This store has so many items with no prices. I don't understand how a consumer is expected to shop…read moreunless money is no object? I was completely ignored three times by store employee "Audrey." Twice when going to the register to check prices. She was talking nonstop to the register employee and would not pause for me to ask the price. The first time I waited a minute and was finally helped by the register person, the second time, I waited again then went to the self checkout and scanned the item to find out the price. The third time was when I left the store and wanted to see her name tag. She was still talking nonstop with zero acknowledgment of me as a customer. I lingered around the counter to get her name and once again was ignored. What a stark contrast to the CVS on Green Valley which I will go out of my way to go to and avoid this store from now on. Shame on them!!

This CVS pharmacy has been working very hard to improve their customer's experience and it shows…read more Service is much better and when there is any type of glitch in the pharmacy area, they are on it! A big thank you to Sandra Lavrie, the Pharmacist who handled an issue with one of my Rx's immediately and very professionally. This type of service makes standing in a long line a bit easier to handle! A big thank you to everyone in the pharmacy for all their hard work; it is appreciated.

The pharmacy is always understaffed and the employees are obviously stressed, every single time I…read morewould go in. Their bad moods were too much. I switched pharmacies. Hopefully they can get some help soon.

Zero stars!!! WITH an appointment I waited 1.5 hours to get a COVID booster and a flu shot. I ended…read moreup leaving with 2 ahead of me to get on an important zoom call. I should be able to send them a bill for wasting my time. There were more people waiting in the pharmacy than the number of customers in the rest of the store. There were 3 employees behind the counter. None seemed to be in a hurry and none seemed to know what they were doing. If you have high blood pressure this place is off limits!

The photo department is awesome. Jenny was so helpful, professional and friendly when we created a…read moreposter for my husband's birthday party. The poster was done in minutes and it came out perfect. This Walgreen's photo department is top notch.

Pharmacy continues to disappoint. Most people using a pharmacy are doing so because they are…read moredealing with an illness, underlying disease, recent surgery or something to help maintain their health. Therefore, already wanting a little support. The pharmacists should understand this. Yet, instead of offering at least minimal customer service or empathy, there is a sense of annoyance or complete avoidance. Horrible customer service.

We were just stretching our legs and stopped to get coffee nearby but decided to walk around a bit…read more I'll admit that I didn't buy anything and it's sad that the shelves were pretty bare. The workers were still so friendly and greet you as you walk in. I'd go back if I'm in the area just to try and buy something.

No surprise they are going put of business. What is a surprise is, they have not went out years…read moreago. The employees are awful, the store looks like a budget big lots. Zero interesting products or prices. And what is sad, is in the 30 years I have lived here, the half a dozen times I went in for ice cream, that was a SHIT Show as well. Bye! Bring in a store that adds value to Placerville

When me and my Aunt pulled up for pick up, we got the phone and it was damaged badly so we had to…read morego into the store and return it and then we had to go pick it up again but look at it closely in the store. It was very inconvenient for us. The ladies at the counter made it so difficult for us to self check out. And when we got the new one, it was also damaged.

Had to rush through to grab a couple things. Relatively easy to grab what we needed. Everything…read morewas well stocked and organized. One interaction with one employee. Although she wasn't accurate on the aisle of the item I needed, but it was in the general area, one aisle over. Definitely saved me time. Thanks!

Loved the idea of supporting local. But prescriptions are never ready even with 4-5 days lead ups…read more If you run out of refills, they will not call the prescriber. After being told the rx was not filled and I have been out for 7 days and that they didn't get the request on their app, my confirmation shows it needed to get approval from the doctor. I am told I need to call my doctor to request refills. I have worked in pharmacies, the pharmacy calls, doctor offices tell you to refill via your pharmacy. Over it, have been without meds multiple times due to this.

Personalized service in a small town pharmacy. Text and phone notifications work well for me. And…read moreif you want they will schedule your refills automatically. They do not have the extended hours of a big chain, but adequate for me. The back door is right next to the city parking garage, so parking has never been a problem for me even when street parking is full.

This CVS is amazing! I've been using the photo department…read moreand my photos are top notch quality. I have to say a huge " Thank you" to both Jose and Heba. They are both so kind and very helpful. They are also very welcoming!

This pharmacy had gone downhill. They never have enough help inside the store or the drive thru. I…read morewaited over 25 minutes to pick up my prescription inside the store tonight. They were only able to fill (1) of the (2) prescriptions that the doctor ordered 4 hours prior. Will have to go back in the morning to hopefully pick up the 2nd prescription. I am taking my business to another pharmacy after being a customer for over 24 years. CVS problems are deeper than just this location. Check out Rosen reports for more details. My suggestion is to avoid any CVS Pharmacy. They fail when it comes to Customer Service.

Pharmacy staff always helpful, knowledgeable and friendly. Don't use the retail department but it…read morelooks well stocked!

I used to think this was a good store, but the last month, I have had two bad experiences at the…read moredrive through window so I am sharing. I've had a long wait because the guy working the window waits on the person at the other drive up window at the same time making my wait longer than it should be. Today I tried talking to him several times and he was waiting on the driver who was behind me and ignored me. The customer at the other window had to tell him I was trying to get his attention before he listened. I had pressed the call button 2x and he ignored it. Since it was the 2nd time he has done this, I find it rude. Maybe he thinks it's multi tasking but when your the customer and a person behind you is being taken care of first, it is frustrating.

This pharmacy has been amazing. It's my go get my prescriptions fast and they are always reliable…read moreand on time . The employees often times go out of their way to ensure you get your prescription.

AMAZING employees. I love chatting with all of them. They take care of things right away. I have…read moresome hard to get meds and they make sure they have them in stock for me.

Ordered Christmas cards and they were ready the same day. They turned out great too. Photos were…read morebright & clear. Lena

The pharmacist Dr.Vang is always attentive to making sure my medication is filled each month on…read moretime. My particular medication is normally in low supply, but he always makes sure that he orders an adequate supply. Additionally, he and the pharmacy staff are always courteous, and patient, despite their high demand and heavy work load that most pharmacies experience in today's times. Richard M.