I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

Convenient, accurate, pleasant staff. So popular there are usually long lines. Can do online…read moreexpress checkin. Plenty of reminders by text. Good place to pick up other purchases while in store.

They close for lunch completely! What! I am literally bleeding after surgery and can't get the…read moremedicine I need. This is not a good idea. They could do lunch in shifts. Warning to others: they reopen at 1pm.

Today a pharmacy employee went out of her way to help me find a location that had my prescription…read moresince this site was out of stock. She was able to do this while 3 other customers were chewing out the pharmacy techs, and it's embarrassing to see how unhinged people can get over a wait time. Has every experience I've had been smooth sailing? Are my prescriptions always in stock? No to both, but the staff are professional while overwhelmed with work but still doing their best everytime. Please be kind- healthcare workers are working hard are getting the brunt of your frustration all day everyday.

Let me suggest how to run a pharmacy efficiently... you have 3 computers. You have 7 people working…read morebehind the counter. You have over 10 people in line. 1 of the 7 people working are at a computer. That one person is also searching for prescriptions as each customer comes up. Try this - put at least two people at the computers, and have another person being a "runner" grabbing the prescriptions as the people on the computer request them for customers.

I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

This review is specifically for Mr. Leo…read more Thank you for your excellent customer service, aid and patience. After visiting 3 other Walgreens, Mr. Leo was the ONLY Walgreens Representative who knew how to process Commuter Benefits Checks and how to properly educate me on Commuter Benefits Checks. If corporate is reading this PLEASE promote Mr. Leo before a private company's HR, such as myself, scouts Mr. Leo.

Alright peeps so this will be short and straight to the point…read more If you can change your location to pick up your medication or anything in this store I suggest you change it immediately. Unless you want to wait 1-2hrs to get your prescriptions and 30min to check out in the front. The drive thru is not not open which makes it more difficult to get your meds. Not only that but there is one lady that looks Samoan helps one person and then goes and gets distracted for 10 min comes back helps again and goes off again. This is BS customer service sucks at this store. Not to mention almost everything is locked up so if you wanted to get something from nail clippers or nails stuff or make up or electrical toothbrush heads you must wait till someone hears the ring on the over head and comes to you after you waiting that long. Walgreens or to any store if you have these stuff locked up be sure to schedule people that can come and open these locks when customers need them. If not then leave them unlocked you wanted them secure but now paying customers are getting frustrated that we have to wait multiple times to get something at this store. Will we go back to this store sorry but no I just switched my stuff back to another location at a better place that does value customers and does want to make sales.

This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

I've been coming to this pharmacy, but my recent experience was so unprofessional that I felt…read morecompelled to share it. I pulled into the drive-thru to pick up a prescription and ended up waiting for 25 minutes. During that time, I watched two cars that arrived well after me in the other lane get helped while I was completely ignored. A staff member kept staring at me through the window, but made zero effort to assist me or explain the delay. To make matters worse, she eventually just slammed the window gate shut and signaled for me to come inside. When I went in, there was zero acknowledgement of the situation and absolutely no apology. Both the technician and the pharmacist seemed more interested in just staring at me than addressing the issue or taking any accountability. What should have been a quick trip turned into a 50-minute ordeal. I expect a basic level of courtesy and efficiency from a pharmacy, especially when handling time-sensitive medications. The complete lack of professionalism and customer service here is unacceptable. I'll be taking my business elsewhere.

1526 Palos Verdes Mall Walnut Creek, CA 94597…read more Very clean and spacious store. Big, and maybe too big. Seems to be alot of space, and not alot of products on the shelves. A clerk told me they may be making the store smaller. That's why some shelves are cleared out. I was here on a sunny Saturday. Not too many customers, so I had a quick and easy experience. But the interesting thing was, they don't have alot of things locked up. Free parking in mall lot.

I rarely shop here anymore. I had for years.......for one reason.... it's only a couple of blocks…read morefrom my home. Pros.....location, ample parking, clean inside, and I got some vaccinations there. Cons....clerks are rarely of any help, pricing is so tricky/complicated that mistakes are made quite often. Even before COVID, there were a lot of empty spaces on the shelves. They rarely had all that I needed to get. It went downhill from there. I think most people come to a drug/variety store for (mostly) meds and personal necessity items. Instead they have groceries, patio furniture, plants (that look half dead from lack of water) and the ice-cream parlor. Speaking of which, while waiting in a line 6-deep.....there's a clerk scooping ice cream. If you are buying liquor, or even cough syrup......regardless of how old your are (I'm in my 70's) they require that you let them scan your driver's license (which gives them a lot of your personal info they have no business knowing). I can't speak for the pharmacy, cause I don't use it.....but I have seen a lot of one-star reviews from others.....? I won't miss them.....and look forward to a good store to move in to take their place, that will have full shelves and good management.