The service was okay, the man the brought the food to the car didn't seem like he wanted to be at work. The food wasn't the best, the burger meat itself lacked flavor, the cheese on my burger - I wish it was melted even a little but the burger was only room temperature so that's probably why it wasn't melted. My smoothie was delicious. read more

TL;DR Order what you know is good, and don't expect to be given good recommendations. Honorable mention: The young man who delivered our meal deserves a raise. He was welcoming even to the only Asians who dined in on Good Friday. Ambiance BUSY! There was a line for drive thru so we opted to dine in. There was still a line, but it gave me enough time to check out the whole menu without being rushed. The seating area was nearly full, which tells me Fridays are generally a busy night. The table we chose was clean, as the general area towards the far end of the restaurant seemed to be maintained well. The condiments and drink area were admirably kept in order. Service Maybe I'm old, or maybe I came from a state where manners are forgotten, but I thought it was customary to greet and welcome patrons as they come up to order their food. Maybe "J" was exhausted and assumed our familiarity to fast food ordering, or maybe she was in shock to see two out-of-place customers who regretably greeted her first. I must say, she would be a fine executive someday considering she sold me on the pot roast sandwich on a Friday, plus she didn't think of the potential satisfactory experience we thought to have. (Culver's culture is foreign to transplanted Californians, and it's unfortunate to have this interaction as part of our first dine-in experience.) Food Speaking of being foreign to Culver's, I'm not familiar with the menu except for the cod sandwich. Honestly, Friday is a bad night to try other things. The pot roast sandwich was incredibly dry- regardless of J's suggestion to pair it with BBQ sauce. Just lifting the bun and seeing the pile of beef I could tell that roast must've been around the last two Sundays. My husband said the deluxe burger had a dry bun and the patty was overdone and hard. The fries were great - crispy, hot, and enough to share. Overall stars: 2 I'm unsure if I want to try anything else except for the cod for me and the butter burger for my husband. I'm unsure if I want to ever dine in at Culver's again. I do know to sit furthest from the front door and to order the fries. I also know the young man who delivered our food was cordial, professional and did not seem like he was having a particularly long day despite the rush hour on a Friday night. read more

$5.79 for 3 SHRIMP IS RIDICULOUS AND FU***** Robert I was having a day and wanted some comfort food this did not comfort me at all And I would highly suggest more cookie dough so I'm not just drinking vanilla ice cream and milk I paid $21.00 read more

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I was highly impressed with this location. We had a large order... 8 different entrees (2 were kids meals), sides, sauces, etc. In the past we have always been missing something from other fast food joints... so I was nervous about this one. They were very good about getting our order, showing me which bag held the sauces and making sure we had the kid's meal drinks. When we got to the house, everything was there and all of the customizations were correct! I was very impressed! read more

Culver's - Pretzel bites large - Burgers Near Me - Phoenix, Arizona

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Culvers on Deer Valley rd in Phoenix AZ. Their burgers are decent and their crinkle fries used to be awesome but that has changed. Fries are not good at all now. Most of the people who work there are very friendly. They do have one older woman with white hair that usually for what reason I don't know really gives me the business when I try to order. She is not very nice. So I just stopped going to eat there. read more

Associates have changed it seems and really lack motivation. It took more than 15 minutes to give me a vanilla custard with chocolate sauce. They were trying to multitask and it almost seemed the entire location was managed very hap hazard with customer service not being there priority. Associates were wasting time on unnecessary things and not paying attention to people in line. Cafe didn't seem clean either. read more

Great service greeted on our way in. Ordered 3 banana banana shake.. the shakes were delicious next time. I think I'll have some peanut butter drop in to the shake. The root beer float are to die for.. The restaurant was clean, tables were clean, and there was hardly any anyway. read more

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Really great food! Both my wife and I agree, and she's picky sometimes. Good service too even though they don't make tips. They bring the food to your table like Someburros and other places do. They have their own Root Beer and even the diet is good! We had a sundae as well. Deluxe bacon butterburger, french fries, onion rings, turtle sundae... everything was REALLY good! Bought some butterfly shrimp with cocktail sauce to go for my wife. I guess she'll tell me how good it was tomorrow LOL. Not a bad price for all we got either. Price per person (with dessert): $15-$16 Free parking, decent amount of spaces Friendly staff Many food options (fried fish and chicken sandwiches, burgers, shrimp, fish, curds, broccoli, etc) Great desserts and options (sundaes, cones, etc) Clean and comfortable interior Like building exterior design read more

I went through the drive thru tonight and ordered a mini-concrete and only one car behind me. They gave me a # and had me pull forward and wait for 15 mins. The older drive-thru woman who took my payment finally brought me the concrete that was melted beyond a milkshake. I am never going back (vote with my feet). Go get a Sonic Blast or go to Handel's up on Dove Valley. This Culver's has zero customer service. read more

I thought this was only in Wisconsin. Surprised to find it in Phoenix near the 17 fwy on our way north. The staff was so friendly, it was outstanding. They are known for butter burger and that's what we ordered. You can customize it with the items and condiments you want. I got fresh onion and it was a red onion, a plus. There are also so many sauces to choose from, which cost $0.35 each in addition to one that comes with fries or onion rings. The onion rings are perfection! Don't forget to get the custard, their version of ice cream with more egg perhaps. It's made fresh throughout the day in 30 flavors! I'm happy and my wallet is happy too. read more

Culver's - Burgers Near Me - Phoenix, Arizona

Every Culver's I have ever been to they put your burger in a box. Mine was wrapped and placed at the bottom of the bag. When I unwrapped it, it looked like someone stepped on the burger it was so flat. Very little lettuce and 2 pickles. This Culver's does a very poor job. read more

Culver's - Burgers Near Me - Phoenix, Arizona

Went thru the drive thru and 5 minutes away but burgers were cold and overcooked and stale like they were nuked. Called to complain mngr says : what do you want us to do ? No apology just rude and didn't care $37.50 for crap and won't go back. read more

Having lived for 40 years just west of Wisconsin in southeast Minnesota. My wife and I are very familiar with Culver's so we were pleasantly surprised to find the same warm atmosphere and delicious food at the Culver's on Happy next we Valley here in Phoenix. read more

My husband and I use to love going to this Culvers . We had the worst experience I have ever had in a fast food restaurant. Normally your greeted when you come in and it always was a friendly place . Not this time . It was on July 2nd at 7:00pm . Dinner rush was pretty much over. We ordered the fish and an extra onion ring. These onion rings were so old and and fried two or three times . I took them up to the counter and I was very nice , I told them that these don't look right. She took them from me and gave them to a manager and the girl took them and smashed them into the silver container . NEVER looking at me and gave the waitress another one and it looked the same way. Needless to say I didn't eat them and I just left. I have had there onion rings plenty of times. They were a favorite of mine from there. It was so so rude of these two ladies. They acted like they shouldn't have to work . I did call corporate but each store is owned individually. The girls in charge should wear a hair net also. read more

Culver's - old onion rings from culver - Burgers Near Me - Phoenix, Arizona

normally this location is really good...not this time! made a comment i could barely hear the attendant through the speaker and i guess they took it personally. food was shoved into the bag chili fries spilled everywhere burgers crushed, paper bag was placed upside down in the plastic bag and the burgers were the wrong. probably not ever going back. read more

Always have issues with my food. Mangers & general manager GEORGE are SO UNPROFESSIONAL AND RUDE. Waste of money. read more

This new fad with being able to scan a QR code and order from your table is a good concept in theory but when the computer is at the front lines do not even get your order there is a serious problem. I credit the fact that Culver's does have some decent food and a variety of items. However, they did not even get my order for 15 minutes after I sent it in through their mobile app at table service with the QR code. Then I get my order and the ice cream that I ordered is practically melted it's like soup. I'll give some credit for the salad I got for dinner because the strawberries in the grilled chicken were pretty decent but I'm starving serious challenges with ruffage since my gastric procedure. Place a serious service problems and Technology issues and the wait on the dinner and dessert were both about 15 to 20 minutes and this was not during a busy dinner rush. read more

Culver's - Cashew chicken salad - Burgers Near Me - Phoenix, Arizona

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They seem to have fixed all the problems and have done it extremely well. We go here every week now. Best burgers in the entire fast food industry! I always get the cole slaw too. read more

Nice people stuck up a conversation while reviving my ice cream. On top of that the recommended a flavor of the day and mmmm it was good! Overall would definitely go again read more

Chicken sandwich is super crispy and perfectly cooked, cole slaw is fantastic and sweet tea seals the deal.

Service sucked, went thru the drive thru and ordered a 2 custards then pulled forward and waited and waited and waited while 5 other customers behind me got food and custard so I finally asked if we were going to get our ice cream, and she had the nerve to correct me saying it was custard and she would go check. Terrible way to talk and treat a customer! read more

WHY DO I GO BACK !!!! Yesterday went in got a double butter burger with onion rings and a drink ... The burger was awful!! Burnt and no flavor super bland.. I asked for no mayo and got no condiments at all just dry bun with pickles,tomato, and lettuce... the rings and the drink were ok ... for $14.00 a carbonized cold bland burger is a crime ... Dont waste your time or money in this place... read more

Food is good but don't think tartar sauce is supposed to look like this. Second time this has happened so I just had to post a picture to make other customers aware read more

Culver's - I don't think tartar sauce is supposed to look like this. I don't think they keep their sauces refrigerated. Be careful - Burgers Near Me - Phoenix, Arizona

I went here yesterday and i used to go there a lot when they first opened. The fish was so bad i couldn't finish it , the French fries were small in size and over cooked and hard, i went there around 4 pm , my butter for my roll was to cold to spread on the part of my rool i could eat because the fish was so greasy there was a puddle of grease on my plate and they put my roll in it and ruined it , the prices went up BUT THE QUALITY went DOWN ! I'm from milwaukee so i know what this is supposed to be like , I'm Very disappointed almost $20 wasted my stomach hurt all nite. Also the dinner doesn't come with a drink it's seperate so $2.60 for a medium drink , so i had water from a tiny cup they give you. I hope they reach out to me to address this i hope it was just a bad day not there new way on running the store read more

As far as fast food places go, Culver's is among my top picks in terms of both quality and variety. We were looking forward to a hearty meal after coming back from a two-day backpacking trip in the Grand Canyon, and the allure of chicken tenders and custard was too good to pass up. We had a BOGO value basket coupon, so we ordered both the veggie burger and a four-piece tender. We also upgraded one of the sides to the cheese curds, which apparently are a must-get here. I enjoyed the tenders with marinara sauce, which reminded me of a fast-food chicken parm. The tenders were meaty and crispy, without being too oily. The fries were a bit too large and not crispy enough for my taste, but they weren't bad. The desserts here are unreal. There are a ton of different options for creamy, cold desserts, from their concrete, which is akin to a McFlurry, to a custard, to a root beer float. Their base ice cream is creamy and sweet, and all of the add in options are almost overwhelming. We got a concrete with cookie dough and brownie mixed in, and this was enough for all five of us to share. We also got the chocolate custard and filled out a receipt survey for a free additional custard, so we got to try the berry custard as well. It was definitely a sugar overload, but it was delicious in the moment nonetheless. I'm sold on Culver's being one of the best fast food chains out there! read more

SUPER BAD CUSTOMER SERVICE! on April 19, at 12:45pm I ordered my order on drive through, the manager was taking order and was being really rude, I went to window and asked to change my drink and he roll his eyes because I asked nicely to change my drink. i forgot I can't be drink soda so I asked nicely to change it for me. I got really bad customer service from the manager. I will never come back to place again. read more

Every thing is always perfect when we visit. From the Friendly staff, to the Fast Service. The food is delicious! Always have to have the Cheese curds! Love this place read more

Me and my wife had lunch at culvers today on Happy Valley rd and notice the portions have gotten smaller. My wifes hamburger had a patty about 1/8 th of an inch thick I did not know you could make a hamburger that thin. We used to love Culvers but we will not be back. read more

Much better results with the limited edition curder burger. This has a monster cheese curds on top of a regular butter burger. Everything was really good on this long awaited burger. Unfortunately the mashed potatoes were miserable and gravy even worse. read more

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I had ordered a banana split once receiving it. All I got was melted ice cream.. I went inside, asked if they can redo it but the lady who made it completely told me no that it would just happen again. Wouldn't recommend getting banana split if you just want melted ice cream. read more

Culver's - " banana split " - Burgers Near Me - Phoenix, Arizona

Visited southern ave location drive out. Was disappointed that They rounded out price to their benefit to the nearest Nickle after giving me the original price. read more

Visited Culver's 3-26-22 around 9pm. If it's burnt. Try again. This isn't edible. Very unpleasant taste of onion rings. read more

Culver's - Burgers Near Me - Phoenix, Arizona

The meat and bread for the deluxe was so old it was awful. If I could get my money back I would. The fries were wet with something.

Sometimes, the simplest things are truly the best. My boyfriend went absolutely wild for this classic burger - juicy patty, tangy ketchup.... And those fries! Perfectly crisp and golden, the kind you just can't stop eating. It was a reminder that you don't need fancy ingredients or complicated recipes to create something incredibly delicious. Just pure, simple flavor done right." read more

Went there to try the "famous " fish sandwich. They were awful. Soggy bread...not crispy..worst fish sandwich I've ever had. Bk is way better so is Jack in the box. Long John's. First and last time eating at Culvers. read more

For the money, Culver's is great for fast food. The fish sandwich is one of their best items, even though they are known for burgers and custard. The cheese curds are delicious; quick and easy. Spending $13 for a lunch here is much better than the other chains. The staff here is extremely fries and greets you with a smile, even when the place is packed during the lunch rush hour. read more

I had the worst experience ever they were taking a long time to get my ice cream cone and the place wasn't even that busy and one of there chefs were so rude to all the workers yelling at them to stop giving him orders and it was just horrible read more

The food was great. I recommend the cheeseburger and the custard (ice cream). The service was good. The ambiance is good. read more

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I stopped in with my husband, he really likes the cod sandwich. The lady at the counter recommended the walleye instead of cod so I tried it and really liked it! It was a little greasy but overall, crunchy, tender and mild...like fried fish should be. The fries and coleslaw were great, don't forget the malt vinegar. The roll wasn't worth the carbs :) The servers wandering around looking for your table is a little weird but everyone was nice. read more

Pretty good fish and chips. I always see the add on TV for the fish and chips at Culver's but never tried it until today. I have to admit the Fish & chips were delicious. The fish and chips meal came with coleslaw, which was fresh & very tasty. The service was excellent, our meals were tasty, and tje price was right. read more

Culver's - Burgers Near Me - Phoenix, Arizona