Based off a family recommendation I made an appointment with Steven and couldn't be happier (I'm visiting the area for just a little while and have struggled to find a go-to nail tech). He was very precise and his nail art out did the inspo. Would highly recommend. I've also heard Lynn is great too. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

First time getting my nails done in AZ and it went great! I did a walk in on Sunday afternoon and I believe her name is Tammy, she helped me right away and she was very sweet and did a great job on my pedicure+gel. She also carried a nice conversation and we got to know more about each other. Very nice spot, great vibes and nice people.. awesome massage chairs.. do recommend read more

Cute-Icle Nails & Spa - Pedicure - Nail Salons Near Me - Surprise, Arizona

Where do I begin? I feel kinda bad leaving a low star review because the girl was very nice & I'm sure she doesn't make the prices so this review is for the MANAGEMENT of the establishment, not the employees.... Nail places have gotten a little ridiculous price wise, I know, BUT they told me on the phone that a full set starts at 50. I get there & they tell me it's 50 for the set + 5 for the length (which wasn't long AT ALL) + 5 because I wanted 2 colors + 10 because one of those colors is flat black. I opted to not get them done, I just did a pedicure but heres a picture of nails I asked for a price for. What "length"? Lol Oh and the $39 pedicure i paid for says "8minute massage", she did 5 barely lol read more

Cute-Icle Nails & Spa - Nails - Nail Salons Near Me - Surprise, Arizona

Very clean and organized salon,book an appointment because they are busy,but for good reasons when you do quality work. Stephen and Phillip do amazing work read more

When I first came it they were very nice until it was time to do my nails. The people here are so judgmental and very rude. They don't listen to what you have to say when you're the one paying them. I do not recommend this place what so ever. read more

First time visiting. Front desk sat me in a chair without my feet in water. Proceeded to sit there over 5 minutes before someone came. Took polish off and cut and filed before my feet touched water. I've never seen anything like it. My tech was Michelle and she was rough and not friendly at all. I was there less than 30 minutes so obviously it was rushed. I won't be back. read more

I just moved to surprise in November and in that time I've visited this establishment probably 6 times. The pedicure or manicure itself is always good (that's why I'm giving any stars) but the owner is so mean to both her employees and customers (unless she's working directly with the customer which is appointment only for her). The entire time I'm having my nails done the owner screams from the front of the shop to the back at her employees. It ruins the relaxing environment and Cleary makes the employees uncomfortable as they begin whispering anytime she yells. Anyways, my sister and I waited 45 minutes a few days ago for a pedicure. We ended up leaving because the owner was so extremely rude to us. Our feet were put In water that was cold it was extremely busy so I tried to get someone's attention to warm it and the owner heard and said "we don't soak until you're ready for the pedicure cause you'll wrinkle". I reply"Ok but I have water and it's cold" "yeah we have a method we know what we are doing" so I remove my feet as cold water isn't pleasant. She walks by and yells "seriously NOW you don't want to soak?!" I again explained that the water is cold that we've been in water for 20 minutes. She laughed and walked away. Finally 20 minutes later still no pedicure (which Normally is fine but we weren't told about the wait) we decide to leave to which she yells again "we just wasted water on you this is why we don't soak customers till they're ready for the service" for a THIRD TIME I tell her we didn't ask for water just for warmer water. She doesn't listen and we leave. Never going back. It's a shame because otherwise it's clean and friendly but the owner is terrible read more

Love love love!!! I just moved to surprise and was looking for a nail place but most have TERRIBLE reviews. My friend recommended this place and I am so grateful!! Daisy did my manicure and they are BEAUTIFUL and she was so sweet when I added add-ons or needed change done! I didn't get the name of my pedi but she was so sweet and gentle normally others at other locations are so rough but she was great read more

Cute-Icle Nails & Spa - Nails - pink powder - Nail Salons Near Me - Surprise, Arizona

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I was there on 6/14/25, today is 6/18/25 and my nails are already this bad. A lot of lifting happening and crack nails. Usually my nails last 3 weeks when done correctly. My nail lady was very rough and in a rush to finish to attend to her regular client. Not the one to complain but this is one of my worst jobs done on me. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

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The front/waiting area is super cramped. The whole place once you sit down for a service is really nice set up. But once my nail tech came up to me, immediately said "how do you want your nails". No how are you just straight to the point. But afterwards I asked her how she was doing, she was rude and would just stare at me. I was given the nail colors and she was demanding my hand. I asked if I could look for a nail color first and she rolled her eyes and I know she was talking shit about me to the man next her. She also had me get up to get the nail color for her. And the cherry on top was when she sneezed twice without turning her head or at least covering her damn nose. She did do a good job on my nails but she could work on her customer service skills. I was there on Feb 1st, 2025 around 2pm. After reading a lot of the reviews for this place, I've seen the same thing about customer service. I usually go to a friend that has her own nail business that doesn't nickel and dime you on everything but since I moved I no longer get to go to her. This place reminded me why I hate going to nail salons. I don't need or pay your attitude. Don't like your job? Get a new one. read more

Very polite staff. Very thorough pedicure. This was very relaxing! They even massaged with hot stones.

First time visit and chose the Pedi Plus $37. My customer service representative, Steven was awesome! He was courteous, professional, personable and efficient. I will definitely revisit in a few weeks for probably an upgraded package. Also, they are across from Walmart, Panda, Chipotle, and other establishments. They are located on the west of the 303 freeway on Waddell. read more

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Rude. Won't be going back, ever! They don't speak English. They just grunt at you. Again, they did a terrible job thick lumpy nails. I don't mind paying for a nice job, but it was very expensive. Everyone seems so unhappy to be there, like they hate their job. Just not a nice place to go to. read more

The best salon ever Van is so great lady and all staff I would recommend everyone the best nail salon in the world everyone friendly and very clean salon read more

The waiting area is cramped, but the rest of the space is beautiful. Great layout and plenty of seats. Service was as expected and the techs were very quiet. I don't think my tech spoke a word to me the whole time... Nails turned out great though so I'm happy. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

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Michelle was extremely rude and unprofessional. 10/10 don't recommend. I told her my toes were uneven and she literally called me crazy and refused to fix it. I payed $63 for a just the basic pedicure, just to get uneven toes. read more

Cute-Icle Nails & Spa - Uneven toes - Nail Salons Near Me - Surprise, Arizona

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I love this salon! have been going to this nail salon for over 3 years for nails, pedicure and wax. They always care for my needs. read more

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Took my daughter in to get her acrylic nails removed. This is what we got! They were using a nail tip to take them off. They never soaked them in acetone or filled them down before trying to remove them. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

I went in for a pedicure for the first time in about a year. I came out with scrapes/ scratches on my leg and my toe bleeding. I did say something the first time I felt the guy scrape my ankle and he said, " sorry ", but then kept using the purple sponge looking thing. I have a total of 5 scrapes/ scratches because of him. Lesson learned, that's twice in a year. I won't go back. read more

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Horrible experience. Nail tech asked me if I wanted my nails shorter, I said no. She shortened my nails anyway. Did not clean up my cuticle. Did not even up the nails. Pissed about how my nails look. Paid good money for a crap job. read more

My first thought when I walked in as a new customer was "danggg, this place is nice!" I'm glad it was pretty so that I had something nice to look at while I sat there waiting for 30 minutes past my appointment time. They did an adequate job but I'll still stick to my regular salon and use this place as backup. The edges of my nails could have been cleaner. They were also supposed to be square but they came out pretty rounded. As far as colors go, their gel selection is fantastic but I get the sns/dip manicure and they had maybe half the selection as the salon I usually go to. This place is clean, very pretty, and the prices are about average. I paid $40 for my dip manicure. read more

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Another wonderful experience today with my girls for Mother's Day. We made a reservation two weeks ago to make sure we could get in and we were seated right away. Thank goodness for that because by 11 the lime was outside. We all knew exactly what we wanted and they all came out even better than I envisioned. The massage chairs were wonderful especially since I was rear ended about a month ago. The ladies were friendly and it made my Mother's Day great. read more

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It's been 3 years since my last review, time flies. I have lived in a few states since my last review receiving services from other salons. I can say this salon does a great job with powder, acrylic, and gel. I don't have a specific tech, they all do a great job. Even with new management the atmosphere and techs are all the same. The waiting area is small because they try and seat you immediately, even if they are super busy. You may be moved around depending on the service requested and the tech that becomes available quickest. If you have issues with your nails (breaking, bubbles, chips, etc) they are happy to resolve any issues. The prices have recently increased due to "COVID". It appears to be 15% across the board. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

I always get pedicures and the gel dip powder with Gina, she is the best! I would recommend making an appointment they are usually pretty busy read more

Cute-Icle Nails & Spa - Gel dip powder - Nail Salons Near Me - Surprise, Arizona

Mia does the best nails-full set of anything is always beautiful I can go and relax and enjoy the music they play read more

This is a very clean and well-organized spa and their attention to detail/ customer satisfaction is superior. The interior is designed in circular patterns that are friendly and calming. I am so grateful to have found this gem! read more

We had appointments today. I was scheduled to get a pedicure, soak off my acrylics and get a regular manicure. My pedicure was fine, no complaints, which is why I gave them 2 stars instead of 1. They didn't soak my acrylics off during my pedicure which is nice when other salons offer that. It's definitely a time saver. So after my pedicure they sit me at a station to start soaking. After 15 minutes sitting there I look around and my tech is now doing a pedicure. After a few more minutes a new tech, I assume is the owner, told me she would finish my service. I told her I just wanted them soaked off and a manicure, no polish. She drilled down some of the melting acrylic and told me to soak for only 7 more minutes, 15 minutes later she came back to drill it down more and told me only 3 more minutes. By that point she left a paper towel there I grabbed it and started wiping away the goo of melted acrylic. She came back after another 15 minutes when I told her I was done. I no longer wanted the manicure. Just get me out of there. She had the nerve to tell me my cuticles were very dry. I said "well yeah my hands were drenched in acetone for an hour, what else should they look like?!" I left with acrylic still on my nail beds, charged the 10 bucks for soaking off. Acrylic is all over my fingers and palms. And there was no apology from them. Instead it was my fault because the acrylic held on too tight to my nails. I should've been filed more than twice in a 1 hour period. Note for the owner: if you guys are so concerned about time, that you are double booking clients then you really should have some time saving steps in place. Soak off the nails during the pedicures. This saves you time, and the clients. We won't be returning. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

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Took my daughter in for prom nails. I will say they looked beautiful. Pricey. $194.00 before tip. 8 days later, three have come off. We went back to fix the first one that came off and we were not met with friendly service. Very disappointed in the longevity and customer service. We will never be back. read more

I always get my nails done by Lynn and she is the absolute BEST! Pays attention to detail and recreated my inspiration picture perfectly!!! 10/10 and would recommend to everyone!! read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

Our first time here after looking at their services and prices on their website. It said $23 pedicures but when we got handed their service sheet that price was $30 and then we both got upsold to $39 and $56 which was a bit of hard sales tactics. What we got for service was definitely not worth $95. When paying for this average service I told the lady that they needed to update their website to reflect current prices. She said oh that's old pricing on their site. They don't care and we won't be back. Don't come here you won't be happy with the service or the price you pay, sadly. read more

This Salon has such good pricing compared to other salon that are very pricey. Every technicians were so nice. Excellet service and completely got what i wanted. There was a color i didn't like and i speaked up that i wanted to change it. They were happily to change the color for me. The music was so realaxing and i slept during the pedicure read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

Been going to this nail salon for 4 years now. Amy is the best! She is kind and accommodating. I'm very picky with when it comes to nail salons. This is my place! read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

Excellent customer service. They always provide what I ask for. They are always up for any task. Highly recommend. Every technician is amazing. read more

Cute-Icle Nails & Spa - The store location - Nail Salons Near Me - Surprise, Arizona

10/10 recommend, always come here to get my nails done. They have great service and made sure I liked my nails. The nail tech I had was Steve and he did amazing. The vibe is great, it's calm and great for going with friends. The music isn't too loud either. read more

Cute-Icle Nails & Spa - Almond French Tip Nails - Nail Salons Near Me - Surprise, Arizona

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I don't know why I keep coming here. Would zero star if I could. I have been hurt the last four times I have been here. I'm not normally one to complain but it doesn't seem to matter which technician I get I leave with a torn cuticle (ironic) or a blister. Additionally they really don't seem to care how your nails turn out. I'm color blind and I can't just show them a picture of what I want nor do they care to help me with the colors. Most I enjoyable pedicures ever. Last night I received a blister on the bottom of my finger from the technician squeezing my finger. I'm not going back. read more

Cute-Icle Nails & Spa - Nail Salons Near Me - Surprise, Arizona

very good for doing designs. pedicures are the best! my nails are absolutely gorgeous and I love them!

I asked for the 39.00bpedi, but they did the 56.00 pedi and acted like they did me a favor. The manager did my nails, ignoring my request and kept stopping to "manage" will not go back read more

Gina was AWESOME ! Recently moved to Surprise, tried the place one time previously, they were short staffed and extremely busy. That time they did an okay job, I have gone to a couple other places since. The other places are always busy and in a rush. May 2, I took off my own dip nails and yes they were tender. Decided to give Cute-icle nails another chance....so happy I did. My techs name was Gina and she was super gentle, did not rush anything, the nails are the perfect thickness and she did the hand and arm massage. I look forward to having her do my nails when it comes time. I will make an appointment with her. Thanks Gina! read more

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First time in and will not be back. I have never had a worst pedicure. First and foremost when we came in we sat in the chair with no water or anything for about 10 minutes. Then my technician was extremely rude because I didn't want gel on my toes and proceeded to talk smack about me to the technician next to her, which I understood. After my half-assed pedicure, I noticed my nail wasn't even fully painted but at this point just wanted to leave. If you want nails that look like a 10 year old did them, this is your place read more

Cute-Icle Nails & Spa - Bad Pedi - Nail Salons Near Me - Surprise, Arizona

I went and had Phillip as my technician. He was absolutely the sweetest! He listened to what I wanted and was so kind when I explained I was going through a tough time and may need to wear my sunglasses inside because I was hiding tears, etc. he didn't carry on conversations with other technicians, he kindly and quietly gave me the much needed pampering I was dying for. I will request him EVERY TIME moving forward! read more