For a quick and easy repair.. this repair shop is a must specially if you are living in gladden…read morefarms community.

Always horrible customer see. They don't answer the phone, they're attitude is such that they don't…read moreneed your business. We'll have the used tire in your size but lie and say they only have new. This has been verified on two separate occasions where I asked one person they said they don't have any used tires and quoted me for an expensive new tire and then the other person that came out said yeah we have that tire and then brought me a used one.

Another good store with a tight parking lot that can't be helped. The staff is knowledgeable,…read morefriendly and don't push too hard on the up sales. I had vehicle of mine that needed the tires rotated. Simple easy rotation, however they failed one important detail, making sure all tires are properly adjusted. That failure to pay attention to detail regarding tires when that's what you sell to the public is inexcusable. Good quality tires with a reasonable price and with the proper air they should last a long time.

I am writing to file a formal complaint regarding a very disappointing and stressful experience at…read morethe Discount Tire location on Ina Road and Thornydale. I dropped off my car to have two new tires replaced and planned to pick it up later. About an hour later, I received a call informing me that the tire replacement was finished, but I was also told that one of the employees accidentally backed my car into another vehicle, when I would ask for the camera footage and they said they don't have camera installed, I found very hard to believe because they remodel the whole building. I was asked to come back to discuss insurance, and I was led to believe the damage was minor. However, when I arrived and saw my car in person, the damage was clearly not minor. I am extremely concerned about how such significant damage could occur simply from backing the car out after a tire replacement. While the staff offered apologies, that does not change the fact that I came in only for tire service and now must deal with vehicle repairs, insurance, time loss, and major inconvenience. Despite the situation, I was still required to pay for the tires, and no compensation, courtesy service, or goodwill gesture was offered. This experience has completely changed my opinion of Discount Tire. I was a loyal customer and a big fan of the company, but this incident was handled very poorly and has caused unnecessary stress and inconvenience. I am sharing this complaint to request accountability and to warn others to be very careful when leaving their vehicles at this location.

Excellent experience. Professional and friendly business…read more The "boss" (ultimate multitasker) Was patient and thorough in answering my many questions, my service was performed in the time quoted, thx. Looks like I have my AZ mechanic. Highly recommend.

Inspected brakes and replaced rear pads as requested in a timely manner. Competitive pricing beat…read moredealership quote by over 25%. We are back on the road with no issues. Staff was very thorough with inspection and explanations of required service. Will definitely use them when visiting the Tucson area.

5 Stars - These guys saved me!…read more Big shoutout to JC Tires 24/7! I blew a tire late at night on the I-10 heading toward Tucson -- middle of nowhere, pitch black, and not another soul around. I honestly didn't know what I was gonna do. Called JC Tires and they came through big time. They showed up fast, were super friendly, and had my truck back on the road in no time. Can't even explain the relief I felt seeing those headlights pull up. Totally professional, and you can tell they really care. If you ever get stuck out there, these are the folks you want to call. Absolute lifesavers.

Called at 8pm on a Tuesday night, inside back tire on our 25' RV blew right before Tangerine on the…read moreI10. They answered the phone and had someone to us in about 30 minutes. It sounds like they have replacement tires, but we had a spare. The tech, Nigel, was friendly, knowledgeable and a great guy. In less than an hour he had the tires switched out, we paid electronically through the Chase app, and we were on our way. (A blessing as we had already been driving for 12 hours so far!) Highly recommend!! Thank you! Hope we won't have to, but we would call again!

I went here for the first time today and they did a great job! Cliff booked my appointment a few…read moredays ago by phone and was so kind and he was super kind and funny with good customer service this morning for my appointment as well. He made my day! And everyone in the front was nice. The service was fast and efficient! Thank you so much!

I have had two vehicles serviced at this location, both with excellent results. They are highly…read morecompetent, efficient, reasonably priced and honest. Cliff the manager is awesome. Highly recommended.

The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

They are accurate and treat their customers politely and honestly. They will check your tire…read morepressure and fill them air if needed if you are a regular customer.

Went to Jack Furrier Western Tire and Auto on 4291 W. Ina Rd for ac issue and brake issue. After…read moreservice at another location, I was still having braking issues and a shakey steering wheel when going 65 and slowing down. Chris and his team finally figured out why my steering wheel was shaking, why my left front lug nuts were extremely hot, why, when I took my foot off the gas, the car stopped very fast. My Calipers were bad. My brakes were under warranty, so he put on new brakes too. Recharged my A/C. My car is like brand new. Thank you guys.

Superb quality of work, had to get my car re-aligned after Big O screwed it up and this shop was…read morephenomenal! Patient customer service, they were able to fix the alignment and even comped some of the cost!

I've been going to R&G for over 30 years. They're great…read more They deserve their tips. Really. -Mike

Always helpful . I have been bringing my car there for years. Good prices. It gets busy sometimes…read morebut worth the wait.

Had an issue with my car while visiting Tucson. They were professional, very thorough and great to…read morework with. Highly recommended

Love this place! Prompt service, knowledgeable…read moremechanics-competitive pricing My first choice when it comes to car repair.

I ordered and paid for tires online. Had an appointment for Monday 2/16/26. I put my husband's name…read morein to get this done, since it is my husband's pickup. Well, he went in early and was the first one at the store. They had his pickup in and out within 12 minutes flat! Excellent customer service!

NEW CAR OWNER TAKE PHOTOS OF RIM BEFORE REPLACEMENT…read more The employee who took me on initial was amazing and even remembered my phone call was super impressed. Even though tire came late he apologized kept me updated so didn't mind. However, once car was done. There was a chip on rim all the way to metal. There is scuff and all around tire as well as lube. The chip even aligned with the scuff and lube. They wanted to wipe clean but I took photo before they did. Called initial guy said no issue easy claim. Well came back he was on lunch and he needed manager anyways. Manager name is Jessie. Completely unprofessional. No customer service skills. Went in specific time and he took care of everyone but me 30mins later of said time. Tried to pass me off on one of the front people. Wasn't until I asked questions such as time frame and process he had no idea and talked to manager. Jessie finally looked at my rims even agree to my face rest are clean and odd only one has the chip and scuffs are not normal to give back to customer. Jessie Took photos and said they'll process it. Well I get a call turns out manager lied to my face and denied responsibility of the damage and said rock damage. So I had to go through longer process. Just ridiculous a new car with no other rim damage is trying to be passed as rock damage when it's so deep. If you're manager don't lie about process or your intent. Left bad taste of how they run things at that location and the values they hold. Sad a manager actions ruined experience.