One of the worst, most non-customer-service-oriented clerks I've ever encountered. He's rude, wears gloves, and always seems irritated. He usually asks for my ID, but this time, without saying a word, he just said, "Give me the cash." I told him, "I didn't know what you were asking," because he didn't communicate, and it's usually my ID he asks for. I try to avoid this gas station whenever possible, but this was the last straw. Terrible experience with this man, I won't be coming back. read more

Excellent service and pricing. You get more propane with a refill than you do an exchange, so a $22 refill is about the same price as the cheapest exchange but the tank is actually filled, unlike an exchange where you just hope for the best. The attendant was prompt and courteous, super easy transaction, will never exchange again. read more

Their air has been out of order for more than 30 days. Sad. Doesn't the owner or manager even care?

I had the AC in my truck fixed. The people at this station couldn't have been nicer (especially the guy at the front desk). My truck AC is now running just fine. I give these guys an A+ read more

I am came here 20 minutes ago gas station door close imploy. Not in gas station area he coming after 20 minutes he coming after I want gas and cash my lotto 30 dollars he say no we don't cash time and we have already riten nom I don't like this gas stations and I rocoment ignore the gas station I gave 0 star read more

The attendant is incredibly rude and dismissive. When asked if I could fill my propane tanks he mumbled under his breath to which I replied "excuse me"? He then said "I'm coming". And proceeded to make me wait 5 minutes. He finally came out walking as slow as possible. I will not be back! read more

Rude on the phone, and very difficult to understand. I asked what they charge to re-fill a propane tank. It is a minimum charge of $21 for 1-5 gallons. (even if you only need 1 gallon to top it off, it still costs $21.) Wow. read more

BEWARE. This place does NOT list their propane price, so I first asked the cashier, Jarpeet? the price per gallon to top off a small 20lb BBQ tank. Jarpeet quoted me $4.20 per gallon WITHOUT mentioning his $22 MINIMUM. He only informed me of this nasty detail after I added 2.6 gallons to my tank. $22 for 2.6 gallons = $8.48 PER GALLON !!! My protest fell on deaf ears, so I paid rather than listen to Jarpeet repeatedly demand payment in "English"? He did understand when I told him I'd be sharing my experience in an online review - he just laughed saying "Go ahead". Unlike Jarpeet, I'm keeping my promise. read more

The time: 7:30 pm The day : Wednesday - 03 - 13 - 2019 For the Gas station person on duty. I received Amazing Customer Service!!!! Thank you!!!!!! Thank You!!!!! Have a Great Amazing Powerful Beautiful Day !!!!! Roy Wassner Approved This Five Star Review!!!!!!! read more

I cannot complain about this location, it has touchless payments which for me is a HUGE plus! It is easily accessible from the freeway!

These people are horrible. I called three times to tell them I left my credit card there, and live 3 hours away. First of all, they don't answer their own phone, the service station has to give them a message, Then first time they were "too busy" to bother with my credit card, and next 2 times they did not call back after the service station walked over and gave them my name and number. I live three hours away, and they can't be bothered to look into a drawer for 2 seconds to see if they have my credit card??? read more

Over the years I've been to this intersection tons of times and almost every SINGLE time, the solitary cashier is out either servicing the propane pump or nowhere to be found. Now I just go out of my way to go across the street to the shell just because I know someone will actually be there to sell me something at the cashiers desk. I'm just saying, hire somebody else to work there or you're gonna keep losing customers. read more

This is for the SMOG testing facility. Got the DMV notice and had to get it done before i run out of time. I went to the shop and was able to get the same day appointment as it was weekend. The whole process was really easy and was in and out in less then 30 min. read more

No one (customers and employee) had a mask on inside. I don't mean a mask around their chin, I mean not a mask in sight.

I've been taking my cars to Steve since I had my first car at age 17, and my parents have been taking their cars here since probably 1990. This place has unbeatable customer service, which creates such loyalty. Even when I lived in San Diego and San Francisco, I tried to bring my car in for tune ups while I was in town. Over almost 30 years, my family has had pretty much everything that can be done to a car taken care of here. We're glad to be supporters of this great local business! read more

Just had a repair job done on my Hyundai. I am a return customer who has always been treated honestly, received a prompt diagnosis and fair price. Knowledgeable mechanics and I've used them for the past six years. Fair price for fair work product read more

Just called to make an appt. to have my charging system checked. They'll take it first thing in the morning. Wasn't "prompted" to write this review. Just wanted to let those w/ interest that these guys are pretty decent.........friendly enough, accommodating when possible, pricing is fair. Don't hesitate to give them a call. I'd give them a "5" if they'd start offering free donuts in the morning or pizza in the afternoon........!!!!! read more

This review is so long overdue! We first discovered Steve and his awesome staff a few years ago. We haven't gone anywhere else since. They are 100% honest and never once have we felt they were pushing unnecessary repairs on us. Nick is one of the employees we have had the pleasure of dealing with multiple times at the front counter and he is just great! Both he and Steve and friendly, personable and make you feel comfortable with the way they explain things thoroughly. Prices are competitive and we are happy with their work every time. They have a motto of wanting their customers "for life" and they've definitely achieved that with us! read more

This business hasn't closed or changed hands. Manager says he has problems with two Yelp reps arguing over which of the "represents this long-term business. Same great service. Anyway, my wife lost a tire's valve stem cover. I came by here hoping to buy one from them. The manager said he didn't think he had any but went into the shop to look. He came outside and waved me over to a car. It was his personal vehicle. He pulled one off and gave it to me for free....did I say it was from his own car? read more

These guys are great. Had a flat tire, and they put on my spare free of charge. Have been equally as helpful in the past with installing a new front lightbulb for my daytime headlights. Also brought in my old Jeep, which I no longer have, and they gave me an honest recommendation that it wasn't worth fixing. Integrity here is very high. I would recommend them for any routine car maintenance. read more

I've been a customer for years and have taken the last three cars that I have owned to the El Dorado Hills 76 because they have great service. They have reasonable prices on their services. I've had regular maintenance work done here as well as repairs. For regular maintenance such as an oil change, they often have coupons available for a discount. I have seen coupons on their website and on the cover of the local PennySaver that comes in the mail. Sometimes if they have some extra coupons at the station, they will just give one to you if you did not bring one in. If something needs repair, they will let you know about it and can provide an estimate. If it is not an urgent repair, they will let you know that too. This is great so you are not panicking and can save up for the repair. Astonishingly, they will also tell you if they are not the best ones for a job. I had one visit where they let me know my tires were worn and I should get new tires. The 76 staff person I talked to said I could order the tires through them, but I would probably be better off going to a tire center, who could give me a better deal and do the work sooner. I really appreciated the candor at the 76 station! I only ever had one problem in all the dealings I have had with the 76 station, but they resolved the problem in a timely fashion, and I remain a loyal customer. read more

We are not regular customers of the El Dorado Hills 76, yet Steve and his team really helped us out today - the Friday after Thanksgiving. They were able to take a look at our car right away, including running diagnostic tests to determine why the check engine light engaged during the climb up Hwy 50 to El Dorado Hills. After diagnosing the codes while we waited, they were able to complete the repairs within hours, well before the anticipated time for completing the work. They were friendly and professional, and invited us to be in touch any time we experience problems with the car. If you're in the area, and in need of service, you should definitely check them out! read more

They are extremely expensive ......and do not back warranties ..... The owner is very rude and unwilling to listen it's his way or no way. They have lost another customer !!!! read more

I am a loyal customer of El Dorado Hills 76. Steve and his staff are the best. They know who I am just by me calling and giving my car make, model and year. They are always able to accommodate my needs and I receive top notch service. I never worry about having to shop around for fear of being over charged, etc. I know that I am getting direct, honest information the first time. I had an oil change this week for the lowest price in town. I also buy my gas at El Dorado Hills 76. They are consistently 15 cents less expensive then the rest of the gas stations in the area. read more

Just had my car's bi-annual smog check done there and they were (a) on time, (b) prompt, (c) friendly, and (d) $20 cheaper than a smog-check-only place even after the coupon for the smog-check-only place. I know just having a smog check done there probably doesn't tell me much, but I'm hoping it's a sign of overall good service. Also, it's in a convenient location so you can go get something to eat or do some shopping while you wait. read more

Kind, considerate, and ethical. Pretty simple formula for success. A pleasure to do business with.

I have recently had an oil change and now my brakes done. They do great work on both my vehicles and seem to be the most affordable when I compare to others. Always friendly service and honest assessments of the vehicle. read more

Much better than Jiffy lube or any of those other places. Book in advance because they are pretty busy on the weekends. I totally overslept my appt and they still took both my wife's and my car. They did a great job and even checked our air filter's, and tire pressure. They also came in significantly lower for both cars than any other place. I'll be back. read more

Had a great experience! Will be coming back! THEY TOTALLY WOWED ME! My car would not start and they quickly researched the issue and diagnosed it for me, very quick to call me and give me an update every step of the way! Made me feel valued and that they wanted my business. Got my car fixed next day! Highly recommend them!! read more

moved to EDH two years ago - had no clue where to go for a good, honest, and reasonably priced auto shop. Was referred by a friend to this 76 shop. While its unassuming from the outside - the staff does great, honest work. moved both our vehicles over - and they've been great on a few major mechanical issues we had to sort out. Steve- the day manager is upfront, honest, and will let you know if they can provide the best price/service for what your vehicle needs. If not, he'll send you to the place that can. read more

Steve and the guys are amazing. Trustworthy, knowledgeable and great prices. Gives new meaning to the term customer service. No fear of overcharging and there are a boatload of faithful local customers who exclusively use EDH 76. read more

I've been taking my cars to 76 and Steve for years. The vast majority of the time he surprises me with his ability to "work around" issues and expensive repairs. My son had a car go to Honda for a door lock issue - estimate $1,100. Steve figured out a better way to attack it - $175. My 200,000 truck is in great hands with him. Always does what's needed and not a penny more. Diesel gas in regular engine - oh no! But Steve and team saved the day without unnecessary repairs. Please use these guys - they deserve local support. read more

I've been going here the last couple of years for oil changes. They have the best price for an oil change and they never try to up-sell me. They are very honest and friendly. read more

Went today, asked if someone could check my tire pressure (probably a 20 second job) which I've had done several times. The manager (I assume), who wasn't under a car or doing much, said "sorry. I don't have anyone that can do that for you right now." I was disappointed by this. I understand that the other employees may have been working on something, but he wasn't... also, it literally takes 30 seconds. I always tip the person that helps me with this, and as someone that works in customer service I understand people can be frustrating, but it seemed like he just didn't want to help me because it wasn't convenient for him. Won't be coming back. I was really frustrated. read more

I rolled in here for gas on Saturday, and the price per gallon was $.15 cents more for ATM card. If I paid in cash or 76 credit card it was one price and the higher price for anything other than cash or 76 card. What, is my ATM card not as good as cash now? What a ripoff joint. I paid $5.00 to get me down to Sacramento and go elsewhere. I'll never stop here again. read more

When major repair issues developed I took my vehicle to Union 76. Numerous repairs were needed. The work and necessity were clearly explained to me prior to the work. Bottom line is I got my vehicle back a day early with no surprises and found the service to be professional at a affordable cost as outlined prior to any work. Two weeks later my vehicle is performing as it should be. read more

The service team at EDH 76 is trustworthy! They've gone the extra mile to get us the best deal on parts, do repairs in a timely manner, and communicate with us throughout the process. We've been taking our cars to them for 20+ years and have never been disappointed. read more

I have brought my car here twice for service. Once for a battery issue, and the second time to look at my brakes and belt issue. They work incredibly fast, and charge a fair rate. I used to go to the Jiffy Lube in town center, but they either don't provide the service you need, or charge way too much. This 76 station is the way to go. I don't know much about cars, and they never try to take advantage of that. Definitely go here if you live in El Dorado Hills. read more

This is the best place to come to get your car serviced I came in over the weekend and got the best help I have ever gotten by a young man named Nicholas I am definitely going to keep coming back here he performed excellent service and got me out very quickly I am very satisfied with his knowledge with cars definitely think he is going to own his own shop one day and be very successful he is a keeper keep up the good work Nick I promise I will see you and staff soon read more

Before moving to this area I had never used a gas station for my auto needs. I usually went to the dealerships. But i have started using them for my oil changes and if I have any problems. They are not only good, their prices are good. And they are honest. I also love the fact that when I need any air in my tires they are always right there to help me. They also take very good care of my mom. I would recommend them to everyone. read more