Cancel

    Open app

    Search

    Griffith Automotive

    3.1 (30 reviews)
    Closed Closed
    Updated a few days ago

    Services - Griffith Automotive

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    10 More Services

    Auto wheel alignment

    Auto repairs

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire rotation

    Wheel alignment

    Griffith Automotive Photos

    You might also consider

    More like Griffith Automotive

    Recommended Reviews - Griffith Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Max L.

    I've known Mark for many years and he comes off like he is a religious, wonderful, happy go lucky regular guy, but then his true colors come out! I ordered an A C unit from him and he said in two weeks it would arrive. Two weeks come and go. I call him as any other customer would, asking about the unit. Now the MASTER of Excuses starts, as the odyssey of lies begins! After no less than a dozen of Mark's excuses and lies, the A C unit never arrives and to this day I was never told why I never got the unit or apologized to. In almost everything you read or hear from Mark, GOD is always mentioned. When you read about Mark's business he is quoted with "a lot of prayer" and "Griffith Automotive where Integrity Matters!" In the Bible, Proverbs 21:6: says "A fortune made by lying lips is a fleeting vapor and a snare of death."; while Revelation 21:8 lists liars among those who will not inherit eternal life. The definition of Integrity is the quality of being honest and having strong moral principles. Neither of which Mark possesses. Here are some quotes from other customers who have had the misfortune of lies told to them by Mark. Kathy N. Dec. 12, 2022 "I can only say that Mark is really good at providing excuses or too busy or not around when my husband would stop by for updates. "D P. May 2, 2025 "He repeatedly lied and attempted to gaslight me. He's dishonest, a rip off, uncommunicative and does subpar work. "Leroy D. Dec. 10, 2022 "Unless you like being lied to, and like having weeds grow up through your car while it sits." Yamilet G. Jun 24, 2020 "He is a liar plain and simple." The bottom line, Mark is a cop out and hides behind GOD when he lies while spewing excuses. Mark please change the name of your business to: GRIFTER AUTOMOTIVE! God Bless NOT!

    Old hoses just sitting there NOT replaced
    Kathy N.

    This business deserves ZERO stars. My husband and I picked up an '84 Chrysler New Yorker Fifth Avenue in January 2020 from a little old lady whose husband had passed. Beautiful, clean, luxury car from the 80s that had been protected from the elements as much as possible in Tucson - always in the garage when not being driven. There were a couple of issues that we took care of immediately (new battery & alternator although we found out it didn't need the battery so we stored it in the trunk). We wanted to ensure that the car was safe and wouldn't have any breakdowns so we took it to Griffith Automotive to replace belts, hoses, plugs etc. Gave them $1,000 cash to cover all the work and told Mark (Griffith's owner) to let us know if they find anything that the $1,000 wouldn't cover. This was on Feb. 5, 2020. After a few weeks, Mark told my husband that when taking things apart in the car, his guys broke the fuel rail. From that point until last week we have heard every excuse in the book as to why the car is not done. Excuses ranged from can't find the part (fuel rail), checking all over the US, Canada and Mexico for the part, having someone in Tucson make the part, that person making the part got Covid and was in the hospital, that person died, that person's wife sold the shop with everything in it so the original fuel rail was no longer there, Covid caused him to lose many employees, he fired many employees and the car would be ready "next week." My husband has been stopping by Griffith Automotive almost weekly during this time and has been told for the past year at least that the car is "next in line" or will be ready "next Friday". The car never moves from the lot behind the business. We have even walked in to that fenced off area and have seen cobwebs and weeds growing through the engine under the hood. You may ask why we let this go on for over two and a half years. I can only say that Mark is really good at providing excuses or too busy or not around when my husband would stop by for updates. I believe that Mark felt he could put us off since he was also working with my husband to provide health benefits to his company for his employees. He strung my husband along for that as well and my guy felt somewhat compelled to let the excuses slide in order to gain the company as a client. Last week my husband went to Griffith and told him enough is enough, he had a tow truck lined up and was taking the car. Mark said something along the lines of "I told you it would be ready next week!" A few words were exchanged and my husband left but told Mark that a tow truck was coming. Later when the tow truck arrived, the car was pulled from the back lot and was where the tow truck could easily take it. We went to the shop where the car is now and the car is in horrible shape. Cosmetically, this beauty is now faded and ugly and the upholstered roof top is in severely worse shape after sitting in the sun for close to three years. Mechanically, we're not sure they did much of anything once Griffith broke the fuel rail. The new battery we bought is sitting in the trunk, there are disconnected hoses (old ones) sitting on top of the engine under the hood. The entire engine block is unbolted as are many other things under the hood. We have been completely screwed over by Griffith Automotive and I warn everyone not to do business with them. We have filed complaints with the Pima County Attorney, the Arizona Attorney General, Better Business Bureau and anywhere else we can. Please stay away from Griffith Automotive!

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Max L.
    0
    106
    28

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P M.
    0
    6
    0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I'm very disappointed in my experience. I wish I had seen reviews beforehand. I do not recommend this place, not even in an emergency.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D P.
    0
    1
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Take all my vehicles to Griffith. Always takes care of me. Great customer service. Very fair prices. They know what they're talking about:)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gahl S.
    230
    13
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ray H.
    0
    32
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    They fixed my car did a oil change and inspected my truck.. Great place and great service and great prices

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    They did an outstanding job on my brakes and saved me about 30% compared to the major repair chain.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Griffith Automotive

    Review Highlights - Griffith Automotive

    Mark Griffith listens to the concerns of your car that you bring to his automotive shop.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Ramon's Automotive - OEM parts

    Ramon's Automotive

    (16 reviews)

    What a refreshing and terrific find in honesty and complete work. After repairing an exhaust leak,…read morethese technicians went even further in finding that I had an additional problem found through their computer's scan. Up front and perfect as I was able to get it resolved apart from thier business' purview. Many thanks to those Super Pro's!

    I went in to Ramon's because my Dad has been doing business with them for over 20 years. I wanted…read moreto get new Struts and Shocks for my 2021 Jeep Grand Cherokee 80th Anniversary. Bryan working the counter quoted me about $1200 for the parts to be ordered and for labor. He said that I had shocks all the way around the Jeep. I said ok. I left a $600 deposit to have the parts ordered. When I came home, I doubled checked my research and noticed that I did in fact need Struts in the front of the Jeep and Shocks in the rear. I call back and spoke to Hiram, owners son. Told him what happened and when he looked into it advised me that the Bryan gave me prices on a 2001 Jeep Grand Cherokee. Mind you the"Kid" never ran my VIN or even my license plate. After Hiram, ran my plate, he stated that he would not UP CHARGE me on parts but would leave the labor cost as is, making the total about $1300-1400. I was fine with that. Two days later I drop off my Jeep to have the work done. They had the Jeep the WHOLE day and told me it would be ready by 4:45pm. I go in. Speak with Denise and she can not find my key. Bryan walks in and starts off with "Did Hiram call you"? After that I knew something was wrong. He stated that they could not do the REAR SHOCKS because they didn't know the Jeep used a certain shocks. He told me that the new shocks were $500 each not including labor. They did not find this out until after the Jeep was on the lift (30 minutes before me arriving). Keep in mind I got no call about this issue and had spoke to Hiram twice before picking up my Jeep. I know for a fact that they were not trying to eat the cost of a mistake that was made by their employee. The VIN was never ran nor was the License Plate. How are you working on vehicles and NOT KNOW what parts are needed for those vehicles. I doubt I will hear back from them and that's ok. I will never go back to Ramons again. And just for peace of mind.... This is the 1st review I have ever posted. Do your research. Check their work. If you don't feel right about it. Say something. Don't pay for someone else's mistake or lack of training.

    Griffith Automotive - oilchange - Updated May 2026

    Loading...
    Loading...
    Loading...