Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

I've been with Lakewood Self Storage for a year and 3 months now, and it's been a consistently…read moregreat experience. The facility is secure, always clean, and there's plenty of parking, which makes loading and unloading super convenient. What really makes this place stand out is the staff. They've been friendly, helpful, and professional every time I've needed anything. Whether it's answering questions or just making sure the property stays in top shape, they do a solid job. If you're looking for a storage facility that gives peace of mind and a smooth experience, this is it. Highly recommend! The price has went up twice in the year which is a drawback but it's understandable with how inflation has been affecting everyone. So I'll still give a 5 star

Paul and the A1 team were so supportive in renting a unit! The facility is clean, easy to access,…read moreaffordable and the staff is friendly and helpful

Amazing service! Super sweet and helpful staff! They helped out with finding what suits us best.read more

Jocelyn was super helpful in moving me in to my new storage unit! They offered me a few different…read moresizes to find the perfect fit and I got to look at several options. The space is super clean and organized. The office was also very professional. I appreciate that they have lifts, carts, and a gate for my convenience. Everyone was really nice and easy to work with. I'm really happy with this space and can tell that it's the right one for me!

excellent customer service very clean storage facility overall would recommend storing here!read more

Great Costumer Service clean facility Juan helped me explaining everything in great detail…read morewould recommend

Very helpful, fast and efficient. Really appreciate the young black girl for the fast and…read moreattentive service

They NEVER answer the phone! I guess it's fitting since they're also NEVER in the office during…read morebusiness hours. I paid on my bill on the app, yet it's not showing. It's showing in my bank account though and that's what I'll be using to prove it's paid. This could have all be resolved if someone actually worked there.

Update: Poor communication skills…read more No one told me this location specifically has you come back into the office when you're using your unit for the 1st time. So they had me sign up, checked my ID and had no issue charging me and now that I have my things I don't have access to the gate. Oh and of course it's after their office hours, so I call the Emergency Access. Nope couldn't help me and that's how I found out I have to come in with an ID again.... No phone call, no no voice message, no email, I even checked my junk folder just in case I really missed something. So now my things are stuck in my car. Irritated at the situation is an understatement. Poor communication skills. It's almost the end of the month and I still have no access to my own unit, that's been paid for. Ludicrous

It was quick to get a storage unit they gave me a promotion…read more She explained the rules and policy in 5 minutes

I must say that the customer service I received was truly exceptional. I was greeted with a warm…read moreand friendly smile from Jacklyn, which immediately made me feel welcome. She was knowledgeable but also went above and beyond to assist me with all my storage needs. Jacklyn patiently listened to my requirements and provided valuable advice on selecting the right unit size and features that would best suit my belongings. The price was also more than fair. Her expertise and attention to detail made the whole process seamless and stress-free. What impressed me the most was her genuine willingness to help and build that rapport with me. She took the time to answer all my questions, alleviating any concerns I had. Whether it was explaining the rental options, or offering packing tips, she was there, ensuring I had all the necessary information to make informed decisions. The facility itself was well-maintained and clean, with excellent security measures in place. I feel confident that my belongings will be safe and secure during the time in storage. The convenience of accessing my unit by driving up is an added bonus. The professionalism and dedication to customer satisfaction were evident throughout my entire experience. I highly recommend this storage unit facility for their outstanding customer service. This is my second time using them in the last 2 years. I will definitely be using their services again in the future. Than you again Jacklyn, you are awesome!

This place is very nice and well kept! I had a recent storage unit in Hawaiian gardens at extra…read morestorage on Norwalk blvd. ( owner is nice, one other employee I encounter was nice and understanding.. the others a holes! Are dark and eh... it was ok Now, shooting forward to this your space self storage, units are IMMACULATE!! Very neat and clean. Well lit and very well kept. And I loved the fact that my storage unit wasn't in deep (5x10) it was 10x5 meaning 10 ft in width and 5 fr deep. With a roll up door! So much easier to put things away and also to find anything I may need going forward!! thank you so much your space!! Keep up the good job!! Oh! And before I forget... the girl at the front desk!! Give her a raise!! She's amazing! I can't remember her name, but she went above and beyond for us. Thank you so much

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

This is the first time I've rented from Stor-It but I've got to tell you, compared to PS, they are…read moregreat in the customer service department! I am glad I found them and I was lucky to get on a special promotion. My rent is about 1/3 less than it would have been elsewhere. The facility is clean and easy to get to and I'm on the ground floor. That is a plus instead of having to put your code in for every door you open, and the elevator too. I recommend this site!!!

Large rat infestation throughout this facility when you sign your contract it states they are not…read moreliable for damage. I recommend going elsewhere because this facility will take no responsibility for the damage and destruction of your personal property you pay for them to store. I finally moved my things out from this storage and when I did there were live rats and droppings all over my items some things had to be thrown away. Completely destroyed I would keep driving if I were you.

Good storage facility. Kimberly the manager always answers questions thoroughly and has staff that…read moreare helpful when you need assistance. Overall a solid place to choose for storage.

If you are looking for somewhere to store your things, this would be a great place to store. All…read moreunits are ground level, with lights and 10 foot ceilings. The prices are comparable to other facilities in the area. Not to mention the office staff!! The are laid back, but super professional!

TERRIBLE SCAM OF A BUSINESS. When I first got my unit for…read morethis place I got it on a special for second month free. I liked this because I only stayed for three and am extremely low on money. My second month comes around and they still charge me. I then ask for a refund and it has now been 4 going on 5 months that I have not received my money back. They have been dodging my calls and the employees are so extremely rude. I am now perusing legal actions as they obviously are begging me to sue them, wish granted. Moral of the story. Don't rent here unless you want the worst service of you life.

I've never gave a bad review but this place deserves it. After two weeks of trying to make my…read morepayment by calling in but no answer, showing up to their location twice but we're closed for lunch (once at 11am other time at 3pm because obviously there is no set times) AND emailing twice before getting an answer I've accumulated late fees they are unwilling to work with me. Even though the majority of us are now unemployed due to Covid-19. I've never been late before but it doesn't matter to them. Please read all the reviews because they're true. Customer service is very hit or miss here. As soon as stay at home order lifts we will be moving to a new location.