Sales couple showed up with Lots of props for their "Dog and Poney" show. After 2 hours of high pressure sales pitch, they gave us a price to replace 2 sliding glass doors for $10,000.+ Very unprofessional. NEVER USE THIS COMPANY!!! read more

Do NOT do business with these shisters. They say they can make whatever you want then try to push you into something else. They say you agreed to a change order but of course there is no change order. They say it just comes up in their computer this way but they know what you want and will do it correctly but they lie. You will be very sorry if you choose this company. Tempted to put my phone number here. DONT USE THEM because they will be using you. read more

Unless you want to be pressured into commiting to an absurd price without any explanation or breakdown, STAY AWAY FROM DABELLA. They are essentially car salesmen that will try to upsell you. They arrived at 6pm and did not leave my home until 9:30pm after I told them to leave multiple times. They would go outside together and discuss with a higher up then come back inside and try to negotiate a price. One of them even asked me (as I was walking away), if my spouse could move forward with the deal without my consent. This company is dishonest, sleezy, and overall a joke. Don't waste your time or money here, there are tons of licensed contractors who will do the job without upselling and trying to make a quick buck off you. To the DaBella management, please advise your salesmen to leave when asked. I have footage of them repeatedly entering my property after telling them to leave. Extremely unprofessional and legally inappropriate. read more

Guy knocked on door to try and tell me how they help the community find resources. Then started talking about my roof...couldn't really understand him, told him I don't do business with folks that just stop by and knock. Seemed very defensive telling me that he was with DaBella...as if I should know who that was. Contined to try and show me pics even after I repeated I wasn't interested. Not the way I would find a business...even if I was looking. When he started talking about how it was gonna cost me to fix I repeated that I wasn't interested and shut the door. Very strange way to do business... read more

Sales rep came over. Measured windows. We discussed project. I said give me a quote. Finally after 2 1/2 hrs quote changed 5 times. I said I'm done. Another 45 min in n off phone with higher up sales rep left. Even had to call saying leaving while still in my house. Very frustrating experience. Sales rep knew her stuff but attitude completely changed when finally figured out I wasn't buying that night. After reading other reviews lots of people have had this same experience and work done is not what they say it's going to be. read more

In June of 2023, my husband and I signed a contract to have the company Dabella install a bath/shower in one bathroom, and a shower in another. Our salesman indicated the bathroom would arrive in about a month, so if we hadn't heard anything by the end of July to outreach them. The bathroom ended up arriving at the beginning of September, which we had no problem with, in trying to be flexible and understanding. The contractor arrived to tear out the shower in bathroom #1, and after everything was torn out, discovered only then the shower pan was 6 inches too long. We were not given a timeline for when the new shower pan might arrive, other than" hopefully soon". The workers who arrived to tear out the bathroom had no masks to wear, so my husband supplied them with masks, and had to lend them a tool to complete the job. We also continued storing the "wrong size shower" in the garage of our 1200 square foot home and did so for many weeks before they arrived to pick it up. We lived with the torn-up bathroom with the exposed insulation for 4 weeks. When the second pan arrived, it too was the wrong size, and my husband ended up jackhammering the floor so that the second pan would fit. Dabella did eventually put in the first bathroom. We were then told that our second bathroom had been "stolen" from the warehouse by the crew that had torn out the first bathroom. We asked the general manager if we should call the police, and he was vague in his response, and said "we just won't use that crew anymore". When the replacement for the second bathroom arrived in the warehouse, we were told that it was scratched, and Dabella would be sending yet another. When the third replacement arrived, they scheduled a date/time to install, and never showed up that day, and wouldn't return calls. The second bathroom was eventually installed, with a chip in the enamel bath, which they repaired with an enamel repair kit. The P trap was also not properly installed, so toxic sewer smells leak into the bathroom. Going with Dabella as our contractor was the worst decision I could have made. Extreme buyer beware. There is also no fixed cost, so when they send you a "25%" off coupon, it is pretty much meaningless. the price will still be highly variable depending on the skill of the sales gouge. read more

Geeze, where shall i start. High pressure sales, inferior product, were supposed to be installed in oct. Did see em until mid February, made a big mess, didn't clean after themselves or even clean the new windows. Old windows were supposed to be saved, workers smash two of them b4 i could stop them. Still feel cold air through them and can smell when the neighbors cut thier grass. Shop elsewhere or beware. read more

*DON'T EVEN BOTHER!* We set up for an ESTIMATE at 6:00. Then 2 guys come one by the name of John or Jace Thompson and another quite fellow. This Jace dude needs to be humbled so bad or just grow up. He pressured me and my husband so much and kept saying we were bad homeowners because we wouldn't sign on right then and there, when we only asked them to come out for an estimate. And me and my husband just kept asking if we could have more time to think and they were the most expensive quote coming in at $29,052 for a roof. We had 4 other estimates this week all coming in around $10,000-12,000. This man just kept attacking us, insulting us, and acting like we were attacking him personally? I then had a guest come over who saw what was happening and demanded he leave before we call the cops as this anppoibtment was at 6:00 pm and it is now 9:00 pm, and he literally wouldn't shut up and kept making snarky comments and being mean all because we wanted to wait before signing on with them. Such a pathetic salesman. Never use this company unless you want to get personally attacked for wanting to take time to think about doing a big overpriced purchase. Pathetic salesman who need to learn a thing or two especially when being in SOMEONE ELSES HOUSE. read more

Great training, great work environment and always helping us grow and be of better service to our home owners

Absolute garbage, the windows and doors they install are already in a THICK frame and end up making all your windows and doors smaller. the salesmen tell you everything is made in house and they stand by their product and even offer a double lifetime warranty but when you have an issue its a circle of we dont cover that, we can give you a number to reach out to but the labor isnt covered. The back sliding door is on plastic tracks and you can see it move up and down when you open and close the door. This is the second issue I have had with the same door and the first time they to came out and looked at the door and the rep said it was broken and they would send someone to repair it, I got a call the next day stating that the rep claimed the dogs ran into the door and it was broken because of my dogs and tried to deny coverage of the cheap thin plastic roller that it sits on. This company will lie to your face and promise you everything is taken care of and rave about the warranty and you wont have to worry about anything. Yet here I am making payments on a broken screen door after being denied a second time from them. they also offer a discount on services for a 5 star review on all the main webpages people look so dont believe all the 5*s out there, those are just digital coupons read more

Thanks to DaBella and Alside for coming back out and making my windows corrected with the argon gas I complained about, that the windows did not have this in them from the beginning. This hopefully will be my last review of the double pane windows. I must say that DaBella does make sure customers are satisfied with the product they purchased as far as windows are concerned. read more

In mid-november, I set an appointment with Dabella and never heard from them. I confirmed the appointment where they were supposed to inspect my roof and windows and leave a health report, and they never showed up. They ending up calling me to tell me that it'll need to be set up for a different date. I never got a new date and was rescheduled again in December with Samantha from Dabella. My appointment was set up for Saturday (12/23) and nobody ever showed up to my 2pm appointment. I then received a call from from a Micah who claimed that he was at my house ringing the door bell but he never was there. I have a ring camera and I was home the entire time waiting for Dabella to show up. He claimed that he waited outside the house but waited for over an hour to see if anyone was coming but he deliberately lied to me. I didn't expect this experience to be this complicated and stressful. Micah called me again and said he was going to reschedule the appointment. I was then met again on Tuesday where he finally measure something with a machine but he never go on my roof nor my attic (windows were never inspected) which I was told was going to happen since I had a leak concerning me. He left quickly before leaving me any estimate, and report. Micha came back Thursday where he told me my final estimates. He didn't inform me with any other information after hearing about my financial situation and hearing I was hoping to use the report for my homeowners insurance. He left and said he would email me the rest. He has not. this has been the worst experience Ive had with a contracting company. The Yung lady by the name of Samantha that set up my appointment was wonderful and very nice. The rest of the representatives are the worst.. read more

To EXPENSIVE FOR MY BLOOD !!! Nice Sales Person !! Showed up on time and showed Her company's product .. read more

Alex and Romeo were in my home this evening to show me your products. They were extremely informative and personable and we reviewed all options. It is important that you know I am reviewing several options and am taking my time to make a decision. They were accepting of my request and are allowing me time to decide. I appreciated this and will consider this in my final decision. read more

From the beginning with Jaycee, to the installers, everything was easy peasy. Very professional and friendly. I highly recommend this company for windows. We only got 3 windows put in, but definitely will be getting the rest replaced as soon as we can fit it into our budget. DaBella windows is the company to do business with! read more

Joe was incredibly knowledge and gave me a great lesson on roofing 101. The guy is passionate and cares about informing the customer.

Zac arrived late for our appointment but called to explain his GPS had misled him. This was not unexpected as many others have encountered this same issue. He was later able to use a high-tech tool to accurately measure our roof. His price was not the cheapest, but it was reasonable, and the system and 50-year warranty were the best. We are looking forward to an uneventful project. Bob R. read more

Delilah has been great to work with. She came to my house was very friendly and informative. I ended up buying double pane windows because mine are very old and needed to be replaced. It's been a pleasant experience so far. I would recommend this company. I haven't received my windows yet it's going to take about three months, and then I will come back and update this review. read more

A TOTAL TIME WASTER!!! The first rep showed up and took TWO hours of my time telling me how wonderful they were. I asked for the price multiple times and he kept saying that he was getting to it. After 2.5 hours, I had another appointment at that point on a completely unrelated issue and he left without giving me the price. They called a couple days later and inquired about how it went, apologized, and begged to send someone else out to give me the price. I told them that's all I needed. He came out and wasted another hour and also left without giving me the price. I firmly believe they are scammers and only actually quote gullible people who haven't had time to educate themselves on what these types of projects cost. read more

High pressure sales reps, check with BBB on line, they will take your deposit and not return it

Gave an estimate of $30,000 for a new roof then said they could go down to $26,000 after I said definitely NO. The guy left the he called and gave an estimate of $20,000. Company is garbage. Don't waste your time or money here. read more

Very high pressure sales....Bryce and Gustavo....Out of Flagstaff AZ....I will never do business with this company for roof replacement.

Priscilla was very informative and knowledgeable. Gave me several options for replacement windows with options for payments. Can't wait to have my new windows installed! read more

DO NOT HIRE THEM. ALEJANDRO, OUR SALES REP REFUSED TO LEAVE OUR HOME AND MADE THIS INTO A 3 HOUR PROCESS JUST FOR A QUOTE THAT THEY TRY TO FORCE YOU TO SIGN THE SAME TIME THEY COME TO GIVE THE QUOTE. This was the most unprofessional company I've ever came in contact with. They showed up at 12pm for my roof quote and did an inspection. They did whatever they needed to do, then came inside to show pictures and give us a quote. We had two sales reps that came, one had just finished training, which the main representative reminded us of every time he sent the new guy outside. I believe the man who was the main sales rep that came was named Alejandro. He was the worst of the worst when it comes to sales people. There is a stereotype for a reason, but dang did he blow the stereotypes out of the water. He took the whole "never take no for an answer" to the extreme. At a car sales lot, at least you can just leave but he refused to leave my home. After about 45 minutes of them explaining why it's important to understand that you pay for the quality work you want and discrediting all other companies, we realized it would not be a good fit. I didn't need a sales pitch. And if they are going to do it, it doesn't need to be 45 minutes. I just need to know what they recommend for repair, the products available, and how much it will cost. By the time they finally gave us the quote, we realized they were just covering for the fact that they wayyyyy overcharge. We told them going into it we were just getting quotes but we can get into that in a second. We've gotten other quotes all of which ranged from $10,000 to $12,000. He quotes us $26,000. I asked him what made his company worth $14,000 more, and he referred to the quality of workers and product. However his product was the exact same as other companies I've received quotes from and they had the same qualifications for employees. After we basically told him no, he tried to start getting our financial information in order to run our credit. We refused and then he said "okay I jsyt need to call my manager." He then went on to call his "manager" (who knows who he actually called) to loudly sit on my couch and keep repeating their sales points to the phone. Clearly just trying to keep selling to us through his phone call. After a few minutes of being sick of this, we told him we had a reservation we had to get to and we appreciate his time but we need to go. He then said "oh they just had a reservation pop up out of no where" to the phone and continued not to leave. We then all got our shoes on and ready to go as he continued. Once we were ready, I told him that I will walk him out. He was still on the phone doing the same thing refusing to leave. I got him to walk out and he says ti the person on the phone that we made him leave and he's at the door and needs a last number to give us. He had the number the whole time and was trying to continue to sell us. Eventually I told him that I understand he's trying to get the sale but I need him to leave and he tried 3 or 4 more times to get me to hire them right then for the project before he finally gave up. This was the worst experience. Alejandro is the reason people hate sales people. I cannot believe that he would not just accept my answer and leave. Also that he was trying to force me to agree to hire them immediately without considering other quotes. He took up around 3 hours of my and my wife's time for nothing. Most quotes were about 30-45 minute process at the most and I got all the info I needed. They know they are overpriced and need to bully their customers into agreeing. Do not hire this company. Even just getting a quote will make you hate dealing with them. read more

We called DaBella for a quote for our roof to be done later this year. Carla Gibson and Mark Lacy came out to provide us with a detailed inspection of the roof; an explanation of the mechanical processes; and a financial rundown of options. Both individuals were superb in their presentation. They demonstrated excellent knowledge of the mechanical processes and financial options available. Then presentation was logical and comprehensive without useless filler informations. They move through the material professionally and made sure through our questions and occasionally a question from them that everyone stayed up with the information. Yet the were never condescending. What started out as one of five quotes turned into a roofing project. Good job Carla and Austin. read more

Hi we had them over for a estimate it went from 50,000 to 30,000 for roof replacement as the worker was in our attic she had broke the entry do I almost in half , after they left I called and were going to replace it the next day well 1 week later no call no show , in my opinion I would not recommend them , not honest people when she knew she broke it , i do not recommend this roofing co at all very pushy people and like I said not honest going in the attic no mask yet said we had alot of organic matter read more

Dylan and Alan came to my house for an estimate. They were extremely helpful and knowledgeable. They seemed much more up front than other contractors and unappreciated their ideas and would definitely recommend them to homeowners looking for new siding or gutters. read more

My god what racket these people are running. They are preying low information people to ask for over the moon prices. Almost 70k for a 1900sq foot house. After they hook you up on their payment plan you will have spent 110 plus thousand dollars for a roof. My entire house was built for 255k even with adjustment for today inflation those numbers DO NOT ADD UP. They pick apart anything they don't like with your roof and tell you it's on the verge of failing. Mind you my roof/house is 7 years old and all I wanted was an inspection for hail damage. They seen it but said it was from shingle failure. Ummmm...I live here, my neighbors all had the same damage. Then they take it one step further and try to tell you that your airflow is causing issue with your rafters because my contractor who has 30 plus years of successful business doesn't know what he's doing. I just about lost it laughing when these two so called roof experts pulled out a brand new folding ladder from a car then set it up at a 45 degree angle to cat walk up onto the roof....clowns both of them. Everyone please do your research on what a roof should cost and don't let them tell you it's because it's all American made. I question that statement itself however I do buy as much as I can find "American made" and it is never that much more expensive than the stuff from other places. For comparison my roof quotes according to others should only be 12-16k. Like others here said they want to sell you an idea not a roof. read more

I would give this business less than one star if possible. We had five windows installed and patio door. The customer service after the sale was terrible, it was impossible to get an itemized statement of what was done( I wanted it for tax purposes). I paid for services ( not financed) in excess of 10,000 dollars. Salesman made lots of promises, but didn't follow through on any of them. Told me everything was done here locally, would only have to make one call of any issues came up. After the contract was signed, we had problems ( seemed as though no one in office knew what was happening ( installers and salesmen had no communication, it appeared). We finally got everything installed. First big rain we had, all windows were leaking and patio door. I called them and service representative came out and said installers should have performed " leak test" after installing. Three days later installed came out and resealed around windows and doors. Last week we had another big rain and one of windows leaked. Called the office and was told someone would get back to us in 24-48 hrs. No one returned our call, so we called again, and was told we had to submit a claim on their website( non of this was conveyed to us when salesman was sitting at our kitchen table telling us how great this company was, and assuring us if any problems occurred all we had to do was pick up the phone and everything would be handled professionally and expedient. After filling out claim on line I'm told it would take approximately three weeks to address, not fix the issue. I would never recommend this company to anyone. read more

Rude customer service and unwilling to help hardship circumstances. Will lie to keep their sale from 6 months ago. Alside is transparent when you call them, DaBella is not. Asked to talk to a superior and was hung up on for calling them out on windows not produced yet. Alside told me directly they were not and the order was certainly cancellable. Was told to "enjoy my divorce" and repeatedly hung up on. Alside makes great windows, this is a subpar distributor. I have yet to talk to a superior. read more

J'Won Vaughn is an extremely personable and friendly young man. He was knowledgeable and a great listener, so he understood what i needed and was ready to work with me to solve my problem. read more

High pressure sales, no bids on paper, no card, varied prices, want me to scam my insurance and lock them in as my contractor. Hire local and stay away from contractors with new lifted trucks! A good contractor is usually busy and won't waste your time or theirs. read more

Thank you Gannon and Colleen..knowing we were in a bind because of a bad roofer..you came to our aid...not only explaining everything but backing it up in writing....looking forward to our new roof...so professional...a great change from tje crook we were dealing with... read more

When Austin came to look at the roof a quote on the roof. Austin sales rep talked us in to a 31k roofing replacement and kept telling us to only us them and don't get more quotes and waste other company time. When we try to cancel the order we only had 3 days to cancel we called over and over, but we got a call on the 3 day saying they have no record of anything on file.. so I had to go down the the office and talk with the GM Thomas and get a cancellation paperwork that stating they have received it and it's been cancelled and the whole time I'm trying to do this they kept trying to sale me and gave me deals. This whole thing feels like a use car dealership with scamy vide. (P..S they sale everything you can get at Home Depot) I'll would recommend Overson Roofing! Mike the GM came out and didn't push me or anything just gave me the information I needed and said they been heard this company is a joke and rip read more

Purchased DaBella windows and was advised that the sales person would be there to coordinate the entire job. We had to change the original installation date due to family illness. I left messages with the sales person and spoke with a DaBella representative, and no one called us back. . The installer showed up as he never received the messages from the installation company. The windows are great, however, the installer never came back to finish the job. There is foam and shims sticking out under the windows. It appears that DaBella contracted out the installation to Install Partners, who hired another person to put in the windows. I called DaBella today to find out about the final payment,. Twice there was no answer at all. I let it ring until I was disconnected, . On the third attempt did get an option to leave a message, and received no call back. The windows themselves are a much needed improvement and look great, but the process has been extremely frustrating and I would like to get the job completed. read more

We recently had a new tile roof completed in the two day timeline. The entire process was smoothly and efficiently done and the large crew was obviously used to working as a team. Very polite and except for lunch, never stopped moving. They cleaned up the area immaculately daily. We love the high tech Boral Cool Roof system which should save some energy costs in the hot Arizona summers. The tile roof using the original tiles looks better than new, especially with the new dark brown bird stops which admit hot air and start it on its journey to the exit at the roof peaks. Our sales person Randall spent some time with us explaining the system, and took seventy-five pictures of the roof. This apparently is part of the planning system to allocate material needs? We had other bids and none of them prepped for the job such as this. We would also like to recognize Thomas and Hailey at the Phoenix office. We had concerns at one point and they went above and beyond to help us realize we made the right decision. read more

Steve was excellent in explaining the window and door systems. I appreciate having an opportunity to actually feel the difference between the inside temperature and the outside temperature based on the heat lamp demonstration. I am interested in discussing purchasing at the appropriate time for me and my family. read more

I am very honored to be part of the DaBella family. I am most impressed with innovative technology they are bringing to the market in trying to improve the longevity of my home. read more

DaBella sends people door-to-door at 6:30pm when it's dark, and don't leave until you tell them "no" 3 times.

Had DaBella stop by yesterday offering to inspect our roof. Jake was very friendly. Steve completed our estimate today, super friendly and professional. I truly believe that DaBella would be one of the best contractors to complete our re-roofing job. I'll be checking with other contractors but based on my experience today, DaBella is high on my list to complete this work. More to come ... in read more