I'm visiting New York from out state and developed a bad case of poison ivy so I went to the in store clinic and was seen right away , they confirmed that I indeed had poison ivy gave me a prescription and anti itch medicine and I was on my way in less than 15 minutes. Staff was very professional and helpful which helped me fill better too. Store was very clean and well stocked.For you Midwesterners like myself it's a 2 story CVS unlike the ones we have . read more

CVS Pharmacy - Interior - Drugstores Near Me - New York, New York

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This CVS by Columbus circle. Always packed so you have to wait in line to buy your stuff. They have self check out and cashier downstairs. I think more of the food is downstairs and the medication is upstairs. read more

CVS Pharmacy - View - Drugstores Near Me - New York, New York

This is the most poorly managed prescription dept I have ever encountered. It has taken 50 minutes to pick-up a prescription after being forced to go to two different desks only to be told now it will be another 20 minutes. Avoid this pharmacy under all circumstances. read more

I was going to buy over $300 worth. Most of the upstairs store was sealed off with make shift fences and nobody was there to help. I went to Duane Reid across the street and purchased there instead. read more

85% of the store is inaccessible, ie you have to call an associate to get almost anything. I gave up and left. Idk how anyone can take the time to call an associate and wait for one to finally show up because every other customer needs an associate as well....for every single item. read more

Not sure why pharmacy says open 24 hours when it's closed 1:30-2pm. So if you come close to 1:30 they'll tell you system is down then you'll have to wait around along with 10 other people. read more

CVS Pharmacy - NOT 24 hours - if you come a bit before 1:30 might end up waiting close to an hour like me - Drugstores Near Me - New York, New York

fairly large CVS for NYC, located near Columbus Circle. most items are on the second floor. there's self-checkout options on both floors. to no fault of their own, CVS has nearly all items on the second floor behind plastic locked barriers on each shelf to prevent thievery. Bravo on defeating crime but you have to wait to get an item by paging a CVS employee. ultimately, i couldn't find the items i was looking for bc of the plastic barriers of doom on the shelves and bc the layout and organization of items kinda suck. ended up going to a CVS where everything isn't locked down and found what i was looking for. while i get it's a no win situation for CVS, but if you have a lot of items to buy...i wouldn't recommend this location. truly another reason why we all can't have nice things. read more

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CVS at this location was a one time visit for me. I know I live in the Big Apple but I see this store as ridiculous for a pharmacy. I want everything I need and checkout on one floor with easy access to the street. I've got four CVS Stores in a half mile radius from my apartment. Any one of these stores close to home meets my needs just fine. read more

CVS pharmacy's deliveries are extremely unreliable. on Monday 10pm I requested a Rx refill, leaving a voicemail and requesting a call back to confirm the order. I received a text stating that I'd receive a return call "shortly" At 2:13AM CVS called, the phone rang once and they hung up. The same thing happened at 5:57AM. It's now Wednesday 10pm and I still don't have my Rx, I've left another message reminding CVS that I'm going out of town and need the prescription. Two weeks ago I requested another refill, it took 3 phone calls and 3 days before I recieved my delivery. During the 3 days I got numerous texts stating that my Rx was "out for delivery". . read more

CVS Pharmacy - Proof of phone calls - Drugstores Near Me - New York, New York

Worst experience at a CVS I've had in 10 years and across the entire USA. They said no bathrooms, turns out they just keep them for employees. Which is insane to not allow paying customers. After one employee told me to go ahead and use it to apply medication, another one PHYSICALLY BLOCKED ME from entering. Absolutely unhinged and power tripping. STAY AWAY read more

Holy crap what a s... show. Some guy came in bleeding and they let him wonder up and down the 2 floors. I had to walk around blood drops all over the floors throughout the store. Security didn't do anything and the employees kind of laughed about it. I was there for probably 15min and no one tried to clean it up. Maybe you need a hazmat team to clean this now, who knows. Other observations: They lock up various items but let people just pick up and eat food while in the store. This one dude was dropping crumbs from his sandwich everywhere. He only paid for chips. LOL Does the escalator even work or is it a prop? Weird super bright white/blue lighting. Maybe to help stop crime? Better reason would be that aliens need the bright light to abduct people and probe them. There are other, nicer markets and stores in the area. Go there. read more

I'm in the minority here but I actually like this CVS. Staff, including security is very courteous. The security gentleman up front greets everyone and the ladies at checkout are friendly. We're from out of town and my wife who needs distilled water for her CPAP machine can always find it. Yeah, waiting for a staffer to unlock the cabinets is inconvenient, but they eventually respond. We're from Hawaii and they have the same system for certain items at our local CVS and Walmart stores. read more

The good news is this CVS is a double decker. Two floors to look for the products you need. The bad news is everything else. The customer service waiting for someone to come to you for long periods of time because the item you need is behind a locked screen. read more

Note: this review is for the Minute Clinic portion of this CVS location only and doesn't include any pieces about the grocery or pharmacy sections of the store. I scheduled an appointment at CVS to get my ears flushed because I couldn't hear out of one ear and wanted to check for potentially impacted earwax (an issue I've had previously). The appointment was easy to make online and gave me a price estimate for the service, which none of the local urgent care locations would. I arrived right at my appointment time, was promptly greeted by the physician, who brought me into the office, diagnosed that my assumption about impacted ear wax was correct and flushed both of my ears. I was in and out, with my hearing completely restored, in about 20 minutes. Huge thanks to CVS and its workers for helping me with my health! read more

Would give this a zero if I could. The absolutely positively most disorganized freakin pharmacy ever. Multiple lines windows moving me around making errors I have been here now for 20 minutes with small line and I am still freakin waiting . Whoever set up this system should be fired. Yesterday a line was 40 people long at 7 pm - not surprising at all !! read more

Manuel helped my husband and I take China visa photos. He was very friendly and showed us how the system was able to check the specific rules for our photo. He waited for the photos to print while we got in line. All around a great easy experience thanks for his customer service. read more

Pharmacy is horrible! Even if your prescription is ready and you're waiting in line they will call people ahead of you. And then you get to the front and they say your prescription isn't ready even though they left a message it was. Problem every time I pick up. read more

I'd give it a 0 if that was possible. half the time I go there there is a HUGE line. The other half of the time they say "Go to the window" because there is something wrong with a prescription. AVOID AT ALL COSTS! read more

Useless. Notify me that there is a prescription that will be ready in the evening. I go in the next day, after standing in line for 15 minutes, because there is only one person on and 13 people in line, it is not ready. I speak to the pharmacist and she said it will be ready in 15 minutes. No explanation as to why it wasn't ready. 15 minutes became 35 minutes. The pharmacist was telling everybody 15 minutes, knowing that it was a blatant lie. Place clearly needs a manager. Perhaps they have somebody who carries the title, but that person certainly doesn't know how to manage. Would give zero stars if that was possible read more

Literally the worst customer service experience ever. said the door to retrieve locked items is broken instead of just getting my items.

My friends and I stopped here for some necessities as we were touring around Manhattan. I was in need of some water, while my friends needed to buy some miscellaneous items for their stay at a local hotel. This CVS location has 2 stories, but we found everything we needed on the first floor. Checkout was quick, as we were able to go to a self-checkout station. There were two employees at the door, both to greet customer and to make sure no trouble makers come inside. They were friendly people, as was the rest of the staff here. The other patrons were either tourists or locals, both moving at a fast tempo and going about their day. This CVS is convenient, and relatively quick with checkout. read more

CVS Pharmacy - Drugstores Near Me - New York, New York

Depending on the staff you ask for help it will either be a good experience shopping at this cvs or you will want to get out of their, pay, and never come back. Most staff is not helpful and rude in their tone of speaking to you at all points of your transaction. read more

CVS has decided to lock everything up and you have to wait for someone to come and unlock it. Then when you try to do self scan checkout, it doesn't work. read more

I went to the Minute Clinic recently and loved it. It was east to make an appointment at the kiosk. I didn't know they actually have a fully equipped clinic here. It was great! I feel like I received very good care here. The nurse practitioner was very calm and kind and attentive to me. She spent a good deal of time with me asking questions and listening. I was not feeling too good that day and I received 2 covid tests and a flu test. She called me a few days later to check up on me. Seemed like I got better care here than in my doctors office. The staff at the pharmacy are very good too. read more

I waited on hold to speak with a pharmacy staff 3 times for 20 minutes and was hung up on each time. I'm not sure if this is a staffing issue with this location but it is unacceptable. read more

We ended up going there after three of us got sick from eating at Carnegie Diner the evening before. We needed medication to get us through the day (and it did). The good: Lots of choices of articles to get. Two floors of goodies (but what you are probably looking for is on the second floor). Staff helpful and asks us if we needed help. The bad: Only self checkout. Cash line area confusing and tight. Prices can be expensive for a Canadian. Alleys are small and narrow. In the end, good place to get what you are looking for. read more

you can't reach the pharmacy by phone. messages go unreturned. I have a prescription, status says contact pharmacy, but calls go right to voicemail read more

If you want reasonable customer service, don't go there, this store has no staff training, no customer service at all. I asked three staff if the product was available since the website mentioned it was in stock. The first staff said to ask ANYONE who wore the red T-shirt, and he was actually. The 2nd one answered nothing, and then I requested to talk to the manager who had just passed by, she told me to talk to the cashier; how could the cashier know what product if I didn't have it on hand?? Finally, she said they were unable to check the inventory, really???? She's brushing me off. read more

Friendly helpful staff. Good selection of products. More relaxed than the CVS a few blocks away on 49th.

Lakisha truly went above and beyond for me today!!! Associates like her, Ash, Shamiya, Burbuque and countless others at this location are the reason I frequent this location. Great deals, even better customer service and self check-out make shopping with CVS inviting and seamless. Thank you all!!! Happy holidays !!! read more

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This review is mostly raving about the always polite and very friendly staff. They go out of their way to greet, assist and strive to provide top notch service. Additionally, their prices are much better than other locations in Manhattan. Living not far from this location, I'm happy this is my local pharmacy and place to stop for quick essentials. Definitely worth the walk if it is not the closest CVS to you. read more

The manager on second floor Ruba( may have wrong spelling)was so Amazing and helpful. I needed to get 4 different prints made asap. She was multitasking with all her managerial skills at once. I live closer to another Cvs but it's worth walking a few more blocks to shop at this location. All the staff by the upper register erte extremely nice. read more

I have never dealt with a pharmacy at either CVS or Duane Reade that wasn't horrible. If there's one out there where you don't have to wait on hold for 30 minutes before giving up, then having to visit the location to encounter more incompetence, I'd love to hear about it. No one ever knows what went wrong and no one is ever responsible. My doctor sent in a prescription 2 days ago. For 2 days I tried to figure out why they never filled it. This morning when I visited the pharmacy a woman told me they weren't accepting new patients for my medication. Why wasn't I notified? She didn't know. Why would she? She just works there. Does her boss know? Does he or she care? Is there any incentive for anyone who works here to care about patients? Am I being unreasonable? Is it totally acceptable for me to waste hours trying to check the status of a prescription? Does anyone in New York have hours to waste on something that should take less than a minute? I know I don't. read more

These 5 stars are for Keisha in the pharmacy - every single one of them. She's wonderful. I came in late on a Sunday night to fill an rx for terrible tooth pain and needing their assistance with processing insurance. Keisha was beyond helpful, but more importantly beyond friendly, which meant the world to my pain-addled self. She even complimented my Ravenclaw wallet and we talked Potter houses for a bit. Never have I ever encountered a CVS employee (or any other pharmacy employee for that matter) who was so friendly, helpful, and compassionate. I am so appreciative. Plus this location is open 24/7 which helps for emergency prescriptions that need filling. read more

I am generally a fan of the CVS decor and operation but not much of the price. I am a price conscientious customer but between the choice of CVS and Duane Reade I will some how always choose CVS just because CVS has the self check out kiosk and the store layout. I like this CVS because there is a minute clinic next to the pharmacy department, extremely convenient There happens to be a CVS staff member at every corner I turn on both floors when ever I am stuck in a jam like when the coupon machine stops spitting out the coupons or inquiring where the baby products are located. This location is definitely a one stop shop...and it's a bonus that it is surrounded by major retail banking institutions and upper and second tier retail establishments. read more

CVS Pharmacy - The pharmacy Sign - Drugstores Near Me - New York, New York

My daughter was vaccinated at the CVS pharmacy on the 57th street in Manhattan. Unfortunately the 1st shot of her vaccination was not transmitted to the registry of New York State. And now they do not want to help me on that issue. I can not get the Excelsior pass. No help is offered while the New York State instructions mention it is the responsibility of the vacciné provider to make sure correct information is transmitted to its registry. I will not recommend CVS pharmacy for a vaccination read more

CVS Pharmacy - Instructions from NY state regarding issue with data on COVId 19 vaccine - Drugstores Near Me - New York, New York

I'm a bit frightened of drugstores that have escalators going to an upper floor. I don't know why...maybe I'm scared of what's up there. Thermometers, medicines, "lady" products and all sorts of other things that frighten me, I imagine. However, the downstairs is a sunny and welcoming area that houses the grocery area and that's usually all I need. (Because like Marky Mark, I'm anti D-R-U-G, and that includes Tylenol and Anacin). They have lots of drinks, snacks and of course, the elusive 5th Avenue candy bars. Check out is a snap at the self-serve kiosks. They are quick, easy and there's no interacting with annoying human beings (other than myself, naturally)! Yay robots! So for the convenient snacks and drinks area, I'm giving this three stars. read more

This CVS is massive and will have whatever it is you want/need/think you need. - pharmacy - optical center - literally whatever else you're looking for: there are maybe 15 assorted brands of lip balm, 4 brands of whatever over the counter drug you need, and rows and rows of makeup, skin care, and hair care products. The one thing that makes me sad about CVS is that after immediately after I make a purchase, I always seem to get a coupon for whatever it is that I already purchased. So that's kind of annoying. But otherwise it's great! read more

Have tried calling 3 times with 30+ minute holds with no one answering or being hung up on. I desperately needed a medication filled ASAP due to health issues but no one can bother actually answering. The CVS website wont let me transfer this medication so I have no other option. Despite it being 24/7, it really isn't so avoid this pharmacy at all cost. read more

Have spent 45+ mins on hold with this location every time I try and contact them. They are non-responsive and unhelpful. One of the only 24 hr locations, but not worth anything. I would highly recommend avoiding if you can help it. They consistently let me down every time I need to pick up my prescription and I don't know why I go back here read more