This is my happy place. I come quite often. Not necessarily to shop, but to go sit a commune with…read morethe KOI or wander the plants to see the wild butterflies. The staff are simply wonderful, genuinely friendly, and extremely helpful. Also, they hand out KOI pellets to those of us who are addicted to them. I have had the privilege and pet the KOI while feeding. It's unlike any other experience you've had. My most recent visit was to pick up some "Dirty Dirt" which is dirt made from food waste compost from the Heights area of Houston. While they're much more expensive, its top quality product and all of my plants thrive living in it. I planted my most recent batch of garden plants, several different types of Certified Organic/Non-GMO potatoes (the plants are sprouting thru the dirt and it's only been a week!). In addition, I got an Orange tree, Swiss Mint, and a few other little goodies for my back yard. The staff answered all of my questions and I went home feeling like I had a true experience. I spent 2.5 hours there, they were very peaceful and happy 2.5 hours. I highly recommend spending some time here.

What a fun and (serene) shopping experience. We drove aaallll the way from Downtown to check out…read moreNelson Water Gardens & Nursery, and I was expecting a nice selection, but they exceeded my expectations. If you have a koi pond or are thinking of getting one, start here. They had so many in various sizes, an assortment of fish, lillies and other water plants, fountains... and then your regular nursery selection. We bought some stuff for algae control, a water pump, and some faux wood floaters made from cork.

If I could give zero stars, I would. First of all, I tried calling to ask a question, and it goes…read morestraight to voicemail. I called the different location and got the same thing.... Voicemail. When I arrived there, the young lady at the front desk was on her phone popping a pimple. I asked for help in finding miniature roses and the girl had no idea what I was talking about. She asked for a picture and when I showed it to her, she said they did not have any. I went to browse to see what I could find and found the miniature roses. I went on the following day to find some Japanese boxwood. I'm going to be told it was in the back. The back area is huge and I asked for help in finding it but was told they could not leave the front area of the store. I asked for manager and was told he was on his lunch break, it was 10:30 AM. In writing this review, it asks what could be improved. I would suggest hiring people that are helpful and to some degree, know a little bit about plants.

Wish they had a larger selection of succulents but the plants are always extremely well cared for…read moreso that's a big plus.

From the owner: Family-Owned Nursery in Cinco Ranch. Offering a vast selection of quality flowers, shrubs, and…read moretrees.

Three days before Valentine's Day, my boss comes up to me:…read more"I need you to make a reservation for my wife and her two friends on the 14th at such and such restaurant." "No prob." "Oh, also, it would be 'pretty cool' if you could buy each of them a bouquet of flowers and have them sent to the restaurant so that they're there when the ladies get to their table. Thanks." "I .... what??" On what is arguably THE busiest day for both florists and restaurants alike, you want me to magically pull 3 specially-delivered bouquets and a nice restaurant reservation out of my WHAT?! In desperation, I make my call to Katy Flower Market. I spoke with Darwin, who took all my information and - even though on Valentine's Day they cannot guarantee a time, and I could tell my request was far-fetched and somewhat difficult for them to do on such a busy day - had my roses delivered straight to the restaurant well before their reservation. My boss showed me a picture of the three bouquets, and the flowers were gorgeous - fresh roses that were just barely blooming, so I knew they would last longer than a day or two. I was nervous that, in placing my order so late, that the flowers would be the "leftovers," but these bunches were carefully arranged and quite lovely. In terms of pricing, it is on par with other florists in the area. They have the same styles at comparable prices. No complaints at all with the pricing. I am so impressed (an almost impossible feat with me) with the courtesy of the staff and the extra mile they went to help make my boss' last-minute idea come to fruition. I would absolutely recommend Katy Flower Market to anyone in Houston who is looking for a florist.

Worst experience !!!! I give them zero star!!! Horrible horrible service!! I'm gonna upload…read morepictures so you can see how bad this flower shop is! I just want say if you have pictures on your website and your Coustomers order is based on those pictures, you better make the order exactly like the picture! My order looked like it was made by a six year old kid, with flowers from a backyard or something !! If you should just take down the pictures from your website and just put the words "flower arrangement" because apparently you make whatever you want anyway

Loved the selection of different trees to choose from. Peggy took me around, showed me the trees…read moreand told me about the different types of gorgeous trees they have for sale and helped me determine the correct size for our backyard. John answered my questions and also accompanied the delivery. I would definitely recommend this nursery if you are looking for tree(s) for your yard.

Incredible variety of beautiful and healthy container-grown trees! The site is amazing. We showed…read morePeggy (Bownds) a picture of our backyard and described the park-like setting we wanted to achieve with trees. Peggy was so generous with her advice and time. After giving us the golf cart tour, she gave us several flags to place in containers of the trees we liked and then John helped us narrow down and select the perfect sizes for our backyard. We chose three 15-gallon Eagleston Hollies (5-6' planted) because we're DIYers; however, Bownds also offers delivery and planting services. If you've been shocked by the skyrocketing price of trees at the usual locations, then you will be pleasantly surprised at the pocket-friendly pricing Bownds extends to retail customers. Do not expect a large staff or miscellaneous garden center plants, this is a family-run business that specializes in trees and only trees. We will be returning soon for more trees to complete our backyard-to-park makeover.

Went to get several large plants today and the young guy helped me pulled the tag off the palm I…read morewanted and scanned it himself. Went to check out and he says the tag is wrong on the palm and it's several hundred more and there's was wrong. Then he tells me the Italian Cypress plants I hand picked and took out to the parking lot were tagged wrong as well and were over $100 more each. I show him a whole wall of them all tagged the same. He said they were all tagged wrong. And to top it off no one at the entire place spoke English or knew what was going on. What a terrible way to do business. Will never go back.

The person at the register was rude through my questions for items I was asking about and was just…read moreunpleasant during checkout!

I thought I would give this place a try after having driven past it on Westpark Tollway a few…read moretimes. I was hoping that it would be either a little cheaper or maybe have some different plant varieties than Houston Garden Center or some of the nurseries inside the loop. I didn't find either of those things to be the case, and I can't say I had a good experience, to be honest. But, I will say that management contacted me upon posting a negative review and were serious about trying to make up for it. They also explained that this nursery is mostly set up for plant sales to landscapers and professionals, even though they do allow sales to individuals at retail prices. This explained the lack of prices and sometimes labels on their plants. I will say that I went to The Ground Up at their Brittmoore Rd location and had a an excellent experience.

Usually very happy with purchasing mulch from here. Unfortunately my last experience this past week…read morewas disappointing as I've had to sort out more rocks than I care to have in my flower bed, small as they may be.

I love this Home Depot...its nice clean and the people are great…read moreThey great you as soon as you walk in...without asking I had someone come up to me and ask if everything was good and did I need any help Came in and got what I needed Love that kind of customer service Self checkout was easy breezy In and out that's how I like it.... Sorry pictures are fuzzy because I was moving...

Really bad customer service, they seem to care less about their customers. Non responsive, let you…read morestay in the line while they have their personal conversations, went there to pick up an item, left without and ultimately cancelled the purchase. They can learn from the west Katy Home Depot location on dealing with customers