This is about my services received last year.
About a month later the leak engine they repaired, reappeared. On my other vehicle, left for repair, I found it in a field across the street, unlocked. Consequently leaving a vehicle with them was no longer an option. I found it easier to live with the problem.
After visiting their website, my computer received malware. I am more competent that the average user, and it didn't impact me. It was an attack for Windows, and I use Linux. Owner is computer illiterate and believed that his son was competent - obviously he wasn't.
Nice and friendly, but watch out. I was charged $60 to check out my alternator, and that only takes a minute to check. Plus I had already ordered him to replace the alternator. I told the owner, that I already checked the alternator, and it checked out OK. But sometimes I got a warning light, and didn't want to take chances of an unexpected failure. Everyone else checks them for free - whether or not it gets replaced.
I got a quote to replace my front struts, and Midas on Oracle, did the same job for much less - and I have a nation wide, life time, warranty. In addition they did a wheel alignment at no charge.
The owner knew I had a lot of automobile knowledge, as I had a formal automotive technology education. In my early years, living back in Michigan, I was an experimental mechanic for AMC, at their headquarters. The only reason for not doing work myself, is that our association forbids working on vehicles. Only thing I was allowed to do, was clean the windows, and the inside of the car. Car washing is forbidden.
Oh, and they put in ordinary oil in my Saturn Vue, has a Honda 3500J engine, that calls for synthetic - I replaced it soon afterwards.
I absolutely hate writing negative reviews. I waited a year, but I felt this was important to post read more