My car had some issues when I was on my way to work…read more While I was scrambling to fix my car dead in the middle of the street. A really nice man came up and offered to help. This guy was wearing a mechanic's shirt with the tag "All Makes and Model Auto Repair" He quickly diagnosed and fixed the issue. This was the kindest thing anyone has done for me in a long time. Car not having the same issues anymore. I think his name was John. Thank you again, this place has very knowledgeable and helpful people.

Customer service was horrible. Guy in the front desk was being rude and aggressive. Car service was…read morepretty good.

Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

Completely ripped me off. They said it was my clutch when it was my transmission all along. And…read moreafter $2000 repairs then I had to get the transmission replaced, but while they were messing with the clutch, they stripped out the bolt the connects my rear differential with the driveshaft. It cost me $4300 to replace the rear differential These people are complete trash.

great shop! got the job done quick, no problem. reason price. Would refer friends and family.read more

I took my vehicle in for an oil change before a long drive out of state and received excellent…read morecustomer service at a great price! I will be returning for all future services needed for my vehicle. Thank you again Jack Furrier Tire & Auto Care! And Happy Thanksgiving Day!

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

I took my car for an oil leak that turned into a nightmare of excuses and charges as to why they…read morecouldn't fixed the oil leak, they took months, week after week adding more charges because they couldn't fix it. In the process, they left their tools under the hud , oil still leaking. Took it back, supposedly fixed, got home oil still leaking. Took it back they broke cooling lines because they had problems put it back together but I got charged for the damage they caused, otherwise they wouldn't warranty the job , so I pay for. took home, next morning still leaking oil and now is also leaking coolant. Took it back they claim it was a different gasket seal ( 3er gasket now) and the cooling line that was leaking was a little loose. got Fixed. drove home and all my power windows started going up and down nonstop. The speedometer going up and down from 20-70 and greats panel displaying automatic shifting from Park to Drive to Reverse. Didn't even make home, we just took back. Now they refuse to honor their warranty or their own diagnostic which are not free. Just about $3000.00 Months without vehicle oil still leaking Coolant leaks now My speedometer is not functioning properly No warranty, no ethics, no responsibility They just lost a 10+ yrs customer

To start, I cannot say enough about how well this business is to deal with. All of the people you…read morewill deal with Peter the owner, Melissa the office person and Mark one of the technicians are noting but super dealing with their respective roles. I have doing buiness with them for two and a half years, and several vehicles being serviced. They have performed the necessary work with top quality parts and services, and have also saved me a significant amount of money over what other auto repair business have quoted for the same repair issues. They have even on several occassions come to my home and picked up a vehicle rather than have me drive one with a potentially serious issue. They have also picked me up at home and driven me back. I highly recommend them for any auto repair issues that you may have

I called them this morning and asked about a tire fix for a slow leak and emissions testing; while…read morethey don't do emissions testing, if ever I have a problem I am confident they would be able to fix it! The staff were professional, efficient and knowledgeable. They told me to come in asap bc they had a window of opportunity to look at and repair my tire, and they kept their word;even showed me the culprit of my slow tire leak. I was so relieved and grateful; they are a great value and I will be back for any and all future repairs I may need. They check all my boxes! PS. They also recommended an emissions testing place that was impeccable as well!

Wow!! Where to start! These guys are my go to place for my 2004 jeep. They have done everything…read morefrom tune ups to fixing and welding the frame. I've trusted these guys from the beginning! If they can not do something (which is very rare) they know where to send you. George along with Chris at the front has always been very helpful and friendly with exemplifying great customer service. They are fair price and know what they are doing. As long as I'm here I will always go to Rita Ranch Automotive when I have an issue with my jeep or car!

Reliable and honest. These guys work hard and stand by their work. Trust with any ship is difficult…read moreto find but these guys earned my trust. Fair prices up front and honest. Highly recommend Rita Ranch automotive

Great experience. This was my second time here. Fixed the issue for a very reasonable price and…read morefor less work than I thought was needed. So great to find a nearby mechanic that I can trust. They clearly want to do right by customers and understand that trust means future business.

This is for my daughters service 2019 Honda Civic…read more Complaint: transmission shifts poorly in the morning. A/C not that cold. Resolution: service A/C system with some freon, little low. Remove pack rat nest and voila trans shifts fine. The reason for this post is that my daughter's experience was so pleasant because of the management's honesty and the positive interaction she had with everyone. Potentially the trans problem could've been sold as a clutch problem or cable problem. The A/C problem had been taken to the local stealership and they wanted $2500 to fix the problem. BLUF these guys will be our go-to guys from now on.

POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.