We hired TWD to help us with a project that required drywall, painting and stucco work. Their team was polite and their expertise was evident in the way they worked and the end result. We expressed specific timelines due to work and family obligations and their team was understanding of our needs and worked around them while still meeting the project deadlines. Their management team even checked in with us several times to make sure everything was going to plan. If you are looking for a professional remodeler who is committed to excellence and customer oriented, we highly recommend TWD for all your home improvement or remodel projects. read more

Outstanding company to work with. Extremely professional and communicative. From the front office staff of Tiffany and Deborah to the PM's, Bryan and Austin to the installer, Art. A+++! I will definitely use them again. read more

Review of Todd Whittaker Drywall (known as TWD) Remodel completed 6/8/22 I have always researched and ensured that all contractors that perform work in our home are licensed, bonded and insured plus I read their customer reviews. Their website TWD and credentials were very impressive. Everything checked out especially the 344 reviews with 5 stars on www.customerlobby.com; 4 stars on yelp, 27 reviews; with others rating 4.3-4.8 appeared to be a good choice since there were other quotes we received as well and other contractors that were not professional. Our remodel of our small guest bath of 8x8 or 64 square feet was expensive with a cost of $22,541.81 or $352.21 per square feet. Contract signed 11/2021 all owner supplied guest bath fixtures were received months earlier. The biggest problem with this remodel was the new Oakcraft Cabinet/vanity which is manufactured in Peoria, AZ an 18-minute drive or 13 miles from TWD's office. During this whole construction process and being, an owner of an established corporation (TWD) we felt not important which was conveyed through the owner. Our expectations were higher thinking that an owner would be pro-active since we paid an exorbitant $22k price tag for this remodel. Constructive feedback: when customer concerns were delegated out to a Manager, as an owner of a company take an interest and if a customer has a concern be there for them, good, bad or indifferent; don't delegate it out to one of your Managers to deal with it. Also, don't get into a heated conversation with the customer when there is frustration on the customer's part. Physically being at the job site periodically and verbal communication is key, not an email or text or to then hear from another Manager if this were to have happened I would not be writing this type of review. I had a text confirmation on 3/15/22 from Todd Whittaker and he reconfirmed that the vanity/cabinet was received and was 100% in perfect condition. I was informed that another vanity from Oakcraft had quality control issues in February 2022 and was rejected by TWD. We found out 6 weeks later on 4/25/22 the date of install that the new vanity was not perfect that the right side of the vanity (facing out) was missing the veneer, the left side also did not have a veneer, but was against the wall. When you pay over $3000.00 for a new vanity and linen cabinet and have missing veneers on a custom order we viewed this as unacceptable. We were told this was standard in the industry or the price would be higher. It is surprising to us especially when you go to Lowes or Build.com to buy a vanity it has all 3 sides completed. It took over 1 month to get that right side veneer to the vanity if my husband didn't intervene and go directly to Oakcraft in Peoria, AZ on 5/31/22 and physically speak to Charles Bearman, Director of Sales, Marketing and Field Operations we would still be waiting for this right veneer piece. At our request the General Manager finally went to OakCraft to pick it up on 6/8/22 which completed the remodel. Here we are blaming Oakcraft the whole time, but each time TWD was ordering the wrong dimensions for the vanity veneer. There was always an explanation, human error that can happen once, not two, or three times, please be accountable and get to the bottom of the problem TWD kept informing us that Oakcraft is working on it as fast as they can. We have already used TWD warranty as of 9/2022 due the shower curbing and water pooling on the tile ledge and the floor, this warranty work has concluded. The bathroom is nice, but after this process and frustration we endured for this $22k guest bathroom, with TWD we will not be using his/their services for anything else we do in our home, customer be aware this could happen to you! read more

Austin and Robert did a wonderful job isolating water issues on my roof. They were knowledgeable and helpful. They were able to identify the root causes of issues with my roof that the company that laid the roof was unwilling or unable to isolate. It was refreshing to work with them. read more

My husband recently retired from the Marine Corps and bought a fixer-upper on horse property in Peoria with our children in a desirable area we have always wanted to live in since we were teens. So the other night, I searched the web because my husband and I have had zero luck with contractors following through with our Kitchen renovation, let alone giving us a follow-up quote. So our thought is, wow business must be good. So I had said to my husband after reading reviews on the owner and company in itself that working with TWD drywall was smooth, some even said it was affordable and just free of headaches...this was the company we needed to go with. I said to my husband in the middle of the night, "I think I found the company!" The next day I get a phone from a designer and I call her back excited. Well, she asked me about the project, and told her my mishaps with other contractors and she understood and we sort of giggled about it. She said she would be the lady coming out to the house and she pulled up my home and we talked about it. We spoke on a budget our top is around 30k (that is our to, maybe someone's bottom but the top of our budget scale) where I said I don't need crazy expensive cabinetry; it's not a very expensive ranch just something simple. I am a simple lady; I have lived in Military housing for the last 20 years I can live anywhere haha. Now, at this point, she is talking to me sort of like I am not understanding what goes into a kitchen renovation (her not realizing I spend hours researching on Pinterest and youtube all about kitchen renos) and talking to me like I am 16 years old going on and on and on about "you will need this and that and this and that" not letting me get a word in edgewise and so she says, yeah our kitchens start around 50-60 thousand dollars bc if you go any cheaper you will see cheap cabinets. I said that were planning on going through 'the yard" for countertops and there she went off on how bad the yard company is and they will charge for this and that....so I was completely unimpressed with that....she didn't give me the time to tell her that I have all my appliances brand new ready to rock and roll and she's still going off about the price of the kitchen and that your budget of 30 k doesn't even account for new appliances, backsplash, and countertops. Just on and on. I am thinking the entire time, lady I know that you know your job but you are not listening to me at all. They should just contact their customers and say, " Do you have 50 plus thousand dollars to spend with us, if not go somewhere else!" That is pretty much what she was saying the entire time. If the company records their employees listen to our conversation. So sad. No, we don't have that budget, she could have saved herself time and mine as well. I will take my cheap budget of 30k somewhere else, maybe with a company that understands Veterans' budgets. TWD drywall, I tried! read more

Our home was remodeled 5 years ago with Todd Wittaker and we are still very happy with the results. I have always been involved with construction and I can say that the quality of his work was very good. Each of his workers were professional and all of the work was done properly. I had them come back a few months after completion to fix a couple of things but when you do a remodel you can expect that to happen. They installed hundreds of construction components so having to fix two or three things was acceptable. Overall, great efficient company and I hope they are as good today as when I used them 5 years ago. read more

The worst experience with any home company I've ever had. They started in late October and finished in early February on two bathroom remodels. These weren't complete remodels, only retiling and new showers. The cabinets remained in as well as countertops. They estimated 6 weeks at the beginning of the job and almost 4 months later, they finally finished. They punched a hole from the guest bathroom into our living room during demolition. The fix was poorly communicated and a mess that dragged out for two months. The framing inside our wall has PERMANENT DAMAGE!!! They absolutely botched the master bath remodel by unevenly building the pony wall and not discovering it until the contractor that installed the door and glass said that he couldn't install the glass because it wouldn't be straight. This is more time wasted by a poor project manager. These are only the top two of at least five botches by the company. On a positive note, the workers were very nice and the finished product was quality after they turned our life upside down for 4+ months for 6 weeks of work. I would still give zero stars if I could because of the holiday disruption that wasn't supposed to happen and the late January out of town visitors that we had planned that we had to cancel because TWD couldn't manage a moderately complex job. read more

TWD will get the job done. Your satisfaction is NOT guaranteed. Their loyalty lies with their company first, not you, the customer. Buyer beware. My wife and I paid them $24,000 for a stucco job. We had the entire house transformed from siding to stucco. The project took the better part of a month. For their part, TWD showed up every day and worked the project from start to completion. You'll find our grievances below. First, we paid them $12,000 to start the work. The job was just underway when we got a letter from an attorney letting us know they would be putting a lean on our house immediately following the completion of the project if our final payment was late for any reason. This was quite a shock. We have worked with numerous contractors in the past for larger sums of money and never experienced anything like this. We called to get clarification on why this letter was sent to us. We were assured this was just a formality, but later came to believe it is a scare tactic TWD uses to ensure they get paid quickly so they can duck out the back door if necessary. This is what we feel happened at the tail end of our project. Secondly, the clean-up crew, if you can call it that, left a mess. They did a very poor job. Our front and back yard were left a wreck. Even the project manager admitted they did a bad job when he arrived to collect payment. He offered to send guys back out, but we declined and cleaned it up ourselves to get it done right. Thirdly, when it came time to paint our house TWD left us in the dark and did not provide us with any guidance or color samples. We were told by the project manager to just go down to Sherwin Williams and pick out two colors. We were very uncomfortable doing this, but did so hoping for the best. After the house was painted my wife and I wound up very unhappy with the colors. We mentioned this prior to clean up and the final inspection of the project. We asked if they would be willing to repaint. We even agreed to pay for materials and labor to get it done. We were given the impression they were going to do whatever it took to make it right. Then the next day we were essentially rushed out the door. The next morning the clean-up crew arrived and we were told they would swing by to collect final payment later that day. After handing over the final check we asked about repainting and were told they would get back to us in a few days. They didn't. When we followed up they quoted us $7100! We told them there was no way this was a realistic number since the house was prepped, primed, and painted by one man in a single day and this was a third of what our entire month long stucco project cost. So they came back with $4335. This still seemed too high. I priced the job myself and found I could do it for under $1500. I called and got quotes from other contractors for $2000. When I approached them with this information and asked if they could come in closer to this cost I was told no. They told me, and I quote, "We believe the product turned out great. We apologize the paint colors weren't what you were hoping they'd be." So I guess if they're happy with the job when it's finished, but you're not, you're SOL. You should be very wary of this if you plan on hiring them. Ultimately, we did not feel like valued customers. We can't help but think TWD could have tried harder to make it right. We have a hard time believing another company wouldn't have repainted our house at or around cost after what we had spent on the entire project. As a company they could easily have written off any claimed lost profits as if it were a stand-alone job. Alternatively, they could have put us in touch with a sub-contractor willing to do the job for less. There were solutions. We could have all walked away happy. In the end, the company was more concerned with moving onto their next project and less concerned with finishing our project to our satisfaction. For these reasons, we cannot endorse or recommend TWD. read more

We had our hall bath remodel by TWD. They were incredible. All the workers they employ were friendly, professional and I was very comfortable to have them all in my home! From the demo team to the final glass installer. Project manger was very helpful and always checked on the progress, he was very responsive. They tile installer was like an artist! I highly recommend them and we will be using them for our master bathroom remodel next. Overall they are a 5 star company with amazing employees! read more

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LOOK NO FURTHER. These guys were fantastic - at everything! I had numerous stress cracks on my ceilings and nail pops coming through in almost every room. It was a lot being a 2,000 square foot house. Todd, Robert, Bill, Kira (office) were so nice, patient explaining everything, fantastic at communicating and the BEST customer service, going above making sure I was happy with everything at the end of every day (old school customer service when companies cared about their customers). They cleaned up at the end of every day and put everything back when the project was done. Not once were they late and always showed up (no ghosting with this company). You will be extremely happy if you go with them. I cannot say enough of kind things and will never use anyone else. read more

Bad connection on phone line and then sounded spacey. Wasted my time with multiple emails bc didn't bother to actually read mine. Glad I didn't hire. Not sure why Rosie on the House recommends- looks like I dodged a bullet. Update- They could've seen the house had they had the time or inclination. First experience over the phone was unpleasant. Other companies I called right after were fine. This company clearly doesn't have their act together but does have time to argue and whine on Yelp. Again, glad I dodged a bullet. Their definition of project would take ten minutes. Ridiculous. Funny and Ridiculous. read more

We had a leak in our upstairs bathroom that resulted in a plumber cutting a hole in our downstairs ceiling. TWD patched the drywall like new. Very pleased with the work. read more

I just got hung up on a call when trying to confirm my email address to schedule a service call. The rep had my phone number but never called back to see if it had been a mistake. Interesting. read more

Hired TWD to do a minor stucco repair. Experienced everything you would hope for with working with a company like this one. Estimator arrived when he said he would, received the estimate quote when they said I would, the price was reasonable and fair, the quote detailed the worked to be done, the repair work was scheduled for the following week, received a phone call letting me know when the crew would arrive and the repair was finished on time. There was a minor issue - the crew was back the next day to address it. No hassle at all. Because it was flying stucco (grins), the crew made sure plastic cover and tape non-repair areas (the repair was around our garage doors). Given this was just a small repair job, we would definitely consider them for a larger remodel project based on the customer service level we received on such a small project. Quality work, fair/reasonable price, professionally operated company. read more

One of the honest contracting companies still left on this side of town. I have gone thru 2 or three contractors who had hidden prices and did unethical work. It not easy finding a contractor who stands by his work and his word. TWD is worth every penny in the work and the manner they do it in. Julio was our Job manager and he was on top of everything. They were very professional and above all they did the job the right way. Do you self a favor. Get an estimate and ask for references. A contractor like TWD has nothing to hide. I would recommend them night or day. read more

We had a water leak behind our washer and dryer and needed some drywall replaced. I decided to give TWD a shot at the repairs. The results turned out good and I am happy. They were quick with the work and cleaned up when they were done. Only negatives - they were scheduled a few weeks out for repairs and they are a bit expensive. read more

Todd Whittaker Drywall - Before the repairs... - General Contractors Near Me - Phoenix, Arizona

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Don't waste your time. They apparently don't want or need your business. First they tried to pawn me off by quoting ridiculous ballpark figures over the phone for a bathroom remodel, relocating the laundry room, and building a detached garage. Undeterred, I asked that someone come out and actually LOOK at what we're dealing with. After booking an appointment for two weeks later (their earliest available), they call me a couple of days prior and tell me they are now only quoting jobs with formal plans from an architect in hand. WTF?! No mention of that prior whatsoever. Our project might indeed end up being "about six figures," but it will now definitely be spent with another company! Thanks for nothing. read more

I was looking for someone who could match and blend the stucco on my backyard walls with places that needed repair. I am extremely picky. I had 3 people previously try to match and blend the stucco to no avail. I finally decided to go with a reputable company that specializes in stucco. I was not disappointed. Antonio did such a good job you would not be able to tell where the repairs were done. It all blends together. read more

Todd Whittaker Crew was nothing short of professional and caring. From drywall, stucco, to painting and cleaning services, the A+Team delivered on time the laborious and tedious renovation. Special thanks to the kindness and hospitality of Nathan Blessings from Peoria read more

I recently had my home painted by another company and they did a terrible job. They didn't tape off windows and cabinets and got paint everywhere.Their color tie ins were a mess and the overall job just looked horrible. TWD came in and spent two full days detailing the entire house and did a fantastic job. I will be using TWD for everything from this point forward. Their workmanship and attention to detail is second to none. Thank you TWD. read more

I had a Sales Consultant provide a quote on a small stucco job on January 18th. The consultant was nearly 2 hours late past HIS stated arrival time for the appointment of 9:45 AM. Upon reviewing the quote, it was nearly $700 more than the next "highest" bid. Needless to say, I did not go with TWD, as they obviously do not value the customer's time or input. The owners responded to a review on Google, claiming to have time stamped photos of my home at 10:35 AM. I have phone logs, showing the estimator didn't arrive until nearly 2 hours after his stated arrival time. I got a phone call at 10:31 AM saying he was on his was way (which btw, he arrived at 11:10 AM), so how is it possible for them to have time stamped photos? Stay away, they obviously are liars!! read more

We contracted TWD to install study doors (two sidelights and french doors, all with glass panes) in our new house that we did not opt for in the original design. We had the doors delivered to our home and TWD sent out Jonas Keim to do the installation. Jonas arrived at the appointed hour and worked for several hours to do the installation. He completed the work exactly as we expected and did it professionally and in the end, made sure everything was cleaned up before he left. The doors look great -- we are very pleased with the results. Everyone at TWD was great to work with. They do quality work, they're efficient and their prices are competitive. I would highly recommend them to others. read more

While we didn't end up using TWD for the work we needed done, I do have to give them a review for their customer service and follow-up. They came out to our home and walked through multiple projects we were looking to complete. They provided us with a clear quote and their team had wonderful follow up. After spending the last 6 months dealing with vendors, and contractors coming out for quotes and work and some of them never following up after they spend the time to come out to your home I was please that TWD did care enough to continue to follow up with us until we had made a decision. We may decide to use them in the future, but we wanted them to know we appreciated their customer service. read more

They came out to do an estimate, told me I would have something in my email in a few days, and I never heard from them again. It has now been almost two weeks. I guess my job is to small potatoes for them! read more

Excellent contractor! I needed some drywall cracks in the ceiling repaired and was really not sure who to contact. Found Todd on yelp and Rosie on the House. Todd came by and looked at what I needed done and I mentioned I had to get an electrician to do a few things first so they could patch the holes when they did the ceiling. He mentioned they could do it all and gave an estimate in writing. I scheduled with the office for a day and time. His guys showed up right on time and completed the job quicker than I expected. Work was fantastic and the workmen were very respectful of our property. I will definately use Todd Wittaker Drywall for any future construction needs. read more

Used TWD for some drywall cracks in my home from settling and they did a great job. It was a bit more expensive than I was planning on to fix a few cracks but the good job they did made me accept the price I paid. read more

TWD removed wallpaper, removed a door, repaired drywall, textured, painted, added kitchen cabinets, laid new counter topping and tile back splash, repaired an area of floor tile, installed sink and misc plumbing and electrical work associated with the remodel. Ron LaBrie helped us design the project. His suggestions were sensitive to our needs. He understood what we wanted and made suggestions that fit our home perfectly. Eric, Nathan and Nate all worked as construction managers. They kept us informed of when workers would be at our house and what they would be doing that day. Nate checked in nearly every day to be sure we were happy with the work and to answer our questions. Every worker who came to our house first introduced themselves and then explained what they planned to do and asked how we wanted it done. They were all professional, personable, expert in their field and treated our home as if it were their own. There were no large gaps in time during the job. It moved along as quickly as could be expected with a remodel. The finished project is perfect. read more

Professional, top quality work. It was great dealing with just one company completing various home improvement projects including adding a door to our den, sealing a pet door, replacing cracked tile, plumbing, etc. read more

Couldn't tell you how there work is as a customer but as someone who lives by their job sites they are terribly disrespectful and messy. They park there cars constantly in front of my trash cans so they are blocked, they box my driveway on so it's hard to pull in or out. My front yard constantly has trash from their job in it. If they are so uncaring about their work environment it probably extends into the work they do as well. read more

A real professional organization. They repaired dry wall and painted for us. The estimate was honored without requests for change orders for additional work. The project is available online, complete with pictures and paperwork. The two people who worked in our home were clearly proud of their work. They were thorough, courteous and very neat. A project manager came out to inspect the drywall repair. Would highly recommend to anyone. read more

We had the wonderful opportunity to work with TWD on a project that included stucco and paint. Their estimator arrived on time, clean and well organized and very personable, I received his bid in a timely manner. Once we decided to move forward with this company, their field supervisor arrived and explained everything that would be done. When the crew arrived they were so organized, clean and happy! As the job progressed the field supervisor kept close check on it. I would highly recommend this company to anyone, I have never dealt with a construction company of this caliber, even the painters truck was so clean it looked new. I would highly recommend TWD to anyone who wants a clean perfect job and likes working with a well organized company that cares about their customers. read more

Todd Whittaker is a great company to work with! They have a stunning showroom with so many options and choices to work with. Their design team is top notch and are great at helping you through the process. They stand behind their work and are great at following up. I highly recommend them for any remodel project you may have coming up! read more

Developed a 10 foot crack along the drywall on my living room ceiling from house settling. I hired TWD after Mimi came out and gave me an estimate. They did a great job repairing that crack and one that had been sloppily repaired by someone else. They matched the paint perfectly too. I would highly recommend this company anytime! read more

Our home is 30 years old & needed updating. The family room had the original built in wooden shelved room divider. That was removed and we added an entertainment wall that has lighting and electrical chases. It turned out gorgeous. It added value to our home. We had 3 bids for the same project. TWD's proposal was fair. We made several changes during the process. The designer was easy to work with on the changes. It was hard for me to visualize what the wall would look like. TWD has software that provided an image of exactly what the finished design would look like. That relieved a lot of my anxiety. The work was completed in the time frame given. The workers were high quality, experienced, nice respectful and professional. We are doing more updating to our home. We immediately called TWD. I would recommend them for all my remodel needs. They are not limited to small jobs like drywall. They can do complete remodels. read more

I am writing to say the guys from Todd Whittaker who repaired and painted my ceiling and door did a fantabulous job, i am absolutely amazed at ceiling work they did, .i would highly recommend them for any home improvement work needed done, the staff were so very nice and courteous as well..i can't say enough about their craftmanship, they def have that magical touch..Thanks Todd Whittaker for a wonderful job done! read more

I have had a few things completed by Todd Whittaker Drywall now. They fixed a hole in my ceiling as well as installed a backsplash in my kitchen. aside from a minor miscommunication one time, that was rectified immediately, they have been fantastic. They do not seem to be your typical contractor company. i highly recommend them. read more