In need of vitamins to assist with the transition of NYC seasons change I was seeking a nearby pharmacy. Customer service is friendly and helpful to assist customers. This local pharmacy carries items or brands that standard corporate chain and franchise do not carry. Shipping is available. Strict return store policy written as a disclaimer on the sales receipt: "any unopened non-prescription must be returned within seven (7) days to get a full refund. Please include your receipt to get a credit of the full purchase price." Oh, well I'd rather be jaded than naïve. read more

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Travis is so friendly and helpful. He is very accommodating and nice. Windsor pharmacy makes it easy to drop off your medication and is very low price read more

So quick and helpful!! The pharmacist was so nice and gave us some great recommendations on over the counter items

Stopped here on a whim and glad I did! Fantastic pharmacy with personal service. Discovered items here that I haven't seen anywhere else (except maybe Amazon- many items were less $$ in store!) It was really fun exploring the entire shop. And Beautiful scented candles that I will treat myself to someday. Francis and Brian are great, I look forward to returning. They operate like I'm what sure pharmacies used to be like back in the day -- real customer interaction and unique attention to detail. Found losenges here that I love! (Note, I didn't come here for an Rx, so YMMV) read more

I had been in high heels for 12 hours straight and was hoping to find some of those little fast flats when I stumbled into this place. When I went in and wandered down the aisles, I saw the lady pharmacist working out a customer's problem with another pharmacist. The pharmacist in the booth was leaning down,examining the woman and they were talking back and forth about how to help her. I come from a very, very small town, and when I was little, the pharmacy was that way (the pharmacist even made house calls!). It even had a soda fountain. Shockingly, I'm not 100 years old, that's just how really small towns in flyover country operated (and to some extent, still operate) 20 years ago. This place reminded me of that, and I knew I found my new pharmacy. When I found the little shoes (this place is a lot bigger than it looks, and they had everything, from fancy face products to umbrellas) and went to pay, the pharmacist was talking to the injured woman, telling her how to dress the wound, what to do, etc. I was very impressed. The injured woman was apparently a regular because she told the pharmacist, "I knew you'd know what to do," and seemed very grateful. That was my experience here. Sometimes you're sick or fall down an escalator and you're hurting but it doesn't really require a trip to the doctor. You can go here and tell these kind people what happened and they'll help you. I didn't even know places like that existed anymore, and in midtown New York? I'll definitely be back, this place was amazing. read more

Maybe you New Yorkers are used to this but me, being from Austin TX and going great lengths to take care of my beauty, I was pleasantly surprised to see such a big and high quality collection of beauty products packed in this small apothecary. I don't wanna start naming the brands they offer because I feel like, by omitting any, I'd be implying they might not be as good and I definitely can't name them all. Suffice it to say, if you know what you're looking for, you might find it here; if you don't, you'll still find the right product as the people working here are both, helpful and knowledgeable. read more

I've been coming here for a few years now. Pros: Amazing products and great location. Cons: Crappy service. I think the associates name was Ellen, she has glasses and older. Such an attitude and very rude. I rather order online. read more

I am a New Yorker and I must say this pharmacy is a GEM. Nancy and the two awesome gentlemen that work there are SO HELPFUL. They have any and everything you can think of. I never have to wait! The customer service is awesome and it makes me walk right past Duane Reade/Rite Aid/ CVS/ Walmart everytime! Good JOB! A- Long time New Yorker and LOVE GREAT PLACES LIKE THIS. read more

Decades ago, these folks gave me a start in my otherwise hopelessly doomed career. Thanks to their training, I went on to achieve better things in my life; much to a lot of astonished friends and relatives who wrote me off as an "86". Windsor continues the Adler family credo of "service". People may complain about a lot of things but to remain competitive in this business you do have a choice of going to CVS or to see someone at Windsor who knows your name and cares about making sure you get your medications when you need it. They also sold me the face cream that cleared up all of my otherwise "incurable" acne. I highly recommend the pharmacy and its staff. read more

This place is usually great but last night the pharmacist and another male customer where in the store without their mask .i stayed for ten mins with my dog they were just chatting no masks with no regard for others .Will not return especially since they have a sign on the door read more

There ain't no ac it's too hot the items are way cheaper at any other pharmacy the staff is rude as fuck I don't recommend this place to anybody read more

"oh my! so this is what people are waxing nostalgic about when they lament the decline of the old-fashioned neighbourhood pharmacy. this place is NOTHING like a duane reade/CVS/walgreens type store!! am i actually getting SERVICE at a DRUGSTORE? Is this friendly individual really asking me if i need help, encouraging me to take my time, checking to see if i have any questions when i look confused???" the above is just a small sample of what was going through my mind as i entered the windsor pharmacy on a bitterly cold saturday morning at 9:30am. I'd just arrived on a redeye from SFO and checked into my hotel. However, the unfortunate realization that this little piggy had left her TSA-approved quart-sized bag of liquids in individual containers not exceeding three ounces (can you tell I do this a lot? :P) prompted me to venture out into the freezing wind in search of a duane reade. Instead, the heavens smiled upon me and I happened upon this little pharmacy. I entered somewhat dubiously, wondering if they would have everything I needed . . . not only did they stock just about all the same stuff you'd expect for at a chain drugstore, they have tons of obscure products that are surprisingly effective. I'd had an issue for the past 12+ months with dry, peeling cuticles, and the cuticle cream I bought for $12 far surpassed the results I'd been getting with the super-expensive salon-exclusive cream I'd lost at the airport checkpoint. The people who work there are solicitous and helpful, but they don't hover unnecessarily either. I love this place! If I could have picked it up and taken it back to SF with me, I would have. Consider yourselves lucky, New Yorkers. . . . . piggy stamp of approval (with healthy, non-cracking cuticles) happily granted! (^(oo)^)v read more

Very cute little pharmacy and I have to admit the pharmacist was very helpful after Duane Reade decided they were no longer going to carry my life saving medication and I had to get my refill as soon as possible. He called my doctor's office and baddabing, I had my prescription within the hour. I take off 2 stars for the fact that they don't take insurance, so my normal $7 refill was $40! Wowza! read more

Was told that they don't take insurance. Minus 1 star. Was sold a $27 ear drop for $300. I think most people would call that over charging. Minus another 2 stars. One-off experience? Think there are others who have said the same about their experience here. Minus 1 more star for consistency. read more

Everyone there incredibly helpful. Pharmacist is very knowledgable and down to earth. Really appreciate meeting her and getting good advice for my 12 year old's symptoms while traveling. read more

This used to be my favorite pharmacy... I cannot say that anymore. The staff is so attentive and friendly, they are quick to ask if you need help finding anything. Last week was unfortunately the last time I plan to purchase so much as a Chapstick from this place. The woman who I believe is the owner was yelling at her employees in the most unpleasant way I have ever seen in my life, I cannot support a business that practices that kind of management style, not only is it unprofessional to do this and have customers be witness to such, what can only be described as "child like" behavior from management but it is also extremely off putting to know that employees have to work with such an unpleasant person and even more upsetting that this is the kind of person who is in charge of this business! read more

I (desperately) needed an over-the-counter medication that I couldn't find at Duane Reade, Rite Aid, Walgreen's or CVS. This place had it and was open at 10:30 pm on a weeknight. They were super nice when I called, and when I arrived to pick up what I needed, they had put it aside without me asking. Customer service! I don't live anywhere near it, but I will go out of my way to shop at Windsor in the future. read more

The pharmacy section is fast and efficient. They offer many imported and specialty items not readily available elsewhere. Apart from the prescription drugs, however, anything bought there and opened, even if not used, is non-returnable. If you complain enough, you will be invited to shop at the corner Duane-Reade. where prices are about a third less and they do accept returned merchandise. Also, the staff is very pleasant to customers at Duane-Reade. At the Windsor Pharmacy--buyer beware! read more