Disregard the LV wallet in the pic. But the K beauty supplies were from this store. This store was PACKED! So it was hard to get around and actually browse the items. I took pics of what I needed to grab ahead of time and found most of it. Checking out was quick. read more

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Kosette feels like one of the go-to spots for K-beauty lovers in Koreatown. The store offers an impressive range of products--from an entire wall of sheet masks to trending brands like Fwee. It almost feels like a micro version of Olive Young, which makes it fun to explore if you're into discovering new or hard-to-find items. However the layout is quite compact, and during my visit, it was very crowded--which made it a bit overwhelming to browse leisurely. The tight space combined with the crowd made it tricky to really take my time. At one point, a sales associate was restocking shelves in a tight space and didn't move or acknowledge me as I tried to look at products, which made the experience feel a bit unwelcoming. I also found that staff in general weren't very approachable or helpful, so it's best to come in knowing what you want. Still, if you happen to catch it during a quieter time, Kosette offers competitive pricing and some great deals, especially on popular Korean skincare and makeup. Definitely worth a stop if you're building your K-beauty collection and prefer to shop independently. read more

The items here are great and good prices as well. The issue, like all other 1 star reviews here, are about how horrible the customer service is. The cashier jakelin from what my receipt says, and who I assume was her manager/trainer (bigger girl with ombré red hair) we're so rude not only to me but the girl in front of me in line. Girl in front of me didn't realize they had her items in the bag in the counter and was waiting for them and then the cash register called me up and she was like oh my products? And the cash register rudely said they're right here and then as the girl walked away "jakelin" turned to the red hair girl and said "like what did she expect for me to do, hand her the bag?" And then they made fun of her while I was checking out and I said no I'm ok w no bag and then after I paid they're so preoccupied gossiping about people in the store that she shoved my products off the counter and my foundation in a glass jar (in a box) fell and skidded across the floor and I picked it up and asked if I can switch for a new one. The red hair girl said "um I mean I think it's fine but I guess" and then they immediately started shit talking me and making fun of me for asking?? And I had to go switch the products out and I tried to check to be like hey am I good to walk out of the store and they ignored me so I just left. Horrible and to do it in front of the customer? they could give less of a sh*t. read more

Kosette - Cosmetics & Beauty Supply Near Me - New York, New York

One of the only K Beauty stores in midtown and possibly the city. The store is not terribly large and is awfully crowded most of the time. They have a nice selection of skincare and beauty products. They also have great deals on sheet masks Buy 4 get 1 free or Buy 5 get 5 free. Some of the testers are dirty and messy so I'd avoid them. The staff aren't particularly helpful or friendly at Kosette, but I'm a K Beauty pro so I don't need much help. The staff at Senti Senti in Chinatown/Williamsburg are much more helpful and friendly. If you're unsure of what you want or want recommendations, I'd go to Senti Senti for a more personalized shopping experience. Kosette is overall a good K Beauty store to pick up your favorites in a pinch if you already know what you need. read more

If you're into Korean beauty products and find yourself in Ktown, prepare for a bit of chaos - though honestly, it's expected given the popularity of these products. I've visited this store 4-5 times now, usually with friends, and every time, it's a whirlwind of people browsing through an impressive variety of makeup, skincare, and some rather unique accessories (like cigarette head pins, which definitely caught my eye). They've got a solid selection of Korean masks, with a deal of buy 5 get 5 for $15. But to be real, it's still pricey compared to what you can find online. Still, if you're in the area and looking to stock up or just browse, this spot has a lot to offer. Just brace yourself for the crowds! read more

If you're in KoreaTown/NYC, this is a great cosmetic store. Wide variety of products from face masks, skin moisturizers, serums, numerous makeup from foundations to lipsticks. The majority, if not all products are from Korea so to me are rest for the Asian skin and complexion but I see all nationalities shopping here. Great prices from face masks $1-3 and all types. Foundations, depending on dry, liquid or compressed liquid is $20-50. I love their lipsticks and lip moisturizers. I always stock up when I'm in NYC! read more

It is very hectic and chaotic inside. It gets very crowded and hard to navigate, too. The prices are very competitive and the sales are very attractive. I love the huge selection of face masks from various brands. I've heard that some of the items are expired, but I personally didn't have that issue. I would definitely look before checking out. read more

If you want to have the baby smooth skin of a K Pop boy band member this place is a good start. All kinds of self care items from lotions to soaps to moisturizers to face masks. We picked up a few items which my gal told me were well priced and a good deal. She knows her stuff. Nothing wrong with treating yourself to good skin. read more

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This Korean skincare store is small but has some amazing items that you don't find elsewhere. I've gotten some great moisturizers and vitamin c serums from here in the past that were recommended from the associates. Every time I come here I end up spending way too much money because I'm tempted to try it all. They have an abundance of face masks, nail polishes, spfs, etc. There are a bunch of different brands to try so if you don't like one there's always another waiting for you. Prices are comparable with Sephora so expect to spend $25-35 per item. read more

Kosette - Some skincare items I got - Cosmetics & Beauty Supply Near Me - New York, New York

I went in and asked about the mediheal brightening pads. I wear airpod max's (important) I went up to a girl who was stocking the shelves and her co-worker was beside her. I confuse the name medicube and mediheal. But I knew it was toner pads and said I purchased it here before. The girl wasn't very helpful and just said "well if you don't see it then we don't have it." So I move away to confirm the name of the item I am looking for (since she is stocking maybe its in the back) I over hear her say to her co-worker (mind you my music is paused and im an ear shot away) "I hate when they come in and don't know what they're looking for" Aren't you supposed to be the expert of what you sell? I only bought it once and recently ran out. I pulled up the item and after hearing it and ahowed it to her and she finally knew what I was talking about. Shouldn't the word "medi" ring a bell if you're employed there? Or at least one of you guys know? read more

Kosette has a wide variety of Korean cosmetics at an affordable price for a wide variety of visitors. The only factor that withholds the place from earning 5 stars is the tightness of the building (understandable). read more

I really love Kosette and I make my way down to koreatown every couple of months to stock up on some skin care items . Excellent products and prices and usually best customer service , they help recommend things for your skin type or if you tell them you want something let's say for the bags under your eyes they will recommend something. I've never purchased anything here that I didn't like . I gave 3 stars because today I encountered a very rude employee, I totally understand policy and rules but there has to be professionalism and courtesy when dealing with customers . I was here with my daughter and her friend we just got boba milk tea and wanted to do some shopping , our basket was nearly full and we were almost ready to checkout but the kids wanted to buy some lip gloss so they were looking , we were so rudely approached by a Caucasian woman employee (Sunday 4/4 around 2 pm or so) she told us no drinks allowed in here and we can leave them at the counter and continue shopping , I told her we were literally almost done and I don't feel comfortable leaving mine and my kids OPEN drinks at the counter out of our site, she didn't care so I didn't want to leave all the stuff I already put in my basket so I paid , kids were so disappointed they didn't get to choose anything so I promised we would come back once we finished our drinks . When we left the kids told me they didn't even want to come back and spend our money in a place that was so rude to us , mind you they are ten years old so imagine the level of rudeness we experienced . Fast forward I told them it's okay let's just go back and get whatever goodies you guys wanted , we're in the store not 5 mins and here comes this woman again now telling one of the kids you cant do that ,it was an eyeshadow palette and she wanted to buy it but you couldn't see the colors without opening the front cover , so now I stepped in and said if you don't open it you can't see what color you're buying , nowhere on the box did it say the colors by the way , now my girls wanted to leave .. I ended up buying them two little eyeshadows each (where u can see the color without opening the box ) because I felt so bad and didn't want them to leave empty handed . Anyways it's really a shame to have employees treat customers like this , I'm a regular here and I've never experienced this type of unprofessional behavior before . read more

Kosette - Come here once every few months to stock up on some skin care items , love it ! - Cosmetics & Beauty Supply Near Me - New York, New York

The store itself is great and offers a wide variety of skincare and makeup and other beauty products so i would recommend for those qualities. My one star rating is mainly from the poor attitude we received from the cashier. The cashier asked my friend if she wanted a bag and so she asked "how much is it?" cashier: 5¢ friend: yea thats fine the transaction proceeds and the cashier does not provide a bag, so my friend asks where the bag is. He says "you literally said no bag". I was checking out after she left the store and overhead the cashier bad mouthing my friend to the other cashier. cashier: she literally said no bag! ugh! I know this is a small issue but it is horrible and unprofessional conduct of an employee. I have worked in retail and customer service for years and we just don't think anyone should ever have to hear an employee bad mouthing a customer. read more

This is a comprehensive little multi-brand Korean beauty market with products ranging from moisturizer to face wash to masks. The service is a little pushy, but it's fine to deal with. The girl who approached me - absolutely glistening skin, by the way - introduced me to some products for trouble skin, namely Soon Jung Moist Emulsion and Anti-J Soothing Emulsion, and you can sample whatever is open. They also have some interesting things, like blackhead cleaners, mesh indoor slippers, lip masks, cryo rubber, and snail cream! Prices range from $2-$30. I'm not a huge product or makeup person, but this is a fun shop to explore new beauty stuff. read more

My sister and I were in Koreatown two Tuesdays ago and after stuffing ourselves full of Korean BBQ at Let's Meat down the street, I figured we could use a short walk... or make that a long walk ;D We were strolling around randomly when my sister dragged me into Kosette to grab some scrunchies. And grab some scrunchies we did! We were making our way to the cash register and that's when I saw it: Cosrx BHA Blackhead Power Liquid. I had been looking all over for this in stores and when I couldn't find it, I gave up and tossed it to the back of my mind. I definitely wasn't expecting to see it here. Kosette keeps the testers in the cabinets, but a male sales clerk was nice enough to get it out for me to try. I ended up buying it, though the tester I tried at the store seemed to have a higher viscosity than the one I bought home. It's kinda strange since it's the same exact product... Anyways, this was an overall pleasant trip. The store was extremely clean and we got the scrunchies and the Cosrx. The lady at the cash register did seem kinda tired and unwelcoming when she rang us up, but the male sales clerk more than made up for it with his enthusiasm. read more

I ran out of essence/emulsion (whatever you put after toner) so I shopped at Kosette in search of it. I've always gone to Muji for the emulsion but I got bored and wanted to try Korean cosmetics this time. I had no idea where to start looking, but three staff were available and one of them made helpful suggestions on what product to get. FYI, I asked for emulsion/essence with extra moisture for the winter and the staff suggested Hyaluronic Acid, Moisture Emulsion by the brand It's Skin. When I looked up the product online later, I learned that prices are more expensive at Kosette than in an online store by about $3. I'm satisfied with the service and what I was able to buy, but going forward I'll probably look up products and buy them online first. read more

I'm giving an extra star for the selection. The customer service was very lacking. I asked an associate if I could ask her a question when she was finished with a customer and she waved her hand at me and said "Yeah". She sounded annoyed, even though I was polite. Also, there were three people at the register, when there wasn't even a line. During checkout, when I didn't sign my name quickly for my credit card, the cashier repeated that she needed a signature in a rude tone. If I did have hearing problems, then I would have been offended. Both transactions left me cold. None of the employees at the registers was helping customers and were busy talking to each other when people needed assistance and the store was packed. This makes me just want to shop at the other stores on the same block because the space is cramped and they don't make people feel welcome. People shouldn't get the wrong impression about this neigborhood based on this one store. read more

Great products with affordable prices! All the famous brands but just 50% off! Staff was also super nice and helpful they recommended me products for my skin! 11/10! Would gladly come again!! read more

The store is great and I found sold out products. However the customer service was 0/10 or 0/100. The employee that helped us has on a mask and acted like she didn't want to be bothered. Thankfully, I know some stuff.... I spent over $400 and not even a sample. And to top things off they charged me for bags... minimum to no customer service. I'll continue going to 0035mm. read more

Great place to shop for Korean skincare and makeup in NYC. Conveniently located in Koreatown. The store gets a bit crowded so it might be best to go during less busy hours. But it gets busy for a good reason! Great selection of items! read more

GREAT store! Have been coming here for about 2 yrs and almost every time I spend over $100. Since I spend over $100, they always give me a free gift. Normaly face masks, hand lotions or lip balms. Used to be TonyMoly but I guess now it's Kosette? It's still exactly the same inside. It has great Korean skincare products!!! Prices are good too! I know some people said they are a little pricey and I think it's cause a lot of Korean products are (thankfully) relatively cheap. In this store, I would say the average item is like $20/$25. But they do last and are good quality. And when compared to American or French products, MUCH CHEAPER! I recommend browsing all of 32nd st. There are a few other Korean stores with skin products. I do think Kosette is the better option though. PS: Ask to make an account! Give read more

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Kosette has a small but solid variety of Korean skincare and makeup. You definitely will pay a bit more than ordering from YesStyle but shopping in person is nice since they have testers available for almost all of the products. The carry RomWe makeup which is my current favorite brand. I would come back just for that. read more

It's no longer called Tony Moly , it's called Kosette. But they do still sell some Tony Moly stuff, along with other popular Korean beauty brands' stuff. There's also now an almost secret tiny discounted section once you walk a half floor up some tiny narrow stairs. Make sure to be careful when you're walking back down, you could easily kill yourself if you're not paying attention. So I bought a few things in this discounted section (see my photo). read more

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They sell mostly Tony Moly stuff and face masks, so if you're into that then definitely come here or frequent the other 2 k-beauty stories steps away from this one. This place however is pricier than ordering online. The items I purchased upon research were at least $2-3 more in this store vs. if I purchased them online. We were just window shopping - I'm not sure I will be back. My friend did say that their Dr. Jart products are cheaper than the ones in Sephora, so she found a great deal. read more

The customer service here is not good. The female employees are rude. And on top of that they rush. It's not a friendly environment. Must look or be from where they are from apparently for them to provide a decent customer service. The only reason why I would return is because of the products, not because of this unfriendly cold acting location. read more

This market is great - dangerous great. I came here because the store looked cute and managed to accumulate a whole bag of products - I had to be dragged out by my boyfriend. I'm not sure how long it's been open, but it's located adjacent and connected to a bookstore that I feel like has been in Ktown for forever. Kosette beauty market has something for everything - nail supplies, hair supplies, makeup, skincare, and masks - SO MANY MASKS. Masks for your face, masks for your hands, masks for your feet, masks for your eye circles, masks for your smile lines, masks for your red cheeks. They retail Dr. Jart, Holika holika, It's Skin, Corsx, Faceshop, Innisfree, SNP animal masks, Too Cool for School, Oozoo bear, Tony Mony, Skinfood, etc - I have died and went to mask heaven. I'm really glad I found this store because it retails so many Korean skincare and makeup brands that I usually buy on amazon/online/through Memebox. I'm glad there's a physical store in Manhattan I can check out, try some testers and buy day of. It's a little more pricey than Amazon (example, $14 cream on Amazon was sold for $16 at this store), but for the convenience it was worth it - Amazon/Jolse/etc take DAYS/WEEKS/MONTHS to ship. Also this place has frequently sales so check their instagram page to save $$$$. The staff here are also incredibly friendly and helpful. I do wish they gave out samples thought, but for now I'll be okay with the variety of testers. Great find if you're into Asian skincare and live in NYC! read more

Pretty overpriced but it's better than the oo35mm place in chinatown. They both have a no return policy but at least over here you can exchange. Bought an item that did not have a label on it's pricing..cost more than i expected and I did not get any samples. And one reason I LOVE shopping at korean beauty stores is that they give samples! better off going next door to the face shop or nature republic. decent pricing and have samples ! However, great customer service. Cashier could work on her people skills. read more

As some other reviewers have said, customer service could use a bit of work. I usually stop by at night during the week when it's not as crowded like the weekends, but it feels like the sales associates actively avoid interactions with customers. When checking out, there have been times where the employees are completely distracted talking to each other, which didn't make for the most welcoming experience. In terms of pricing, you can definitely find cheaper deals online, but I think of the extra markup as paying for convenience. From my experiences ordering Korean beauty products online, I've had month long waits only to find out that my products weren't available with no definite restock date. After going through that a few times, I'm completely okay with paying a few extra dollars for products I can use the day of purchase. Kosette carries a pretty wide variety of brands, but maybe their range of products per brand isn't too diverse because I often can't find specific products I come in to look for. For those with some time to spare, I recommend price checking at other beauty stores around 32nd St and 5th Ave since it tends to vary per product. If service was a bit better though I wouldn't mind committing a bit more to this location. read more

Honestly, the last few times I visited Kosette during my trips to NYC, I've had the worst experience. The workers rudeness played a big part in it. The workers there aren't knowledgeable and seemed like they were recommending me the wrong products for mine and my clients skin type (I'm a beauty consultant btw). Every time I asked a question it seemed like i bothered the workers and they kept huffing and puffing, rolling their eyes and glaring at me. When I asked them how come the prices from Besfren Beauty is more cost effective then this store, the workers started trash talking the other beauty store which is pretty messed up because that shows lack of professionalism and maturity. My second time visiting they had some sort of sales on the second floor , I thought the products would be nice and at least expiring in a couple months or so but turns out they SELL EXPIRED products. So if I was you guys I would avoid the second floor. I don't feel welcomed here at all and probably won't be visiting this store anymore. (I've been visiting the store location when there was a Tony moly before kosette) The prices here are marked up so much higher then what it's sold off of soko glam and besfren beauty. read more

My experience was horrible at Kosette. I came in to look for a face moisturizer and lipstick. There were three employees walking around and none of them helped me. I believe it is important to note I am a person of color. As other people came in to shop who were Asian, staff immediately went to help them and tell them about products without being prompted. They even asked if the other customers needed a basket to hold their products, but did not do the same with me. My breaking point was when I was swatching a lipstick tester and an employee came over and watched me swatch it. Didn't ask if I needed help, but stared at me less than a foot away before leaving. I will not shop here again and do not recommend. I felt extremely uncomfortable and racially profiled. read more

This was my first time shopping at Kosette and will definitely not be my last. It's a small store but packed with wonderful products without looking cluttered. I didn't need any help but I was greeted warmly and during checkout the 2 young ladies (I didn't get their names...African-American and Asian-American) working there were super friendly. Also, I had sent an email prior to my visit and received an immediate response from Sunny. Definitely worth a visit. read more

I would steer clear of this store and all other Korean beauty stores in the area. I bought a Dr. Jardt serum that broke me out in an allergic reaction in 24 hours. This is not the first serum or Dr, Jardt product I've used, but it is the first product from a Korean beauty store. I think they're fakes. They claim no refunds, only exchanges, and only on unopened products, which is ludicrous. I got my refund back anyways. Just go to Sephora! read more

Came here like 2 weeks ago w my cousin and mom , I had bought my mom some bubble tea and I understand you have to wear your mask completely up , but my mom took a sip and she was about to adjust her mask and one of the employees (female) comes up to my moms face and shouts "PUT YOUR MASK UP" ... I got super heated for that . And my mom adjusted her mask , then the whole time we were there the same employee and another (females) were just following and watching our every move ... so unprofessional read more

Literally the worst customer service I've ever encountered. The girl working the register was extremely rude. I understand people have bad days but she was just disrespectful. You can't just be giving people attitude, completely ruined my day. I wouldn't recommend this place to anyone if she still works there, I wouldn't want other people to feel what I've felt today. I regret ever going there and spending money, products are ridiculously overpriced. read more

The first time I bought something here I got a VT BT21 lippie stick. When I went home I found out the product inside had been opened/used and that they just resealed the whole box so it looked new. We resolved that problem and I thought it wasn't their fault. But recently I went in and I got excited to see their Tony Moly peach hand creams on sale for $5 so I bought a bunch to take as gifts for friends. It wasn't until I got home that I realized on the bottom the manufacturing dates on them were early 2016. On Tony Moly's website they say "It is generally recommended that most products be used within 24 months of manufacture" and the products I bought were made 3 years ago!!!!! I opened one and it had an odd smell. The texture felt weird compared to the Peach Cream I own my self which I bought online recently. What's funny too is that for these items and few other one that were on sale had a "final sale/no return" policy on it. It's like they knew they were scamming people with old and bad products. Imagine if I never saw the manufacturing date on it and never opened to check one and gave it to my friends who don't know much and wouldn't have noticed. It could have hurt their skin, caused irritation, bacterial infection, etc. I plan to never buy anything again from this store again and I advise everyone to do the same or if you do check the product you're buying very well. read more

Kosette - Manufacturing Date on Tony Moly Peach Hands Cream - Cosmetics & Beauty Supply Near Me - New York, New York

Staff was rude and arrogant. It was a Monday evening so it was slow. From the moment I walked in until the moment I left there was no greeting or even a small smile. I exchanged/ returned a damaged product for the same Undamaged product. They gave me a hard time. FYI There exchange policy is 7 days only! Seriously? I explained I don't live in the area to easily come to KTown. I explained that I received a damaged product and no matter what should accomodate. They eventually gave me the exchange but with complete attitudes. Asian, blond, lead/ manager and white dark haired cashier. read more

A very nice little beauty store attached to Koryo bookstore. It has some Korean beauty and skincare items. I would say this store is a little pricey, I paid $20 for four sheet masks :(. That being said that ladies that work there are super helpful and welcoming. If you're in the area check it out. read more

So I'm really into KPOP I came here to buy skin cream and a big bang album, (I am not Korean) and I was asking for help for skin cream the staff seem to not want to help me at all when I was asking for help any Korean customer that ask the lady for her she was very nice to but for me she didn't even want to acknowledge I guess they don't want $$ read more

They have so many brands that I like and the ladies that work there are so helpful! Will definitely keep shopping at Kosette :)

I love K-Beauty products. They have a decent selection of skincare, makeup and popular Kpop themed items. I haven't been to the other side where they sell albums and books, but they have that too. I last went there about a year ago, very early in the morning, and the customer service was fairly good. The woman who took care of me was not rude at all. This time when I went in, it was super crowded and the customer service was horrible. No one was helping. The cashier looked like she'd rather be somewhere else. I couldn't believe how rude she was. I think next time I'll just buy my products somewhere else, or online. Save myself the bad customer experience. read more