What happened to the clearance section? Like, the clearance section used to be a pretty prominent…read morespot in one of these stores. Instead, now you have to go on a scavenger hunt to find a clearance item in this store and then another one when you go to a different department. I always come into one of these to up my stock when it comes to my undergarments. However, at this location, they were out of my size in the type I was looking for. Plus, it felt like that section was lacking in selection and quantity. I browsed a bit more, looking at the styles. I wanted to grab some shorts, but I decided otherwise. I did check out the novelty tees before heading out of here. I did enjoy some of those.

They are currently open for their soft open! Different sales going on throughout their merchandise…read more Great finds, helpful staff. I was checked out by Bailey. She was friendly and fast. The store is well lit, organized and clean. Including the restrooms and fitting rooms! Great selection and awesome value! Price checkers helped me see what the sales really were!! I had to return the next day. All of my items had sensors on them, every item.

Banana republic. They have oversized and petite size…read more I wish they have petite oversized. Store is super clean and cozy.

Picked up online order. Made order at 3am. Received text at 8:30an that order was ready. Smooth…read moreprocess.

On September 5 & 6, I had the best store experience shopping at the Loft store at Stonebridge…read morePotomac Town Place. All of this was due to Associate Jennifer. Her welcoming smile and salutations upon entering the store draws one in. Her experience with selections that fit & look well on one is exceptional. The no pressure to purchase was so refreshing that I found myself spending over 300; and purchased a lot during the 50% sales for my granddaughter and myself. All the staff there are welcoming and experienced in sales & clothing selections. very enjoyable experiences!!!

One of my go to smaller locations in comparison to some of their other locations. Nestled…read morecomfortably in the middle section of Stonebridge, you cannot miss it. The ladies here are very helpful. They are always willing to help you find what you are looking for, including styling tips, if need be. I'm an effort to stay technologically savvy, I noticed most of the registers are gone and they have moved to a iPad like system. Dressing rooms are always clean and are very spacious. The store is very clean and looks barely shopped but everything is always neatly organized so you never feel like you are rummaging through the items for sale. Last but not least, if you see something you like and they do not have your size, the ladies also offer to order it for you and have it sent to your home. Parking can be a hit or miss, if you are lucky enough, you'll find a space out front, if not there is plenty of parking behind both sides of the town center. Oh yea, open the door with caution, even though it looks light, it's kinda heavy!!

I thought this was a place that was more of a consignment shop for authentic items but i was…read morewrong... it's a nice store just not what i was looking for. I am NOT knocking the store at all I'm just saying. 3 stars for a clean store and nice staff!!!!

I talked to the business owner from 11:12am to 1:51 pm . I spoke with the person about pricing, and…read moreAlso let them know the time I should arrive there. I got there all the doors were locked ! I called multiple times I got no answer but a message saying please text me. I texted the owner and received no reply. Terrible business ! NOBODY SHOULD HAVE YO BEG ANYONE TO SPEND THEIR MONEY! I would not recommend!!!!!!!'

Here's the skinny…read more. I'm a big man who purchases big clothes. If you need dress clothes or to look good, this is where you should shop. I've seen sizes up to 9x. Purchased everything from dress pants and jackets to golf or t-shirts. Price point is a little high but there are discount racks for those of us who aren't rolling in money. Tie selection is nice, store is comfortable and clean, and the manager knows his stuff. If they don't have it, he can order it.

Compared to normal DXL shops....this place is really small and limited on items. Had little…read moreinterest in returning.

THE BEST customer service shoe experience I have EVER had. I have big feet, so past experiences at…read moreother Comfort One's have more often left me deflated. I had an upcoming trip & knew my present sandal situation would make my travels uncomfortable. After lunching with a friend, I came across the store and reluctantly gave it a try, expecting no more than one option in my size, and likely the ugliest. Kofi & the ladies listened to my needs, took a 3D measurement of my feet, and found several options to cover not only my basic sandal need, but also the cute sandal & basic sneaker areas of my life. They didn't even push me to buy everything now, just know what works for me and what I can come back for after purchasing what I need now. They were honest about what I might not like, but needed to at least assess the fit of before showing me. Kofi was wonderful and understood my shoe shopping plight. They WILL be seeing me again.

rude and uppity to a simple question of a style shoe being looked for , yea you're an orthopedic…read moreshoe place that means jump down someone's throat if they say they're looking for a certain look of a loafer they have seen. Very very easy way to turn away customers

I haven't been to Forman Mills since college (I'm not telling you how long ago that was. Mind your…read morebusiness... :). ) Back then, it was a great place to get cute, disposable clothes for cheap. It was basically lying Shein, before Shein was Shein. I didn't even know they were still around, but when I passed this one, I figured I'd stop and check it out. It certainly has the same minimalist look that I remember so well. Ahhhh...nostalgia. I was looking for a few lightweight tank tops and t-shirts for an upcoming vacation. Nothing fancy. Something colorful, breathable, lightweight, and disposable. I found a number of things that fit the bill, and even found items from a few brands I recognized, including New York and Company. I eventually headed towards the fitting room, only to find it blocked off with a sign saying it was temporarily closed. I had to chat with one of the cashiers and she told me that the fitting rooms are actually closed permanently. Since Forman Mills was bought by Shoppers World, they notified the employees that effective immediately, they were to permanently close both the fitting rooms and the restrooms. I don't know if this is because of rampant theft or what, there are massive signs hanging from the ceiling directing customers to both the fitting room and the restroom, and that neither of them are available to the public. And it's especially callous that only employees are allowed to use the restroom. There are more concerned about their inventory than they are about offering a common courtesy to customers. Fortunately, their return policy allows for returns within 30 days with the tags on in a receipt. So I was able to buy the items I was interested in, keep what worked, and return what didn't. Definitely not an ideal process and I could see how a lot of customers just wouldn't be bothered. Fortunately for them I had time that day. The cashiers themselves have no sense of urgency whatsoever. They also don't know how to prioritize time. After waiting in a short line for an exceedingly long period of time, I placed my items on the counter for checkout, only to find that the cashier has decided to move hangers to the rack and do some other things to tidy up her area after having us waiting for so long. The counter space was large enough that she did not need to do those things right away and she could have easily done them when the line died down. When I returned to the store to return the items I had purchased, the same cashier and another of colleagues were leaning against a piece of furniture behind the counter having a casual conversation while there were people waiting in line. There are people waiting to check out and these folks are looking right at them and continuing their conversation. Unacceptable. I walk over to the customer service line and get the nastiest look from someone who are later found out was one of the managers. She never acknowledge me never spoke, never said "Hey I'm helping another customer I'll be with you in a second". Just looked at me like I was ruining her day. After an impossibly long time, she finally acknowledged me with "What do you need?" I told her I'm here to make a return. She directed me to the next cash register over and was nasty and rude the entire time. I immediately reported that experience to management because someone who behaves that way should not be customer facing, and should definitely not be a manager. Aside from rude and unhelpful cashiers, I also hate how they damage the clothes Well inserting the tags. The original manufacturers put the tags under the arms or somewhere thicker that won't leave holes. However the staff here put them in the thinnest part of the garment, which leaves conspicuous holes. I don't know if they do this on purpose but it ruins a perfectly good garment. And regardless of how much we're paying for the garments, we deserve to receive them undamaged.

Prices are very reasonable and they have a variety of items clothing, shoes, men clothes , house…read morewhole items too.

I am always happy to donate here. Whether through pick-up or drop-off, the workers are very…read morepolite, friendly, and timely. I appreciate the ease of scheduling and maintaining pick-ups.

I've been to this location twice and have yet to make a purchase. I did get a few pics of some…read moreitems that I found interesting/cute. This is definitely a "no frills" thrift store, so you have to do some digging to find any gems. It's clean, organized and spacious, so that shouldn't be an issue -- if you have time. Maybe one of these days I'll actually buy something... __ I thrift. @DCthriftish I eat. @f.hux