Long story, if you can take it. I have been buying tires from Discount Tires ever since I discovered them in Tucson. Since then, I have bought from Discount Tires in at least three cities, since I travel too much. A total of well over 50 tires, on over a dozen cars by actual count. All B.F. Goodrich KO tires, since I live on a dirt road, and need the extra protections on the sidewalls. Any time I have bought a car, I have gone straight to Discount Tires to put on a new set. Expensive, but if you've ever changed a tire on a dirt road in southern Arizona in the summer, you will understand. Discount Tires offers a pretty good guarantee, which I have used more than once. Good stuff. At least until yesterday, when I ran into a brick wall at the store where I have bought the most tires. I got a slow leak in one of my front tires, so I took my Subaru in to my favorite store to get it repaired. They advertise that they will fix flats whether you bought it from them, or not. Slam dunk, since I actually bought the tire from them anyway, right? Wrong. Alex went on out to my car when I brought it in at the appointed time, and looked at all the tires on my car, and reported that he could not fix the flat on my front tire, because one of the rear tires is 11 years old. Huh? What does that have to do with the front tire, I asked? Well, it turns out that company policy, according to Discount Tires, is that they will not work on a car that has an old tire. Not work on the tire, the whole car. Doesn't matter if they sold the tire in question, all the tires on the car, or none of them. Company policy. I whined that I had been a great Discount Tires customer for decades, always bought the high-dollar tires, blah blah. No dice. He hands me back the keys, shows me the door. Now, you may ask why I have such an old tire on my car to begin with. Well, the tread is not only not worn out, but it matches perfectly the wear on the rest of the tires on the car. If you have ever owned a Subaru, you know what this means. If your tires are mismatched in the tread, you will toast your transmission eventually. Really. Ask friends who drive Subarus. So, if I replaced the old tire, I would have to buy four BFG tires, for well over a thousand bucks. Rather not, if I don't have to. The old tire has about half the tread, has no cracks, has been watched carefully over the years, but its old. End of story. No more Discount Tires for me. I don't believe in dealing with businesses that have secret rules to screw you out of your money. As they say, your mileage may vary. Good luck. Miller McPherson Tucson read more

had a great experience with the team at Discount Tire on Speedway and Dodge in Tucson. I needed my tire replaced and the staff was incredibly helpful, informative, and reliable throughout the entire process. They made everything easy and kept me updated, which I really appreciated. Ramon especially stood out with his customer service, he was kind, funny, and made the whole experience much more comfortable. I'm sometimes hesitant about going to mechanic shops, but this location has such a positive and welcoming atmosphere, even when they're busy. I would definitely recommend this Discount Tire location and their team to anyone who needs tire service! read more

Business suggestion: Have waiting line guidance. When the place fills up, no one knows where to stand, who is next, etc.... ALSO, have an appt line and a non-appt line. People with appt should not have to stand and wait for 15 mins like I just did. Other Discount Tire shops do this. Otherwise, friendly staff and decent to good service quality. read more

I have been a long time customer of discount tire, for more than a decade. This location is always great!

All good! Seems like a fair price and good service from conscientious sales people Good place to buy tires and also a good place to have your tire pressure sensor is replaced at a reasonable price read more

Extremely happy with my visit to discount tire! Carlos was helpful, professional, and made my day!

I had an appointment to have my tires rotated at 1:45 PM and after an hour wait they still hadn't pulled my car in. There's no point in having an appointment if you end up just waiting around indefinitely like somebody who just walks in the door. Don't bother making an appointment with these people. Once they get your money service after the fact is nil. I'm still waiting an hour and a half from my appointment to get my tires rotated. Feckless... read more

Paul and the guys down there always are friendly and respectful. They do a great job considering the amount of work they got and have always been speedy, honest and courteous!! Def my favorite Discount Tire and I've been to quite a few!! read more

Woke yesterday to a rusty nail in my SUV tire. Stopped into Discount Tire without an appointment. Immediately greeted by Caesar at the counter, who jumped outside to evaluate the tire. A screw was the culprit, and it was fairly close to the edge of the tire which can require a full tire replacement if determined not 'pluggable'. Caesar threw the vehicle on a lift, plugged it 'himself' and had me out of there in under 60 minutes at NO CHARGE. While quick plugs at no cost are part of the Discount Tire business model, I want to highlight, the screw was so close to the tire edge, it could have gone either way, they could have easily & unnecessarily sold me on a new tire - but they didn't. Wonderful, honest, and quick customer service. I am going to need 4 new tires in March 2026 - and I will definitely be returning to Discount Tire for that requirement. Thank you, Caesar, for getting our day 'back on track' and for making us feel like valued customers - an often rarity these days. See you in early 2026, truly appreciated. read more

I recently ran over a nail. I had purchased my tires at Discount a little while ago. I went to them thinking I would have to buy a new tire. They removed my tire and were able to fix it! Free of charge! Definitely recommend them read more

Discount Tire - a bad day - Tires Near Me - Tucson, Arizona

This is how to lose the 3rd generation customer. 3 generations have gone to Discount Tire. I am not sure what has happened to them and their supply chain, sadly, I went to Wal-Mart this time. First I ordered and pre-paid for a set of tires and scheduled an appointment online. I did it a week out to allow time to get the tires which according to the web site would take 3-5 days. Not a big deal. They called me 2 days before and told me these tires were out of stock. I asked him about the website, and then he told me the tires were actually discontinued and not available. So I asked him for something comparably priced, and he indicated they had nothing even close, and he then tried to upsell. Never offered to price adjust another tire since "nothing was close". I had him cancel the order. It was disappointing Thinking this was a web site problem I called corporate to discuss why their websites display tires that are discontinued and not available? It was interesting as it turns out the Tucson employee was either lying, lazy, or misinformed. There were over 1200 of these at the time, in the supply chain. There was no web site problem, the tires are a new line and not discontinued. I agreed to have the store manager call me. Talked to the store manage and he was apologetic after I explained what happened. He said he could get some similarly priced tires and offered to do so. I asked him why can't you get the ones I originally ordered? It turns out he just didn't want to put forth the effort. He hemmed and hawed about they are not in the warehouse but are in other stores inventories. The stores would have to pull the tire, label it, and FedEx it and it was a challenge for the stores to do that. I mean come on if you don't want to do that, that's fine. I told him I would think about different tires and make a decision at some point. The manager did follow--up a few times but I never called back after that. I mean, come on, if you don't want to make the effort to get the tires from another store then get them off the web site as available in 3-5 days. It gets better. So I waited a month figuring he had reminded the staff of the procedures. A month later I order the tires again, this time with a 10-day lead time. Again, pre-paid. The Wednesday before the appt I called to check the status. It was apparently training day on a new POS system. I spoke to someone who was there assisting, and he confirmed the tires were ordered the same day I placed the order. This is a good thing. However---there was no tracking number listed. The trainer took my information and handed it off to a store employee who was supposed to find the tracking number and call me the next day. So now its appointment day, Saturday. Appointment time 0815. I was drinking coffee getting ready and at 0730 the call came....we never got the tires. I mean come on man. He at least offered a comparable tire/price point. The ones he offered had a lower treadwear rating.... He tried but I finally said, look, just cancel the order. He apologized and cancelled. The refund showed up mid-day. If an employee thinks they are discontinued when fact they are new that's a problem. If the Texas store that was supposed to pull the tires can't be bothered, that's a problem. If the web site promises 3-5 days (I was good with 10-14!) and the supply chain can't deliver it, its either a chain problem or a people problem. I see now, when the manager tells me getting tires from other stores is problematic. The other stores can't seem to be bothered to pull the tires and ship them. Now I have my appointment at Wal-mart. This is how to lose the 3rd generation customer. Tireless in Tucson read more

I was in Tucson for the week visiting my dad in the hospital, and the evening before heading back to New Mexico, my tire went flat. The nearest Discount Tire was about to close--literally in one minute--but when I called, Ramon answered the phone and told me to bring it in anyway. When I arrived, Francisco met me at the door and immediately got to work. Not only did they fix the tire quickly, but Francisco even helped me with my wiper blades. The level of service and kindness I received was far beyond what I expected, especially given the circumstances. Thank you to the team at Discount Tire for your compassion and quick action during a really tough week. It truly meant a lot and did not go unnoticed. read more

Thank you Thomas Griffith at Speedway Discount Tire in Tucson for the most fantastic customer service. And for providing an economical set for tires for me. Thanks to all. Louise Sullivan read more

Definitely make a reservation! From my past experiences walk ins wait twice as long as someone who makes a reservation. 4 brand new medium grade tires with the warranty runs around a $1000 but they stand behind everything and you definitely are buying some quality tires. read more

Discount Tire - Tires Near Me - Tucson, Arizona

I've been to this location several times. The staff are always very nice and helpful. One of my tires was flat and they managed to help get it covered under warranty and get me a cheaper price. This location always seems very busy though so there is a wait usually. But worth it. I always get great service. read more

This is a great team of workers at this location! They're quick and efficient and best of all, they have great customer service with positive attitudes. Francisco (the manager) is a very understanding individual as well! I had an issue with one of my lug nuts giving out and Francisco effortlessly offered to replace it. He ordered the set from my dealership (you can only buy a set not an individual lug nut) and had them put on the next day. 10/10 service here!:) read more

I had a flat on a tire that I just bought new at another store and I brought it in to Discount Tire to get fixed. When I picked up the car the guy told me that they couldn't fix the tire because the leak was in a bad spot, so they had to give me a new tire. I asked what I owed them and he told me that it was policy that if they couldn't fix the leak they had to replace the tire with a brand new one at no charge. I couldn't believe it. I don't have much money and buying tires is not easy for me. This company is so honorable...that is almost unheard of nowadays. He said the other guys sold me "old" new tires and I should go and complain, which I will do. I will go back to Discount T from now on. They are awesome, good people. read more

Angelo really pissed me off today because despite letting him know I had an appointment he was too interested in mansplaining cars and tires to me to take notice, instead he put me with the walk ins. It's now 4:45 and I'm still here- why make an appointment then? Shame on you Angelo yall really pissed me off today. read more

Terrible. Tires were supposed to be delivered. They were not. Had to wait 4 days to reschedule install. I had several Dr appointments that I had to cancel after waiting 2 months for those appointments. Stay away from salesman KAZ. USELESS UPDATE: They did make it right eventually and followed through. read more

I should have mentioned which Discount Tire I was at before posting, as they are not all the same. That one was Speedway near AlvernonGolf Links location was also decent. Just avoid going to Tanque Verde location at all costs! read more

Awesome service as usual from these guys! I am especially impressed with both Romero and Thomas on their customer service towards me being patient, supportive, kind and getting me what I needed as soon as possible. My car is running great now! Thank you! Wouldn't go anywhere else! read more

We had a tire blow out on the freeway. We were able to call in an order for our tire and get it changed the next day. Thomas was super helpful and friendly. Got us back on the road. Thanks! read more

Stoped by to buy to get a tire fixed. Turns out I ran over a nail and they fixed it. Even though I have a road hazard warranty if you don't have one they still fix flats free of charge. Combine that with be free air checks this is my go to tire shop! read more

4 stars because dang was busy and for good reason. Better price point than Costco and great customer service. Repairs are for the most part free on the tires, rotation included as well. They offer a package which is at a cost for an extended warranty which I opted out of. Tires are holding up well and when ordered came at a decent time. read more

wow!! talk about above and beyond. I was in a real jam tonight and was in a situation where they could of sent me in my way as it wasn't their problem. Thomas, not only didn't send me off he ce through and made sure I was safe and good to go. im deeply grateful for discount tire tonight. they not only hooked me up with great care the price was beyond fair. they will forever have my business. local heroes read more

I bought a set of tires here, and after 2 years I was told that my front tires are not roadworthy. I will pick out my own tires online.

On 4/6/2024, I was pulled out of the parking lot at Reid Park Zoo in Tucson. I saw a pothole in the road and tried to avoid it, but couldn't miss it. My tire started losing air pressure. I was able to make it to this Discount Tire. The staff and manager did everything they could to find a tire that would work for me. The required tire size is hard to find. The manager Ruben Lopez was able to find one tire in Tucson that would work. I commend their efforts as I wasn't relegated to leave my car there for many days. read more

I was traveling from California and had to replace 1 tire , ended up replacing all 4 they gave me a good price I ended up getting new rims . Truck rides really nice now , all guaranteed and looks great ! These guys are really awesome! They took the time to find the right fit . read more

This location on Speedway and Dodge is the best in town - always great service - today I was in and out in 20 minutes - only location I get my tires and service - read more

I've been buying my tires from Discount for decades--in several cities. They have the most knowledge, the best tires, and the most courteous workers I've experienced. I was coming over the rise on Speedway (west) and heard a thud and a pop. Knowing Discount was a block away, I coasted right in. They were busy, of course. My service manager had my car in and disassembled in minutes. He showed me the tires and explained the problem,complete with photos. By now, I had chosen two tires I preferred. Asked the service manager. He advised me in which he thought was the better purchase and why. Mounted the tires, gave me a very decent price, and I was out in less than two hours: this includes the time it took to get my tire choice across town. I'm staying with Discount. They're just as good as they've been for all these years. read more

These guys are amazing. They are all super nice, helpful and accommodating. They know their stuff and tell you the truth about your car and tires. Their prices are also really great compared to other places and they fix flats for free. They are always very busy so the wait is usually long which is why I always get an appointment so I'm in and out. Definitely go here. read more

Quick service, great recommendations, and reliable. The team did great with my new tires and helped me load my old ones into my car afterwards. Always use discount for my tire needs. read more

I've been to this location a bunch of times for tire air refills. Unfortunately, while driving around, one of my tires popped and I needed to get new tires ASAP. After popping on my spare and finally getting home around 7 PM. I got onto the discount tire website and scheduled an appointment for 9:30 AM the following day. I received a call the next morning at 9 AM from Javier to confirm that I would make it for my appointment. I pre-purchased my two tires in advance off the website as I knew my tire size but there was also an easy-to-use guide for finding your tire size if you didn't have it on hand. I pulled up at 9:32 and there was a car bay with a reserved sign and my name on it. I pulled up and Javier greeted me. I went inside and he confirmed my order. The handled my service, changed my tires, and put my spare back where it was and I was off the lot by 10:20 AM. Great and friendly service. Thank you Javier and the rest of the discount tire team! read more

These guys were amazing! They really helped me out and were concerned more about my safety on the road, they're a well oiled machine! Thank You so much for your help! read more

I made my appointment online to get my tire replaced. I was able to do a monthly payment plan which really helped. During my appointment, the gentleman helping me explained I needed another tire replaced as well. When I told him I couldn't afford it today they offered to put on a used tire free of charge! Quick, kind, and a free tire. I call that a win :). read more

Came in with an appointment at 5:15pm, car didn't not even enter the service bay til 6:14pm. Waited over an hour and a half for a simple rotation WITH an appointment. No updates were given throughout the wait. Go somewhere else read more

I rolled up on a Friday afternoon, had to wait a bit but I was more than happy to. The staff was so kind, so attentive, so helpful and they fixed my tire for free (there was a nail). These guys just became my go to tire guys in Tucson! Thanks so much! read more

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Incredible crew! These guys move! Found a small screw in my tire. Took it in to Discount, said I'd prefer to patch the hole, but do what you've got to do... Saturday was busy, but they got me in & patched the tire for free. I rolled out with no charge... just a smile & gratitude... Next time I'm due for tires, they've got my business! Great staff; friendly, full of knowledge, & hard working! read more

Read my Previous review- updating to simply follow up on their insanely awesome tire guarantee. Shortly after we replaced our run flat tires I discovered a Giant screw in one of the tires. It was for sure going to be a full tire replacement and more money spent. Alas, they replace your tire at no cost with in the first 90 days. I was amazed and honestly so grateful to a company that takes that kind of guarantee for customers. I'm DT customer for life. read more

Had two tires put on the front of my car, and I was in and out within an hour. Every employee there is awesome!