Although there seems to be a somewhat high turnover of some of the staff here, everyone is always cheerful, polite, helpful, and knowledgeable. Seniors are entitled to a 10% discount, which is nice. Their pharmacy also gives vaccines for Covid, flu, and respiratory illness. It isn't necessary to make an appointment and there's never a line. read more

This pharmacy is a neighborhood staple. They have anything you could possibly need AND at reasonable prices. I'm constantly getting detergent and cleaning supplies here because it's cheaper than anywhere else. They have a large selection of hair dye, body wash, makeup, coffee, snacks, school supplies.. everything. Staff is attentive and friendly! read more

Lovely staff, and helpful pharmacists. Fair and competitive pricing. My go to in the neighborhood.

The staff is very kind, tentative and helpful. This is my go to pharmacy even though it's 4 blocks from me because of the positive experiences I've had with the staff. read more

The service is awesome and the selection of merchandize is good. In retail the level of service is a key, and at Wellness it is glowing. My smallest requests have always received the utmost attention. Orders for items that are out, or not typically carried, are filled expeditiously. Nigel and Jackson have been a pleasure to work with. read more

Nice people, courteous service. Thankful to have a locally owned and operated pharmacy in the neighborhood.

When I moved to the UWS, I knew I'd have to find another independent corner store type place to get my toiletries because CVS/Duane Reade's prices are INSANE. After a week, I finally found Wellness Pharmacy. It looked kind of fancy from out front, so I took a chance and went in. The toilet paper CVS sells for NINE dollars was $2.99 here. The soap CVS and Duane Reade sell for $15 is $9.99 here. Go here unless you enjoy wasting money. read more

If I so much as need a can of Diet Coke I come here ... it's Joseph Pharmacy's second location and it's just as lovely ... wonderful prices on everyday items with zero lines ... helpful, friendly staff that actually care about you ... and they love my dog ... what more could you want? read more

Customer service has declined since opening. Clueless poorly trained rude staff, poor communication, go elsewhere

I was pleasantly surprised to find that they had great availability of goods at their store during this crises. They have much better availability than several of the major chains in the neighborhood. They also required anyone shopping to wear a mask. Sure they charged you a fee and sold you one if you didn't have it, but so what. They we're practicing safety. Also when I called the store I didn't have to wait on hold for several minutes. Kudos to a true good neighbor. read more

Highly recommend this pharmacy -- which, wait for it....is offshoot of the wonderful Joseph Pharmacy. At a time when neighborhood stores are closing left and right + COVID-19 is in the air, Wellness Pharmacy is a welcome addition to the UWS and 72nd St! read more

Amazing pharmacy with a well trained, helpful and knowledgeable stuff! Even during these tough times in the world when we are all struggling with fear and misinformation about Corona Virus, I was able to receive all the right information about keeping myself and my family well protected! I bought supplies here that were not available anywhere, even online and I was not overcharged! That speaks volume of the people that manage this pharmacy!!!! It is so hopeful and refreshing to have a neighborhood pharmacy where human decency is not lost in the time of chaos and customers ' needs are a priority!!!! Thank you!!! read more

I had a knee replacement, and the people at Wellness Pharmacy could not have been more accommodative. Helpful beyond anything I've experienced before with a pharmacy. I'm switching from Duane Reade on 72nd and Broadway to wellness. You won't be sorry. read more

Wellness Pharmacy on West 72nd Street NYC is absolutely wonderful! Essam, David, Engy, Jackson and Mary are always pleasant and go out of their way to help you find your requested items. The Pharmacy Department works very hard to fill out prescriptions in a timely manner. There is a small town quality to the service that the staff provides to their customers. They are caring and a real treasure! I'm very thankful that they are a part of our community! read more

I would like to thank David the pharmacist at Wellness Pharmacy. This is a wonderful caring pharmacy and highly recommended for being kind efficient and independent. There are so few like this today read more

They are well stocked with unique wellness products that you can't always find at the larger chains. Friendly staff.

I really am grateful to the staff at Wellness pharmacy. I received my Covid boosters here and everyone has been professional. Very easy to get an appointment. Short wait and easy injection. Thank you! read more

I live in the neighborhood and this is my go-to place for everything from toothpaste to laundry detergent. People recognize me, are happy to say hello and are always willing to assist me I. Whatever way they can. They have even told me when the next shipment of certain products is expected, will let me call, and they'll hold one aside for me. Can't say enough nice and wonderful things about the store and staff. read more

The worst pharmacy I have ever dealt with. Twice they delivered a medication that requires refrigeration. These are injections that go into my bloodstream, and if they are not refrigerated would at best be ineffective and at worst toxic. The first time the pharmacist, David, refused to replace the medication, and I had to call my doctor and the pharmaceutical company to get a statement saying that refrigeration was required, and the medication was not safe to use. I spent hours and hours addressing this error. The pharmacist David made me feel like it was my mistake and not the pharmacy's. The medication says clearly on it that it must be kept cold. After that each time I ordered the medication I reminded them that it needed to be properly packaged and it was sent in a sealed padded envelope with a large ice pack. The last time I neglected to remind them of it and it arrived yesterday not properly refrigerated. It was on top of a paper bag full of other medications with a small ice pack 4 x 2" that was under the bag. So it had no contact with a medication that required refrigeration. The medication was not cold. Once again the pharmacist, David, gave me a song and dance, and told me that it was-- in his words --packaged to his satisfaction. Yet this time, it was not put in a padded envelope, and there was not an ice pack in contact with the medication. Still, he was satisfied with that. Me, not so much. After a ridiculous amount of time, he finally agreed to have the medication returned but said he would no longer deliver medications to me - like it was my fault. Now this is a pharmacy, not a nail salon, so the screw ups are serious and so are their implications. There was no professional responsibility, no accountability and certainly no acknowledgment of their error . Needless to say, this was enough to change my Pharmacy. Let me add that I have a roster of their errors that boggles the mind. Life's too short to list them all but for example, I said they could deliver the medication between 12 and four. I get a text the next day said they will deliver it after four as requested. Another time they insisted a medication has been delivered when it has not been delivered. Four hours later it showed up. And the delivery guy explained that he had gone to the wrong building. It's a shame because the other pharmacist is responsible and courteous, but never again will I use this pharmacy and neither should you read more

A wonderful pharmacy, with a lot of items that are otherwise difficult to find. The people are very, very helpful and truly delightful. (And honest. One of them chased me down the street when I dropped money I'd just gotten at the bank.). And, they give discounts to seniors -- how's that for enjoying your age! read more

Wellness pharmacy has the most outstanding and understanding staff everyone was extremely helpful especially during these difficult times they were also one of the first stores to start wearing masks before they were required which gave us all a feeling of confidence I highly recommend this place and they did a wonderful job with their Covid vaccines very organized and detailed thank you well this pharmacy read more

The prices are so much better now than when they first open which were during the time I made previous review. I Spoke with the owner of the pharmacy and he apologize profusely for the misunderstanding regarding the review I made previously about them selling masks doing the shutdown and COVID 19 emergency. Apparently they did donate mask during that time and that statement was made to me by an uninformed employee at the store. read more

I hate to be critical of a small business at this difficult time. This pharmacy is a recent addition to the neighborhood. And perhaps this is a small issue - I purchased surgical masks (20 pack) for $20 (an overcharge). I paid with a credit card. I was never asked to provide identification. I was not asked to sign for the purchase. I was not charged tax (again maybe that is normal?). I assumed that a signature was not required because the $20 fell below a particular threshold (where a signature was not necessary). This morning, I noticed that the signature line auto-populated with "Impacted by COVID 19." I was never asked if I had been impacted by COVID 19. Was it assumed? I wrote to the pharmacy this morning, and I promptly received a phone call. I was told this has become an accepted practice, endorsed by credit card companies. I expressed concern that this practice creates the opportunity for fraudulent transactions if my credit card were to fall in some one else's hands. The gentleman who called acknowledged that. Then he expressed disbelief that I wasn't asked to sign/waive the need for a signature - why does that seem incredulous if I am inquiring about why the signature line auto populated with "impacted by COVID 19?" That doubt on his part seemed disingenuous. I called American Express and the representative I spoke to was not able to verify that this (waiving of the signature) is an accepted practice; maybe that one person at American Express wasn't aware. Who knows. The gentleman from the pharmacy who called me made sure to end the call by saying that I call him back directly with concerns (maybe he was concerned I would yelp!). Or maybe he actually cared. Perhaps, I am making a mountain out of a hill, but something seems incorrect here. Have enough doubt about this pharmacy and their surcharge on surgical masks ($20?!) during a pandemic that I see no reason to go back. I am open to hearing that I could be wrong. read more