I've never been one to write reviews, but my encounter with Multipro Roof Solutions really was incredible and deserves the recognition. I met with Tony from Multipro and from the jump he wasn't trying to upsale me on anything, laid out all my options via insurance or out of pocket, and gave me nothing but honest and upfront information about my situation. I decided to try to see if insurance would cover the repair, and he helped me from start to finish with submitting the claim, to even being there for the inspector! My insurance ended up covering the ENTIRE REPLACEMENT!!! From there, the process only got easier AND the replacement took like 6 hours to finish! Was nothing but impressed through the entire process. So, if you're in need of some roofing help and want someone who's not just in it for the paycheck but genuinely wants to make your life easier, Tony/MultiPro is your guy. Trust me, you won't regret it. I had 3 other roofing companies come out before finding them and it was nothing but headaches, expensive patches that did hold, and salesy money grabbers. Don't waste your time! read more

This is really a mixed situation. I've had several companies try to get my roof handled through insurance and this is the only company who got it done. The roof so far looks good but I'm waiting for the rains. This company starts off strong but once they have your business that's when the lack of communication starts. They were billing my insurance so much that I had to sit and go over everything they had itemized. One was for skylights I don't even have. And when it came to the insurance, I felt like I was doing most the work having to be the go between and try to get their checks. This roof is probably one of the most expensive roofs after it was all said and done for being just shingles. I've not heard from the sales rep in probably 3 months but get a call from their manager the other day pretty much accusing me of not completely paying, when I try to arrange pick up of the remaining balance several times. The roofing crew left nails a debris all over my yard and I'm still cleaning up. My opinion, if you use them. Document everything. I did on this one and feel like it's really going to be important I did. read more

My experience with Multi Pro Roofing has been extremely disappointing from start to finish. Their project manager, Shaun H., came to my home on 8/27/25 to look at my roof and check for any underlying issues related to age -- things I might not be able to see myself. I had walked the roof personally before his visit and saw no damage at all. The roof was simply old, not damaged. After Shaun went up there, the condition of the roof looked noticeably worse. Shingles were pulled up in numerous places that were absolutely not like that before his visit. After that appointment, Shaun stopped communicating with me for a couple of weeks. Eventually, another project manager, Michael, was assigned. I told him I was no longer interested in working with the company, but he convinced me to give them another chance since Shaun was no longer there. Michael scheduled an 8 AM appointment for 10/23/25 and then didn't show up or call. I texted him telling him not to come and that I was done. He showed up anyway and asked for another chance. Against my better judgment, I agreed. He promised to send me an estimate right away. Two more weeks passed with no estimate and no communication. I then called their office and spoke with a male receptionist who acted completely uninterested in my concerns. He said he would contact the owner, Patrick O'Dell Steele, and told me Patrick was on a job site but would call me by the end of the day. That call never came. At this point, three individuals -- Shaun, Michael, and Patrick -- failed to follow through, communicate, or take responsibility. Please click on my name and look at my other reviews. I am not someone who hands out negative reviews lightly. I'm easy to work with, and I gave this company three opportunities to make things right. Because the roof is now in worse condition heading into Arizona's monsoon season -- which officially runs June 15 through September 30 -- I am extremely concerned about wind and water intrusion. I will be contacting my homeowner's insurance company so they can document the damage firsthand. I will also be filing complaints with the Arizona Registrar of Contractors, the Arizona Department of Insurance, and the Better Business Bureau so the appropriate agencies can review what happened. I am no longer seeking any discounts or offers from this company. I simply want other homeowners to be aware of my experience and for the proper authorities to evaluate the situation. read more

Feb 2021 Multipro roofing put a new roof on my home. I am a 65 year-old woman, living alone, I cannot climb a ladder and inspect their workmanship. I hired a company I thought I could trust. They put the roof on my home in a day and a half. Since I live in the Phoenix area, it rarely rains hard. But the first hard rain after installation, I had a terrible leak. Water was pouring in like a waterfall through my ceiling. I called multi pro, and they said they would send someone out to look at it. The team lead Sergio and Steve came out. They said they found the problem and would take care of it for me. I trusted them. My first big mistake. I should've had someone up there with them. They assured me it was corrected and left. Time went by. Miraculously five years and four months later during this latest big rain I had another leak in the same spot. I called multi pro. Now I get to talk to a man named Andrew. He said he will check my account and get back to me. Two weeks later he calls me back to say that I'm past the warranty period and he can't help me. I said that I need my roof fixed once again my interior ceiling is being destroyed. He came out looked at the roof said he'll get back to me on a cost. Weeks went by and I never heard from him. I called another general contractor who came out with a roofer, they took care of it for me. They peeled the shingles back and were very upset. My contract with Multipro said a double layer of 15 wt roofing underlayment was to be used. There was only one layer of 15 weight underlayment under the shingles. And the underlayment where the leak was had a big tear in it. The new contractor told me that shingles overlap minimum is 2 inches, usually 3 to 4 inches are recommended. My roof done by multipro has a Shingle overlap of 2 inches, the minimum required. And when the shingles and underlayment was rolled back, they found a big hole in my plywood sheathing that had black tar filling it. It seems after five years of the Phoenix heat the tar cracked and the wood rotted from water leaking in. So the cracked black tar patch, rotten wood and the rip in the underlayment along with the minimum overlap of shingles, allowed water to get through the attic insulation into my home. Multi pro denies any responsibility because it's been a few months past their workmanship warranty. I trusted this company and feel so taken advantage of. Meanwhile, now weeks later, Andrew from multipro has never gotten back to me. Don't make the same mistake I did. Multipro cuts corners. When it comes to multi pro roofing - BUYER BEWARE. read more

We have had the privilege to work with Chris on multiple projects and have been fortunate to have found him. He always responds quickly, arrives early and completes jobs timely. I should add that when requesting multiple quotes, Multi-Pro Roofing has almost always had the most affordable quote. Thank you, Chris... we look forward to the next one! read more

I suppose you always want to turn away those guys who just stop by and offer to sell you something and usually I am a hard "No Thanks," but Cody and Shaun stopped by because of some obvious damage to my roof. From their first interaction through completion and follow up post installation, they and their entire team were respectful, knowledgeable, patient and frankly couldn't really have asked for a better team. They worked quickly to contact my insurance company, showed in person on time every time from adjuster's visit, through color and product selection, to installation day. Sergio and his installation crew removed and installed our new roof in one day. They were professional and thorough. The clean up was so good I could hardly tell they had been there all day ripping our shingles off and installing a whole new roof. The company and its employees were all excellent to work with and would highly recommend if you are in need of a new roof. Most importantly, my roof looks stellar and ready for the next few decades! read more

Multi-Pro Roof Solutions - Roofing Near Me - Phoenix, Arizona

What a great company, Christopher Barber "Project Manager", He came out and did a full inspection of our roof outside and inside. He was great and very honest, respectful, and very truthful. The inspection was free. The company was awesome, and I would totally recommend them if you're looking to get a quote. Contact them. The company can also assist you if your roof was damaged by the weather with them inspecting for storm damage. Give them a chance to earn your trust and business read more

I just has a new roof put on today and I would to give a shout out to Multi Pro Roof Solutions, especially their employee Corbin Benson. Corbin and I worked closely together for three months trying to get my insurance company to pay for my roof's damage. Corbin kept in constant contact with me. He was super professional and friendly. I would've normally gotten two other bids for such a big job, but I got no other bids because I wanted Corbin to get the job. I am sad that the job is over because I will not be in constant contact with Corbin like I was during this roofing process. Multi Pro Roof Solutions are VERY lucky to have such a great employee in Corbin Benson. With future roof problems I may have I won't hesitate and request Corbin to take care of me like he has done previously. Corbin Benson deserves 10 stars. Thanks for taking such good care or me, Corbin!!!! read more

Multi-Pro Roof Solutions recently helped me to get a new roof. They were very helpful and professional throughout the entire process. Multi-Pro Roof Solutions helped me with the insurance claim and the process was very smooth. My new roof looks great and it was installed within days after we started the process. I highly recommend Multi-Pro Roof Solutions, they provide great and quality service. read more

Multi-Pro Roof Solutions - Roofing Near Me - Phoenix, Arizona

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Hi and good morning; IF you need or know someone that needs a new roof, we HIGHLY recommend MultiPro Roofing. Why you say? Here's a partial list.  A: They were/are very patient in dealing with Insurance companies if you are filing a claim for damages.  B: They ALWAYS answer their phone(s) and return texts and emails C: They showed up on time D: The Roof and new wind turbines look great! Ok, big deal other roofers probably do that as well. Here's just a few things they did to set them apart. 1. They asked "permission" to go on our neighbors property a little to put down tarps and pick up any debris. Wasn't in the contract, they just did it. Neighbors impressed.  2. They walked around the property and picked up ALL of the trash and debris from the removal. 3. They cleaned off the patio roof/cover. Didn't ask them to, wasn't in the contract - they just did it.  4. One more biggie, we had dry rot on a portion of the fascia above the driveway. They DID NOT ask, nor even comment on it but they removed the old rotted fascia and patched in a new section. Was not in the contract. This was/is a tremendous blessing for us.  There's more but trust me, if you or your friends are looking for a PROFESSIONAL roofing company look no further than MultiPro. The owner came to our home to check things out early in the process but our go to guy was/is Roger Bloss. Call him - you will NOT be disappointed. Cell: 480.201.5928 Bill & Charly Kenyon read more

Beware of Shoddy workmanship not up to City Codes, cut corners, and are STORM CHASERS. I live in Payson AZ. and approximately 1 year ago Multi-Pro replaced my roof. About 3 weeks ago. during a heavy rain, I saw a gutter overflow next to my entry. I called Steve Stevens, Project manager, and told him about the overflow and he said that he would rectify this issue. On April 5, 2024, Steve came to my home with a man named Surgio who he said was in charge of replacing and overseeing the construction of the new roof. Surgio begin hacking up the siding of my home next to the gutter, said their was flashing, inserted a piece of metal into my siding leaving open holes. As I watched him I also noticed there was rot on the wood siding. I am a 76 yr. Old woman and I follow my gut when I know there is faulty workmanship. I called the City of Payson BUILDING INSPECTOR who identified the problem areas and issues that should have been discussed with me BEFORE REPLACING THE ROOF. The inspector said that there was to be a minimum of 4 INCHES OF FLASHING WHICH WAS NOT PRESENT. MULTI-PRO states in its warranty "it will re-flash wall abutments as needed". The inspector also said the flashing is to Run In ONE COMPLETE PIECE TO THE CORNER OF THE GUTTER WITH A KICKOUT PLATE UNDERNEATH INSTALLED IN SHINGLE FASHION. HE ALSO STATED THAT I SHOULD HAVE ALL WALL ABUTMENTS CHECKED TO MEET CITY BUILDING CODES. DO NOT DO BUSINESS WITH THIS COMPANY AS THEY ARE "STORM CHASERS" and cut corners. They do not live up to their warranty, they took advantage of me as a 76 year old Woman, which I will now have to pay approximately $10,000.00 out of pocket to have my roof repaired. read more

I had a tree fall on my new roof and called Multi Pro again due to my previous good experience. Totally different one this time. I called multiple times and no one called back. Finally found a text number to the owner. The office called me back the next day and set appointment time. I told them I would be paying of coarse since it was a tree that caused the issue. They came out in a couple days, and the guys found 6 cracked tiles. They called their boss and he said to tell me about their $350 minimum and I would need to pay it for the 6 tiles, which by the way I was providing the replacement tiles. I told them no thanks. I have since called another contractor and the charge is $60. Guess customer service and loyalty left with Charlie. read more

Awful! Only one guy could barely speak english. Had to supervise from start to finish. Contract was to tear off old shingles and replace. They only tore off to tar paper and instead of pulling out old staples, even loose staples in with one leg. they hammered them down. Didn't know how to properly replace rotted 1 1/2 drip edge board straight. I to instruct them how to install tar paper according to mfg. instructions on the shingle package. Had to furnish roof flashing because they had wrong size, and show them how cut flash to properly seal around vent pipes. Six month later had exposed nails pushing thru shingles that were not hammered in properly. read more

Multi-Pro is currently helping me complete my roof. They took a look and helped me with the entire insurance process. My insurance company is covering the entire roof for me, I'm very please. Zach has been super professional and helped me with everything that I need. read more

Thank you Zach! You made the entire process of replacing my roof to get my home ready to sell a breeze! Multipro Roof and Zach made this experience a breeze. read more

I sent out a request for roof repair to several companies on Yelp. They all have "100% response rates" but all of the other companies just responded saying "send us your phone number and email and we'll reach out." Not a single company actually followed through with reaching out except Multi-Pro Roof Solutions. In fact, they responded to my project request on Yelp the same night I submitted it (a Sunday) and had scheduled an inspection with me within the same week. They came out and inspected what needed to be done and due to the size of the job, offered to complete it the same day. I didn't have them complete the work same day because I thought I had other companies I could get quotes from. When I didn't hear from any of the others, I reached back out and had the work scheduled and completed within a few days. If I would have known it would be this easy to get my roof fixed, I would have done it a long time ago! read more

1. Forgot about the initial appointment. 2. Sent out a replacement person when I notified them of #1 about a half hour past the appointment 3. This guy was polite but I never heard a word back and it has been two weeks. read more

I originally posted a 2-star review, but,, that was out of my frustration of poor communication my being caught in the middle. Lutting aside my knee-jerk reaction, this company is actually one of the best that Ibhave worked with in my 35+ yrs in construction. As I mentioned before, Zach, the PM (Project Manager) is very responsive & professional. He took care of gpong to bat for us to get the entire roof replaced which was absolutely needed to be done. He did a fantastic job documenting the damaged & failing shingles. They did the cleanest tear-off by not leaving any debris. Other roofers on our houses have left debris & nails all over which my feet always seem to find. The issues we had are being resolved. Zach has submitted a couple of other proposals on another property we own which were in the proper format that I'm accustomed of reviewing on large commercial projects. We will hire them again. read more

Zach and his team did a fantastic job with my roof. They helped me work through it with my insurance and were responsive during the process. Once we scheduled they showed up on time, finished our roof in one day, and didn't leave a trace after. Highly recommend. read more

Rated highly for: Punctuality, Quality, Responsiveness, Value They were completely professional from the first knock at the door by the project managers, Zach and Hayden, until the crew drove away after cleaning up! Zach and Hayden contacted and coordinated with our insurance company, taking care of all of the paperwork and details! It was completed in a day and a half. They were absolutely wonderful so my husband and I gave them a five star rating! Highly recommend! read more

Big fan! A crazy storm caused my roof to leak. Kris came by the same day to triage the damage and put a temporary fix in place, then worked with my insurance to get the damage evaluated and repaired. I ended up with a beautiful new roof. They even installed the roof in one day - these guys have a really fast and organized crew! Kris did all the back and fourth with my homeowner's insurance for me and really reduced my homework. Highly recommend multi-pro for fast response, excellent service, and quality work. read more

I thought I had a few shingles come off the roof as there were multiple shingles in my yard. With all the monsoons, everyone's roof is taking a beating. I called around and roofing companies were 4-6 weeks out. Which shows how busy it was. But we keep getting monsoons and I was getting nervous that I would get a leak from missing shingles. Multi-pro had great reviews on nextdoor app, so I decided to call. Chris just happened to be in the neighborhood and was at my house within 10 minutes! What a relief! It was hot but he went up to the roof and the good news for me (bad for the neighbor) was the missing shingles were my neighbor's in the back. Chris said my roof was perfect and well made. He didn't even charge me! Very friendly, professional, and very honest. Someone could have told me I was missing shingles and I would have not know. I easily would have paid for someone to climb on the roof with this heat, but he didn't charge. Great company and service! read more

I am so disappointed in this company without even hiring them. For few weeks we are having roof leaks. Quite few of them. Our house sustained major damages due to the rain as well. We hired a professional service to come and tarp the roof and put sandbags as well. The employee from Multi Pro came on Friday to give us an estimate. He moved all the tarps and sandbags and never put them back. I called him on Friday and asked him to come back and fix the tarps. He told me he will. He came on Saturday, got on the roof but never put them back as they were. It is extremely disappointing, especially after I told him our walls and ceiling in multiple areas in the house have been destroyed by rain. It would be nice if people who are in roofing business had integrity and respect. But this morning I called the company which laid tarps in the first time, paid service call fee and had them relay the tarps again. read more

Awesome company just had some shingles falling on the ground they came out and inspected it and they put a whole new roof on in one day polite friendly fast and courteous I will definitely recommend them to anybody else that comes my way if you want to have a roof put on and you want to have a no nonsense experience call this company up they are very professional I will never go to another roofing company again. Amanda was awesome she was professional she came out and she was my voice for the whole job read more

To begin with, I'm not one to write reviews, but I just wanted to express my gratitude for not only a job well done, in a timely matter and professionalism from Paul Gannon to the installer, such a great team all around. Thank you, Paul and the whole multi-Pro team for a job super well done read more

The most dishonest and unprofessional company... Don't even think about working with them. They ruined our roof, we had to hire experts to file a complaint. They are thieves. We had to rip out everything they did and redo the entire roof, it cost us double. Do yourselves a huge favor.. run a way. read more

Multi pro was professional and efficient both in dealing with my insurance and our schedule for completing the roof.

Multi-pro completed our roof back in March 2020. At first I was pleased that they worked well with our insurance company. After paying $3,200 out of pocket they received well over 11,000 for our 1200 sqft home. The Patio roof sheeting, soffit vent under the patio was NOT replaced! it looks like crap. They only replaced 8' of fascia in the back. The entire fascia around the house needed replaced! We reached out to them regarding these issues and they denied any work to be completed. read more

Highly recommend this outfit !! Needed a new roof and luckily couple of young men from Multi-Pro drove by asked me if they could look at my roof they did and long story short I have a new roof they did excellent work, roof was put on in approximately 6 hours mess was cleaned up and we are extremely pleased with the new roofing looks fantastic - thanks Ben Slack . read more

It's really not fair for me to give a star rating here. I contacted Multi-Pro through Yelp & they asked for my number to arrange a meeting to look at my roof. That's where all conversations ended. I never heard from them & they never looked at my roof. Unfortunately, from my experience this tends to be the norm across all contractors, not just roofers. By no means was Multi-Pro the only roofer who did not call & it's understandable that contractors are busy with work sites spread out throughout the valley that an occasional customer slips through. However, telling me you'll call & don't has delayed my project (leaky roof) by waiting for them (I would've liked to entertain as many estimates as possible). I'm not angry at Multi-Pro & am sure they do quality work but I'm not going to chase any company to give them my business. read more

Lucas and team were incredibly helpful in educating me throughout the process. I can guarantee I'm not the easiest customer when it comes to larger purchases like my roof because I want to make sure that I'm getting the best for the proper pricing. They explained the insurance process to me, helped me pick out what was best for my home, and were incredibly quick with getting things completed. I really couldn't recommend another company out there!! Thanks so much for helping me out and making this process easy for me. Recommend! read more

Daniel and his team are amazing to work with! I have been using them for years now and couldn't be happier. I have used them on extremely large and difficult jobs and they have always come through. It's very refreshing in this day and age to have a company that always does what they say they are going to do! read more

We chose Multi-Pro for our new roof after talking to a couple of other contractors. They didn't tell us what they were going to do, rather listened to what we wanted and we agreed on the type of shingles, attic ventilation etc. They coordinated work with our HVAC Contractor as we were having a new heat pump installed as well. The roof was completed in one day and is beautiful. read more

Multi-Pro Roof Solutions found the leak in my roof and performed the work quickly and efficiently. Will definitely use in the future.

Fixed and resealed our foam roof after storm damage. Also repaired some damage left unintentionally by another contractor. Very responsive and did quick, quality work, especially when it needed to be done to prevent water getting in our house. Highly recommend! read more

I had a recent roof leak due to the recent monsoons, so I called Multi-Pro Roof Solutions for some help. After inspection I have a better understanding of my tile roof system. My metal flashings and underlayment were outdated and clogged with debris. Once I got my proposal from Timothy I was surprised that this was very affordable for what a outstanding warranty they provided. They did a very excellent job with my re-roof in putting me back in the code. And even more surprised they were completed within four days. I highly recommend Multi-Pro! read more

Multipro was able to perform my roof repair with good quality at a reasonable price. I was pleasantly surprised they'd be able to perform the repair the day they assessed the problematic area of the roof. They also fixed a minor leak elsewhere...thanks to Multipro my roof leak problems were resolved in a timely manner before more rains came... read more

I've used this company in the past and they did a good job for me but this time I had another repair and instead of sending a person to repair five tiles of mine that come undone at the peak of my roof they sent One of the owners. He didn't even fix the tiles and told me that you can't walk on them or you'll break them and tried to sell me a new roof. So I just went down to Home Depot got the supplies went on my roof and fixed it myself and didn't break any tiles walking on them. read more

We had a leak in our roof, we called Multi-Pro and they sent their contractor, Kris Chavez, out within a day to look at the damage and he was so wonderful and attentive! I wouldn't recommend any other roofing company! We had a new roof within a month(had to wait on insurance stuff) and it took them less than a day to put it on! They dropped off the supplies the day before and then next day started work at 8am and finished by 3. The roof looks amazing and so does my yard! There was ZERO debris left, even swept off my back patio! Can't thank or recommend Multi-Pro Roof Solutions or Kris enough! read more

They were fast, efficient and very affordable. They even came back at no charge for an additional tile they weren't asked to fix. I'm happy to recommend them to anyone who needs their services!! read more