My experience at DESIGNER REVIVAL completely contradicts that of the current reviewers on this site. Today Julie and her especially friendly assistant, Abby, could not have been more helpful and supportive: they even further discounted all three of the extraordinary items I found. I have been frequenting this store for at least a decade and have never left without at least one fabulous item of exquisite quality. The store is tucked away on beautiful E. 81st. between 1st and 2nd. Go in the late afternoon and treat yourself after your spree to a lovely dinner at the excellent Vietnamese restaurant next door LyLy. read more

Designer Revival is a very expensive consignment shop. I have looked at the prices and decided I rather just buy new than pay the price for used. I'm sure if you are able to spend the time returning and returning as items are marked down you may get the item you set your sights on for a decent price. I'm sorry but life is too short for me to spend my time on designer clothes. I do enjoy looking and I recommend you check it out if you are in the neighborhood and enjoy second hand shops. read more

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A friend took me here, first time coming in, prices were ok - the person working here had an attitude though when I had asked a question. The selection was ok, service was lacking. I suppose that was the only downside of my interaction here. Aside from that, I had a good experience. Just don't rely on the service when it comes to the selection of things they have. read more

What a hidden gem in the UES! I was not expecting to buy anything but I found 2 items that I was obsessed with. I got a reversible bomber jacket and a long black leather coat. They were both reasonably priced for what they are! I will definitely be coming back here in the future. They have a great selection of purses, outerwear, and some sweaters/shirts. read more

Designer Revival - Used, Vintage & Consignment Near Me - New York, New York

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Took my first trip to Designer Revival this weekend. I had been hearing about it for a while so I was excited to check it out. The store is surprisingly large once inside - it's made up of a few different rooms and everything is neatly organized and categorized. It's very clean and has such a luxury feel. They had a great selection of designer brands and everything looked very well taken care of. I did not purchase anything this time but I will definitely be back to browse soon. You can also consign your luxury goods here. Open now with safety measures in place! Support your local businesses! read more

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I had wanted to check this place out after seeing photos on the gram. Somehow I stumbled down this street one weekend morning when wandering around the UES. The selection was sick. So many beautiful, custom luxury pieces! Prices are still very high for a second hand shop-- even for "luxury items" in my opinion. It was quite crowded. However, the worst part of the experience was that NOT ONE SALES PROFESSIONAL offered any assistance. It wasn't clear exactly where the fitting rooms were. Had there been friendlier customer service, I honestly might have splurged on a Chanel in the locked closet. Too bad, so sad. read more

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Dealt with unprofessional, rude women (in their 20's) who seemed ignorant about luxury, but are probably not being paid much. DR wanted the merchandise, but refused to give a price, which is illegal. The excuse was: THEY WERE THE EXPERTS. We then said we'd go elsewhere, so they accepted the merchandise and sent a price list, which indeed showed they were clueless about value. Went back to review with the owner Tiffany Keriakos, a woman in her late 50s, who said she was the true expert and "her girls" had made mistakes. Prices were agreed upon and a list was sent. Most prices had been reduced further by $10-20, so that they could pay seller a lesser percentage. We were then told there was a fee to expose merchandise, in addition to the huge % they take (more than most consignment shops ) unless you are selling an item that they judge to be worth thousands of dollars. When we tried to retrieve OUR OWN GOODS, they wanted $15 per item (which would have been about $400) and which could have never sold, as most items were not exposed. When we went in to check, we were told the merchandise had gone to a vintage show out-of-town without our consent. Of course, they did not sell anything despite the brands such as Chanel and YSL. Merchandise was finally picked up last week and thrown into a plastic bag without tissue paper or boxes. Owner of merchandise was not permitted to see her stuff and was even threatened that the cops would be called, simply because she insisted on verifying what was placed in plastic bags, EVEN THOUGH IT WAS HER OWN GOODS. A lot of the items were missing or ruined and are now unsalable. This place is being reported. It is a den of criminal activity. THERE ARE SO MANY GREAT CONSIGNMENT SHOPS IN NY WHO ARE UNETHICAL. DO NOT GO THERE. IF YOU ARE A BUYER, YOU CAN GET MUCH BETTER DEALS ELSEWHERE. read more

Here is the game at Designer Revival. They give you a decent selling price so you think you will get a fair split. What you don't know is they put your item on sale without your consent or knowledge. Now that your pieces are slashed in half, she will lower your percentage down to 30%, 20%, 10%. By the time you get your check it could be $30 for what would originally been $100. Tiffany you are slick. "Micheals Consignment" isn't too far and they don't pull this shady activity. Share the word and avoid this store. read more

10/10 service! I was visiting from out of state and knew I had to visit this boutique! With limited time, I found plenty of great items and enjoyed a lovey chat with the girl working. After I returned home, I couldn't get two pairs of shoes out of my thoughts. I reached out via chat and was able to purchase both even though one wasn't event listed online. The sales rep took pics and made sure it was the shoes I was yearning for. My package arrived today and was wrapped wonderfully with care. I cannot wait to visit again! read more

A consigner's nightmare. Inefficient practices, rude staff, and lack of transparency. Whether consigner or shopper, pursue your many alternatives. read more

It used to be a gem in the neighborhood.. But last time I stopped there I was surprised to see many sweaters with pills all over, overstreached and very old. The items of these qualities you won't expect to see in in high end boutique. Also, I won't recommend to bring at this place new pieces with tag for consignment. I brought a new expensive dress with tag on it three months ago and when decided to take it back it was returned with make up all over and no tag. read more

I went in to look at clothing and a bag and they treated my terribly. I saw someone looking at a Chanel and when I asked to see it they said it was very expensive and wouldn't show it to me. It was a very pretty woman moment and I will never to back and encourage others to question buying from here. They treat people in an incredibly unprofessional manner. read more

I want to start by sharing I own several high end pieces and I'm in my early 20's, however I wasn't carrying any high end pieces around the city that day. I didn't appreciate the way my husband and I were treated. The older white woman that she mentioned is there on Tuesdays was condescending since my husband and I are young. We were visiting and stopped in. The employee immediately warned me the items in the case were very expensive, then continued to keep this distasteful topic. She was happy to show me some pieces but as soon as I started browsing the higher end Chanel pieces she warned me about the prices and was rude. Even mentioned "only Asians and Arabs can afford Chanel at retail price". So weird. Anyways, I used her nasty attitude to my advantage and I left with a Chanel coat at a great price after haggling. I probably won't be back. It wasn't until I was making a purchase that she decided to make small talk. Attitude 1/5 Quality of pieces in the store 4/5 Pricing 4/5 read more

Quality clothing at reasonable prices. Some things are pricy, but that's because they're great quality. They also offer a subset of clothing that is very affordable. Highly recommend. read more

I'm so very pleased. They said they had to have a waiting period, and that is what they needed. They did reimburse me and were always polite and businesslike even when I was not so nice to deal with. I would recommend this store and these owners to anyone. Thank you for all of your professionalism. read more

Thought I was purchasing a male backpack and instead it's a female bag. I live in Arkansas and trying to return, but their return policy is a mess. They do not answer the phone, nor return messages. They want me to pay for shipping and a restock fee. RIP OFF!!! I will never buy anything off line again. read more

Great selection & prices--but completely overshadowed by EXTREMELY rude, obnoxious staff. I popped in yesterday in search of a dress for an upcoming black-tie event, and was truly astounded by the following: - I was neither greeted nor even acknowledged upon entering the mostly empty shop. - While trying on a gown in one of the fitting rooms, one of the employees (presumably the owner?) quickly approached the room I was in, obnoxiously yelled "what's in here?", and then 2 seconds later, before I'd even had the chance to respond, she swiftly pushed back the curtain as I was half-naked & changing! She then yelled, "OH it's a PERSON!" without even apologizing. I was speechless! Why on earth she felt it was appropriate to barge in on a customer in the fitting room like that I have no clue. But needless to say I was not pleased! - About a minute later, while I was still in the fitting room, I overheard this same employee loudly ranting about how annoyed she was that there were people in the store (there were maybe 5-6 customers, at most, in the whole place.) I kid you not, she literally said: "why are there so many people here right now?! I WISH THEY WOULD ALL JUST LEAVE!" And leave I did! Despite the fact that the gown I tried on was gorgeous and fit like a glove, I couldn't bring myself to buy it because that would have meant supporting an establishment that clearly doesn't care about (or even WANT) customers. I also was afraid of whatever rude, ridiculous behavior I would have surely encountered during their check-out process. I will NEVER be back! read more

Disappointed I am writing this review because I am still in shock from my experience there. You know, racism is not always about hosing people and beating them in the streets, or even blatantly calling a person the N-word. Racism can also come in a more silent, discreet manner. So, I am Black and I walked into Designer Revival. A woman who appeared to be in charge of the place was standing there arranging clothing with another worker. I clearly said "Hello." She looked down and initially said nothing. Then within a few minutes of me standing there looking at clothes she very uncomfortably says hello back, with a slight quiver in her voice. I tried to overlook this. I then went into another area to check out clothes and a young white female worker was arranging clothing. It was a small space and only 2 other white female patrons were there. I said hello and she gave me a dirty look, eye contact and said NOTHING. She then kept staring at me wherever I went (keep in mind it's a small space). She amiably answered questions for the white female patrons and was cordial towards them. I have shopped in that store when it was under different ownership and have been there several times. Haven't been there in a while so I am thinking it may even be a newer crew? Whatever the case, I got a very bad whiff of ignorance and discontentment all because of the color of my skin. Never felt that way there before. That's NOT COOL AT ALL. This is a diverse neighborhood and surprise surprise... black people live there too! They need to treat everyone with cordiality when they enter the store. Plus, clothes were very tattered and worn and seemed overpriced since my last visit. read more

Only giving them an extra star because I have been able to sell a few items here, but their customer service and management system needs a lot of improvement. When you drop of your items, you get an email with the prices they'll be listed for and if you have any issues with it, you're expected to call right away and let them know either to negotiate or to remove your items from being listed. The most recent time I dropped off items, I didn't receive the email so I called in to follow up. They said it could take anywhere between 7-10 business days, so I let it go. I leave on vacation, come back, only to realize I never got the email, so I emailed requesting the pricing and received an email back with a few prices I really did not agree with. Unfortunately also included in that email was a quantity of 0 for the items, meaning that it had sold. When I called about how upsetting this was, they explained that under contract that don't need a "sellers" approval to sell at this price. Despite not remembering having signed something that included this, the email with the prices they do send you DOES say to let them know if you're unhappy with the prices, which, if I had received the email as I should have after 7-10 days, I would have done. However, I never got that email and thus never had the chance, despite someone telling me I'd be getting it soon. I was extremely upset about my item being sold at a price I wasn't comfortable with, knowing how much I had paid and the condition it was in (polarized, included cleaning cloth, case, outer box and pamphlet), this was not something I am ok with and no longer feel like leaving my items there is a safe bet. Additionally, when I went to pick up another item that hadn't sold (a pair of shoes), they threw out the box I had left, which, for reselling elsewhere, is super important. When I asked about it, I was asked "Oh, they didn't tell you? They probably threw it out." Nope, that's another thing they didn't tell me and now to sell them somewhere else will be significantly harder. Do not see myself coming back here any time soon. read more

I've been in here a handful of times, and usually, it's lovely--one of the best on the Upper East Side. However, today, it was one of the most awkward and mortifying experiences; to the point, I almost felt targeted (dare I say?) The elderly woman working literally "profiled" me and repeatedly told me "only serious customers could try on multiple items," and proceeded to follow me around the store (to the point two other customers walked out over how awkward it was). It was only when she found out that I resided in the UES (down the street) and worked in media her demeanor changed. I was speechless that this was how customer service now works. The younger girl (who was lovely) was also working and was visibly uncomfortable with how this woman was hounding me and following me around the store. To be blunt: why would I want to try on multiple items, if I wasn't serious about them? She told me "Only serious people could try them on?" I work in fashion--this was wild. More so, I listened to her (for lack of better terms) talk shit about every single person after they left the store? She's lucky I didn't post the video I took and post it on my verified Instagram. I was appalled. Consider what day you shop since Friday is clearly not the day. read more

I heard great things about this place in terms of amazing finds and decided to check it out while visiting New York from California. Yesterday I forgot my mask in my Uber and the lady at the register was kind enough to give me one so I could shop around. There is a variety of items from all brands. I was torn between an Isabel Marant coat and a Chanel cropped coat. I tried them both on and was still going back and forth. Both of the workers stepped in and gave me helped up opinions and I ended up choosing Chanel for the versatility. Both ladies were very friendly and welcoming and the pieces at this store were quality and rare finds. It's a shame I do not live in New York but will make it a point to stop by this shop every time I'm in town. read more

Recently I purchased from designer revival a Louis Vuitton Damier Azure Neverfull. They were quick to ship and even replied to my email quickly awhile back when I had questions on a promo code. I will continue to shop there, especially because they correctly price things in comparison to the condition. In my case the neverfull was near perfect and I am so happy with my purchase. read more

Designer Revival - Louis Vuitton Damier Azure Neverfull purchased from designer revival - Used, Vintage & Consignment Near Me - New York, New York

sloppy overpriced clothes that were probably donated by rich people from the neighborhood that they "revived" poorly. don't make the same mistake as me! they are truly rude people who don't know how to communicate. The service was below standard. They just want to take your money they don't value vintage or designer. They curated a selection of items they are much cheaper and better revived elsewhere. This store is a cheap thrift store at best! It's all for namesake. pathetic! read more

I would leave 0 stars at this point. My husband bought me my first LV purse on 12/21, I was so excited. Well until I received the purse today 1/3 and it's the wrong bag! I ordered a purse at the price of $1060 and received a purse that was also sold except for the price of $775. Huge difference! My purse is now in the hands of the person who paid $775, do you think they will be honest and contact the store saying they received a superior bag? I seriously hope they do. The first 3 pictures are of the bag I received, the last is of the bag I actually purchased. Tried calling the store, get told there is nothing they can do, they have to reach out to the internet manager. Seriously?!? Do not do business with this business, at least over the internet! Update: I was refunded immediately after shipping after I complained that I have a $775 bag and they had money for a $1060 bag. I was offered a discount after I complained that they did not try to make the situation right with me. A whooping 10%, thanks but no thanks. Please note the bag I purchased for $1060 is still on their website now for someone else to purchase. Another honest mistake made???? read more

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First time ordering and I was really super nervous. I don't like their return policy and the fact that i am unable to see who the shipping carrier. Like I said I never ordered from them and with their return policy being the way it is how r we as the consumer soupose to know if it is authentic, have wear and tears, or just not happy with the purchase. Honestly it is like a gamble. Their policy is ALL SALES ARE FINAL!!! If you get a defective item or u want MORE proof of authenticity u have to email them. I really want the purse but there is so many cons. Hopefully they r able to come up with a better way of business so people like us who do not live close to the store can purchase your items. read more

I've only visited this store once like 3 weeks ago & I would definitely come back. Not that this matters but ill mention this anyways b/c readers are probably curious, but I'm a mix of Mexican, Puerto Rican, & Filipino. I was told by a lot of people I look way younger than I actually am (a 28 yr old mistaken as an 18-20 yr old). I rang a bell to get buzzed in & a lady opened the door for me & greeted me. I said hello & that I was gonna take a look around & she happily welcomed me in. Everytime she saw me carrying about 2-3 items, she offered to take them off my hands & hold it in the fitting room for me. Whether it was to make browsing easier for me or b/c she didn't trust me, I was glad for the gesture anyways b/c it was challenging carrying that weight in my arms while trying to reach up a little to browse some dresses. I did like 3 rounds of picking 5 items, trying them on, choosing between the 5, & browsing the store again to try on more things. The lady who welcomed me in & helped me w/my items in the fitting room (not sure if she's the owner) happily said to go ahead & take my time & that she wants me to feel comfortable in the store. I picked out mostly theory stuff, one ralph lauren coat & a Tahari skirt. She even showed me that all my choices (except the coat) were on a huge sale so I spent half than what I thought I'd spend. This lady was so nice to me & this other girl working there was busy restocking and going through bags of items but she did manage a "hello" to me at one point and I said hello back. While ringing me up, the first lady & I conversed a bit. Honestly I was super shy most of the time I was there b/c she was super friendly & I have terrible social skills (not used to super friendly social people) so I was super nervous. I usually enjoy being left alone while shopping unless I ask for help, but I'm glad she continued talking to me. I need to work on my social skills haha. I ended up spending i think $438 on 1 Ralph Lauren wool coat, theory sweater dress, theory skirt, theory blazer/jacket, & Tahari skirt (wish I took pictures to post here). Might stop by this store once a month to treat myself and when I get a job, definitely going to buy a chanel bag. I'm hoping to come across some burberry t shirts one day. read more

I want to share my experience im gonna give this store a 0 star i just ordered online February 21 2020 and then yesterday i called then February 24 2020 i ask the guy who answered my call why i still dont recieve any tracking number for my order and the guy said that the item i just bought on their website is already been sold 2 days before i order it...then why is it still in their fucking website and i still purchase it and paid for it if its already been sold i also recieve order confirmation and email from then that my order is confirm...then i called again today and they said that the person who is in charge to it is not there....im not gonna let this happen again i will make complain u guys are like scammers read more

i ordered the MCM brown handbag. Once the bag arrived the box looked as if it had been through a storm. The purse had no stuffing in it to fluff it out , it was also missing the strap. It came with no return label. I contacted the store via email because they don't take call. When they responded to my email I was then informed the bags a pre-owned which is not on the website. Total of the bag was $451 they will only refund me $380. Stay away from this sight if you are searching to purchase a new bag please bypass this store. I had to pay $20.83 to return the purse and they are keeping $71 from the purchase, meaning i am still loosing $91 dollars for a pre-owned so called designer bag and the strap was missing! BUYERS BEWARE...DON'T SHOP HERE read more

MINORITIES stay clear. Just discovered, and left this store. Really excellent stock of items. I was very interested in a pair of Louis Vuitton shoes (I have the matching denim flats I purchased at a vintage store in London). Not only did the sales associate not say hello when I entered or ask if I needed help, but she went out of her way to ask the other 2 non-minority customers in the store if they needed assistance. Ironically, the associate herself is a minority - I did get a "bye" when left. Vintage clothes, vintage service. read more

i recently just purchased a LV bag from their site, the check out process was easy & i liked that they offered Bi-Weekly Installments. I'm kind of weary purchasing 2nd hand bc of authenticity but i liked the fact i'm offered a authentic certificate which gives me the piece of mind i need for someone who is already unsure. super excited to receive my bag. read more

TERRIBLE Customer Service I recently went into Designer Revival to take a look at a Louis Vuitton bag I saw on the website (and hoped was in the store). I was also hoping to buy some other items as well (i.e. shoes, a belt, and clothing), as I felt I could splurge on some items without feeling overly guilty. I had done a lot of research on the store, and decided it would be a great spot - but I was wrong. After looking around the store, I asked an older woman (who appeared to be a manager/in charge) about the specific Louis Vuitton bag I had been looking for, as I wanted to see if what was displayed was all that was being sold or if they had more (as the online item wasn't displayed). I was snootily told "well obviously what we have out is what we have" and "I don't know why anyone wants to buy one of those bags, I think they're SO ugly." She then proceeded to walk by "more expensive bags" (i.e. Chanel, YSL, etc.) noting "well those will be too much money" - without even knowing what I was willing to spend, or if I would be willing to purchase one. She also tried to sell me a bag that I did not like. I told her the bag wasn't my style and I was not interested, as I came in for a specific bag, yet AGAIN, she proceeded to tell me "I just don't understand, those Louis Vuitton bags are so ugly, why do you want one of those?" The last straw, was her exclamation of "well LV bags are still expensive and will cost you a lot of money, you know that right?" I told her I was fully aware of how much designer bags cost, thanked her for her time, and left. I was planning on buying a few items that day (including the Chanel purse that was "too much money" for me), but after the terrible way I was treated, I refused to purchase anything. If this store wants new customers to return AND make purchases, they need to be treated respectfully. I WILL NOT be returning to Designer Revival. If you're looking for friendly staff who will be willing to help you find items, Michael's - The Consignment Shop for Women is only a few blocks away. read more

I heard from my neighbour (in Holland) about this place and it was amazing. Friendly service too! read more

Designer Revival - Used, Vintage & Consignment Near Me - New York, New York

Instagram made this place look a lot cooler then it actually is. Lady at the register was rude.

First of all, I have no idea why these other people left such negative reviews. I have been shopping at Designer Revival for many years and find that their selection of clothing is fantastic, their prices are perfect and the people who work there bend over backwards to make sure that you're happy with your purchase. I have bought designer bags, shoes, clothing and even fur coats from them and each piece has been meticulously cared for and looked brand new. On top of that, they authenticate their bags with Entrupy, so I can be assured that what I am buying is real. Very few consignment stores offer that. Recommend then highly! read more

DR never let's me down! I live in the neighborhood so I pop in here at least once a month (if not more) and they always have outstanding pieces. The staff has always been good to me and sometimes has given me discounts just because. Over the years I've gotten great deals on Stuart Weitzman and Chloe boots, Marni and Lanvin dresses, Carolina Herrera blazers, and tops from Prada, Fendi, and Chanel... I'm going to need another closet soon because of this store! Bonus points as well for being dog friendly :) a must visit if you're in Yorkville! read more

We order a lv purse on the sept 29 2022 today is October 9 2022 haven't got a tracking number yet I talk to Alex over the phone she said the one I bought was lost or stolen by the carrier am hoping to see a tracking number in the next couple days because am very disappointed it was a birthday present and I showed up empty handled read more

Beautiful selection of vintage and current styles clothing, shoes and accessories. Went today to look around and ended up buying 2 beautiful items very well priced. I highly recommend this place and the lady who works at the front desk. She is a joy to work with! Don't hesitate and check their selections, especially during the Sale Season! read more

I was desperate to find a specific bag for my anniversary trip and I wasn't having much luck but they came through and I found an amazing bag for an amazing price and they made sure I received it in time! A million thanks! KT read more

A neighborhood gem on upper east side, been coming here for years with my aunt who's been shopping here for decades and the inventory never misses. Always super great finds, and great deals, sales associates always very helpful and always have new stuff in store. I have also consigned a few times and Always had a great experience. I highly recommended!! read more

I had the most horrible customer service experience ever! The store manager was so rude to me that I had to write a real review of the customer service and store managers major ATTITUDE. My work friend (who lives around the corner from this place) and I went to this shop so that I could consign some of my designer goods (1 pair of CLs, 3 Chanels, 1 LV wallet, 1 Chanel suit and 1 Gucci dress). The young lady behind the register directed us towards a back office where the Owner and store manager were located. The employee knocked on the door and told them that there were people here that wanted to consign. The owner saw us standing at the door and said hello and tended to her computer. The store manager approached us with a look of annoyance. She never greeted us, smiled, gave us eye contact, nothing! I literally felt like we were bothering her. I first showed her my wedding CL's that has sole protection (purchased on Shop-Hers). She inspected them and said "no' with no explanation. I was surprised by her reaction, it is wedding season and graduations are fast approaching but I put my shoes back in their box and showed her 3 pairs of Chanel sandals. Once again she says "no" to two of them and takes the ladybugs to show her boss (the owner). The owner looked at my Chanel ladybugs and seemed intrigued and pried herself away from her computer to take a look at my other goodies. As the owner approached us her entire body language was friendly. She smiled, gave us eye contact and looked interested to see more. Totally different vibe from the store manager. The owner asked if everything was real. Of course I understood the reason behind her question and answered "yes, I don't wear or carry fakes". She apologized for asking and explained why she had to ask. The owner then looked in my bag and picked up my vintage brown LV trifold wallet. She said "I'll take this' and handed it to the store manager. She also wanted my 2 previously rejected Chanel sandals. My coworker asked her about my rejected Christian Louboutin wedding shoes, she took them out of the box and stated that she would take them as well. My coworker asked her why then did the store manager reject them earlier, the owner turned to ask her. The store manager stated that the CL's did not have the "Paris" logo on the insole. I said Oh okay, I purchased these at Shop-Hers (this shop authenticate everything before shipping). What broke the camels back with me was when the store manager told the owner that my LV wallet was FAKE. She claimed that she didn't see a hologram. That's when I had enough. I asked for all of my stuff back and thanked the owner for her professionalism and suggested that she train her staff. The owner apologized and really wanted to work things out but I was too far gone with the store manager acting like I was bothering her and that my stuff was freaking fake! I will NEVER EVER go to this store, recommend friends, strangers, my worst enemy!!! Based on how I was treated and what my coworker witnessed I believe that I was discriminated against. The store manager first looked at me as if I had no money. Like I stole all of the vintage items I was consigning. I found myself disclosing my salary to justify to her that I could afford these designer items. SMDH Advice to the Owner - TERMINATE that women. She is a horrible employee. Customer service is key to any consumer business. I'm DONE. read more