We were just stretching our legs and stopped to get coffee nearby but decided to walk around a bit. I'll admit that I didn't buy anything and it's sad that the shelves were pretty bare. The workers were still so friendly and greet you as you walk in. I'd go back if I'm in the area just to try and buy something. read more

Rite Aid - The shelves were pretty bare. - Drugstores Near Me - Placerville, California

No surprise they are going put of business. What is a surprise is, they have not went out years ago. The employees are awful, the store looks like a budget big lots. Zero interesting products or prices. And what is sad, is in the 30 years I have lived here, the half a dozen times I went in for ice cream, that was a SHIT Show as well. Bye! Bring in a store that adds value to Placerville read more

Unfortunate The employees working there do the absolute best they can with a store that's 75% empty shelves, I've lived within 5 minutes of this store on Broadway for over 30 years it was a frequent stop to get "supplies" now aside from prescriptions, I don't even consider this store for anything else because 99% of the time they don't have anything, basics? Forget it... Upper management, executives should lose their jobs over this stores inventory read more

I will first be honest with myself about spending my time middle of the day reviewing this soon to be closed business, I can admit not the most productive use of time but I felt a little irked a bit ago by the customer service in this location. This is such a moot point I'm aware , but if you're seeing this , I just wanted to converse with myself about this incident I guess lol. While in the store, the two employees I encountered were initially first very very nice, I am a bit of an off color being unintentionally , doesn't bother me any but some can feel off-put by my unusual but completely harmless mannerisms. Just so happens I am a neurodivergent person, on the spectrum, not a thing I think of every time inside a drugstore. Anyway, around the end of my visit, I was putting my telephone inside my little backpack purse with a couple items clearly in my other hand, and one employee was rather close when this happened. I didn't even really notice until I ended up fumbling and dropping my phone because the opening to my purse was very small. It was clipped shut at the time. Immediately this woman looks at me with a suspicious look, and soon after I hear them call on overhead security to the floor. I've worked retail for years and currently hold a managerial position in the field, I know as well as everyone else in retail that little trick. Whatever, I'm slightly erratic in my movements at times, they think I'm stealing I'm not and have never been the one, I can roll my eyes and get over it. But it seriously irked me when I get up to the register to pay for my items I did not even really need and cashier is incredibly condescending and rudely asking me about every f$;&ing dept. I visited / asked her where item was like so... no razors? Did you pass on those eyelashes? LIKE YES THE F I DID LADY , WATCH YOUR CAMERA OPEN YOUR EYES BE HUMBLE AND TAKE YOUR FAILURE WITH SOME GRACE. It really gets me when people are so confident in there absolutely wrong assumption. Thanks for your implications, I didn't deserve that bs and you need training, You know who you are... please pay attention at your next business during orientation because you got an L today mkay. Sorry had to say it but really, no critical thinking skills used today. Stay blessed -Thistle read more

This is my first time visit. The shelves are mostly empties and there are lots of discounted tabs everywhere. I found some goodies that are Buy 1 Get 1 free. There are tabs listed beneath each item at the GNC session. The cashier said the gummies I got were not on sale. The women went to the session and claimed that the products were misplaced. I wish I took a picture to prove. The women claimed that she needed her manager to remove the item. She called and called, ending up the manager was outside looking at her cell phone. Mann... I will not come back to this store at all. read more

I've cream was gas, I got this after burning my throat at Taco Bell. Shoutout to the nice lady who put this in a cake cone for me she called me brave. read more

Rite Aid - Strawberry cheesecake, strawberry and cotton candy ice cream - Drugstores Near Me - Placerville, California

"Are you guys going out of business?" A frequently asked question by many of the locals and a question asked for probably going on 2 years now, only to get a snarky response from an employee about "recovering from chapter eleven" and "we're re-stocking". Seriously? You guys sell out so fast, that every time I come in, you literally have empty shelves throughout the entire store? If you're into the post apocalyptic shopping experience, go there! No longer worth attempting to go inside anymore... read more

Why with any other store do you not need to show a DL to purchase over the counter cough medicine? Front end lady making up her own rules blaming it on government regulations. Shop elsewhere. read more

This was the first time I had used this store pharmacy. The dentist called in the script, and it was ready when I got there. The two people I interacted with were very courteous and knowledgeable. I had a relaxed vibe when I was in the store. I finally figured out why I felt like browsing through the store (even though I was in pain). It was all about the lighting. They didn't have those interrogations blinding doctors' office-type fluorescents It was more of a subdued effect. I could appreciate that. read more

I called and spoke with Abby about a product I was looking for, for my father in law. She knew exactly what it was and even went to the shelf to pull it and have it ready for him to pick up. She was kind, thoughtful, knowledgeable and friendly. Thank you Abby! read more

So, I hate to do this, the pharmacy manger was very nice. But obviously overworked. I went in for my first Covid vaccine. I have thought about this, gone back-and-forth about this and finally decided to get the vaccine. I have some health issues and finally decided to do it. So I make the appointment, I get brave enough to go in and she is there by herself running the pharmacy and giving vaccines. I go and get the vaccine within 30 seconds she hands me my paperwork and I walk out the door. Apparently I'm supposed to hang out for 15 minutes to make sure there's no reaction. I did have a dizzy spell and had to pull over right out of the parking lot. Please do not over work your people. Mistakes can be made and sometimes they're not reversible when we are talking about a pharmacy. read more

Was told Sorry we are on break. So we cant help you. If your on break why are you in the store talking to us. Told us the other lady cant help us either. If you dont want to sell anything then maybe close your doors. read more

I called in at 8 am for meds. Auto attendant says your prescription will be ready by 1145. Meds not ready at 11:55. They tell it's been busy and the auto attendant gives out wrong info. I have been using rite aid on Fair Lane for 20 years and have never had an issue. Been here for 2 months and nothing but pain in the ass. read more

Pharmacist was horribly rude today while filling my prescription. This is the second (and last) time I have been treated awfully while filling an anti -anxiety medication. I've been treated like I'm an addict or something. Today I was told - it would take "many days" to get my prescription because it needed to be verified. It was called in earlier directly by my dr. When I asked how will I know when it's ready I was told to call my doctor to ask. It made no sense. I left feeling glad I didn't immediately need the medication but worried for others who might need their medicine and are treated this way. I'll go to CVS next time for sure. read more

I can attest to the wonderful best of this Rite aid store and pharmacy. I drive 9 miles to this Rite aid though they do send medications when I can't get there for them... I go here because, of the extraordenary service and products. And knowledge of everyone. The pharmacy staff are genuinely Outstanding! From Tony the head pharmacist and each person on staff. They are veryyy knowledgeable about wellness wkthout question! Kayla n Jackson are sooo amazingly helpful and smart. Vicki the manager of this store is as well beyond outstanding. One can find medications, products, children's needs etc, that are difficult to find in other stores and their prices are in some cases less expensive then Walmart. I have been part of a part of this particular Rite aid for more than a decade because, I feel safe with the care the informed staff gives and has proven to me to be priceless read more

dealing with this Pharmacy for 7 and 1/2 hrs. for prescriptions is ridiculous. Lack of communication between Dr and pharmacy is terrible not to mention the rude attitude from the staff. Comple non professional. Now waiting 1 1/2 to fill a prescription Thats supposed to be ready. So done with this place. read more

I came in at 1pm trying to get ice cream, there was only one other person in front of me. I told the cashier that I was on the clock with my job, and that if they were unable to do it quick that was completely fine and I would come back. they said that was ok, I payed and went over to the stand, i told him I was in a rush, he Said that was fine, and then he proceeded to go the opposite direction to start talking to another employee.. I got a notice from my work that I had to go somewhere, so I attempted to get his attention and he ignored me. I asked the other woman at the counter if I could redeem the receipt later and she told me no.. not sure what's going on with this business but there was no one else in the store, the man was laughing with his coworker asking why I hadnt just gotten anything.. purely rude and disrespectful. don't come here, stole my money, wasted my time, and were all very rude while doing it Edit: tried to go back on my 30min break, was accused of stealing and shouted at by female manager.. please for your own sake go somewhere else, this woman was losing her mind over literal ice cream, it got to the point where it was just comical, would've stayed to see her tantrum longer, but I had to go back to work read more

The store looks like it's going out of business. Shelves are empty. Pharmacy tells you we will fill scrip first thing in the morning. Well it's 1pm and please wait 25 minutes. We haven't fill it yet. read more

Up until before Covid, they always gave full scoops of their excellent ice cream. In the past year, they have been getting stingier and stingier to the point now where it seems like the scoops are almost half of what they used to be. Not sure if we will be returning as the prices were good when they really filled the scoop dipper but now, it is a joke. read more

Came in for kombucha, they don't sell it. Stupid club card required for sale price. Now I'm standing in line waiting for people to register. So inefficient, just give the discount to everyone! Data analysis is your problem, put customers first! read more

My boyfriend waited 3 1/2 hours for my prescriptions to be ready. Keep in mind, my doctor had called these in 1 1/2 hours before he even came to pick them up. They gave him major attitude while he was there, but he finally got the prescriptions and left. These meds were for a surgery I was SUPPOSED to have today. Due to a heart condition, I needed to be awake during the surgery, so getting these medications was **very** important so I had minimal anxiety and minimal pain. When I get to the doctor's this morning, turns out Rite Aid has given me the wrong dosage. I still wanted the doctor to try to begin the surgery because, this being my first surgery, I didn't know how bad the pain and anxiety would be. Well because Rite Aid gave me the wrong dosage, the meds wore off nearly immediately and I almost passed out, my blood pressure dropped dangerously low, and I had to be hooked up to an oxygen mask. It took me 45min to stabilize. No surgery happened, obviously, and a traumatizing experience. When we called Rite Aid to ask what happened, we were told they MISREAD and we received a weak apology. This is medical negligence and you'd better believe I will be taking action. Please, for the safety of yourself and your family, DO NOT GO HERE. read more

I was quite disturbed, disproportionately, when I came in here before. The service is shocking and I think bullying and harassment are more excused than small-town drugstores are given credit for. Additionally, it doesn't help at all when the customer service is poor and the pharmacists & most other staff have a personality that doesn't reflect the relationship between customers and first world service. Just from reading these reviews (already marked on this page), the pharmacy doesn't really have, yet worse, resists incentive to improve on the emotional intelligence reflecting upon 97% of the staff's conduct. Whilst overcompensating professionalism with a self-reflecting attitude are I consider what they must work on. Their outward appearance reflects in on character flaws. Eg. power tripping, gas lighting, displaying lacking in empathy, deliberately assuming the worst out of customers in-interaction, resisting the natural flow & dynamic in interaction, are all examples of their destructive input to cease the store from functioning with basic sufficiency. read more

Well to start off positively, the customer service has really been stepped up in the last 5 years or so!! The only reason It's s lovely and clean store, but it doesn't have as many facial or travel sized products (for women in particularly). BUT, it's soo much more pricey here for less if s variety... that's not appealing to me at least . When I come back to visit my hometown I'm sure I'll hit it up but not gonna be a regular read more

Absolutely horrible staff in the pharmacy, constantly forget to call when prescriptions are filled, act like I'm wasting their time when I've had questions, just super rude, then today, wasted two hours of my time before telling me I had to come back first thing in the morning. I'm picking up the prescription tomorrow ( just because I'm tired and over it) and will not ever step foot in this store again. -Update-went in this morning and not only was the prescription not ready, they claimed they never told me it would be, that I was mistaken. Thank God my husband was standing next to me yesterday and heard them say it, cause the pharmacist actually tried to argue about it. Lol, seriously, fuck this place. read more

Been on hold for 25 minutes now. It's 7:20 pm at night. On my way down to the store right now. I'm going to keep my phone on just to see how busy they are read more

I received a $35 Western Union Money order for payment for an item I sold on Ebay. I saw a Western Union Sign in the window of the Rite Aid store on Broadway in Placerville CA. I walked in looked around and decided that waiting in the checkout line was the only option. After waiting a few minutes I simply asked about cashing my money order and was informed; "we don't cash Western Union Money orders". I then asked; why is there a Western Union sign in your window? The staff simply stated; "we only sell Western Union Money Orders, we do not cash them". Ok, I read that statement as we don't care about your business or time. Bottom line, I will never set foot in another Rite Aid. There are so many other better options, Amazon, Target, Walmart, to name a few. read more

I really only go here for the pharmacy, and there is one clerk that needs to go. She hardly ever has a smile on her face and she has been downright RUDE to me. I've actually considered taking my prescription across town because she is so unpleasant. They aren't particularly speedy, either. The store is clean, but other than that there isn't really anything exceptional about it. read more

New tradition after a trip out of Tahoe. Pass by Rite Aid for that tasty trip down memory lane. Thrifty's ICE CREAM! Oh my goodness. In the early 90's before the times of endless Asian stores and Mercados there was a little Pharmacy chain called Thrifty's. When one was in need of some lotion, tylenol or a peechy folder this individual could travel by foot to this neighborhood convenience store. Well along with friendly service there was a child's most favorite part of visiting... the ice cream. Strawberry, Pina Colada, chocolate malted crunch, rocky road, butter pecan, pralines and cream, wonderful yummy flavors stacked in your cone or cup in the shape of the coolest cylinder. And back in the day, the price of one of these scoops was just 39cents. Now the price is 99 cents a scoop, STILL A DEAL, but now you have other flavors to choose from such as carrot cake. The ladies here are very sweet, asking us how the trip was as we march in with our clunky snow boots and pants. Genuine, honest business...and a small amount to pay for nostalgic yumminess! read more

Store is fine but the pharmacy is a nightmare. Go to Walgreens if you can drive a few more miles. Make pharmacist is condescending and rude. They also tell you it'll take 15 min but you'll be there an hour. read more

HORRIBLE customer service! Do not go in within one hour to closing because they are so rude!! Was just in tonight to get the kiddo a scoop of ice cream .. the lady gave us no greeting just a "what do you want?" Also the old guy on the register kept sighing every time someone would come in and repeatedly reminding them of the time they close. (As if they weren't aware.) GET NEW STAFF! - sincerely, dissapointed read more

I come here for the customer service! All the people here are very nice, especially the two younger gentlemen.. always greeted with a smile and a friendly "hi" that goes a long way in this new non communication world.. read more

The lady at the cash register was super friendly and offered to grab a cone to go with the tub of ice cream I was buying for my wife who was sick at home. It made my night and, of course, the ice cream is great! Thanks! read more

Unfriendly staff, but good ice cream. The Rite Aid on Fair Lane has less help but offers a nicer shopping experience. read more

My boyfriend and I will never go to this rite aid again. We have been there twice now, and both times had an aweful experience. The women that work here are rude and inconsiderate and need to work on their people skills. The pharmacist with short blonde hair is a real....well I guess this is where I don't have anything nice to say so I won't say it at all.. But u get the picture. read more

Dropped my RX off THREE weeks ago. It had two medicines on the rx and I only needed one immediately and the other wouldn't be needed until the 19th. I told them I would pick up in the 19th and called to make sure it was ready. Not only was it NOT ready. They don't even have it and won't have it until Wednesday. Sorry WHAT?!?! The pharmacist proceeded to let me know that the other medication I take should be just fine and I guess she's my new MD too. Unbelievable. When I said I wouldn't use them in the future she said "that's fine". If you take medication, go anywhere but here. read more

Two young girls running the pharmacy?!?!?! Went in after a root canal and I sat for 40 minutes in pain listening to these two girls gossip. Not only were they horribly slow but when I finally checked out the one who rang me up told me "not to worry about it" when I asked how they ever got anything done. Really very disappointed but I guess its more the establishments fault letting two twits run a pharmacy. I love the Fair Ln location though, glad I was forced to go to that location. read more

Keep trying this pharmacy because of the convenience but won't use them again. Phciptions are never ready even if they have been called in hours before, and the service is terrible and usually very unfreindly. read more

Came in this store twice on my way to tahoe different years. Customer service was friendly and the store had everything we needed.

Just once it would be nice if the prescription was ready on time. Just saying... As for the rest of the store, slightly expensive booze and junk foods, and cheaply made dry goods. Not a great place to do business. read more

Love the Ice Cream but the person at the Ice bar today was kinda of being a little tiny d-bag