1. Tacheny Exteriors

1. Tacheny Exteriors

0

Phoenix, AZ

Tacheny Exteriors

4.7 (12 reviews)
Open 9:00 am - 6:30 pm

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Response time

4 days

Response rate

100%

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4 months ago

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2 months ago

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Sam T.

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5 months ago

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7 months ago

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8 months ago

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Sam T.

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11 months ago

They did excellent work for a very fair price. Meticulous about quality and cleanliness, and the crew were very nice. Highly recommend!

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Sam T.

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1 year ago

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1 year ago

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6 months ago

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2 years ago

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2 years ago

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2 years ago

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Ask the Community - Tacheny Exteriors

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Renewal by Andersen

Renewal by Andersen

1.9
(228 reviews)

We had been experiencing issues with our Andersen windows and have been working with Renewal by…read moreAndersen for several years to resolve them. To be fair, we purchased and installed during COVID, so some of the challenges may have been related to that difficult time. Recently, we had a few additional concerns and reached out for help. Today was repair day, and Nick and Matt arrived right on time after confirming our 8:30 AM appointment in Goodyear, AZ. They addressed our issues, made the needed repairs, and showed us the steps along the way. The work took a little over 90 minutes. They cleaned everything up, were courteous and respectful, and moved carefully through our home as if it were their own. A job well done, Nick and Matt. Thank you!

So I scheduled an appointment for them to come out and get me pricing on my Arcadia door. I had to…read morereschedule, my fault. I initially indicated that me as well as my wife would be home for the initial appointment. When I tried to reschedule the appointment taker asked me if my wife was going to be there for the rescheduled appointment, I told her no it would be just me. She said that they really wanted to reschedule when my wife was available. So when I told her the next time I thought that we could do that. She said they don't schedule 3 weeks out. When initially tried to reschedule it was for 5 days later, you know, when my wife wasn't there. This project is my idea. I'm going to make the decision on who we go with. This project is a done deal. We've already decided we want it done before summer. Fact is, if pricing is close, I'm going to go with the service that can get it done first. The number one problem with sales people is they won't let you buy what you want to buy. Thank you for this. I will definitely be using someone else.

Lasting Impressions Window and Doors

Lasting Impressions Window and Doors

3.1
(25 reviews)

Everyone that I worked with was very professional. Often explaining items that came up without me…read morehaving to ask. The day of installation. They swept and vacuumed up their work space. They spoke clear English and Spanish and were very respectful. They even cleaned the windows before they left. Excellent work!

2/15/23: For the price of the TruStile door paid, it should have been replaced with a new one as it…read moreeither was delivered damaged or it was damaged on the install. In addition, there was gap at the bottom and side of the fire-rated door when installed. I had requested a new door to be installed due to the damage and poor installation job. Rather than order a new door, of which the vendor, Trustile, should have replaced free of charge since it arrived damaged, it was "repaired". The repair job is still poor and you can tell there was damage. Even though painting the fire-rated door might "fix" this, I shouldn't have to first sand it myself and prime the area to make it right. And when the threshold at the bottom was adjusted, there still was a slight gap and had to request to be readjusted again, I double checked this time before the installation manager left. The sales and installation manager were nice, but the the customer service on how to remedy a damaged door was not very good, especially for the price of a custom made new door. I will not be using them for any future projects and do not recommend them. Edit to review 2/21/23: After speaking with the business manager, was able to resolve the issue with the damaged door. Another individual, who was noted to have many years woodworking experience, came to repair the damage on the door properly, and sanded and primed the area too. The results are much better and acceptable versus the prior repair attempt. Cal is amazing and did a great job. I also appreciate the response and communication from the manager as well as a call from a TruStile representative. My original review has been revised from 1 star to 3 stars. Edit 2/25/23: It appears the adjustable threshold was not installed properly as there is now a gap at the bottom right. Seems like the adjustment did not hold, not sure what happened, looks like the right side is depressed. Another issue of workmanship on the either the original installation or repair. Back to 1 star and waiting to hear back from the business manager. This will be the third attempt on getting the install on this door correct and up to standards.

Christy Windows

Christy Windows

4.6
(42 reviews)

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

Tacheny Exteriors - roofing - Updated July 2026

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