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Duane Reade

3.1 (17 reviews)
Open 7:00 am - 11:00 pm

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2 months ago

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9 months ago

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8 years ago

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10 years ago

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11 years ago

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5 years ago

4 employees and 1 customer at the register. We still had to wait 5 minutes in line. Service sucks here! If you have a choice, go elsewhere.

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8 years ago

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Ask the Community - Duane Reade

Review Highlights - Duane Reade

Yes, there ARE absolutely problems that need to be ironed out on the communication between the online ordering stuff and the pharmacy's receiving OF those orders.

Mentioned in 2 reviews

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CVS Pharmacy

CVS Pharmacy

3.1(106 reviews)
0.1 miMidtown East, Murray Hill
$$

You would think with Pepsi being headquartered in New York, it would be a little easier to come by,…read morebut seemingly every restaurant and/or quick stop has Coke. Traveling the streets of New York, I had built up a thirst, and saw there was a CVS close to Grand Central where i was going to be doing a tour, and grabbed a Mtn Dew and a bag of chips for a quick snack. Easy in and easy out. The store seemed clean, and although I didn't encounter any employees as I used the self-checkout, the interactions I saw seemed positive. All and all, thank you, CVS, for having Mtn Dew in stock and available.

Recently I'd ordered two bottles of Extra Strength Antacid Tablets from CVS, when I had a discount…read morecoupon. Unfortunately their expiration date is just several months from now, and meanwhile each bottle has 250 pills (admittedly the suggested dosage is 3 pills at-a-time, but still....). There's no way we'd consume anywhere near 500 of those pills by their expiration date, so I wanted to exchange them for bottles that have a more reasonable expiration. Today I had to be just one block from this store for a medical appointment, and fortunately there were (only) two bottles available - and their expiration date was *much* more generous. I went to the cashier's counter, and the cashier explained that she needed to have a supervisor handle the exchange (and I'd brought my receipt with me). The shift supervisor was inexplicably *nasty*, and from the very beginning. She told me she couldn't do an "even exchange" because the flavor was different than the ones I'd purchased (?!) - so she said I'd have to return the ones I'd bought and then purchase the other ones. I told her that I'd used a discount coupon when making the purchase, whereas a "new" purchase would *not* provide the discount. She continued being nasty and suddenly disappeared, and then she *finally* reappeared many minutes later. At that point she told me she'd confirmed with the store manager what she'd told me - but she should have had the courtesy to at least tell me why she was suddenly leaving, and her nastiness was totally inexcusable. Now I'm going to contact the CVS Customer Service Department, but I shouldn't have to waste so much time re: this situation - and most importantly, CVS shouldn't have an employee who's so nasty. (The only reason why I'm giving two stars instead of one is because a very pleasant employee helped me find the location of the pills).

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Duane Reade - drugstores - Updated May 2026

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