Absolutely pleasant and friendly atmosphere. Polite workers, always clean! We all forget a good side of humanity at this days and quarantine time... Thank you guys! read more

CVS makes it easier to order online than keep running from store to store looking for items. My daughter has a lot of coupons including a 20% off your order. She spent $35 order online for free delivery. She doesn't need to make a run to this CVS when she's out visiting her friends tonight. Me I'm going to be sitting home alone, yikes! read more

I am a regular customer here and the rest of the staff is usually wonderful, but I had an awful experience with a pharmacist named Peter. He refused to accept my original, unexpired passport as a legal ID, shouting at me in front of other customers. For reference, a valid government-issued passport--regardless of nationality--is a legally recognized form of identification. Peter was incredibly rude, aggressive, and clearly lacks basic customer service training and knowledge of ID policies. Management needs to address his behavior immediately. read more

I was here to pick up some vitamins. I don't think I have ever been to a CVS that is on 2 floors. Bit crowded and bit of a mess but nice lady at the cashier's desk. read more

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My daughter caught a flu of some kind traveling. The lady who I will describe as short, black, and miserable was the nastiest medical personnel I've ever met in my 56 years of life. She was verbally abusive with every customer she encountered. Do better CVS!!!!!! read more

The Minute Clinic is excellent. The pharmacy is so-so with unfriendly staff. The music in the store is so loud it's difficult to hear what the pharmacists are saying. read more

I was today years old when I found out New York charges you $.05 for purchasing drinks in plastic bottles they call it a bottle deposit fee. In the area for Christmas so I patronized this location about three or four times throughout my stay. Consistently busy for the area and very hard for the employees to keep the shelves stocked. Still extremely convenient. read more

totally incompetent pharmacy. Every month another problem. they deleted rather than filled one of my rx. didn't tell me. called to see if order was ready & found out the mess of the month. they said they called my dr for new prescription to replace the one they deleted.Dr said they never called, so she called them. received a txt msg that the medication was out of stock. every month is a new drama. scary incompetent staff. the manager who never seems to be available needs to train employees or get fired. seriously read more

I ordered photo prints to pick up from the 1619 Broadway, New York, NY location on 6 January 2025. My order number was 18927402321086. I received an email on 7 January 2025 that they were ready to pick up. When I stopped at this CVS on 9 January 2025 at 12:05 AM, I was told that they could not find the order. They asked me for my name to re-print them and then began re-printing the order of someone named Richard Barbera. When I explained that that was not me they told me to just re-send the order. I wasted a great deal of time here and for all I know they have my personal identifiable information as well as personal photographs that they never allowed me to pick up. I would not recommend this location unless you need to pick up a soda on the go. read more

A really nice location with super friendly staff! We needed help and the pharmacy people stepped up and guided us on no time at all. There is lots of stock on the shelves here, which is nice in these stock challenging times! read more

CVS Pharmacy - Drugstores Near Me - New York, New York

Very busy location. Just have to navigate through maze of CD selling artists at the main doors. Busy inside a bit of a line to sell check out. But still good. read more

Jeremy let us in and another guy customer when they needed to go on break. He deserves a raise for his outstanding customer crevice along with his coworkers. Dealing with the hecticness of nyc they handle it excellent and with Grace. read more

If I could make this a 0 star review I would. It's a shame to women in the state of NY that I had to request a store attendant to get a box of $6 midol while they sold $20 boxes of chocolate. Let's reconsider priorities to your population. read more

This review is strictly for the personnel, since I only bought one item and therefore I can't comment on the overall selection. Anyway; we went there early this evening and I had a problem when trying to use a coupon. The cashier & the manager were *exceptionally* helpful and friendly. read more

This location, on 49th and Broadway, seem to be overly focused on shoplifters (The manager was very vocal about this in an impromtu meeting on the floor, which I found unusual), with zero competency and regard to customer service. I tried to use a coupon on a simple tube of toothpaste this morning, which cost me at least seven minutes of lost prep time before work, only to find out from the cashier(Fayez) that I had to buy a set and very unclear amount of items before qualifying for the discount, or at least I understood his vague explanation as the case. I felt my time wasted, so I walked away as Fayez scoffed openly at my decision to keep my money. The only professional worker was the young lady on the second floor who helped me retrieve the toothpaste with her key. She's the one star in this review. read more

This place is hit or miss.I work down the block from here. If you go during the day the workers are extremely helpful and if you need help they definitely service you right away.At night time is when you have alot of kids working the store who treat the store as their at a party. No one is hardly present to assist you and don't like the fact they keep cabinets locked up and you gotta wait a long time for them to come to open up to give you what you need.I go to any CVS out of New York you just pick up and grab what you want to buy,but then again NY is hugely known for shoplifters especially this location around the Times Square area.But given that this is such a busy and high profile area especially during the late hours when it's the most congested they should be more attentive to their customers. read more

Nice renovated store location and great customer service - I was helped by Joshua at the register and he had such a friendly great demeanor!

Clean store with friendly staff and a large selection of things. The second floor is quote large and you can find pretty much anything you need here. read more

CVS Pharmacy - a woman walking across the street - Drugstores Near Me - New York, New York

Staff is okay if lackadaisical. Not engaged or empathetic. If there are issues, you are on your own. Computers could replace most of the pharmacy staff. read more

Went to pick up medication from pharmacy and when I got home I realized they gave me the wrong medicine so I called and got reprimanded by the pharmacist that I didn't check before I left cvs, which I should've done. But can't they take SOME responsibility for giving me the wrong meds? She told me I either had to pay out of pocket bc insurance won't cover it until next month or suck it up and take the wrong medication. Very unprofessional for a pharmacist and very unprofessional as a general worker. Will not return to this cvs again. read more

One of the best experiences of CVS client service I ever had living in US for 2 years. Manager Mary helped me find everything I needed for me and my gf! and they helped open loyalty card, no crowded lines and everything is so clean! Definitely recommend this pharmacy for everybody! read more

It's my one stop shop can't complain about this new location although they didn't have what I needed today . They usually provide all of my needs here in NY this location is also convenient for me and other people who work In the Times Square area. read more

Today, Devon took the time to ask if I needed help finding anything. I had pretty much given up hope in finding Lysol spray & his simple ask opened the door for me make my simple request. He made it happen! Walking home with a smile & my spray. Such a calm & organized store. read more

I called the store and some associate named Maleek answered the phone. I asked what time they were open for customers since I know the 24hrs is closed due to COVID. He seemed annoyed, I noticed attitude the moment he answered. I guess he couldn't hear me so he asked me to speak louder and I repeated myself, and he rudely and abruptly said "No, were not open!" and then hung up the phone on me. I don't think that's good customer service. I understand working overnight shifts can be difficult especially in lieu what's going on, but it's no way to treat a customer. You're the only one that's near me and I don't have access to anything so I'm hoping you'll be open at 5 or maybe 6am, although with this horrible experience I'm not sure I want to come here. I'll probably just go to a nearby Duane Reade. Someone's gotta talk to that guy. read more