Old school Madison Avenue service, and they carry many brands I usually only see in Europe.

Amazing selection, overpriced, quality items, the store staff have always been "cranky" and inattentive or overbearing. It's one the those classic NY institutions. If you know? You know! read more

I went to this location today since I heard that this the place that a character from a book would shop at. I had done my research and I knew what I wanted to get but also I had time to kill so I just browsed the aisles and tried some samples of things. I eventually bought a toothbrush for $10.00 but they had a lot of products that were international as well as some brands that I had heard of before. I didn't get a chance to check out the second floor read more

Do you need European toothpaste? A great gift for a baby? Something nice to bring home for yourself? Zitomer is the epitome of a Madison Avenue drugstore. A fun place to explore! There are 3 floors, make sure you check each one out. read more

A rare magical gem located on the upper east side. Zitomer's is a real treat to visit they have a wide selection of items from pharmaceuticals to party wigs! The staff and pharmacists are top notch, very attentive but not intrusive. Zitomer's is a very "happy" place, from employees and patrons...everyone is enjoying themselves. Be sure and drop in and discover all the fabulous treasures they have to offer! read more

I've been wanting to check this place out, I'm a native New Yorker had never been thought I'd stroll on over pick out some headbands. The 1st floor folks are lovely. The 2nd floor sales associate with black hair guarding the plastic hair clips as if they're Chanel -- not so lovely. I asked 'am I allowed to try on the hair accessories?' 'Yes. Of course.' she replies. I proceed to do so for no more than 5 minutes...'Are you looking for something?' she directs at me with content. 'Just browsing' I reply. 'Well can you stop trying everything on its hair you know...' she says as if I was a creature from the black lagoon. Meanwhile I think I might have tried on two headbands (one of which I was holding to purchase) and two hair clips. ' I understand, that's why I asked you a few minutes ago...' I say back. Now she's staring me down...so I promptly put the headband I was intending to purchase back on the shelf with the rest of the wildly overpriced knick knacks and leave, never to return. Side note not that her behavior is ok in any scenario, but I literally just got a blow out. The clips were lucky to be on my head not the other way around. Plastic hair clips!!! lol...I can't deal. Save your time and money and just go literally anywhere else. Chinatown maybe? read more

Full service two floor pharmacy beauty supply and luxury upper east side emporium of almost any thing you might personally need. Customer service very knowledgeable and personal. I purchased Wolford hosiery there and the sales manager knew everything about this line. Zitomer is like a European luxury store in NY. read more

Fantastic shop with an assortment of unique items. They have fine items from all over the world . I would frequent this establishment in the 90's love to see that they are still here and have a lovely long term staff. I had the delight to be helped by Elaine who was well versed in all the products and proceeded to help me gift wrap a present. Absolutely delightful and will surely return to Elaine when I need other gifts. Elaine is the best!! Every shop should have such a gifted sales professional. Thank you, Elaine and Zitomer. See you soon read more

Zitomer - Wonderful gift! - Drugstores Near Me - New York, New York

This is one of my favorite stores in NYC because it's so unique and has the perfect gift for everyone from baby to your teacher. Pricey yes but memorable and fun gifts that you won't just find from a mass retailer ! read more

Ordered a France Luxe headband and they sent me the wrong one. This was not the one I ordered from them. They said, "That's what happens when you place an order. I cannot help you." Had I known they would charge $20 in shipping for a headband I never would have ordered from them. read more

There is only one Zitomer. A pharmacy extraordinaire. A family-run business that you can trust to look after all your bodily needs.

I live mostly in Los Angeles, and often frequent Zitomers during my visits to my place on the Upper East Side in NYC. However, my recent experience tonight at the store was very disconcerting. Upon entering the shop at approximately 10 minutes to 6pm, I sought assistance with selecting some bath products. The salesperson who approached me appeared disinterested and attempted to push the first product she presented. Upon requesting to view alternative options, she escorted me to the aisle and subsequently vanished. I was unaware the store closed at 6 o'clock, and at 4 minutes before 6, the staff abruptly announced the store was CLOSED, and escorted me out, after my inquiry about their closing time and my intention to make a purchase. The were rude and disrespectful and started turning off the lights and the closing the cash registers. Regrettably, this encounter has led me to the decision of never shopping again at this establishment, and I am compelled to share my experience with others. read more

My new favorite store. I could spend hours here. They had just the items I needed...high quality hair claws and a beautiful selection of lingerie. My friends loved it, too. The only thing we didn't like was that it took us this long to discover this gem! read more

never have drugs prescribed and dont have the professional courtesy to let dr or patient know! dont go!!!

I came in to check out their hair accessories, and was made to feel so uncomfortable by the staff. I picked up a simple headband, which was already exorbitantly priced at $75, and was then trailed around the store as if I was going to steal it. I was about the make a purchase when I kept hearing an older store lady stressfully mutter to a salesperson to keep following me around the store. Awkward! I decided to return the product to the shelf (very theatrically, so no one thought I pocketed it). I ultimately opted not to support a business that makes its customers feel like thieves. read more

Unfortunately pre Covid I may have given 4 stars. Super rude phone exchange this morning. Very very unpleasant treatment from their "receptionist". Pharmacy using this person as a liaison as they had some sort of phone system breakdown. Can't even describe how rude, impatient and aggressive the phone exchange was. As I needed to refill a prescription and am caring for an ill relative couldn't go in person. You don't want to be at Zitomer's mercy. Proceed with caution.... They are one of the only games in town but VERY unpredictable service. read more

shop online. Don't waste your time or money . They are barely doing business now and the products are sitting on the shelf for long periods of time. they sold me one product that had soured it was sitting on the shelf for so long and another that had defective packaging. read more

This place is amazing. George and Larry could not have been more knowledgeable and helpful. An amazing institution!!!

I really like this store! After my experience at Clyde's across the street, Zitomer was a breath of fresh air! The staff is very friendly without being overbearing. They say hello and ask if you need help navigating their product filled aisles. The selection is huge! They have Bumble and bumble, Kerastase, Chanel, Cle de Peau and a few others. The amount of hair ties, brushes and hairbands is overwhelming! They have a lot of French Pharmacy items as well. On the second floor, they have lingerie, scarves, make-up cases and assorted other items. The prices are the same as other stores carrying the same items. Overall, a very pleasant shopping experience. read more

I love visiting Zitomer -- it is like stepping into a store where Lucy Ricardo and Ethel Mertz would have loved to shop during their NYC UES days. In addition to the well-stocked pharmacy and far-reaching drug-store apothecary inventory, they have a very nice holistic/naturopathic section, with all the vitamin, herbs, and natural supplements you could ask for. Beautiful selection of accessories, jewelry, fragrances, candles, gifts, cosmetics, and all the toiletries and sundries you'd need. Incredible umbrella inventory. Vast toy shop. Costumes for children. I love buying gifts here -- there is literally something for everyone on my list, and a wide-ranging price range as well -- there are a lot of high-end items, but also more affordable, creative items as well. Right next door is their pet emporium, with just about anything the pampered darling might need or desire. The staff are so nice and helpful. I love the displays, and just the ambiance here -- I have spent entire afternoons just browsing and shopping at Zitomer's. Unfortunately (or maybe fortunately?) have not run into any celebs yet . . . read more

Zitomer - check out their website for online coupons and special offers - Drugstores Near Me - New York, New York

Amazing staff and customer service. Excellent selection of merchandise at very fair prices.

Before today, it had been many years since I'd last gone to Zitomer (and I have a rather amusing memory of my previous visit: I was on the first floor and I was one of the few customers. A very well-known actress was there and the young saleswoman was "falling all over herself" trying to "assist" the actress. I was looking at items further down that aisle and I maintained my cool; I just nodded at the actress [so she wouldn't think I was ignorant enough to not realize who she was; ha ha]). The positive aspect of Zitomer is the overall good selection. The third floor is the children's section and it has lots of cute items. The first floor has lots of nice cosmetics and lovely "gift" soaps, plus various other items (but mostly very pricey, although the selection is really good). Today I found a beautiful nightshirt on sale for half price (on the second floor), so I was very happy about that. The one (semi)-negative is the sales staff; I find them to be rather off-putting (to be blunt, I think most of them possess a "fakeness" gene). Still, it's impressive that Zitomer has been in business since 1950 and it's a family-owned business. read more

I love zitomers it's my go to pharmacy in nyc - they have everything you can imagine and great prices with unique items

They charge $30 for 2 passport pictures. The rest of the stuff they sell is also grossly overpriced

This review is mainly for the amazing toy store/kids' boutique on the 3rd Floor, which is huge and has a great selection of creative toys and books, with some electronics. So many fun toys - both the flashy commercial stuff and the organic/wooden stuff - and prices are reasonable. Went there for the first time today on way to the Met, and it's now our go-to toy store (Astor Place Kmart also surprisingly good, though the space is depressing). Wish there was background music though, as the HVAC is quite loud and ominous. read more

Always so much wait to pick up prescriptions!!! non friendly staff, borderline practices: they called my doctor without my authorization to discuss my prescription . What a joke! read more

They don't care about there customers or stand by there products. All they said was they couldn't help me and they walked away! I was so annoyed read more

Came here to find a specific costume item and was redirected by inattentive staff members several times. Everything inside is- not very shockingly- highly marked up and can be bought on Amazon for a fraction of the price they ask for. read more

It is all about the first floor at Zitomer that is where all the fun is. General pharmacy, imported hair products and soaps, fragrances, creams and makeup vendors are all on the first floor. Zitomer also has well known brands such as Kiehl's, Bumble and Bumble, Moroccan hair oil. They also have beautiful hair accessories and so much more. A girl's dream. The items are little pricy but it is NYC. I am adding Zitomer to my regular places to shop. read more

Oh my goodness, walking into Zitomer (complete with a doormen who opens the door for you) was like stepping into a bygone era where men always wore suits to the office, women never stepped out without a hat and gloves, and Camelot reigned. The selection of goods here are incredible. Lots of wonderful shampoos, conditioners, soaps, vitamins, and supplements -- not the usual stuff that you see at CVS or at Duane Reade, but lovely luxury goods. The pharmacy is fantastic and carries hard to find items. Yeah, so if you can't find something at DR, then come here. They'll have it for sure. And stay to browse the aisles. read more

OMG if your a product junkie like me- Zitomer's is the place to be! I was addicted to this store for years and now visit occasionally and every time I buy something :) Hair stuff, beauty stuff, makeup, pimple creams, stockings, nipple covers I mean just anything :) They carry good brands- high quality. And I have used their pharmacy as well and it is good, they are kind and run what looks like a family business even if it isn't i don't really know. read more

Zitomer is one of my favorite emporiums anywhere. Three floors of delightful cosmetics, women's lingerie, children's clothing & toys, plus a whole lot more. Last visit I purchased several powder eyeshadow palettes from their own brand, quality on those is very good. The store also carries European brands which are hard to find in the USA. I visit NYC once a year and ALWAYS stop at Zitomer. As one other reviewer said, it's like stepping back in time. Highly recommended. read more

A pharmacy, cosmetics store, jewelry/gifts and children's toys all in one. I loooooooove it here. Granted, it's pricey (you are in a high rent area), but in a pinch when you just gotta re-stock your mustela or naturopathic allergy tablets, this is THE place. Great for browsing and buying. Cute jewelry and hair accesories, too. And a doorman! read more

I would much rather support a small business versus a chain like Duane reade or CVS, however I also don't want to support a business that has lacking customer service. I've been there a few times within the last several months and I feel like I'm being judged when I visit the pharmacy to pick up my prescriptions. The guy is always so rude, has an attitude and takes zero time to know his clients or assist them in understanding how to specifically use the prescriptions. I've literally received better service at target, and I just might start going back. Overall, zitomer has a lot of cute and unique clothing, accessories and cosmetics. They also have a lot of cute face masks. Lots of niche and staple brands available which is nice. Service throughout the store is usually great, it's just the pharmacy that is lacking. read more

Classy, upscale tchotchke and beauty aid emporium. It's huge inside, three floors of tightly packed loveliness. And yet, unless you're looking to increase your headband collection, you will almost certainly leave disappointed. Everything is high quality, but the stock is shallow and limited. Children's clothes, Spanx, greeting cards, makeup, fancy soap--Zitomer has some of everything, but only some, and prices are high. The salespeople are nice, but after I was approached for the dozenth time, I had to leave. If you like to be pampered, this might be the place for you, but it falls short for the more practical among us. read more

Wonderful little apothecary with a vintage charm. Lovely staff with great know how and a sense of humor to match. Fully stocked with everything you need and more especially some of those great little creams and fragrances from yesterday. read more

I am re-posting this review from Dec. 2018, because it appears not to be visible unless you are logged into Yelp. Zitomer is no longer a full-service pharmacy. Beginning in the latter half of 2018, they began to pick and choose the prescriptions from which they can "make money" (that's a direct quote from one pharmacist). If your insurance coverage doesn't supply them with enough profit, they'll refuse to fill your prescription or claim it's out of stock. My wife and I had been customers for nearly twenty years, and every medication they refused to provide was one we had been able to get there in the past. And in each instance, Duane Reade filled the prescription (and accepted our insurance) without issue. We have now transferred all of our prescription drug business there. Who wants to have to guess, when your doctor calls in a prescription or you call in a refill, whether Zitomer will deign to fill it? read more

This is a NYC staple -- part pharmacy, part cosmetics, part kids clothing (labels you wouldn't be able to find elsewhere on the Upper East Side), part endless children's toy section. It sounds like an odd combination, but it works, and has for as long as I can remember. Literally anything you can imagine needing for your bathroom medicine cabinet, toiletries, board games for your kids, big and small Elmos, stocking stuffer gifts, etc -- they will have it. Every narrow aisle has someone available to help or guide you. It's unusual to have a spot like this on Madison avenue in Manhattan -- instead, you would expect to find it on 2nd or 3rd avenue, but Zitomers is a unique spot, and even has a doorman. read more

Good stuff. Staff's a little...weird. Doesn't totally know the stock, which is fine, but there's slight attitude. Not a big deal. Then, after I got my order ready, the attendant specifically and randomly suggested I buy a product that can help with "dark spots and sagging under the eyes". Oh my lord. Speaking as a former model who is used to assessing my looks - good and bad - objectively, dark spots under the eyes has not really been my issue but I had to admire the gentleman's ability to create an insecurity in a person and leverage that to make a sale. It was masterful. I would suggest a less abrupt pivot in the future as it was the abruptness of the pitch that made me question the motive. And also that made it kinda rude. Solid selection of pedicure stuff which is why I came, though. A bit more of a markup than usual, but that's probably to pay for the extra rude/weird thing. Retaining talent like that can be expensive. read more

Could be the best, most authentic pharmacy in NYC. Besides the fact that the store is something out of a 70s Fay Dunnaway NYC film (which is worth seeing in itself) they have absolutely everything along with one of a kind and hard to find products. Zitomers is the best of its kind. read more