Very friendly staff and easy to get signed up. Christian and Stephanie were super friendly.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Great customer service and the storage units are spacious. Walkthrough was fast and efficient.read more

Paul provided outstanding customer service from start to finish! He was incredibly helpful,…read morepersonable, and made the entire process of getting our storage unit set up smooth, quick, and stress-free. He took the time to explain everything clearly, answered all of our questions, and made sure we felt confident every step of the way. If you're looking for a storage unit in the area, I highly recommend this location. Be sure to ask for Paul--you'll be in great hands!

My experience today was 10/10 Matt was a great help working to provide the best service since we…read morewere having difficulties with a unit. He communicated very well we left very happy and content.

If I could give Matt 100 stars I would. I had an outstanding experience at Extra Space Storage. The…read morecustomer service was truly exceptional from start to finish. Matt was friendly, professional, and took the time to answer all of my questions. He made the rental process quick and easy, explained everything clearly, and made sure I found the right storage unit for my needs!

There are rats at this place. Items are not safe. They raised the prices on me without.notifying…read moreme. This place is a rip off. Rent somewhere else if you can. Your better off if you go somewhere else .

Great Costumer Service clean facility Juan helped me explaining everything in great detail…read morewould recommend

Anita Was awesome! She was extremely nice. Facility is very Clean. Tucked away in a nice…read moreneighborhood. Rates are normal like everyone else but good vibes all around. She went out of her way to find me the right size and not over buy. The only thing I did not know was that they required insurance on your personal property. If I did not have homeowners insurance, it would have cost me an extra $40/mo. Also, the credit card machine was down at the time but once again, Anita was Great! Awesome place!

DO NOT GO HERE!!! This is the nastiest most poorly ran establishment. They have awful management…read moreand absolutely zero parking and dumpsters for their customers leaving people to use nearby dumpsters and curbs and get no parking zone tickets since there is no where to go. They are heavily disruptive and disrespectful to neighboring properties and extremely hard to work with. Tons of homeless, prostitutes, and trash. Awful place. Choose a different location. AWFUL ATTITUDES from entitled people like Julie and Joselyn. No humanity. This place needs to be under new management! DO NOT GO HERE!!!

I would not recommend this storage facility…read more The first issue is the misleading information regarding access hours. We specifically called the night before to confirm that we would be able to access our unit at 6:00 AM because we needed to retrieve an important item before heading to the airport. We were assured that there would be no problem. The next morning, when we arrived at 6:45 AM, access was denied and we were unable to get our belongings. Being locked out of your storage unit right before a flight is incredibly stressful and unacceptable. The second major issue is the constant rent increases. After only a few months, our rate was increased by approximately $40. Then, after being loyal customers for over two years, we were hit with another increase of nearly $120 per month. These price hikes feel excessive and unfair, especially considering there were no noticeable improvements to the facility or services. Customer service has been inconsistent, communication is unreliable, and the pricing structure feels like a bait-and-switch. They get you in with one rate and then continue raising it over time. Between the unexpected access problems and the unreasonable rent increases, this experience has been extremely frustrating. If you're looking for a storage facility that offers dependable access, honest communication, and stable pricing, I would strongly suggest looking elsewhere.

As a business customer for 15 years it is about time that I gave a shout out to StorQuest Lakewood…read morefor excellent customer service. Denise and Daphne are helpful and do whatever they can to provide good service, and everyone working there has gone the extra mile for us as a customer. I appreciate the location, the security of gate code access, and the fact that the business is kept clean and in good repair.

amazing service kindly check in with Maritza and Diego…read more helped me with everything I asked for

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

Ray was awsome in helping us choose the correct storage unit size for our apartment move. Cheaper…read morethan other storage locations we saw.

Large rat infestation throughout this facility when you sign your contract it states they are not…read moreliable for damage. I recommend going elsewhere because this facility will take no responsibility for the damage and destruction of your personal property you pay for them to store. I finally moved my things out from this storage and when I did there were live rats and droppings all over my items some things had to be thrown away. Completely destroyed I would keep driving if I were you.

Good storage facility. Kimberly the manager always answers questions thoroughly and has staff that…read moreare helpful when you need assistance. Overall a solid place to choose for storage.

5 stars!! Kimberly in the front office is so helpful and friendly! We have been storing our truck…read morehere for more than a couple months and everything has gone smoothly! Highly recommend

TERRIBLE SCAM OF A BUSINESS. When I first got my unit for…read morethis place I got it on a special for second month free. I liked this because I only stayed for three and am extremely low on money. My second month comes around and they still charge me. I then ask for a refund and it has now been 4 going on 5 months that I have not received my money back. They have been dodging my calls and the employees are so extremely rude. I am now perusing legal actions as they obviously are begging me to sue them, wish granted. Moral of the story. Don't rent here unless you want the worst service of you life.

I've never gave a bad review but this place deserves it. After two weeks of trying to make my…read morepayment by calling in but no answer, showing up to their location twice but we're closed for lunch (once at 11am other time at 3pm because obviously there is no set times) AND emailing twice before getting an answer I've accumulated late fees they are unwilling to work with me. Even though the majority of us are now unemployed due to Covid-19. I've never been late before but it doesn't matter to them. Please read all the reviews because they're true. Customer service is very hit or miss here. As soon as stay at home order lifts we will be moving to a new location.