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Phoenix, AZ

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Window World of Phoenix, LLC

3.8 (157 reviews)
Open • 8:00 am - 5:00 pm

Services - Window World of Phoenix, LLC

Window treatment installation or replacement

Window treatment repair

Window World of Phoenix, LLC Photos

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Recommended Reviews - Window World of Phoenix, LLC

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Reviews With Photos

New windows
Bruce M.

Window World just replaced our find the pie windows. I could not be happier. They are beautiful. The installation crew was knowledgeable and answered all my questions. I will do business them again. Thanks Window World.

We have had a frustrating time getting window world to come back and fix the windows that they sealed incorrectly. We've had someone come out twice to repair a window that was leaking after a storm. I told them I would like all of the windows checked to ensure this doesn't happen again. We have a two story house, the guy who showed up the first time didn't bring a ladder. The second time someone came out he was nice enough to tell us that they were sealed incorrectly and all of the windows would need to be resealed. I was told I would hear from scheduling. That never happened. Since the last time they were out I've had to make 4-5 different calls to try and get in touch with someone from scheduling. When I did get in touch with them they were rude. As far as cost goes Window World significantly beats out Pella and Renewal - the only reason I'm giving them one star.

Before the install and my ancient window
Dustin D.

Window World of Phoenix did an amazing job at a great price! I would highly recommend them to any friend or neighbor. Ryan was an easy going and helpful sales associate, very knowledgeable and no pressure. He followed up after and ensured we were happy. He really went above and beyond. Jose and his crew were polite and friendly, they quickly and professionally installed 10 windows and a door in one day! My mind was blown. The windows themselves have been great! You can feel a world of difference between my 1980s windows to these new ones. From standing in front of a space heater to barely feeling anything and being cool to the touch with the new windows. I would definitely recommend Window World. Thanks!

My Arizona Room before
Laura P.

We bought a property in Mesa that was very neglected by the previous owners, one of the big ticket repair/replacements was windows. Jeff came out to our house one afternoon in April, inspected everything and had a concern about our Arizona room. The wood under the windows was rotted substantially and he was concerned about there being enough left to hold and brace the large windows needed in that space. We had conversations with several contractors about rebuilding/reframing the area and were so discouraged. Jeff asked to come back, as he had another idea that might not only solve the issue, but save us some money in the mean time. We were all in, signed the very reasonable quote, and paid the 50% deposit. We knew there was an 8 - 14 week wait once they were ordered, as each window is custom made. Final week of July, exactly as expected, we received the call that our windows were finished and ready to install. The arrival appointment was set between 8 and 10 this morning. We spent last night removing the blinds and moving furniture 2 feet away. The crew showed up at 8:23 this morning. The 3 gentlemen were polite, professional, lightning fast, and just downright awesome guys. All three of them smiled, said Ma'am and Sir, and were ready to get the job done. In less than three hours, they systematically removed the old windows and put the new ones in. We have 3 very curious cats, and the crew was very conscientious about making sure they stayed inside. Everything was sealed and caulked, each and every window was cleaned, and we had the opportunity to inspect the work along the way. We couldn't be happier with our decision to use Window World. We have a entirely new house with this one change. The temperature in our bedroom dropped 15-20 degrees, we can finally feel the cool air in our living room, the kitchen is no longer an oven, and my Arizona room went from ragged to beautiful. Thank you Window World, we will send our friends and family!

I can see clearly now!
Susan F.

We just had our entire homes windows changed out and upgraded with Window World Windows and we are loving them. The entire process was quick and easy. From the first meeting with Lee Cook as our salesman, we knew we were choosing the right windows and company. They were installed yesterday and the team doing that work was the best too. They were fast, clean, and thorough. I can't rave enough about this company and its people.

Front windows
Tara M.

I purchased Argon windows with a nice blue tint. I also chose the white trim over brown /black and I am so glad I did. I don't take the best pictures, but my neighbors with updated windows preferred mine. Keith, the owner, was easy to work with and the installers, Chris and his team did a great job installing, sealing and putting back my plantation shutters. The installer team walked in and just worked. They left no glass or debris. They were very careful breaking windows and removing frames. I absolutely love my new windows. What a nice update to my home and federal tax credit too! I plan on ordering 2 upscale sliding doors to complete the house, I recommend you ask for Keith to come out and measure windows and/or doors and you will find that his prices are so much better than Andersen and all of the others and window world has beautiful energy efficient windows.

Installing picture window

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5 months ago

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2 months ago

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.

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6 months ago

The doors they installed are absolutely beautiful. Their warranty and service are excellent.

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7 months ago

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Review Highlights - Window World of Phoenix, LLC

“From the first meeting with Lee Cook as our salesman, we knew we were choosing the right windows and company.”

Mentioned in 16 reviews

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What a lovely experience! We had 4 windows replaced and had no issues whatsoever. The initial…read moreconsult was very informative and they took into consideration our budget and how long we planned to live in the house. No issues scheduling at all. I think I was able to schedule within a month of ordering the windows. I even had to reschedule and they were very flexible. This company is fair, reasonable, and competent. One small thing I appreciated is that they emailed an invoice that I could pay by credit card and didn't require me to write them a check. I would definitely use them to replace the rest of the windows in the house when the time comes.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Vision Windows & Doors

Vision Windows & Doors

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Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

Window World of Phoenix, LLC - windowsinstallation - Updated October 2026

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