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    CVS Pharmacy

    2.0 (4 reviews)
    Closed 9:00 am - 7:00 pm

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    8 months ago

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    2 years ago

    On the phone, they can be the rudest. In person, the nicest ever. Boy what being in person can do

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    Walgreens

    Walgreens

    1.7
    (27 reviews)
    4.3 mi
    $

    Today was my second time placing an online photo order at this location. Both times the customer…read moreservice was top notch! This time I had an issue with online pricing which wasn't a problem at time of purchase because the photo assistant adjusted the price at time of payment. Today I ordered a free 8X10 and a $8 wood panel of pictures from recent trips. Both are beautiful and I cant wait to put them up at home.

    Negative experience each and every time, I place photo orders. Regardless of the means of ordering,…read morevia online, the photo app or the machine on location. When orders are stated to be ready they are in fact NOT. I've arrived several times and was told I'd have to wait until later, wait until a manager is able to print orders or something else. The staff is very unprofessional, can be demeaning and ignorant. This is not how business is conducted and patrons of this store should not be expected to deal with this nonsense. Last night I placed an order, time for pickup was 8:51am the following morning . I arrived after 9:45am and was told my order was not ready and I would need to come back later. When asked what time the guy said someone would be in around 2pm! I let them know my order stated it was ready at 8:51am. He went back and forth with me saying it's not his fault whoever worked last night didn't run the machine and I will have to wait for a manager who knows how to run the machine. Another employee interjected when I began to explain this is an inconvenience to customers who place orders and travel in to pickup. She let me know he doesn't know how to run the machine. When I asked if my photo would be ready by 2 they laughed and said no the person comes in around that time. The way I was handled was down right not ok.As I began to walk away I heard someone burst out laughing, I turned and said this type of treatment of your customers is not funny and I will be making a complaint , someone said "fuck you" in a low tone. Sad to say this was not the first incident like this. With different employees. As it is graduation season I suggest no placing orders at this location if you need them by the given pickup time. They did this same mess when I was getting married and I had to cancel my order and reorder through another photo printing store! I hope corporate is able to get this location in order because there is no reason they act the way they do. It's never overly busy, staff just seem to be untrained in professionalism and on how to do their jobs.

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    Walgreens
    Walgreens

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    CVS Pharmacy

    CVS Pharmacy

    1.7
    (43 reviews)
    6.6 mi
    $$$

    When I first started using this pharmacy, it was honestly frustrating because the lines were always…read morelong and there was usually only one person working. Even though the employee would often assist two customers at the same time, the process still felt slow. However, since they introduced their new system with three self-service kiosks, the experience has improved significantly. Even when there's only one employee working, the line moves much faster and the overall process is more efficient. The staff has always been friendly, professional, and helpful, and the store is typically well-stocked with what I need. My only complaint is the phone system. You can no longer speak directly to a live person when you call. Instead, you have to leave a message and wait for a callback, which can be inconvenient when you need immediate assistance. Overall, the improvements to the pharmacy process have made a noticeable difference, and my experiences there have been much better lately.

    Ola the pharmacist is extremely rude, much more than the young man with the bush was. The…read morepharmacist kept asking the same thing several times until I decided to move around so I do not give the reaction so many give by just leaving. This place is sub par and I'd like to note it is worth it to go somewhere else even if it is further away. Ola has no customer service and should be replaced and retrained wherever she ends up. Shawn is on the other hand a better person than the other personnel in the pharmacy and this should be noted.

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    CVS Pharmacy
    CVS Pharmacy
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    CVS Pharmacy

    CVS Pharmacy

    1.9
    (35 reviews)
    3.8 mi
    $$

    This CVS pharmacy is very hit and miss. Some days they are friendly and on point, other days I have…read moreto give them my insurance information "yet again" because they oddly revert to using something outdated like a GoodRX number. I would probably give them one or two stars because they tend to frustrate me with inefficiency with the insurance, texting me my prescription is ready and then saying it isn't when I arrive, or oddly deciding to stop texting and start calling me with an auto-alert about my mediation - I prefer texts and had my app account set up that way! But today, the lady who helped me was great! I went to pickup my prescription that was way overpriced (and when I called in advance the person who answered claimed they did indeed use the right insurance - but of course they didn't). When I arrive I tell her I have two prescriptions to pick up but she can only find one. I told her I just got a phone call the 2nd one was ready. She then looks into it and sees that they had applied one of them on an old account I had when I lived in another state many years ago. Why they would use that account when I they have my Maryland account information and have been using it for the past year I have no idea. She then checks and confirms the price I was given was indeed wrong and she fixed that - saving me almost $20. Lastly she said she would consolidate my accounts so this won't happen again. Now that's service! She should get employee of the year at this CVS, because many of their employees can learn a lot of customer service skills from her!!!

    I just wanted to shout out Fredrick from CVS. He is an amazing employee. He is an asset to the…read morecompany. I felt like he cared for the customer. This is not just a job to he it is an opportunity to assist customers. GREAT JOB FREDRICK.

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    CVS Pharmacy
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    CVS Pharmacy - pharmacy - Updated August 2026

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