This Walmart is just getting worse! The way patrons are treated like thieves is beyond disgraceful. I understand yes people do steal. But not everyone. Today I went in twice in preparation if my daughters birthday sleepover. Each time the self checkouts were all closed and lines all up and through the clothing area. It's always a headache to shop at this location! read more

Walmart - Department Stores Near Me - Waldorf, Maryland

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I took my then 15 month old Shitzu to Walmarts groomer in Waldorf this year and they did a beautiful job. I pray they didn't hurt him much. He older and calmer now and I'm about to schedule him another clean up job. read more

Incompetent ,Rude ,Unprofessional coach Seth with the dreadlock, that one of his Mistress Who is a Walmart Associate too paraded him as the Manager of Walmart Waldorf disgraced me as if I came to steal from them. I purchased hangers from their store so also purchase from online too. Unfortunately, some of the hangers were broken and i went to the store to return it. i was told that they cant collect the hangers from me that i should go and call Walmart and ask them where they always gather all my online purchases and the 200pcs from so that i can return it to whichever store it is from so that i can take it back to the store. My daughter called the customer to ask them question and they answered that we can returned what we bought online to the store. When she said why did they not accept what her mom brought they were just saying nonsense ,they could not defend it Does it make sense? You all need to train your Associate and put the good ones in all Department especially customer service. read more

it is very ghetto. there's not been one time ive visited this particular location and there wasn't an incident going on. stealing. fights. and the staff are rude. the attendants in the self check out dept. stand over your shoulder the entire time you check out, therefore i have to hold my purse while trying to scan items due to the fact i dont know if they're looking in my purse anything. read more

The worst Walmart ever. Dealing with Joyce who's is the customer service manager is the worst experience ever. After dealing with her I'm convinced that she's a radist who doesn't like Latinos. The fact that she looked at me up and down and insinuated that I was lying about my purchase (in front of my family) was humiliating and frustrating. I have nothing to gain from lying. All I wanted to do was return a vaccum that I had purchased a few days ago for another one (same brand and model) that came with a charger. The manager of the whole store (black female with dreaded hair, whose name started with a C) was of no help. After complaint to her about my encounter with Joyce, she stated that calling the 1-800 number will only prompt The corporate office to forward the complaint to her. In other words, my complaint Will just fall on deaf ears. She also stated that what I'm not going to do is make this a racial issue. Especially after I told her that the white couple and the black couples were treated fairly. It's said that the maltreatment from this place is permitted by the cooperate office. At this point they should shut this place down. The good folks that work here should be relocated to a better Walmart. these managers are the cause of this racist and hostile environment. read more

After reading all the poor reviews The Waldorf Wallmart needs to be visited by the corporate regional offices!!!!!!! I had the worst experience ever tonight. I stood in a line that didn't move for 20 minutes. Finally the cashier said her register locked up. So a long line of us moved to the only other cashier who said, "Sorry I'm closed!" I said, "but there is no one working as a cashier!" He said, "Sorry, we are short handed." REALLY? NO Cashiers? read more

Managment here doesn't care about anything. Their don't care that their toilets are flooding and there is no toilet paper. They don't care that their plants never get watered. They don't care if the prices are wrong. Go elsewhere for what you need. Trust me read more

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I went to this store to for a curbside pickup I gave them the parking # and the color of my card, my husband waited for 30 minutes and at the end he had to go inside the store to ask for the items while I was on the phone asking why was it taking so long. I will never ever do a curbside pick up again. read more

This is the worst walmart I have ever been to. There is barely anyone working in the store and the people that are working are of little help. I came in to get my hunting license and I had to wait for 20 minutes before I finally had to track someone down. When they finally came the said the machine was down. Do not come here. There is a much better Walmart 15 minutes away. I hope I never have to come here again. read more

Wow. What a frickin zoo. The employees are not helpful. They complain about their work and the customers with no thought or care of consequences. The store is cluttered and messy. The aisles are super tight. Good luck finding basic items that they should never run out of. The lines are extreme, including self check out. And, the worker who mans the self check out named "Scott" is nothing but a ball of attitude. He won't greet you but stands over you like the warden as you check out. Dude, are "WE" purchasing these personal hygiene products or just me? Scott, also put your pants up, not interested in seeing your underwear. Or, listening to your weekend plans. Avoid. This store is a wreck. read more

When it comes to discounts Walmart is God. When it comes to discount fashion, Target is dragging Walmart threw the mud but, this old Walmart got a facelift. Not a major one but, enough of one to get your attention. It dropped the old blue exterior for the Monochromatic Tan/Sand look. As for the interior, it rocks the optic blue look. Which can kinda make your eyes hurt because it seems really Bright!!! Everything else about the store it remains the same. Still big, still cheap, forever Walmart. The greeters have always had nice attitudes as well as the floor crew. The aisles are really wide. So even if you're big or pretty damn big, you don't feel squeezed. The parking is typical Walmart, Big. So, a facelift, cheap prices, and a lot of parking...can you really beat that??? Don't say the "T" word :0) Enjoy read more

Walmart - Department Stores Near Me - Waldorf, Maryland

I've been living in Maryland for a couple of months now and I am missing SC already. Two times I've order same day pick up, the first time I had to cancel for the delay and today they are doing the same. Holding people's money but not working to get their stuff on time. What is going on with this store and its employees. read more

This Walmart is so Ghetto. Try to return something/ the line was up to the bathroom with rude cashiers. They should just close this location. I will never shop at this location ever. It is not worth it, read more

Be careful what you purchase from this store. They are selling used items and scamming customers. The store manager is disrespectful, have no customer service at all and will call the police on you. read more

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The store was dirty and half stocked. The employees were not helpful. I felt uncomfortable and couldn't wait to get out of here. I will never go again. read more

This store is just a shame. It is never, ever, clean, or organized or is it ever the way a store is supposed to be. It doesn't seem to matter what day or what time of day you go here its always just a mess. The aisles are always crowded with boxes the shelves empty or the things in them filled with items that don't belong there. The people who work there are for the most part very nice, but i have yet to meet one person who was happy working at Walmart. Something should really be done read more

I have to expose this place as the definition of a shit hole. I don't think there is one single human Being that likes being there. I would think a wal mart in a third world country like China would be ten times better. When you get there you almost wonder if you are going to be mugged or pick-pocketed. Every worker there is on a blue tooth. Remember that skit from the Chappelle show about pop copy how they would find ways to not help you and completely disregard what Customer Service is. I could write up a rap sheet of how horrible this place is but if you go onto google maps and google this place here is a link http://maps.google.com/maps/place?cid=7858766141677846106&q=waldorf+md+walmart&gl=us&hl=en&cd=1&cad=src:pplink,view:text&ei=cKomS5OnO5qOygSl653hBw&sig2=CQvfg5cFY1P2kbGVklpmwg you will see how insanely horrible this place is. I was laughing at how unorganized this place was, It was like the customer's organized the store...hah. I really hope this place cleans up cause it is tough to accept that this is the closest walmart to DC. read more

Nothing special what so ever about this walmart. We all know walmart is walmart, long lines only 3 cashiers and 70 people in line yada yadaaa, same stuff. I had to get one thing and i was not having it waiting in line. So i just checked out at the pharamcy. In an out quick. read more

Walmart - Great ole Walmart! - Department Stores Near Me - Waldorf, Maryland

This section of Maryland has the most depressing Wal-Marts in North America. This one is no exception. It's disorganized, looks older and is not open 24/7. Store employees are uneven; from very good to complete apathy. It is better than Clinton, however. read more

This isn't the worst Walmart but it definitely isn't the best either. I can't stand that they are always crowded. They never seem to have enough people on the registers, which sucks by the way. However, some (meaning very few) of the staff will help you if you need something. Those same few are friendly. Oh, please, whatever you do, please don't use the restroom here. Just gross. I gave it 3 stars because I am able to find what I need in spite of there always crowded or blocked aisles and walkways. read more

Walmart - Department Stores Near Me - Waldorf, Maryland

This is one of the worst Walmart's I've ever been to. The lines are always insane without enough cashiers. It's kind of annoying that some of their higher priced items (razors, formula, etc) are locked up, but I'm sure it's for a reason. This place is just annoying overall and I only go here when I absolutely have to. Fortunately, Walmart has such a great reputation that this place keeps a pulse. Even my out of town friends happened to mention their distaste for this particular location. read more

Of course, they had zero of the 4 Black Friday items I wanted because I showed up at 10:30 AM and didn't assault anyone with pepper spray at the buttcrack of dawn to get a $2.98 mini food chopper and a $9.88 griddle. I got some cheap groceries, parked relatively close to the store, and had nice interactions with the staff. This Walmart is decent. For true Walmart scares, go to the ones in Clinton and in Kingstowne. It will make you appreciate this one more. read more

Dirty, poorly stocked, rude employees, overall dysfunctional experience. Target is way nicer, but if you prefer Wal-Mart, the Wal-Mart 10 min away in Laplata is night and day from this hell hole. read more

Always dirty. Not enough staff. Horrible customer service. 0 percent satisfaction. This place needs to be closed and replaced with some other grocery store. read more

My husband and I just came back from your store #1717 11930 Acton Ln, Waldorf, MD 20601. We made an appointment online this morning to get our COVID vaccines for today @ 1:20 PM & 1:40 pm. These times were given to us via the Walmart site as what was available. We both took off of work and arrived at the pharmacy on time @ 1:20 pm to get out vaccines. Upon arrival, we were told by one of the employees working the pharmacy counter that although we had an appointment at @1:20pm they are not going to honor it because they close between 1:30 pm - 2:00 pm. He then asked us if we could come back at 2 pm. We said ok and waited in the store for 40 minutes until 2 pm. At 2 pm, we went to the door that you're supposed to knock on to get the vaccine, and the woman at the pharmacy counter told us that we needed to get in line with the rest of the customers picking up prescriptions, so we did. Then the same lady told everyone that was in line to move to the next aisle over because the line was in the next aisle over. We all moved. Then a gentleman who was behind the counter asked us if we had an appointment, I told him yes. He said that we need to get in another line. We get in the other line, but at this point, another 10-15 minutes has passed and the person in front of us that was picking up their prescription was having problems and we felt like we were getting the runaround. On top of that, it didn't feel like a good experience. There was so much confusion, that we didn't feel comfortable receiving the vaccine from this store. We ended up returning back to work late and overall wasted our time. All in all, this was a terribly frustrating experience and they didn't even acknowledge us or our appointment. Also, it would be helpful for the site to mention that that store does not do vaccinations between 1:30-2 pm, or at least have your site make it so it doesn't share those times with your customers. read more

I have shopped here over Twenty -five years.Nicest people ever from Cashiers to Car department.The Electronics people are amazing!The Shoe department is also very nice and well stocked. I get amazing customer service in Camping /sports also. I am impressed how they really try to keep up milk and frozen stock! Carts done often and parking lot clean!The Eye glass place friendly. I may not say this enough but staff have been there many years and work so very hard to load shelves and are super nice to customers. For volume they try really hard so Ladies give them a break and help be neater in bathrooms.My only regret is they do not sell tires or install,them.Health and beauty is also great they put out lots of stock to keep up but sometimes run low but that is to be expected Great at back to school and holiday decorations displays .They really try for space they have!Good laundry department for laundry products.All round great store.Oh also have a good men's clothing and sock /underwear department!I Find my light bulbs for car here! read more

This was the worst ever experience at Walmart. If you are sitting around not on break and doing nothing then there is an issue. My mother and I went to Walmart to return pictures and the photo lab was horrible. When we got back there we were told that they couldn't do anything. When we got to customer service they had to got to the photo lab and do it herself, even though she wasn't working in that section. The photo lab works stood there looking like fools. My mother and I had been in there for over 45 minutes. The workers we're having a big party and playing music on a tv, with customers watching. GET IT TOGETHER WALMART! read more

This Walmart must be the first Walmart built. It's old, small, dark, danky and never has a lot of things I'm there to purchase on the shelves. I honest to God wonder how the manager keeps his or her job. I refuse to do business with that antiquated dump, I only do business with Walmart online. Walmart seriously needs to take a bulldozer to that building and push it to the ground. read more

Not the best experience I've had and definitely not the best training throughout the departments of store.

I had the opportunity to visit this staple of American life yesterday, while running some errands in Waldorf. Walmart is the retailer we all love to hate, specifically because of the misguided methods we regularly hear about in the media about how the company manages it's workforce, and because of the consistently poor standard of customer service we tend to experience in many of these stores. When it comes to LONG queues, clueless stockers, disdainful customer service reps, and some of the weirdest and disturbed patrons, Walmart definitively takes the biscuit. On this occasion however, my visit to Walmart INSIDE was...average. It was normal. The store aisles and shelves were tidy and organized. Employees were milling about scanning product and reading through print outs and checking people in short queues. Not one was randomly hanging around doing eff-all squared. I wandered through the store purposely looking for coolant and after asking two employees for the automotive section, I found it myself. One of the lads I asked didn't seem to realize his store sold motor oil, coolant, air filters etc. The other young chap simply didn't appear to understand the word "automotive" and literally accompanied his blank expression with a head-scratch. Anyway, away I went to fetch my coolant, and then some bottled water. On the way to the tills I did note that the store was actually in great condition. No merchandise spilling on the floor or strewn halfway off the shelves as if organized by some drunken associate; displays were clean and tidy; the floors were swept and shiny; and the noise pollution was down to a minimal (no bleating children or obnoxious men/women shouting into their Bluetooth headsets). I did encounter several women of different makes and models bloody blocking aisles with their mindless habit of standing in the middle of the corridor with their cart angled so that you had to specifically ask them to please let you through or just go around altogether. But that is standard at almost any Walmart. It then struck me that I had ventured into this store on a random Wednesday and at late morning. I assumed that I had been lucky in visiting when I did. Happy days - I got a normal, average experience at a Walmart. OUTSIDE the store however was the usual pick-and-mix cast off the Jerry Springer show who bring their problems to a Walmart parking lot and insist on sharing with the rest of society. Several people sat in their cars blasting their music at obnoxiously high decibels because they want you to forcibly appreciate their great musical tastes - even a big rotund fellow on a motorcycle was jamming out; angry-looking people raging and swearing at each other over random semi-private issues; rough-looking members of the local community standing around in front of the store mean-mugging everyone approaching the front doors as if they're going to spontaneously combust and start a fight; employees in headphones roughly pushing around carts and casually contorting them around parked cars; dodgy-looking lads shifting around nervously and walking in-between cars and looking around furtively; and people parked in the middle of lanes just sat there possibly waiting for Christmas or for a parked car to suddenly vacate a space. Although I am usually internally doing the "happy dance" every time I drive away from the parallel universe that is your average Walmart, on this visit, I was overall pleased with the quality of the store INSIDE. If I do return here it will definitely be on a Wednesday and late morning. In the meantime, take care of yourselves, and each other. read more

This is not a walmart, I have never seen such rude nasty service reps ever, I swear I heard a manager tell a cashier to get her ass up there now so the manager proceeded to get off the register as if we need shortage of registers we need as many cashiers as we can get the lines are Going to the back of the store and she got off the register to go to the damn McDonald's like you have got to be kidding me!! That was the only time they ever saw me and I've lived in Waldorf 3 years and I have never went back read more

There is a knack to shopping at Walmart, specifically this location and I'm going to share it with all of you. Get there first thing in the morning if you can. I believe they open at 6am. If ever I need to shop at Walmart, I am in by no later than 8:30am and out no later than 10am and 10am is pushing it. It's wonderful that time of morning. There are no lines or massive crowds. I gave this particular location 5 stars, simply because I get there early. I will NEVER and have NEVER visited a Walmart after 10am on weekends, the first of the month or any time prior to a holiday or on a holiday. If you do, you are just begging to be frustrated. read more

Why are they ALWAYS so crowded?! Oh my gosh! I need to try the one in La Plata out.

Staff is rude, customer service sucks, store is over crowded and just a complete mess.

I'm sure it could be worse, but probably not by much. Always dirty, always crowded, never enough check out lanes open. Employees are rude and unhelpful. However, it's Walmart. Still low-priced and most of the time I can find what I need. Still, if you have extra time, it's well worth the extra driving to visit the one about 15 minutes away in La Plata instead. read more

Visited the Auto Care Center for a balance & pressure check in Dec 2015. The job was completed but the Service guy broke my wheel lock while re-installing my tires. I asked him to removed the wheel lock from the lug nut that was on my tire and he said "I can't, we don't have the tool needed to remove a stripped wheel lock." (REALLY) He told me to go to the nearest tire shop, have them remove it, pay for it, come back with the receipt, and they would reimburse me. Put the note on the receipt and sent me on my way. What kind of business messes up their work & doesn't have the means to correct their wrong?????? What he should have done is called the shop, made arrangements for me to be able to drive up, get the wheel lock , removed, and do the work needed there since I wouldn't be able to drive with a missing lug nut (as I was told). Not a happy camper read more

Seriously there are crazy problems. They have about 50 TVs out on the shelf but none of them in the back. And not because they ran out, they just don't stock them anymore but refuse to take them off the shelf. Then they want me to run all over Southern MD looking for the tv. I'm not jumping through flaming hoops to spend $700. Complete waste of time. read more

Very poor service!!!! I went to the Walmart to exchange a battery that stopped working within a year, but it had a 5 year warranty. Of course I had to remove the battery from my vehicle and haul it down to this Walmart on Acton Lane in Waldorf, Md. Why did I go to this Walmart (convenience became inconvenience)? They don't know the exchange policy, unprofessional, and rude. They seem to be stuck in a cookie cutter factory with no leadership. I was told that I could not exchange the battery without a drivers license. The Policy states that I must have a government issued ID. I provided them with a Veteran Administration card with photo, Social security card, a credit card and a photo of my drivers license. After calling the corporate office who said they should accept what I had as ID, and talking with the manufacturer of the battery, who said I did not need ID. The manufacturer then spoke with the assistant manager about the procedure and the assistant managers became belligerent with me and the manufacturer, instead of trying to solve the problem. Three hours 18 minutes later, I left with no battery and frustrated. A battery that has a 5 year warranty dead before 1 year and Walmart refused to honor. Is this the type treatment one should expect from Walmart? Is this the vision the Walmart Family had for treatment of its customers and vendors? -Disappointed USMC Persian Gulf Veteran read more

Hands down the worst Walmart I have ever been to. The store was disorganized and messy. A couple basic items that I expect to be available at any Walmart were out of stock at this one. The cashier was friendly but she over filled my bags. When I picked up one bag it tore open, a glass syrup bottle fell out and shattered all over the floor. read more

Absolutely the most rude lazy people on the floor ever. The store is usually filthy, and the attitudes are terrible. Going to La Plata from now on. read more