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    CubeSmart Self Storage

    3.5 (13 reviews)
    Closed 9:30 am - 12:30 pm, 1:00 PM - 6:00 PM
    Updated 3 months ago

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    5 months ago

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    2 months ago

    Amazing place Adriana and Chris are the best managers they help us find the right unit

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    5 years ago

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    4 years ago

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    6 years ago

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    Tom L.

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    3 years ago

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    Carmela P.

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    6 years ago

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    Jaclyn K.

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    6 years ago

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    Self Storage Units in Lakewood, CA at 2100 Market St | StorQuest

    Self Storage Units in Lakewood, CA at 2100 Market St | StorQuest

    4.4
    (8 reviews)

    I must say that the customer service I received was truly exceptional. I was greeted with a warm…read moreand friendly smile from Jacklyn, which immediately made me feel welcome. She was knowledgeable but also went above and beyond to assist me with all my storage needs. Jacklyn patiently listened to my requirements and provided valuable advice on selecting the right unit size and features that would best suit my belongings. The price was also more than fair. Her expertise and attention to detail made the whole process seamless and stress-free. What impressed me the most was her genuine willingness to help and build that rapport with me. She took the time to answer all my questions, alleviating any concerns I had. Whether it was explaining the rental options, or offering packing tips, she was there, ensuring I had all the necessary information to make informed decisions. The facility itself was well-maintained and clean, with excellent security measures in place. I feel confident that my belongings will be safe and secure during the time in storage. The convenience of accessing my unit by driving up is an added bonus. The professionalism and dedication to customer satisfaction were evident throughout my entire experience. I highly recommend this storage unit facility for their outstanding customer service. This is my second time using them in the last 2 years. I will definitely be using their services again in the future. Than you again Jacklyn, you are awesome!

    I would not recommend this storage facility…read more The first issue is the misleading information regarding access hours. We specifically called the night before to confirm that we would be able to access our unit at 6:00 AM because we needed to retrieve an important item before heading to the airport. We were assured that there would be no problem. The next morning, when we arrived at 6:45 AM, access was denied and we were unable to get our belongings. Being locked out of your storage unit right before a flight is incredibly stressful and unacceptable. The second major issue is the constant rent increases. After only a few months, our rate was increased by approximately $40. Then, after being loyal customers for over two years, we were hit with another increase of nearly $120 per month. These price hikes feel excessive and unfair, especially considering there were no noticeable improvements to the facility or services. Customer service has been inconsistent, communication is unreliable, and the pricing structure feels like a bait-and-switch. They get you in with one rate and then continue raising it over time. Between the unexpected access problems and the unreasonable rent increases, this experience has been extremely frustrating. If you're looking for a storage facility that offers dependable access, honest communication, and stable pricing, I would strongly suggest looking elsewhere.

    CubeSmart Self Storage - selfstorage - Updated July 2026

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