Product is great but the service has no checks and balances to make sure random customers are not yanking your order . Do better

Not a frequent visitor of da viên but today I decided to stop by. It was my first time at this location and Stina was very sweet as well as accommodating! Great service. Egg Coffee was nice and strong, well balanced. Their matcha is more on the sweeter side. There's plenty of options on the menu so there's something for everyone to try! read more

I ordered the black coffee for $4. It wasn't smelled or tasted any special (coffee at McDonald seemed better).

Do better thanks. If I pay for additional things to be added to my drink, I expect to receive what I pay for. I was in a rush to the airport so I couldn't check the drink after leaving the drive thru with my other family member's drinks. What a horrible way to greet my last day in California. read more

Da Vien Coffee - Asked for Ube cream on top. Did not receive the ube cream on top. They charged me for the ube cream on top. - Desserts Near Me - Cypress, California

This place is ridiculous. I've been coming here since they opened and notice recently all my drinks are 95% ice and 5% coffee.. if I request light ice they still fill the cup up with ice. I am going to the register and ordering (a matcha, latte, or viet coffee) with light ice they all give me a cup of ice with an oz of liquid. It literally feels like I am paying 5-7 $ for a plastic cup of ice and a small pour of coffee.. I ditched Starbucks years ago and now I'm adding da vien to the ditch list since they can't control their ice portion. They are taking advantage of their customers at this point read more

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The banana matcha was sooo good! I think the person that helped me was named jaz? She was soo sweet and helped me choose the perfect drink definitely the best matcha I've ever had! read more

My aunt and I came to try this new coffee place and it was delicious. The space is very big and the ambiance is so cozy and simple! Both of our drinks were very good. The service was excellent. read more

Da Vien Coffee - Matcha & Marble Drip - Desserts Near Me - Cypress, California

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I love Da Vien and am a regular customer! I love the fact that this location has a drive-thru for quick coffee runs, and the interior is very aesthetically pleasing and a great place to meet with friends or get some work done. The reason I am giving a 3 star rating is because how poorly this company executed their BOGO Marble Drip promotion today. With the promotion only being available for 2 hours today, I anticipated there to be a lot of people... However, I, the other customers, and even the poor workers could not have anticipated the shit show that was 2-4 PM! I felt bad for the workers for having to deal with such a huge rush of orders all of a sudden in the middle of a work day. The cafe was not adequately staffed for such a busy time. Many other Da Vien locations paused their orders for the time being, as there was such a huge influx of orders. Despite the business and chaos, this location still continued to accept mobile orders, even promoting a 5 minute pick up window. Many people who were at the store for the promotion were waiting for an hour or more for their orders, which is absolutely insane. The most frustrating part is that orders were coming in random orders. I am not sure what happened to the tickets as they were coming through, but many people were frustrated that people who had been waiting for less time started receiving their orders. Especially those who had been waiting for an hour or more. It was so chaotic that random kind customers started helping the workers by bagging drinks and calling out names, all the while still waiting for their own orders. The workers were doing their best despite the situation they were given, so I don't hold anything against them aside from the confusion regarding the correct order of drink orders.. I hope that management learns from what happened today so future promotions can run MUCH more smoothly. For the workers and customers. read more

The place is very clean and it was a bit crowded but thats expected. I was a little disappointed with my drink because it was supposed to be 50% sweet but it tasted pretty bitter but it's okay just not my cup of tea. Id come here if you prefer strong coffee for about 7 bucks‍ read more

This place is dangerously good! Finally a place that took over this building that is perfect. And it's down the street from my home yay!!! The coffee actually has coffee, u can taste it and feel it work. The price is good and worth it. I like Starbucks which is just sugar, cream or milk. And cost an arm and a leg. NOT WORTH IT, NOT COFFEE IN MY OPINION. So, Ive only gone through the drive thru so idk what it's like inside. The customer service at the ordering station and window is always welcoming and sweet. They're helpful and have recommended drinks when I'm unsure. There is always a line but it moves FAST. So don't worry. I've had the coconut matcha- so addicting I started to make it at home (sorry Da vien) But I still come for the COFFEE- Marble drip- soft creamy and STRONG! (For me) it's Vietnamese coffee so that hits me! I got it 50% sweet and I feel that was perfect. I'm not a sweets person so probably could have down 30% Ube cream coffee- again, Vietnamese coffee. This was the first coffee I tried and coming out of a pregnancy and 4 months PP I wish I knew haha I was loaded and only got half way through it. It was delicious!!!!!!!! So I drank it too fast and couldn't finish bc I was sensitive to coffee. I will get this again.. Sesame latte- i love this one. Not overly sweet at regular (I had not seen the sweet adjustment options yet) but I will get it at 30% next time. The sesame is not strong, soft taste and creamy! I'll probably get this one over and over again. But so hard to pick. lol Banana latte- I had no idea it had banana pudding on top. I won't do this again. It was good but odd for me and again, im not a sweets person. Im actually very healthy and always reading ingredients so this was hard for me to take down mentally hahaha. But my sister would love it. It's a sweet desert pick me up, ILL BE COMING BACK TO TRY SOMETHING ELSE OVER THE WEEKEND! read more

I'd like to take the time to give a shout out to an incredibly employee jasmine as well as this high performance team. Essentially mistakes happen, I put no blame onto anyone.. But it doesn't stop this incredible team to find ways for resolution. To me leading to great employee to customer trust and relation. I've been going to this spot nearly everyday since they opened and seeing this type of genuine care and treatment the team gives to their customers makes it nearly impossible for me to ever leave. I highly recommend everyone and anyone to come to this spot to ensure that they'll start their day in a positive way. read more

I went here today to see what this location looks like. I've been to the Stanton location many times and I decided to try out this place for today. I walked in here and I thought that the WiFi for this place was the same as the one in Stanton, but it wasn't. But I'm thankful that there's a sign that shows us what the WiFi is for this place. The interior design is really lovely and the interior is superb just like the many other locations. This place has great parking and I was able to enjoy some time here. Since I'm a huge fan of the banana matcha latte, I decided to order two from this place. The barista, Josh, who did my order was really understanding of me despite my stammering and slight memory gaps triggered by my dissociative amnesia. He's honestly the best guy ever. I like that he was patient with me on this despite the awkward moment. read more

I love how quick Da Vien coffee is expanding and how this franchise keeps coming up with creative drinks. Also, they always have a Buy One Get One FREE offer. Very smart business especially how confusing this country currently is. read more

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You too can pay almost $7 for a drink that is mostly ice. [This review is not about service or ambiance, both of which were fine.] read more

Da Vien Coffee - Desserts Near Me - Cypress, California

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Terrible service. They had their BOGO for their new strawberry matcha and sent SMS texts out. Arrived at the coffee shop at 8am and wasnt even notified that they werent taking orders for another hour! A kind person notified me. Next time dont blast out a text for a promo if you cant handle the influx of people. read more

My first time at the cypress location but tell me why the brown sugar fresh milk is basically a cup of all ice and a few sips of the actual drink? I was so sad I could only get like 4 sips in and I'll I had left is ice read more

Da Vien Coffee - Brown sugar fresh milk with lots of ice - Desserts Near Me - Cypress, California

this new davien location is gorgeous!! lots of seats and the interior is clean and so pretty. got the strawberry matcha, black sesame latte, coconut matcha, peach tea all perfect for the summer heat. my personal fav is the coconut matcha + davien does the best matcha foam. i ordered online and my order was already on the pick up counter once i arrived. read more

Da Vien Coffee - strawberry matcha, black sesame latte, coconut matcha, peach tea - Desserts Near Me - Cypress, California

I usually love Da Vien and have great experiences. But this location always is below average compared to others. I had a horrible experience. First, you're paying extra (about 1$) for the Ube latte compared to other drinks, that means it should actually have the Ube foam on top. I attached a photo of what it looks like from another location vs how I got mine the other day. Then when I asked if they could remake it or put more on top they said "we're too busy" I get being busy but my drink wasn't even made properly? Really upsetting read more

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Happy that Da Vien is doing well and excited to see them continue to expand across OC! Stopped by here during their Soft Opening week. The Cypress location is bigger than its Garden Grove and Stanton counterparts. They have one kiosk order station if you want to use that instead of talking to the cashier. The new staff was super friendly as I was struggling with my Da Vien app and they were patient with me as I figured it out. Drinks are delicious as always. Love their matcha cream coffee! Happy to have them in the neighborhood, welcome! read more

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I usually go to other locations, and this was my first time at cypress. BEST LOCATION EVER! 1st thing, a convenient drive-thru! 2nd, area was SUPER CLEAN and spacious! 3rd, customer service was the best out of all the locations I've been to and VERY QUICK! Was also kind enough to offer a drink and baked goods due to system problem on their end. Will be coming to this location more often! I RECOMMEND! read more

Da Vien Coffee - Einspanner Latte, Ham & Swiss - Desserts Near Me - Cypress, California

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The drinks are great tasting but there is so much ice and they stopped making regular honey boba. Now it's a crystal brown sugar boba and many customers like me do not like that texture. A few of my friends and I that loved the boba were really disappointed. They also did not specify that the honey boba is now a crystal boba. It ruined the drink for me. Thankfully the staff was kind enough to remake the drink for me without the boba... but that was 80cents charged and not refunded. I hope the owners read this and bring back the regular boba!! read more

I'm loving this new location! It's super spacious and still has that clean minimalist aesthetic, perfect place for studying. I went to try their ube latte and it's so delicious. I loved the ube foam and the viet coffee is so strong but tastes amazing, definitely gave me a burst of energy. I also like that they have two tablets to order and a person up front as well, service is fast too. I will definitely be returning to this location. read more

So glad they opened this cypress location, but not so great for my wallet. It's too convenient to go out and get a quick caffeine fix! I like how their coffee is super strong as well read more

A Da Vien so close to me? Amazing. I have been seeing so many locations pop up near me, and I simply will have to try all of them. This one is spacious, cozy, and aesthetic - not sure if we went during an off time, but it wasn't too crowded compared to other locations either. The quality was *chef's kiss* still; I had the banana matcha, and especially enjoyed the banana foam on top. read more

Very strong black coffee! I wasn't expecting it since many don't provide a nice strong cup of coffee so this was nice, just be prepared if you aren't used to it. Really nice clean facility, the drive through was nice. Staff was friendly and quickly making drinks. I'll be back to try the matcha read more

Tried a few of their drinks and the ham and cheese croissant. The drinks were good but the coffee strength to sweetness ratio was off. The marble drink was very creamy and good but I could barely taste the coffee. I think they need a stronger dark roast for their espresso shots or maybe I'll add extra shots in the future. The Vietnamese coffee was decent but still needed a little bit more umph. If I could compare it to Lee's coffee, I would say Lee's vietnamese coffee is a 10 and this is a 7.5. The croissant was unexpectedly the crown jewel for me. It was small and steaming hot. The cheese was oozing when I bit into it and it was very flavorful. Service was fast and easy to navigate through the automated machine, the app or at the counter. I also like the ambiance. It has plenty of room to do remote work, homework or just chill. read more

Didn't like the service at all Plus my drinks were already ready sitting on the counter he just had to hand them over and the guy at the drive thru took 3 more orders before handing them over. Didn't think that was necessary, took longer than it should have. Definitely won't be coming back to this location. read more

Drive thru! Asked for less ice on my coconut iced matcha and when I looked, the entire cup was filled with ice. I was in a rush so I took it and was told that the ice will melt. Really?! read more

Enjoyed the BOGO lychee tea offer today! Ordered 30% sweet, less ice on this warm 3rd day of Fall. Offer was avail only from the app - you can't order in store. Great deal! (It was only a 2 hr deal from 2-4pm) Woulda given 5 stars if the deal was all day!! read more

Da Vien Coffee - Lychee tea - Desserts Near Me - Cypress, California

I noticed that they were going to open a da vien down the street from the office that I work at a couple of months back. I didn't actually go into the store but my coworker went and picked up drinks for us in office! I got the matcha ube and it was so good! It had a good mixture of sweet and umami! I would recommend! Next time when I have time to go into the store I will update this review with additional pictures! read more

Da Vien Coffee - The matcha ube! So good! - Desserts Near Me - Cypress, California

So excited when I heard another Da VIEN opened close to me! It is their soft opening right now but the service was on point and my drink was fantastic! read more

Da Vien Coffee - Banana Matcha with Banana Cream - Desserts Near Me - Cypress, California

I just tried it! Tasted great, but 70% ICE not enough beverage. $6.00 would like them to cut back on tons of ice. Will be more satisfying and happy customers. Would be great if more places to sit. Everyone has their laptop . Maybe a time limit. Other than that im interested in trying more flavors read more

Da Vien Coffee - Ube cream coffee - Desserts Near Me - Cypress, California

I was excited for the Cypress opening but after I gave it a try. I don't know if I'm going back. I am almost positive that they changed their bean. It's not bold and dark anymore. I got a classic Vietnamese coffee today and even with an extra shot of espresso, it tastes like a water down coffee. I used to be obsessed with Da vien Coffee given how strong and bold their coffee was. It gave a dark brown color. And you can already feel the coffee kick the first sip you took. Now it's light brown milky color. Tastes quite bland :( As a Vietnamese person, I do NOT approve their Vietnamese coffee. Maybe it's catered to the non Vietnamese people now they are expanding so much! Also I asked for less ice, and they still gave me 3/4 cup of ice. Maybe their baristas are still under training. But overall not impressed and wont come back unless they have another seperate item on the menu for a special Vietnamese coffee made for Vietnamese :) If you try Trung Nguyen, Viland, Sip, or Re coffee. Their coffee is much stronger. read more

Banana Matcha is so good!!!! 10/10 Service was fast, Cashier was friendly, good vibes :) read more

Da Vien Coffee - Banana Matcha Latte - Desserts Near Me - Cypress, California

This is a brand new location that just opened up and I'm so happy that it's here! Right when you walk in you're greeted immediately by friendly staff and feel the amazing ambience of the place. This location is very bright and open with nice warm lighting. The seating is very spacious and has many tables good for studying with accessible outlets. There are also some lounge couches that are great for chatting with friends. I ordered my usual Da Vien go to, the coconut matcha and it was delicious as anticipated! I will definitely be coming back (: read more

Da Vien Coffee - spacious seating, there are more tables to the left - Desserts Near Me - Cypress, California

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So thrilled to be able to come and enjoy a cup of matcha close to home. Really enjoyed the matcha it was so rich in flavor and didn't taste grainy at all, if not it was the most smoothest matcha I have ever tried. The service was also very incredible, I loved the fact that they like to socialize with customers especially when ordering! There is plenty of room to come and sit down and study but I think the music was a bit loud honestly, but overall really great for a matcha spot! read more

Da Vien Coffee - Matcha Latte and Coffee - Desserts Near Me - Cypress, California

My friend and I stopped by, so excited to see a Da Vien location so much closer to home!! We opted for the drive through, which was about 4 cars deep when we pulled up. Although it was a bit busy, the wait was not bad at all. Ube Coffee, 50% sweet: 10/10! yummy ube flavor, coffee was super strong as always Banana Matcha, 50% sweet: 8/10 still a bit sweet for my taste, and i wish there was more matcha flavor! I will be returning :) read more

I like place and thier drinks..but watch your total or they will take a little extra..i wasnt paying attention this morning, but i ordered a large vietnamese coffee ($6) and and large egg cream coffee ($7)...i was charged $14 and not the $13 it actually cost and i gave a tip..unless they started charging tax(which hasnt been the case the first 5 times i came here), i was totally ripped off..im not saying dont come here..just watch what it should cost vs. what you are charged read more

Da Vien Coffee - Desserts Near Me - Cypress, California

Omg this new location is so spacious and clean, def my new study spot! I love da vien so I am happy that they are opening up sm new locations, their drinks are always a hit :) (Kyla is the sweetest ever, 10/10 for hospitality! ) read more

Honestly, I was already having a bad day, and coming here just made it worse. I came to redeem a voucher I received for doing a DaVien ad specifically for this location, but it had expired by just 10 days. I was hoping management would cut me some slack -- unfortunately, they didn't. Honestly, a simple "no" would've been fine, but instead, they ripped the voucher right in front of me. They really said ," By the way we ripped it up for you." "It was like if I gave them my Pokémon card to check out, and since it was already damaged, they just threw it away for my own good." LIKE WHAT?! I STILL WANTED TO KEEP IT!? You could've at least given it back so I could try my luck elsewhere. No hate towards DaVien, just this location specifically blows. craziest part is i'm not even trolling , i was genuinely left distraught and un-caffeinated. read more