even though Chris is a Yankees fan, he is still a great guy! Chuck C Merrimack NH read more

I've been going to Tire Town for 14 years. Chris at Tire Town is the most honest mechanic. I brought my car to him thinking my catalytic converter was gone. Come to find out it was some faulty spark plug wires that were installed and still under warranty. They changed the wires and there was no charge! That's honesty! My car ran perfectly after that. On another occasion I inquired about having a tune-up done while my car was in for another service, thinking I could possibly get better gas mileage. Chris asked a few questions and determined that my car really didn't need a tune-up and I would just be wasting money. I'm a customer for life! read more

Had minor work done here, and they are fast and efficient. I really like this place, because they don't try and find stuff "wrong" with your car. read more

You need an honest team who can tell you what needs to be done without overcharging you. I brought my car to them for a 2nd consultation. While they agreed that parts need to be replaced, they charged $500 for parts & labor as opposed to the quote I got from the 1st shop for $900. Big difference! I'll spend my money on Tire Town any day if it means this place will be out there forever. Chris the owner is a very serious, no-nonsense man. From time to time I managed to get a smile from him. He's there to do an honest good work. read more

Chris and his guys are expert mechanics who are straight up honest and fair. I've brought all of my cars to them for the past 16 years, and have always had excellent service. read more

Chris and his staff are a fixture in Merrimack. They're honest and aren't trying to scam anyone. When we lived in town, we went to Chris for over 20 years. read more

I called today 10/4/2016 and asked about pricing for tires. He was nice on the phone and said he'd call me back in 5 minutes. I called him back 10 minutes later, he answered and I asked if he found anything and he said "I was bullshitting with a friend, can I call you back in 5 minutes." I said no actually don't even bother calling back. I appreciate his honesty but that is no way to run a business. I am all for helping out small business but that was unprofessional. read more

I am a big fan of Chris and Tire Town. I have been bringing my cars there for over 20 years as well as my family. We never had a problem and always trusted Chris and his staff. I have recommended his business countless times. Recently he retired and it is now Silva's Auto. I went down for inspection with no issue except my front light bulb was out. Well, they charged 25 dollars for a bulb. This part costs 7,99 retail. Volvo replaced my other bulb 2 months ago and it cost me a 3.70. That is right 3.70. When I questioned Silva's Auto they said "oh you think that is expensive?" Well, only and idiot would think that is not expensive. Then he blamed the previous owner Chris as "it is Chris's prices". What a sad day for Merrimack and everyone else who service their cars at Tire Town. They do not make them like Chris anymore. Because of of Silva's lack of personal skill's and poor business practices our entire family will bring our service needs elsewhere. It is truly a shame! We, like many others experienced over 20 years of trustworthy service with Chris and HIS TIRE TOWN. I guess all good things come to an end. Wish you the best Chris. read more