To start, I cannot say enough about how well this business is to deal with. All of the people you…read morewill deal with Peter the owner, Melissa the office person and Mark one of the technicians are noting but super dealing with their respective roles. I have doing buiness with them for two and a half years, and several vehicles being serviced. They have performed the necessary work with top quality parts and services, and have also saved me a significant amount of money over what other auto repair business have quoted for the same repair issues. They have even on several occassions come to my home and picked up a vehicle rather than have me drive one with a potentially serious issue. They have also picked me up at home and driven me back. I highly recommend them for any auto repair issues that you may have

I called them this morning and asked about a tire fix for a slow leak and emissions testing; while…read morethey don't do emissions testing, if ever I have a problem I am confident they would be able to fix it! The staff were professional, efficient and knowledgeable. They told me to come in asap bc they had a window of opportunity to look at and repair my tire, and they kept their word;even showed me the culprit of my slow tire leak. I was so relieved and grateful; they are a great value and I will be back for any and all future repairs I may need. They check all my boxes! PS. They also recommended an emissions testing place that was impeccable as well!

My experience there was awesome. Very professional and down to earth. I'd highly recommend them…read more Prices,,,, again (Awesome). A personal thank you to the owners and staff.

Steer clear of MyMechanicArizona at all costs. I brought my car in for one simple issue that was…read morelater fixed elsewhere with an $80 part--yet this shop charged me over $2,000 for work I never authorized and that did absolutely nothing to fix the real problem. Preying on a customer who doesn't know what service is needed is predatory, exploitative, and disgraceful. They showed zero integrity, zero transparency, and zero competence. My car wasn't repaired, but they had no problem taking my money. This shop is everything a mechanic should not be.

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

I took my car for an oil leak that turned into a nightmare of excuses and charges as to why they…read morecouldn't fixed the oil leak, they took months, week after week adding more charges because they couldn't fix it. In the process, they left their tools under the hud , oil still leaking. Took it back, supposedly fixed, got home oil still leaking. Took it back they broke cooling lines because they had problems put it back together but I got charged for the damage they caused, otherwise they wouldn't warranty the job , so I pay for. took home, next morning still leaking oil and now is also leaking coolant. Took it back they claim it was a different gasket seal ( 3er gasket now) and the cooling line that was leaking was a little loose. got Fixed. drove home and all my power windows started going up and down nonstop. The speedometer going up and down from 20-70 and greats panel displaying automatic shifting from Park to Drive to Reverse. Didn't even make home, we just took back. Now they refuse to honor their warranty or their own diagnostic which are not free. Just about $3000.00 Months without vehicle oil still leaking Coolant leaks now My speedometer is not functioning properly No warranty, no ethics, no responsibility They just lost a 10+ yrs customer

Cruz was amazing he was so he honest explain what we needed done walking us through everything I…read morerecommend to all family friends

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.

This place is a waste of time, my vehicle was their 3 days and they never called me once…read more On top of that they charge a 5.00 haz mat fee just because

"family run" scams with liars running the show. Richard is a big liar who overcharged me and the…read morework was never completed. My car literally stopped running 10 minutes after I left their shop...this was after $180 oil change...

Called last minute to get oil change Sean said to come in. Currently sitting in waiting room…read morewaiting for my car! Awesome very friendly and fast service!

Called the day prior to ask if I could make an appt for next day (Sat) for two new tires to replace…read moremine. Had two other new tires added a couple months ago. Verily easy to schedule on phone and went in next day. Greeted by Sean as I entered Sat- and just the nicest person to visit with as he got all set for me. My appt was at noon and although al the service itself was a tad delayed, it worked out well for me. I had a really nice waiting room with coffee choices and water available to get if wanted. TV in there but not on and truly all I need is phone to get things done. When appt was complete, I was already in lobby and Sean let me know only one tire guy there due to call outs and explained why it stretched a bit. It was fine, I understand and then as checking out, we chatted and spoke about the awesome rural places we both reside. He spoke of his family and way of life and that few minutes just made it so much more pleasant to get this necessity completed. I had seen great reviews on this BrakeMax - and when needed, it is where I will continue to go because of the service and value (same price as my rural places- which is great too!) I received. Thank you !

We've used this place for everything from oil changes to tune ups to gasket issues. They are honest…read moreand charge fair rates. I recommend getting there early if you need same day service, as they are popular. Highly recommend for honest mechanics.

I bring my car here for a variety of reasons, they have fixed my ac, my breaks, my deiver side…read morewindow more that even kept breaking, they kept repairing that for me free of charge after the first time. I also have the do my oil changes and whatever else I need done with my car, they always step up and just do it. This is my place I go to for all my mechanic needs. soon, I will be bringing my 4Runner here for service as I am interested in all the upsells and the mistakes they make when doing a simple oil change or a battery exchange. amazing shop that has proven to be reliable and very honest.

This place was great, got the repairs done way faster than I thought it would take. Told me…read moreeverything my car needed but the guy was honest enough to tell me what things are more important and what could wait a little bit. Have payment plans if needed and even though nothing is cheap on cars these days I found that this place has better prices than most shop and still warranty everything they do. This is the only shop my family uses and trust.

Still a great and honest repair shop. See my prior review they give great estimates and are good…read morepeople. Sometimes I can't afford all the required or recommended repairs, and they are cool. They often send emails or mailers with discount coupons. Also military discounts. Mechanics do cost money, so take care of your vehicle with regular maintenance.