The CVS computer kept ignoring my prescription and saying it wasn't approved. I knew it was. I was on vacation, picking it up from a local pharmacy instead of my normal store, so I was nervous about the process. It involved several messages to them, and someone always called me back promptly and was able to reassure me. Then at the store, the helpful CVS pharmacist (Armeta?) worked with me to get it straight. It was a hassle for her and she was courteous, professional, and kind. 5 stars for the staff! 3 stars for the computer system (always an issue with CVS) So 4 happy stars! read more

Security would be great, but every time I come to this location, there is some homeless person, throwing trash in the parking lot or crime, at this time, someone decided to take a crap in the bushes, right where you walk in front of a store. Unfortunately, these people need help and if there were a porta potty or something here to help them, that would be great! read more

See all

I came for Hotwheels and they literally had 8 out on the shelf. I hope for more in the future!

If I could give them ZERO stars, it would be ZERO! I called in the morning to see if Rx was ready. Said they were. I drive OUT OF MY WAY after work and no Rx! Long, dumb story short, they had it filled but put them back cuz they had them for 2 weeks. ?? How is that when I never got a call saying they were ready. And my doctor just called them in a week ago. Which is why I called in the morning to check. I assumed I went to the wrong location. Go to the CVs at the other facking end of town and they say the location I was at had them. You guys are morons. Name, DOB, I'm in your system and you couldn't look into it. Wow. Never using any CVS again. Ever!! read more

Absolutely the WORST service at this location. Completely inept staff! They screw up my medications and billing EVERY single time. I'm forced to use them by my insurance but I HAVE to find another option. It's not worth the stress and hassle these people cause me! Go ANYWHERE but here! read more

This is the worst pharmacy. Rite Aid closed and prescriptions were transferred here. You cannot get a manager or pharmacist on the phone for anything. Trying to reach a manager after the AI bot in pharmacy would not ring a pharmacist the phone rang for a full 4 minutes before I gave up. Just terrible!!! read more

I came in for a specific purpose, was in and out in 5 minutes. Employee said they just opened, shelves a mess, stuff on the floor and carpet looks like it hasn't been cleaned since 2020. read more

CVS Pharmacy y más - CVS pharmacy Vaccine area - Drugstores Near Me - VISTA, California

You can't get to talk to a real person. All it does is loop you around. There is only one pick up stop. If some one has a problem. Yo have to wait until their done. They will not open another register. read more

This is THE WORST pharmacy!!! Telling someone who has already had been waiting for the pharmacy to open to call back in an hour because she has 50 prescriptions to look through and then lie about not having mine is absolutely ridiculous! As a person that works in the health care system, this is unacceptable. read more

Sounds like my experience - ignored me wait was ling kinda dirty poor service arrogant employees

Cashier served a man that was redeeming CA lotto scratchers after the man cut in line. Directed me without asking how I was paying that credit card transactions where being done at self pay register. I presume a $60 + purchase is not important to him or this establishment. I give him one star, only because he did say "Have a nice day", with a grin on his face. Taking my business elsewhere. Purchase of scented candles not completed. Terrible way of serving your next door business. read more

Whoever was working at 7:45 pm on 9/30 needs to be evaluated for their ability to work with customers. I had a simple question and asked her to elaborate on why they couldn't bill my insurance for a flu shot, but Walgreens can. It was a simple question, and she instantly became aggressive and said "I've been doing this for 30 years, I know what I'm talking about." No explanation, just told me to bug off and hung up. Incredibly rude, and seemed miserable. Lady, all I asked was for clarification. Not your credentials. Sorry you are so grumpy, hope things get better for you. read more

Very unprofessional. I got an email that my photos were done and I go there and they haven't even started. These young kids shouldn't be working here they aren't getting the job done. Plus they aren't very customer friendly read more

These people have an attitude and take for ever! I had to wait an 1 hour for just one medication! Don't come to this place, if u can go to another location! read more

Terrible service. Said they would have my prescription ready the next day. I called the next day and they said the same thing. Called again the next day and said they could not get the prescription. Why would you tell me you could in the first place, very disappointing read more

The incompetent manager couldn't even ring up a simple manufacture's coupon. I had to wait there while the manager, who looked like he just wandered off the street, kept ringing the same coupon as if by magic that would fix the problem the 20th time around. I took the coupon next door to Stater Bros. They sold the same item for significantly less, and got me out faster. Considering the place was packed with customers, that's a laugh. On my way back to the car, I saw the same manager outside the store, literally picking his behind with a raunchy look on his face. Last time I ever stop there. read more

Nothing but problems here. Overpriced. Pharmacy manager fails to, and will not give accurate information regarding cost. They only want insurance money. They overcharge for Rxs. Check goodrx and save yourself the frustration. I contacted Walgreens customer service regarding the pharmacy manager and overcharging. Corporate never followed up. I posted this ion 3/16/20 Unprecedented time in the world and I am being questioned as to why I need the rx. Get a clue RX MANAGER. You do not care about your customers !! Stay away !!!! read more

Mediocre uninspiring service. It seems like it really depends on if the employee helping you is having a bad day or not. Sometimes rx's are filled when quoted other times not. Like today... I called at 10:45, they said it wouldn't be ready until 1 or 2, I come at 2:45 and they haven't even started on it so here I wait. They could be worse but they could be so much better. read more

Wow, this is the worst CVS Pharmacy I've ever dealt with! Rude, unapologetic and VERY long phone holds to ask a simple question. I was hung up on once and placed on hold twice for 15 minutes each time. When I explained to them that I was trying to get through for an hour they didn't apologize or explain - they seemed angry. When they took my insurance info they transferred me to the pharmacist, I then explained AGAIN the horrible customer service I was receiving and she said with a curt tone, I'll transfer you to someone else...then another long wait. Hey, CVS Pharmacy Vista - If you don't like your job, quit and do something that makes you happy instead of ruining everyone else's day with your crumby attitudes and laziness! read more

This store is absolutely disgusting. I don't leave Yelp reviews but felt I needed to on this one. The outside of store has graffiti everywhere and trash all over the place. I have lived in Vista my whole life so I know how the graffiti can be but come on, clean up the parking lot. The air conditioning was out so was super hot and I felt like I was going to pass out. I needed help and the one person working was not very friendly and no customer service skills. I've worked retail a long time and at a drug store. Get this place together, yuck!! read more

One of the pharmacy staff is not very accommodating and always sounds like he just wants to end the call. Happened to me twice. Not something you expect from the industry especially calls are health-related. read more

Why do you list as cvs PHARMACY But the only operating hours you share or for the convenient store and not the actual pharmacy

Don't go here. Store is closed and completely shut down. Never received any notice. I am now a devoted Rite Aid customer.

Dont come here for a flu shot. Been waiting over an hour and we were the first ones here.

I always enjoyed coming to this pharmacy, they're always really professional and kind. However there is a very rude unprofessional unkind blonde girl who is EXTREMELY rude and unprofessional, does not try to help out what so ever and will just want you to leave the pharmacy.. it is extremely uncomfortable to deal with someone like this! Totally sucks! I'll still come here because she is just one person, the rest of the team are very kind. read more

In light of the world epidemic known as the COVID-19, I felt it would only be right to go ahead and take the time to write a review and let other shoppers know of the dreadful and disgusting service on behalf of a "manager". Although it is no secret that the world has been placed at a sudden stop with such a life changing virus, over the past couple of days everyone has been running around in hopes of stocking up on household needs. My mother happened to stop by on March 13th 2020 at approximately 9:00 AM, with great hopes of finding some toilet paper, when she was told that she would be "kicked out of the store" if she asked to buy more toilet paper because her family is quite large. The store manager at the time (whom I have no name for), portrayed and depicted exactly the lack of professionalism and much needed training that evidently she has to complete to even be considered a manager worth paying. CVS, train your "managers" to act professionally and provide the customer service for which you pay their training. This individual clearly lacks all the characteristics to define a manager. As for the company, these people don't care for the service that they provide, they need money it's all! read more

My doctor called in a prescription for me to pick up that evening they told me it won't be ready in a hour then they called me back and told me it would be till the next day at 10 AM so I drove over there at 10 AM oh then they said it's not ready yet you have to come back in an hour you should've been done the day before THIS IS B.S. this places is on real. I've always been friendly with them. I just don't understand why. I wish I could put a negative in front of that star. read more

The 2 female pharmacists and the floor staff are great at this store. This is a very busy store and the employees that I have come in contact with at this location have a very welcoming and helpful manner and they get the meds out as quickly as possible. There is a RiteAid store within 200 yards of my home and yet I would rather drive a few miles to receive the excellent service that I get every time at this store. The store manager Judy is a true pro who has put together a top-notch team. Thanks for all of your help! read more

Professional, efficient and speedy COVID 19 vaccination service by two women working in the back.

Pharmacy wait to pick up a prescription is long. Employees do not care. There are multiple employees behind counter, yet, they only keep one register open. Need to find a pharmavy with better customer service read more

This place always has good prices on alcohol beer,vodka and tequila you name it the have good prices and the manager lucky he is very friendly! Another thing a love about this place is that they have a great program that hires kids from vista high school. read more

The location on North Santa Fe used to be the best pharmacy- fast, friendly, efficient and helpful. This has all changed in the last 6-9 months. The staff seems overwhelmed, stressed out and angry The actual pharmacists are usually kind, although rushed, but their are individual counter staff that really need to look for employment that they enjoy more. There is one woman who I swear hates people, most particularly me! Previously I have been using the CVS app on my phone and everything worked fine. Now prescriptions get lost or ignored. I have gone in to pick up my stuff, they have it in their system and have not done anything. There has been a couple times I had no idea stuff was ready, and the woman at the counter suggested that they would return it to the shelf if I didn't come in sooner. Recently I have been caught up in a battle between the pharmacy and my doctor- the pharmacy insists they have faxed the doctor for refills and received no reply. The pharmacy had me call the doctor's office, I called and the doctor's office said they have not gotten anything. I confirm the fax number and call CVS back, they say they are faxing that number and they will try again (?). CVS tells me to call them later to see if they have gotten anything back from the doctor. Finally I go there in person because trying to call them is a 30 minute nightmare. The guy at the counter starts telling me the date AND TIME they sent the faxes. I whip out my phone to call the doctor, which prompts counter guy to call them himself. They get something settled, he tells me again to call CVS later to see if the doctor's office sent anything. Eventually I go to pick up my scripts. There is one missing, the counter lady (new to this situation) tells me the doctor's office did not respond the their fax, they will try again and I should call the doctor's office. I AM NOT MAKING THIS UP. Back to Walgreen's I go. read more

Went in to pharmacy to get a refill the pharmacist a young guy told me he will have to call my other pharmacy to make a transfer and then call me in a half hour so I went home waited for 3 hours and I decided to call and check the status I was told by a lady there that my meds were ready for pick up so i went back to cvs and was told I dont have any meds ready the guy that helped me earlier said they never got though to my pharmacy so I wasted my time coming back to cvs when they could of told me that through the phone I felt like I was getting the run arounds don't go here if you don't have patience with b.s read more

I usually shop at Walgreens but when I do go to cvs, it is a good experience. People seem to be helpful. Shelves are stocked.

So convenient to have it so close! Always stocked up great prices!

First visit to this location yesterday and needed to get a prescription filled. They were busy but the lady at the drop off counter told me they would call my name on the overhead and text me when my prescription was filled. She expected it would be 15-20 minutes. (I was there with a migraine so was hoping it would be done quickly.) After an hour and 10 minutes I walked back up to check what the status was. The lady at the counter told me that I was set aside but they would move me to the top of the pile. Apparently there was no issue with my script getting filled...they had just moved me to the side despite the fact that I told them I was sitting and waiting with a migraine. Five minutes later I was called, picked up my script and went home - only to realize that they had only given me 4 of the 12 pills that my doctor had prescribed. I'm on my way back to get the rest of the medication but won't be making another trip back to this location. read more