I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

Corrected a check engine issue with my Ford Expedition. The catalytic convertor left and right…read morebanks needed replacement. It was diagnosed and there were obvious signs as to why the system wasn't working. A prior mechanic supposedly had replaced my left bank based on diagnostic evaluation. It was replaced twice by the prior mechanic and codes were still coming back. The prior mechanic had improperly installed the system. (hole drilled in the exhaust pipe and O2 sensor was stuck in there). Zack's Garage found and corrected the problem. I will go to them again.

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

We were very impressed with this place. Jacob was our go-to person and even called Enterprise to…read morelower our rate because repairs were taking so long. Bought the car in Cleveland and it had bad rust damage. I feel confident driving my car again after Primarily Japanese gave it a thorough check out. Owner, Joe, took it for final test drive and even to the car wash. Highly recommend these folks!!!

Cruz was amazing he was so he honest explain what we needed done walking us through everything I…read morerecommend to all family friends

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.

Scott and his crew are extremely competent mechanics. Scott is a very honest and fair man. He fixed…read moremy Jaguar and could have padded his bill. I would not have known. I was just happy it was fixed so soon. Instead he charged me the minimum. He's a stand up guy. He has earned all my business.

Royal Jaguar couldn't get us in within a week. Our "check engine light" was on and I didn't want to…read morehave to drive that way for a week. We had met Scott at the Tucson Auto Museum (which is moving to a more convenient location early next year.) I called him and he had me take my car right over. He diagnosed the problem and said he needed senser. He could get it and install it in an hour the next day. I said yes, and the next day it was installed. Price was quite adequate. Weeks later all is still good! I will be taking both our cars in to Scott after this.

This is a great family owned auto repair shop. I took my RV to them for an oil change and they did…read moreit on the spot. I went back with an electrical brake switch problem they diagnosed very accurately. When I finally found the switch they were very accommodating and replaced it promptly. They are honest, reasonable and very good at communicating issues and resolutions. I would not hesitate to take any auto repair to them when I am in Tucson.

I came to this shop as an emergency fix a couple of years ago, and it's become my "go-to" place for…read moreall my auto mechanic needs. Jorge and his family run a very friendly, honest, efficient and affordable shop. Very reasonable prices, and total honesty when it comes to repairs, and what's needed or not. I cannot recommend Jorge and his shop enough.

He responded within minutes and came out the same day...on a Sunday!…read moreHe fixed a dent in my Lexus. Really excellent work...AFFORDABLE. Thanks Nick!

This guy was great! Nick was quick to respond to my phone message/Yelp request. Got to speak with…read morehim directly and get a ballpark quote (if issue was just as I described it and only replacing a bad rear wheel bearing on 2015 Jeep with rear drum brakes and front wheel drive) Nick not only had a reasonable hourly rate, but also gave me option to purchase new complete bearing hub assembly at his discount via reputable parts store he has account with, cost 2/3 of what I would have paid) Nick also came to my home to do service and knocked it out professionally and in less than 1 hour... plus gave a little discount because it took less than an hour. Other places wanted to do an inspection/diagnostic at their shop starting from $90 and up... many not even having that count towards service. Nick's overall cost with part was just over half what I looked at elsewhere... in some cases less than half. I already have a few future services planned with this mechanic... He advised me of costs and likely fixes for other issues for the future. Nick is a local young man building up a business and clientele via professional work conveniently done where you are at super rate... but mostly by word of mouth. Yelp reviews are few so far, which is a crime... Easy the best money I've spent with a mechanic in 40 years of driving. Try him out, you'll be glad you did.

I'm going to tell you a secret.... Don't just drive past…read morePima Automotive on your way to a cold, barren, impersonal chain franchise but pull over, pull in and begin a happy rationship with this excellent garage. Here you will get a pleasant surprise in the cool, comfortable waiting area. Here you will find top tier professional mechanic technicians who are sharp as can be. They figure out exactly what you need without endless waiting. Here you will find the owner on-site multitasking like crazy. He has his finger on the pulse of everything going on, all the time. Don't we all just want to find that one place that we can take our vehicles to without a second thought? A place you don't dread going to but actually might enjoy? Pima Automotive is that place.

This place is joke had my car for 2 days did nothing with it. No communication. I have had people…read morecontact me with bad revi

Amazing pricing, amazing service. Would definitely recommend to anyone looking to not get screwed…read moreover

By far the best mechanic in town in my opinion. Very knowledgeable, honest & knows what hes doing!…read moreNot once did I feel like he was trying to up a sale or give a service that I didnt need. Good honest mechanics are so hard to find. Highly recommend Lorenzo for all your mechanic needs!

Had a good experience with the shop. They are really flexible and understanding and explain…read moreeverything to you really appreciate their work. It's trustworthy and reliable great value. Equinox for life.

Pete's Auto Sales & Service (Owner) 3 days ago…read moreThe suspension was good when we aligned it. He came back 4 days later with the bushing completely blown out and said it was the alignment. He was very rude and disrespectful. We checked his vehicle showed him exactly what happened. I told him "I should have told you to kick rocks" being how rude and disrespectful he was being before during and after. We checked his vehicle and showed him exactly what happened and was very upset blaming us for a lower bushing going out..........THIS was the response from the owner. Trying to blame me for the issue. He was upset with me because I kept asking why they did not replace the bushing when he had it in the first time. He never would answer. Instead, he wanted to review the written estimate for a Transmission flush and ball joint sleeve for which I refused service because they were unnecessary for an alignment. They are both crooks and liars. They are nothing like the original owner. His name should not be used for their business.