What a lovely experience! We had 4 windows replaced and had no issues whatsoever. The initial…read moreconsult was very informative and they took into consideration our budget and how long we planned to live in the house. No issues scheduling at all. I think I was able to schedule within a month of ordering the windows. I even had to reschedule and they were very flexible. This company is fair, reasonable, and competent. One small thing I appreciated is that they emailed an invoice that I could pay by credit card and didn't require me to write them a check. I would definitely use them to replace the rest of the windows in the house when the time comes.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Mike and Cindy did an excellent job on the installation. Everything looks and works great. Care…read morewas taken to keep the area clean through out the entire process.

Jason and his crew did a great job. Very courteous and clean. They were on time and flexible with…read morethe weather situation. Thank you.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

We had our patio door replaced and installed by Windows and Doors Near Me last December. A few…read moremonths after installation, we discovered that the screen lock latch kept falling down. I was locked out of the house due to this malfunction. We tried tightening the screws, but it didn't help. I reached out to Cory via the Thumbtack app messenger and asked to have the problem rectified. He didn't respond. I send other messages via phone, text, and email with no response (using the same methods as I had used in the past). Now, we are stuck with a screen door that doesn't lock properly, and no response from the company. This is bad business, and I would never recommend this company.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

It seems to me. They come to my house for window replacement. The guy out of the car. Just to tell…read moreus they could do it because of the house vinyl siding on the house. He could get back in the car fast enough. stay away from this company. I had never heard of the excuse that the window can't be replaced because of vinyl siding.

I put in a request for patio Screen repair, they sent out a guy to sell me new windows. The Yelp…read morerequest went to some kind of call center. Was not a company to come fix my rolling g screens. This yelp project request was a bust

Emergency board-up service on a Sunday night !!!?…read more These guys did it....fast. They quoted a flat price over the phone that was reasonable, (we texted him a photo). About 1 hour later, 2 guys showed up with 3 sheets of plywood. They removed all the broken broken glass swept up, fit, cut and installed the plywood over the opening. All in a little over an hour.

If you don't have the measurements of your project they charge a fee to come out to your home for…read morean estimate. Plenty of other places that do not charge for in-home estimates so I will not be using Sunny State Glass.

Oscar does great work, and provides great value. we used his services for a broken outdoor table,…read moreand he was able to get our outdoor furniture set back in action. Highly recommend!

BEWARE OF OSCAR. He will rob and cheat you blind. He comes out with the wrong size glass. Then they…read morecome out again with the wrong size glass. And then he wants to charge for his mistakes, and adds a meaningless discount to make you feel better. And this is for Spanish -speaking customers only. No way of communicating to the guys doing the work.

I had issues and first wrote a review that I could not get good service to fix my door. Thank…read moregoodness for Jim Walsh he helped assist me for the last few weeks and today I just received a call the door part will be in their office by this week . I am appreciative of my screen door getting resolved.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

We needed windows on our vacation home in Az. which is a little tricky being we are from WA. It…read morealways has to be a timing thing. We contacted salesman Ryan Dickerson, who was extremely busy but due to limited time in town he got us in. What a great salesman! And if you ever talk to him you know he should be in radio He answered more questions then what was needed of him and we never felt rushed. We did get another bid which was in line with the price of WW but no where near the warranty. So here comes the timing thing... it worked out beautifully! Jesus and the crew showed up on time and installed in one day. They were professional and friendly and did a fantastic job. I LOVE my new windows from WINDOW WORLD! I can finally can open my windows without them cracking and breaking. Thank you!

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.read more

My neighbors kid shot out one of our windows w his BB gun. Custom Cuts Glass & Mirror was called…read morealong with some others. CCG&M returned my call quickly to set an appointment to measure and quote a price. The neighbor paid the cost and the glass was ordered. It took a couple weeks but today Mike and Andrew were here and had it replaced in under an hour. Wow to the quick fix! They were great and I recommend them to anyone needing a window replaced.

We are very impressed by Custom Cuts Glass & Mirror. We purchased mirrors for our home gym, master…read morebathroom, and laundry room. We submitted requests for quotes through Yelp. Ruth was on the ball and responded to us in a few hours, and was able to schedule Mike to come to our house to conduct the professional measurements and gave us quick and fair estimates right on site the next day. The final quote Mike was able to give was very competitive; more importantly, he could install all mirrors in two business days. The mirrors were all installed nicely. Thank you for your great service.